Car Tires And Services At 2005 Southern Blvd Se: Firestone Complete Auto Care In Rio Rancho

Welcome to Firestone Complete Auto Care at 2005 Southern Blvd Se! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2005 Southern Blvd Se
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #14443 Managed by Raymond Runyan

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians can perform a free courtesy check. We'll inspect tires, suspension, the battery, and more. Additionally, we're dedicated to delivering the best quality service possible, all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (505) 903-6145.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 49 Reviews
5/ 5stars
by  
on October 11, 2018
All the customer care personnel was very friendly and helpful.
5/ 5stars
by  
on September 17, 2018
This particular Firestone location has a remarkable and great manager named Ray. He and his staff have never let us down and have been practical and honest with us based on what we've expressed as far as how much we want to put into an older car. We have always bought used cars and we just try to keep them going, which saves us a lot of money over buying a new car and taking on monthly payments. They understand this and they really help us to achieve a reasonable balance between keeping the car running and putting too much money into an older vehicle. I have always trusted this group as long as Ray has been the manager there. I would highly recommend this location to people without hesitation!
1/ 5stars
by  
on June 29, 2018
I made an online reservation, they could not find it when I arrived at 8 a.m. they said it would take all day. Then, they found my reservation, but it still took all day (20 mins to closing). I asked them to do 2 things. They charged me $801 for a brake job, which is way above average, and did not address my other issue at all. If you want to spend $800 on your brakes and have it take 11 hours then Firestone is definitely the place for you. It will not be for me again.
5/ 5stars
by  
on December 10, 2017
John Sanchez was extremely helpful and knowledgeable on exactly how my vehicle should and was repaired.
5/ 5stars
by  
on August 25, 2017
Great customer service and detailed report of work done.
5/ 5stars
by  
on August 17, 2017
John- advisor andLouis -technician. Thank you 8/17/2017
5/ 5stars
by  
on July 14, 2017
Great customer service. Ask for John he is very professional and knowledgeable.
5/ 5stars
by  
on July 9, 2017
Great
5/ 5stars
by  
on June 18, 2017
I needed to have some work done on my air conditioning since it wasn't running as cold as it had been. Ray and his crew figured it out and took into consideration my financial situation and the age of the car, charged up the refrigerant and told me that the compressor was going to go at some point and gave me a price for it. I always appreciate that they help me figure out the most practical answer, given the age of our cars and our financial situation. I really trust Ray to tell me the real truth and not try to oversell me and not try to understand me either.
5/ 5stars
by  
on January 20, 2017
I came into the store at almost closing, Justin could have told me that they couldn't perform the task because they were closing soon but he didn't. Justin and Taylor were quick to offer help and did it in record time. I'm so glad I decided to stop here and will come here for all my car needs. They were honest, courteous, knowledgeable and most of all attentive to my needs. Justin even noticed I am a veteran and gave me a discount and told me about great promotions they offer since I'm an Uber and Lyft driver. Thank you again for the outstanding service, I will recommend them to everyone I know.
5/ 5stars
on January 1, 2017
Travis was great. Thinks ahead!!
1/ 5stars
by  
on October 26, 2016
Service was fine. It is the attempted scam afterward that has prompted me to find another vendor. The free "inspection" recommended new wiper blades for $21.98 and a battery corrosion package for $12.99. There is nothing wrong with my battery of the connections thereto. The wipers work better than those on ANY car I've ever owned. They don't even squeak when running, in rain or on dry windows. There is NO sign of deterioration. I kept this report. I show it to anyone who talks car problems - especially women, who seem to be the more trusting sex when it comes to listening to mechanics. You are a crooked business.
5/ 5stars
by  
on October 19, 2016
It was fine.
5/ 5stars
by  
on August 27, 2016
Thank you all for the excellent and professional customer service
1/ 5stars
by  
on August 4, 2016
Shoddy work on checking tire pressures. Every tire left the shop with differing psi
5/ 5stars
by  
on April 30, 2016
I had a great experience! One of the mechanics actually took the time (without charging me anything) to go take a quick look at my car to see if he could see anything and also rode around the parking lot with me to hear the sound I was hearing. The Chevy dealer was going to charge me $110 to even look at my car to diagnose the problem. Firestone did a complete vehicle inspection for $9.99! They filled out a report and informed me of the problem and explained the costs to me. I would definitely recommend to others!!!!
5/ 5stars
by  
on December 23, 2015
I am never disappointed with their service and personal attention. I would recommend this location to everyone. Great job!
5/ 5stars
by  
on December 8, 2015
I purchased 4 tires last week. My experience with all personnel was very positive
5/ 5stars
by  
on November 20, 2015
If you look at the years i've been coming to service my car, that would speak for itself and I am happy to say so.
5/ 5stars
by  
on October 28, 2015
