Car Repairs And Tires At 9801 Cortana Pl From Your Baton Rouge Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 9801 Cortana Pl? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #16519 Managed by Travis Rivers

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine fluid levels, wipers, hoses, and more. Additionally, we're committed to giving you the best service possible, all at reasonable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 33 Reviews
5/ 5stars
on January 28, 2018
5/ 5stars
by  
on November 21, 2017
Excellent Work????
5/ 5stars
by  
on August 25, 2017
5/ 5stars
by  
on August 28, 2016
The star team is awesome. Have told all family, friends & colleagues about the personal, Integrity I've experienced @ this location
5/ 5stars
by  
on May 15, 2016
Great service
5/ 5stars
by  
on April 12, 2016
Best experience ever @ a complete car care center. Gary & staff were hands on the moment I walk through the door. Listen, Recommended, Kept me posted throughout visit via phone calls. I felt very comfortable & secure that Gary would take well care of my car. Thanks , Gary & staff. Winners.. ,Ms.G
5/ 5stars
by  
on December 21, 2015
Counter person was super nice and knowledgeable....I'm very thankful they were able to do my brake job on a Sunday.....when I didn't even know they were open....thanks a lot!!
5/ 5stars
by  
on December 18, 2015
I have been going to Firestone (this one) is my third trip in Baton Rouge. Nail in tire (fixed tire), Battery (fast in and out), and another nail in tire (could not fix had to be replaced). I've always had good experiences with Firestone.
5/ 5stars
by  
on December 8, 2015
I was in a real jam. My vehicle wouldn't start on a Friday afternoon. I had towed to the Cortana Firestone in Baton Rouge, LA. The vehicle arrived after 5:30 PM, but the team started working to diagnose the problem. They were able to identify the problem, secure the necessary parts and complete a very complex repair in less than 24hour. I can't say enough good things about the team at the Firestone Cortana location. Thank you!! Curtis H.
3/ 5stars
by  
on October 23, 2015
I was not informed that my car was ready for pick up. I had to look out the door to see it already parked with work completed.
5/ 5stars
by  
on October 14, 2015
I had my battery go out at a gas station and a nice young man jumped me off and I pass the Firestone store on my way to work so I just pulled in there at 7am and the gentlemen in the Baton Rouge, Ls store were very helpful. They got my battery changed and I was on my way to,work in 35 minutes... Thanks for such great service.
4/ 5stars
by  
on October 11, 2015
I used them a week ago and I amust happy that I did.
5/ 5stars
by  
on September 27, 2015
On Sunday it was nice to have courteous & fast service.
1/ 5stars
by  
on September 12, 2015
Went in for a simple alignment, told them the specs I would like. Returned the car nowhere near the specs I requested and barely within their own "specified range." Asked them to fix my alignment and got every runaround from "The vehicle is already off the rack" to "the mechanic is busy now." I'll never go back. Waste of money.
5/ 5stars
by  
on August 8, 2015
I used the service recently and I was in and out within the time promised. they are very professional and friendly.
5/ 5stars
by  
on August 6, 2015
I came in for a new tire; the tire was replaced the the tech found a problem with another tire that I was aware of. I really appreciate the service I received.
3/ 5stars
by  
on July 21, 2015
Service was very good EXCEPT when it comes to finding out if your vehicle is ready to be picked up! No phone call to tell me it was ready! When I called to see if it was ready, I was put on hold, TWICE, & no one ever picked up to tell me my vehicle was ready! Third time I finally got an answer! Pitiful!
1/ 5stars
by  
on July 5, 2015
I have used two local locations and have had below satisfactory service from both locations. The last service that was performed on my vehicle probably will be he last time I use any firestone full service center. it was enough that I brought my vehicle for an oil change elsewhere and paid twenty dollars more.
5/ 5stars
by  
on July 5, 2015
Great prices and easy financing with the Firestone credit card.
5/ 5stars
by  
on June 14, 2015
2 weeks ago needed new tire the technician was prompt in getting the tire replaced
5/ 5stars
by  
on June 4, 2015
Shawn my counter guy tought me alot about tires and saved me money, saved me close to 350 dollars just because i was unaware of the options available to me in tire sizing.
5/ 5stars
by  
on May 28, 2015
This is a good company with super service. Took real good care of my car, as well gave me a great deal on some good tires.
5/ 5stars
by  
on May 19, 2015
I'm glad my friend recommended firestone, my expectations were exceeded
5/ 5stars
by  
on May 7, 2015
I went 2days ago for first time and it was a good customer experience
5/ 5stars
by  
on February 26, 2015
I can bring my car here with absolute confidence the job is being done right and at a fair price. A+++
5/ 5stars
by  
on February 8, 2015
I've used them ever since I've had a car. I like Firestone. However, I don't like their wording on their coupons. Ex: If an oil change is $19.99. Then it should be just that and not $19 off the regular price or some kind of mathematical formula to arrive at the discount price.
5/ 5stars
by  
on February 6, 2015
Timely service and finding other problems with vehicle at time of service. Vehicle no longer shakes on interstate and rides smoothly. Thanks to customer service and mechanics.
4/ 5stars
by  
on February 4, 2015
I used the service several weeks ago and had no problem
5/ 5stars
by  
on February 4, 2015
Friendly service everyone shows great customer ! I always use Firestone to get my oil change because of the great coupons and nice employees !!!
5/ 5stars
by  
on January 28, 2015
Recently purchased a set of Michelin Pilot Super Sport tires from Firestone. The people at the Firestone on Jones Creek in Baton Rouge, LA took great care of me, ordering my tires (because they didn't have them in stock) and installing them two days later. I'm a satisfied customer and would purchase tires from Firestone again.
5/ 5stars
by  
on January 27, 2015
Firestone is the only place I take my vehicle and have been doing so for over 10 years. The Burbank store with Managing Partner James Evans is so outstanding that I travel 30 miles one way to go to that store. Customer service is excellent and I have never had to make a return visit for the same problem. It is always fixed right the first time. The main thing that has kept me going back is they are honest and trustworthy. I highly recommend Firestone - especially the Burbank location.
5/ 5stars
by  
on January 24, 2015
I was totally satisfied with my service , and they got me out of the shop fast.
5/ 5stars
by  
on January 23, 2015
Our family has used this service for several years. Locally we have been very pleased. Reasonable return to service with a fair price, and NO Re-REPAIRS!

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Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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