Car Tires And Services At 6701 Menaul Blvd Ne: Firestone Complete Auto Care In Albuquerque

Ready to come in to your local Firestone Complete Auto Care on 6701 Menaul Blvd Ne? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

6701 Menaul Blvd Ne
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #13390 Managed by Jason Patnode

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll inspect tires, steering, hoses, and more. Additionally, we're devoted to offering the most consistent service on the market, at unbeatable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 35 Reviews
5/ 5stars
by  
on February 8, 2019
Staff were friendly and knowledgeable and I feel my car is well prepared for my daily commute. My grandfather, who was a mechanic, would have approved. Thank you!
5/ 5stars
by  
on September 8, 2018
Great management and honest
5/ 5stars
by  
on August 9, 2018
Totally fantastic service!! Like other tire stores I wasn't pushed on any other product but what I wanted.. I was treated with common courtesy and respect.. The salesperson and the Technicians were very Professional! They delivered on time with no issues or price changes. I'm a contractor when my vehicles down I'm not making money.. This guy's put four tires on and they had my vehicle back to me within a few hours!! Thank you for Firestone on Menaul you Rock!!
5/ 5stars
by  
on July 5, 2018
It took more time than I anticipated but when I left my car drove much better than when I took it in.
5/ 5stars
by  
on June 10, 2018
JOseph the alignment tech was very helpful and friendly working on my 35-year old vanagon. HE got the alignment figured out. . WIll ask for him again when I come.
5/ 5stars
by  
on April 22, 2018
Jason the service manager at Firestone at this location is a very honest man he will let you know what your vehicle needs and a truth goes a long way especially trying to find a reliable Auto Service shop
5/ 5stars
by  
on April 19, 2018
Although I no longer live near this store, I still take my care there because they are so friendly and always do their best to make sure I have a good experience. They find the best prices for parts and do the job correctly the first time. I love these guys!
1/ 5stars
by  
on March 22, 2018
I took my car in for a lifetime wheel alignment and they performed the job for a 2003 Honda civic instead of my 2009 Honda accord. They put down the VIN and License plate of a car that I no longer owned, so they did not even check. The attention to detail needs work. The service adviser William is extremely RUDE.
4/ 5stars
by  
on March 7, 2018
1/ 5stars
by  
on January 1, 2017
Worst experience of my life I was told that my car was safe to drive and that the shaking would go away in a day I trusted the service advisor and left when I get on the freeway and press on my brakes my car almost flipped and I realized that something was terribly wrong with my car they swore to me before I left that it was normal that they would never put me in danger I'm just thankful that I'm alive they never told me completely what they did wrong they did fix my car when I went in the next day but that's still no excuse very scary and untrustworthy place to go.
5/ 5stars
by  
on August 6, 2016
Skip the competitor down the road! This location and the manager Jason took awesome care of our family while traveling home. Super friendly and extremely thorough.
5/ 5stars
by  
on June 21, 2016
I live couple of blocks away from shops, I have three Vehicle, SUV, truck & car that I take to get it service on....it's hard to find a shop to take your cars into without wondering if the service people or technician is being honest, put it this way, I been taken my Vehicles There For almost 8 yes...the manager JASON is a great guy, down to earth.....
5/ 5stars
by  
on December 23, 2015
I'd return or recommend others to Firestone Auto center for automotive fixing, etc.
5/ 5stars
by  
on December 8, 2015
I was very impressed with the greeting manager and the mechanic, I was toed in and they took great care of me and my truck, and was on the road in no time at all, about an hour earlier then estimated, great job guys,I would recommend this store at menual ,albuquerque, nm to all
5/ 5stars
by  
on December 7, 2015
I had my tires replaced at this location and the team from the adviser to the technician were professional and easy to get along with. Would recommend this place to anyone and encourage family members to go here.
1/ 5stars
by  
on December 4, 2015
Worst experience EVER!! I had to go back several times! Took it in at 4 pm, my front tire was bouncing all over the road. I asked the manager if he could check it out, I care for people with disabilities and I need them to be safe. He said he checked the air in it and sent me on my way. Telling me to come back in the morning. When I returned in the morning, they discovered the front tire had a separation. They replaced it. I asked him if I should buy another tire so the front wiouls be balanced. And he said no, that wasn't necessary. The next day I had to bring it back because it was still bouncing all over the place. He said I needed an alignment which I did but it still started bouncing all over the place. Took it back again and they told me it was because their new tire was on the front instead of in the back. What kind of service is that? Especially when you were told I care for people with disabilities. I strictly use this vehicle for work and I need to be safe. I should've wrote this review a couple of months ago, but I had some major trauma in my family and didn't get a chance to do so. :(
