Car Repairs And Tires At 6699 Siegen Ln From Your Baton Rouge Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 6699 Siegen Ln! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Mon7a-7p
Tue7a-7p
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Store #307227 Managed by Chris Fuentes

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll check fluid levels, suspension, the battery, and more. Plus, we're dedicated to giving you the best service possible, all at reasonable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or schedule an appointment by phone or online.

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We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.0 of 5) - 33 Reviews
5/ 5stars
by  
on October 17, 2018
I did not have to wait a long time for my tires to be rotated
5/ 5stars
by  
on October 24, 2017
1/ 5stars
by  
on August 26, 2017
Never again. I will only visit this place for my tire warranty because I paid for it. Kept my car for 7 hrs even with a scheduled appointment to complete a inspection, tire rotation and oil change and the rotation was never done! Treated me like dirt but was respectful when a male called for me on my behalf.
5/ 5stars
by  
on August 26, 2017
Nice to see same guys all the time they know me even though my special requirements on tire pressure Ronnie and Chris always available
1/ 5stars
by  
on October 6, 2016
5/ 5stars
by  
on September 1, 2016
Outstanding service, the guys went above and beyond to meet my needs. They were great!
5/ 5stars
by  
on November 15, 2015
The staff was friendly and helpful. I was able to schedule to bring my car in on the same day one weekend. I had several items addressed including tires, brakes, & an oil change.
1/ 5stars
by  
on November 14, 2015
I had an 8:00 am appointment time for 2 new tires and an alignment. I arrive at 7:33 am to drop my car off. I added to get my oil changed as well and told them I would be back at 3:00 pm to pick my car up. I called at 3:00 to see if my car was ready and that had no even started on my vehicle.
5/ 5stars
by  
on October 10, 2015
I used them a week ago n I'm glad I did . I definitely would recommend them.
3/ 5stars
by  
on September 24, 2015
I had oil change and tires rotated and balanced and aligned, sterring will not centered
5/ 5stars
by  
on September 11, 2015
I was visiting from Fort Polk, LA and got a flat tire on the day I was to drive back. Gary drove around town to the other stores to get the tire I needed and get it fixed for me ASAP. Took one hour for them to get it down which was very fast! Got me home when I needed to be! Very helpful and very nice!
5/ 5stars
by  
on August 6, 2015
I have bought 5 sets of tires from Firestone Complete Auto Care stores in three different states. I have had work done on three different vehicles and a trailer. I have never been dissatisfied in the least. Love these guys!
2/ 5stars
by  
on August 6, 2015
We had new tires mounted on one vehicle and had an alignment done. A week or so later we also had an alignment and brake job done on a second vehicle in a last minute effort to finalize a sale on that vehicle. Neither vehicle's alignment was satisfactory. Both vehicles still pull significantly while driving. I have had an alignment on the vehicle we still have in the past that corrected the problem, so I am aware of what the results should be. The vehicle with the new tires continuously displays the air-pressure alert icon, but there are no noticeable indicators of a flat tire or slow leak in the tires or the ride of the vehicles. The icon still displays even after topping off air in all tires to an even pressure, so I can only assume that the technician did not reset the icon or otherwise damaged a tire pressure sensor. The customer service was adequate and the workers were polite. The shop did work us in without an appointment. We just dropped the vehicles off early in the morning and picked them up the same day, so that was convenient and we were pleased that the shop could accommodate us in this way. This is the only reason we brought the second vehicle in. Although the customer service experience was good, I don't think we will come back or recommend this store because we do have to live with the quality of work after service. We have not brought either vehicle back as we have sold one of them, and frankly I don't have a lot of faith in receiving better work since we had problems with two separate vehicles on two separate occasions which can't be a coincidence.
5/ 5stars
by  
on July 30, 2015
We used them for our RV trip. Fast friendly. Helped us out
5/ 5stars
by  
on June 21, 2015
I needed four tired for my car! They stayed 4 hours last closing time and finished the job. They are great!
4/ 5stars
by  
on May 27, 2015
Got new tires for my pickup truck. Helpful salesperson priced tires for me ten different ways never complained. Found a tire that I was happy with and fit my lifted truck.
5/ 5stars
by  
on May 8, 2015
I went to see Firestone on Siegen about a wiring issue I was having with the old work truck. They not only were patient with me birddogging & my assortment of questions, but they also didn't mind educating me on what was being done & how long it would take.