Got the dreaded screw in the tire and my volt meter has been moving around more than it should. Tire wasn't repairable so needed a new one. Not their fault just not an expected cost. They did do a complete check of the electrical system and found no issues. Was expecting to replace alternator but ended up getting a tire. I hate screws on the road, they are expensive road hazards.
5/ 5stars
by  
on October 21, 2015
We had work done a week ago and felt they were honest and priced fairly.
5/ 5stars
by  
on October 10, 2015
Nice clean store and friendly staff. Work completed in time frame promised
5/ 5stars
by  
on October 5, 2015
I felt good that I was getting the right imformation
5/ 5stars
by  
on October 1, 2015
It was my first time at firestone for an oil change and I was very impressed! They were friendly, fast, not pushy, great job on my car!
5/ 5stars
by  
on September 23, 2015
Had damaged tire replaced (on a Sunday!) during cross country trip. Outstanding support! Thank You
5/ 5stars
by  
on September 8, 2015
Good service and VERY good tires the ride on my OLD 1997 Ford Taurus is amazing
4/ 5stars
by  
on September 5, 2015
I used them two weeks ago and loved it. Great deal and service
5/ 5stars
by  
on August 31, 2015
Service advisor fit me in on a busy Saturday morning (didn't have an appointment), and not only got the work done, but got it done much quicker than anticipated. My truck drives good, and I will be a repeat customer and recommend this location to anyone who asks where I got the work done.
5/ 5stars
by  
on August 25, 2015
Professional and quick. Southern Blvd location has never let me down and typically beats my expectations, they always beat the competitors prices!
1/ 5stars
by  
on August 6, 2015
I had a scheduled appointment for a Saturday at 3 p.m. that I had made earlier in the week. When we showed up the attendant asked us if we could reschedule for another day because he was backed up......
5/ 5stars
by  
on July 12, 2015
I have been a longtime customer of Firestone. I truly appreciate the service in Rio Rancho. Great team!!
5/ 5stars
by  
on July 4, 2015
Had new tires put on our mini-van. Also requested a front alignment. Rides and drives excellent now! Everyone there did a great job. We have several vehicles, so we will be back. Thanks guys!
4/ 5stars
by  
on June 16, 2015
Don't ask to add services unless parts are on hand. I had an appointment and spent 4 hours for oil change and brake service.
5/ 5stars
by  
on May 12, 2015
Paul and his team are very friendly and took care of our tire replacements needs efficiently and thoroughly. They explained the process of our replacements, and what we should consider having done in the future, which we appreciated.
4/ 5stars
by  
on February 28, 2015
I had bought a fourth vehicle and just wanted the basic work done not all the frills at one time. They told me what needed to be done to be safe and what could wait also told me how to check to see if the issues were coming faster than expected. I checked other stores in the area, but, I have used Firestone back home for years and decided to stay with the group out here and so far they have lived up to my expectations.
4/ 5stars
by  
on February 26, 2015
Good service, good value, clean waiting area, almost always on time.
1/ 5stars
by  
on February 4, 2015
I made an appointment for an oil change. I showed up and was told they were too busy; even though I had an appointment and was on time. This place has really gone down hill. After a few more rescheduled appointments and several times where I was talked to like I was an idiot I can honestly say I will never return. I cut up my credit card and will never go back. I will go somewhere the staff has time for their customers and honors their appointments. Good bye Firestone!!
5/ 5stars
by  
on February 1, 2015
They are always fast and courteous repair what is needed
1/ 5stars
by  
on January 27, 2015
Never use them ever again. No professionalism. Never
5/ 5stars
by  
on January 26, 2015
Whenever I visit here I get greeted warmly and friendly. My experiences at this firestone is very good.
5/ 5stars
by  
on January 25, 2015
I used them the entire time I lived in Rio Rancho. Always with excellent results. I have moved to TX and really miss not being able to have them take care of my car.
5/ 5stars
by  
on January 24, 2015
Used them 1,5 month ago and very satisfied about the service
5/ 5stars
by  
on January 24, 2015
Took my vehicle in to Firestone on recommendation of friend after being told I needed all kinds of maintenance for my vehicle for 60000 miles Firestone rep was very thorough and gave me exact service I needed and didn't try to sell me other services like other companies
4/ 5stars
by  
on January 24, 2015
I can depend on Firestone Rio Rancho to give me the right assessment and repair at the best cost.
5/ 5stars
by  
on January 23, 2015
I have my car serviced regularly & buy tires here & I'm very pleased with their service
5/ 5stars
by  
on January 23, 2015
They show interest in their customer. They know my vehicle when it comes in.
5/ 5stars
by  
on January 23, 2015
Easy to schedule. Friendly, prompt and excellent service
1/ 5stars
by  
on January 23, 2015
I normally use this location but the last 2 visits have been awful. I went in for routine oil changes and the 1st time the technician forgot to put the oil cap back on and I had oil spewing all over my engine as i drove. The 2nd time again for a routine oil change the technician did not install the oil filter correctly and I had an oil trail for 6miles. Not a good experience. The first time I was given my $$ back, the 2nd time they did not.
5/ 5stars
by  
on January 22, 2015
Thanks Ray excellent customer service and again thanks for everything

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