5/ 5stars
by  
on November 10, 2015
I was able to call in and make an appointment to get an oil change in the same day. They got me in as soon as I arrived; took the exact amount of time to do the oil change as they predicted; customer service was professional and friendly. Awesome experience
4/ 5stars
by  
on November 8, 2015
I purchased 2 tires a week ago, they end up upgrading, I'm a happy customer
5/ 5stars
by  
on October 12, 2015
Fast service performed on daughter's car. Advice I received I trusted and received a 10% discount without asking by service manager Greg.
5/ 5stars
by  
on October 2, 2015
I had a flat and it was repaired for free. My tires needed to be rotated and there was not a charge for that. That is one reason a single woman should buy Firestone tires and the maintainence comes with it.
5/ 5stars
by  
on September 21, 2015
Very professional. Look forward to coming back. These guys rock.
5/ 5stars
by  
on September 19, 2015
I've been going to this Firestone location for several years now, for tires, routine maintenance, and some unfortunate major repairs... but they always do a great job, and I'm happy to be a return customer!
5/ 5stars
by  
on September 5, 2015
Awesome customer service, honest and reliable! Jason and his crew are incredible!
5/ 5stars
by  
on July 18, 2015
My uncle purchased his tires from Firestone and as a customer this morning I was treated like Royalty. The Tech and the Service Advisor kept me informed the whole time while I was there. Tire rotation was free of charge and now it runs smoothly. Thanks Jason & Danny for your professionalism about maintaining vehicles. Hope to be doing business with you all when I come to visit ABQ, NM..
5/ 5stars
by  
on June 27, 2015
Being a needy customer I typically show up early without appointment. The staff has been straight forward and honest. If I am not satisfied with their work they fix it. I will still go back.
5/ 5stars
by  
on May 30, 2015
Extremely polite and friendly I strongly recommend
5/ 5stars
by  
on May 30, 2015
very willing to explain what my car needed and why
5/ 5stars
by  
on May 19, 2015
I went to Firestone today in need of tires and alignment the manager Jason is extremely friendly and helpful. They did all the work in a timely manner with a great price I will definitely be back to them for any automotive needs.
5/ 5stars
by  
on May 16, 2015
I researched on the Internet for the best prices for tires for my car. I applied for a credit card just in case I had to make any repairs. I was approved and callec to make an appointment. I explained my need and ask him to make sure they had the tires on stock. I told him that I would be coming after my doctor appointment so I might be early or late. He said there wouldn't be a problem. Upon arriving I was greeted right away even though there were 2 others already up at the counter. He check again for the tires and price to make sure everything was what I wad told. When he asked if I wanted anything else done. I told him that the "CHECK ENGINE" light was on but it was off now. He told me that they could check it but it wouldn't give us any information but there was another way but my free coupon wouldn't work and it would be an expense for nothing. I was glad that he didn't go ahead with it just to get money. So far I was liking everything. While I waited another customer who was elderly was having something repaired. She thought that maybe they should repair all of them but the manager told her it wasn't necessary. The technician came out to show me my alignment read out. The driver side tire was really off, he explained why it should be fixed so I had it done. While I was waiting a phone call came in and the manager explained to the customer if she found a price lower for yhe tired she wants he would honor it. I left the store very happy. I mentioned to the manager that I liked that he gave the option to lower the price if it wad lower somewhere else. I told him that he was the lowest and trustworthy. I recommend this store on Menual. They do you good and they don't take advantage of anyone who doesn't know the mechanics of a vehicle.
5/ 5stars
by  
on April 14, 2015
I appreciated the care they took on my vehicle, very pleased with service.
5/ 5stars
by  
on March 1, 2015
The people who provide service are always helpful and considerate of time constraints. They let me know what I need and it seems only when necessary. Very friendly!
5/ 5stars
by  
on February 26, 2015
Arrived at scheduled time and was out within an hour. Love the fact I could schedule the appointment
5/ 5stars
by  
on February 3, 2015
The customer service , especially dealing with Mr. Patenode , is SUPER. Superb maintenance and strength of product is a plus and lends to saving $$ . Overall grade of A+
5/ 5stars
by  
on February 2, 2015
I went to this Firestone with a slow leak in a tire. They found a nail, reoved it and repared my tire. When I asked the gentlemen how much I owed him, he said "nothing". Apparently they repair tires for no charge. I have never been to this Firestone before, but they have earned a new customer in the future.
5/ 5stars
by  
on January 23, 2015
We have done business here only twice, and I already think this is the best tire store I have ever worked with. The customer service is simply outstanding. The employees really care about giving every customer a great experience, and we couldn't be happier. When we need anything for our car, we'll come here first.

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