5/ 5stars
by  
on May 6, 2015
Excellent experience. Professional. Ready when expected.
5/ 5stars
by  
on April 29, 2015
Good experience at this location. Would definitely recommend to anyone!!
1/ 5stars
by  
on April 20, 2015
I brought my Toyota Tundra in on 3/16/15 for a routine alignment and wheel balance for a road trip. On my way home I noticed the front steering wheel was shaking. It was not shaking before. I brought the vehicle back the next day to have it rebalanced. It seemed fine but on my road trip it was still shaking. I have brought my vehicle back to this firestone a total of 5 times. The fourth trip I purchased 2 new tires because I was told that would fix the problem. I was charged a prorated price and was told it was a road Hazzard claim. I have also noticed that all four of my wheels have been scratched and gouged at the center. This is Unacceptable property damage. I brought to the attendants attention and he did nothing about it. I would like to escalate this experience to someone that can help me. I've spent an unnecessary amount of time on this and would like reparation for my inconvenience and wheel damage.
5/ 5stars
by  
on February 28, 2015
I have used this store twice in the last few months for replacement tires. On both occasions the guys working there have been courteous, friendly, helpful and prompt. I appreciate their help.
5/ 5stars
by  
on February 27, 2015
They do everything to keepy car going without a loy of cost to me!!!
5/ 5stars
by  
on February 25, 2015
They are so helpful it makes me want to go back for any tire needs
4/ 5stars
by  
on February 6, 2015
The Folks at the Service center were straight forward, and happy to help. I need tires for my vehicle and they provided good service in a timely manner at a price that did not bust my bank. I know this may sound trivial but its amazing today what some companies call service, Firestone still knows what that means.
5/ 5stars
by  
on February 5, 2015
I always get the best service with Firestone on Siegen Road in Baton Rouge, LA. It is by far the best place to get my vehicles serviced. I would recommend them to anyone.
5/ 5stars
by  
on February 4, 2015
I really appreciate the guys that help me here at the Firestone on Siegen. They are very helpful and keep in mind the service that needs to be done along with me staying within what I can afford.
5/ 5stars
by  
on February 2, 2015
They were fast and friendly. I will recommend the Siegen location to my friends.
1/ 5stars
by  
on January 28, 2015
I arrived around 11:45 simply to get a new tire put on my car. The man quoted me an hour to an hour and a half for this service so I went to grab some food. I went back at the time the man said and he said my car was next, they didn't even start on it. Finally at around 3pm my car was finally done and I was late for work.
1/ 5stars
by  
on January 24, 2015
I got a set of tires at Costco and was referred to Firestone for an alignment. The salesman told me that, 1) he could've sold me the same tires for less [he couldn't], 2) I needed the front hubs changed [I don't], and 3) the sales pitch never stopped. To top it off, I found the work was shoddy and went elsewhere to have the front end realigned.
4/ 5stars
by  
on January 24, 2015
As a woman who admittedly doesn't know much about cars other than how to fill the gas tank and how to drive, it is imperative that I find an auto care place that I believe will not take advantage of my lack of knowledge. The team here has earned that trust and provides valuable, reliable service and consideration, too!
5/ 5stars
by  
on January 24, 2015
I had a small nail in my tire, 4 months ago. It was pretty close the edge where the bottom of the tire meets the side of the tire, and no quick flat repair place would repair it. Luckily one of the mechanics at the quick flat repair store told me that although they wouldn't repair something so close to the edge, Firestone could, and they did. It's 4 months later, I've driven back and forth, on several long 8 hour drives, and have had no further issues with the tire. Firestone provided quick, and quality service!
5/ 5stars
by  
on January 24, 2015
Ronnie and the team at Firestone on Siegen Lane provide the best customer service in Baton Rouge! I have been using them to service all three of our family's vehicles for 10 years now. They advise me on what repairs are necessary now and what may be needed in the future. They always greet me by name when I walk in the door and mKe me feel that I am a valued customer. My daughter is away at college. Ronnie called the. Firestone in the city where she was once to make sure she got the help she needed when she had tire issues. The team there is great!
4/ 5stars
by  
on January 23, 2015
I am a long time Firestone Service Center user, but would like to have one closer to my home. Are there any plans to put one in the new Juban Crossing Shopping Center in Denham Springs, LA?

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