Car Repairs And Tires At 9500 Montgomery Blvd Ne From Your Albuquerque Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 9500 Montgomery Blvd Ne for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

9500 Montgomery Blvd Ne
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #27219 Managed by Daniel Levison

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, wipers, hoses, and more. Plus, our team believes in providing the best auto repair possible at affordable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 26 Reviews
2/ 5stars
by  
on December 17, 2018
They tried to sell me four items rather than one as I directed them to do on initial discussion. Tech stated his machine would not read problem and once I told him I had already had the problem diagnosed he stated he was a certified Ford tech and he had never seen these rims or tires on my year of Ford and after I told him I bought the car new and they were original eq he finally came to same conclusion as I had stated initially. Then upon pick up check engine light was on. I spoke to desk person (Isaac) and he stated he didn't know why the tech who pulled it out would do that.... then he asked two techs in shop for a scanner they were laughing and looking my was and nodding toward me and said they didn't have a scanner or couldn't find one... I finally demanded them to check it. they finally pulled it in and read the code. the desk person said my car was ready and they cleared the code. I asked what was the code and was it related to issue I brought it in for. he said oh I don't know let me ask... he came back and said the tech said oh it said O2 sensor. I ask what bank and location he said oh he didn't know and the tech erased the code.. wow sub standard service and information. It was obvious they were ready to leave and didn't want to provide any help or service even though they had 45+ minutes left prior to close. horrible experience!
5/ 5stars
by  
on November 13, 2018
I trust this location for all my service needs. Danny is always willing to listen and answer any questions about service and is open to allow me to discuss the services with his mechanics. He has promoted an environment of honesty and integrity. I also appreciate that Dave is an experienced certified Ford technician and always does a great job on my Ranger.
5/ 5stars
by  
on May 26, 2018
Very friendly. Got the work done, One thing they could not do to complete the alignment. Very satisfied
5/ 5stars
by  
on February 15, 2018
Stellar employees! Committed to your satisfaction. If your not under dealer warranty, this is the place to take your car!!!
5/ 5stars
by  
on December 13, 2017
I've brought my trucks to the Montgomery location Firestone for several years now. Danny and his team are thorough, professional, and consistent. I know when I take my truck to Firestone I am not only going to be provided an accurate quote of the work to be completed, I'm also going to hear a full explanation of why it needs to be done, and repair items are prioritized based on my budget at the time. I brought my vehicle into this location initially for an alignment. I had just paid a large sum of money for suspension work at another shop in town, and my truck would not stay in alignment for more than a day or two. I called the shop that had completed the work, and was told they could schedule me two weeks out to take a look. I didn't think waiting two weeks was reasonable so I called Danny at Firestone and he scheduled me the following day. The mechanic at Firestone not only diagnosed why I was having this problem, but had suggestions as to how to address it. When I need anything tire, alignment, or general maintenance related, I know I can call Firestone and be scheduled in a timely manner, and at a reasonable cost. These guys are knowledgeable and genuinely care about their customers; I highly recommend them!
1/ 5stars
on October 16, 2017
5/ 5stars
by  
on July 12, 2017
The experience was great! From the initial phone call to paying my invoice, all the service staff were informative, helpful and friendly. It was an A+ experience.
5/ 5stars
by  
on March 19, 2017
They were really helpful. Thank you!!!
5/ 5stars
by  
on March 19, 2017
I really appreciate Danny, John and both Charles looking out for my automotive needs. They were really great. Thank you.
5/ 5stars
by  
on December 26, 2016
I have been bringing my company trucks to Danny at the Albuquerque New Mexico, Montgomery firestone for almost 10 years now. Even if it is something stupid like this time with tire chains he takes care of it. I am a Mountain Tech for American Tower Corporation so 60% of my time is spent off road; Danny knows how valuable my time is and always tries to get me in and out as fast as he can and when he can’t he calls the other firestone’s in Albuquerque and will get me in.
5/ 5stars
by  
on November 13, 2016
Jonmikal was respectful & professional...he listened to my concerns regarding my vehicle & each of them were addressed or ruled out as needing any service...rare in the mechanic world for a woman! My vehicle was completed in a timely manner & final price was reasonable. I would recommend this location to anyone needing car care!! Thanks guys!!
5/ 5stars
by  
on July 30, 2016
The service writer & the tech were very professional polite & helpful !
4/ 5stars
by  
on June 20, 2016
This is a great Firestone. If you go there see Danny. He is fantastic.
5/ 5stars
by  
on May 3, 2016
The professionals at this Firestone location were GREAT at Customer Service! They explained the necessary repairs, the time needed and the associated costs accurately and patiently. They gave me repair options citing the benefits & costs of each. They continually updated me to the progress of the repairs while I was waiting. I was very happy with their kindness, professionalism and consideration.
5/ 5stars
by  
on April 28, 2016
I've used this Firestone for several years. The service and work both in the front office and the large shop is excellent. Their prices are much better than a dealership and I've never had any problems. Professional and trustworthy auto service at this Firestone.
5/ 5stars
by  
on March 21, 2016
Unbelievable customer service! I felt like what I saw with other customers and felt for myself was worthy of a chapter in a how-to-provide-exceptional-customer-service book. Well done! I've already told two friends this morning about it. :-)
5/ 5stars
by  
on December 22, 2015
I went in for an estimate after my tire blew out on the road. They were closed but Jon Mikal at Firestone told me he would get the tires taken care if because it was snowing and that is what hoped someone would do for his family. I am so thankful for the time taken to ensure my son and I were safe!
5/ 5stars
by  
on May 12, 2015
Danny helped me to get a great set of tires for a very reasonable cost.
2/ 5stars
by  
on May 3, 2015
When i arrived to pick up my car i found the window covered in black smudges and the tint gouged off. I was talked down to and asked if i understood what was being told me by a person who said "tooken" no fewer than three times. I then had to wait for him to find my keys as no one had seen them. Then came the interior. I clean my car meticulously before dropping it off for service but invariably get it back full of greasy hand prints.
4/ 5stars
by  
on February 28, 2015
We're usually very pleSed w the service and value of Firestone
5/ 5stars
by  
on February 26, 2015
I have always been satisfied with the service I received at this Firestone location over many years.
5/ 5stars
by  
on February 3, 2015
Bought car in today for service. Happy with the customer service.
5/ 5stars
by  
on February 1, 2015
I use the local Firestone store on Montgomery Blvd for all my vehicle. Danny and his crew are the best.
5/ 5stars
by  
on January 26, 2015
They do all my maintenance, and have done several repairs. Always pleasant to deal with, a caring manager and a good crew of techs.
5/ 5stars
by  
on January 25, 2015
I think the Firestone at this store is the best I ever been to.Danny and his crew they"re so darn good at getting the work done on my car right.I never have to wait long at all.this definitely the best Firestone store around.Keep up the good work guys.
5/ 5stars
by  
on January 24, 2015
Danny is an awesome manager he will go the extra mile for you and make sure the job is done right

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