Firestone Complete Auto Care: Your Source For Tires And Repairs At 2631 Coors Blvd Nw In Albuquerque

Come in to your nearest Firestone Complete Auto Care at 2631 Coors Blvd Nw for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2631 Coors Blvd Nw
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #345511 Managed by Miguel Ramirez

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll check fluid levels, steering, the battery, and more. Plus, we're devoted to offering the most consistent service on the market, all at great prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or schedule an appointment by phone or online.

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Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 31 Reviews
5/ 5stars
by  
on December 23, 2018
Great customer service and great service
5/ 5stars
by  
on December 23, 2018
5/ 5stars
by  
on March 25, 2018
Great experience, I use yelp quite a bit, so I’ve gone to your Southern store, 1st time here, I called, Keli was nice, listened to my request and set up an appointment so I could get needed repairs and preventative maintenance preformed! My family was with me, so we had to wait.....waiting room has tv and mini fridge with water....and a keriug coffee ☕️ I had a tire fail...without blowing out....they pulled it....since I was having a tire rotation....my Toyota had also notified me of a problem....but only after their inspection the issue Came to “light”!!! Going on a trip....don’t want issues?? I appreciate all their kindness and efforts so that my family and I will remain safe on our upcoming trip!!! Thkx everyone!
1/ 5stars
by  
on February 8, 2018
Guy up front don’t no anything about cars/trucks. And was real rude to a customer that was in front of me.
2/ 5stars
by  
on January 6, 2018
Well I had gotten my wheel bearings fixed there before, so decided to head back to the other fixed because of the first visit’s service as it was welcoming, quick, and met my expectations. Second visit, I asked for the same service, to see if they can do multi point inspection, and fix the wheel bearing which was wearing down. They told me it would be inspected, and I told them I would go eat at a restaurant within walking distance, so I left my contact info. They called and informed me which wheel bearing would be fixed and I agreed. Asked what the estimated time would be for it to be complete, they had told me be 2-2.5 hours. I came back and sat down and waited. They didn’t complete my car until 4.5 hours after they had told me the first estimated time, so they took an additional 2 hours. They didn’t tell me about the progress until it was complete. After completion, I asked about the multi point inspection and they had told me they only checked the wheel bearings and battery. I was disappointed and paid my bill and left because I didn’t want to wait any longer. I was expecting the same service as my first visit as they kept me informed and finished sooner than they had told me. I live outside of town and had no choice to make another trip the following day.
5/ 5stars
by  
on August 24, 2017
Great service all the time
5/ 5stars
by  
on August 15, 2017
I always get great service at this location. From tires to my alignment to battery testing, they always help me get maintenance done on my car and they are reasonably priced.
5/ 5stars
by  
on May 18, 2017
5/ 5stars
by  
on March 20, 2017
My Senior Service Technician, (MARIE HENLEY) was extremely knowledgeable about my air conditioning system in my SUV. She took the time to explain what exactly was wrong with my system and at the end of the repair, double checked everything and further tested it. Her (ASE) certification was quite evident and well deserved. My Service Adviser PHIL was friendly, knowledgeable and welcoming. Your Service Manager, (LEWIS JOHN) was very attentive and sat down with me at the conclusion of the repair and explained everything (in detail) and was very accommodating with "excellent" customer skills. A definite asset for Firestone.
5/ 5stars
by  
on February 24, 2017
the tech and sales personnel were honest and very knowlegdable
5/ 5stars
by  
on December 21, 2016
I have been taking my car for tires, oil changes and some minor work, but today I took it for major work $1700 worth of work, and I came out of this store extremely happy. My car runs like a charm, had good things done, and all employee's involved were very courteous and attentive. Keep up the great work guys!
5/ 5stars
by  
on June 27, 2016
Everyone was very friendly and helpful, great place and did a wonderful job!!
5/ 5stars
by  
on June 27, 2016
5/ 5stars
by  
on June 15, 2016
I want to thank all the employees at this location. They made me feel at home. They were kind, patient, and honest. They completed the work they were paid for and exceeded my expectations. They listened and answered all my questions. They were also kind enough to give me further recommendations (along with prices) to have my vehicle run at its best. I can't thank you enough for your services. Keep up your wonderful work!!!
3/ 5stars
by  
on June 12, 2016
In the midst of a potentially stressful situation, this team of technicians and managers made me feel well taken care of and did the job in record time. They were professional, went out of their way to get me a better deal (without my asking), kept me informed on the status of the repair and my car is better than ever. I will definitely be back!
5/ 5stars
by  
on May 30, 2016
5/ 5stars
by  
on May 11, 2016
Best Service and Cleanest Atmosphere in Town. Every service member in the shop has a friendly and outgoing personality that means them very easy to work with. I wouldn't let any one else in town touch my car, let alone drive it around and take it apart. Anyone who wants their vehicle treated right and their business handled professionally should head over to the Firestone on Coors and ask for Ismael or Marie.
5/ 5stars
by  
on April 14, 2016
Great customer service!!! Witnessed the staff go out of there way a couple times while I was waiting for my truck to be completed.
5/ 5stars
by  
on November 14, 2015
Very helpful people. Thanks.. They were very prompt and knowable ..., knew what they were doing.
5/ 5stars
by  
on November 7, 2015
I have become a regular at this shop because of the great service I receive. The friendliness of the staff and the great customer service I get are second to none.
5/ 5stars
by  
on October 30, 2015
Your service was awesome as usual. Great place and people. Thank you!!
5/ 5stars
by  
on October 13, 2015
Excellent service, I trust Firestone with my Corvette & my Cadillac. The Technician is always very knowledgeable & their equipment for tire balancing, 4 wheel alignment is top of the line.
5/ 5stars
by  
on September 25, 2015
They got me in as soon as I arrived. And performed the work in a timely manner.
5/ 5stars
by  
on September 13, 2015
Just moved from the other side of town where we've gone to Firestone for years. This staff and manager here were very friendly, efficient, and our 2 cars we brought in that day were taken care of very quickly
5/ 5stars
by  
on September 10, 2015
right now am driving my YUKON XL perfect good job on the wheel alignment.
5/ 5stars
by  
on July 3, 2015
I used them after being told by the dealer that it was going to be one thousand dollars for brakesand they did them for 150 they have definitely won all my business from now on
4/ 5stars
by  
on June 13, 2015
I am new in US and I am not much familer with all the maintenance work here. I felt comfortable while visiting FIRESTONE. They charges reasonable, and they make a detailed survey of my car and highlighted some of the problems in my car. As for as time is concerned they are bit delay which needs to be improved.
5/ 5stars
by  
on February 26, 2015
There are two Albuquerque Firestone locations I've resently used. One for an unexpected problem, the other, for a gift. I couldn't compare the two stores, because they both went above and beyond the needs of the vehicles and myself!
3/ 5stars
by  
on February 26, 2015
Has then adjustable upper ball joints on truck. 2 months later they went bad and damage the lower ball joints. Lost my money spent. Took it to dealer and payed 3 times more to have them all replaced the correct way. Got no warrenty from firestone.
4/ 5stars
by  
on February 2, 2015
Sometimes salesmen seem to be too intent on making a sale rather than explaining the issue and allowing the customer to make the decision. This individual is no longer at the store I frequent.
5/ 5stars
by  
on February 2, 2015
Convenient location. Prompt attention and quick service on a Sunday. Can't beet that in today's busy world and busy lives ....beth

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