Car Repairs And Tires At 10705 Burbank Dr From Your Baton Rouge Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 10705 Burbank Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

10705 Burbank Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #327693 Managed by James Evans

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll check oil level, wipers, hoses, and more. Plus, our team believes in offering the most consistent service on the market, all at great prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or plan your appointment online or by calling (225) 754-4174.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.1 of 5) - 42 Reviews
5/ 5stars
by  
on September 22, 2018
Personal, trustworthy and reliable service every time we need you. Thanks-
5/ 5stars
by  
on August 1, 2018
This shop came highly recommended to me from a 20 plus years customer. The staff, from the top to the bottom were great. I do a lot of my own car repairs myself . So for me to say I left there with a good feeling in what service I had done on my wife's car is saying a lot. These people are honest too, turn out that my daughter had forgotten her debit card on the dashboard and there were no problems.
5/ 5stars
on July 9, 2018
This Firestone location has always provided excellent and trustworthy service! Great team.
1/ 5stars
by  
on June 17, 2018
My experience was terrible! I spend hundreds of dollars for a problem I was told I didn’t have. Now I’m having the same problem again. Not even two months later. I feel robbed and taken advantage of. No one has even contacted me about this, as this is my SECOND time writing a complaint! I’m really disappointed in you guys and I don’t think I’ll be visiting or recommending firestone again.
5/ 5stars
by  
on October 28, 2017
This location always provides professional, dependable service quickly and at a reasonable price. I use them regularly.
5/ 5stars
by  
on September 27, 2017
1/ 5stars
by  
on July 6, 2017
I've taken my vehicle to another store location for simple tire alignment and balance. The technichian but chrome tire weights on the exterior of my aftermarket wheels!!! Who does that??? And this is the second bad experience in a month!! Mr. Chris Blaszak please contact me...
5/ 5stars
by  
on May 28, 2017
5/ 5stars
by  
on January 16, 2017
5/ 5stars
by  
on November 23, 2016
Was very concerned about car engine after oil light and tapping noise appeared. High mileage SUV that my high school age kids use for transportation. Fuad and Leonard solved the issue which was relatively inexpensive,,, and explained in detail what the issues were and what was done to repair. I was thrilled as I was certain that the repair was going to be extremely expensive.
5/ 5stars
by  
on September 6, 2016
Great service.Great people.Dont go anywhere else to get ur tires.
4/ 5stars
by  
on April 25, 2016
Had no problem with service. Tire was repaired on time. I didn't ask to have the tire balance but I should of. Thanks Richard
5/ 5stars
by  
on March 19, 2016
Great customer service, fast & efficient work, honest advice. It was a good experience, and I'd recommend this shop to anyone needing automotive service.
4/ 5stars
by  
on November 30, 2015
Did a good job installing my 4 tires on my Sequoia. When I brought my Camper tire to be mounted they put the weights on the outside and that being a alloy wheels doesn't look very good. All my other wheels have them on the inside. I would like to have the weights on the inside.
5/ 5stars
by  
on November 21, 2015
Good friendly service. Good deal on three tires and was able to use Firestone credit card with 6 months no interest. Booyah!
5/ 5stars
by  
on November 18, 2015
I was very pleased with the service I received. The job was well done.
2/ 5stars
by  
on November 11, 2015
I got a tire replaced because it had a rip in the sidewall. It was the rear passenger tire and they neglected to rotate my tires and put the new one on the front with the other fairly new tire.
5/ 5stars
by  
on October 9, 2015
My very first visit to this store and will be returning. Thanks Firestone on Burbank.
5/ 5stars
by  
on September 24, 2015
Brandy took care of me quickly and efficiently. She has a great personality and said she would get me in and out as soon as possible and she did.
5/ 5stars
by  
on September 22, 2015
Great job I will return. The team showed great service. Despite the business being busy, service was prompt
5/ 5stars
by  
on September 9, 2015
I used them a week ago for a new battery. Great fast service. Very friendly and helpful staff. Very pleased.
5/ 5stars
by  
on August 27, 2015
Went to Firestone on Burbank for an oil change on a Saturday and I was in and out in less than 45 minutes. The always friendly staff made the visit very pleasant. They also didn't say I needed an air filter which most stores do every time you get an oil change. They will never tell you that you need something if you don't. They are very reputable!
1/ 5stars
by  
on August 25, 2015
I took my car in for a wheel alignment as it had some shimmy. I was told I needed my tires rebalanced and rotated. Ok. Paid for services. Could not drive my car out of parking lot. Go back inside. They said it was because they had rotated the tires and I needed new ones. Took my car somewhere else...they showed me my tires has the weights removed buy no new weights were applied. I also had a blown rear shock covered in oil...never mentioned...a tire with the belt detached..not mentioned I bought the new rear shocks and bought new tires elsewhere Not returning to Firestone. Bref
2/ 5stars
by  
on August 16, 2015
Got to the store early (730AM). I needed 4 new tires. Was told it would be about 2 hours. Thought that was a little long, but there were at least 3-4 people in waiting room ahead of me, so thought that was fair. Well, 3 1/2 hours later, I had new tires with an alignment!! About 1 3/4 hours into my wait, they said I needed an alignment and brakes. Was told the brakes would take another hour, so I said just do the alignment. As I saw people come and go, people coming in to pick up their cars and more people coming to wait, I asked how much longer? He looked and said, "I don't see your car up in the air, so he must be taking it for a test drive and should be almost done". I waited some more, then went out to look and saw my was still up on the rack!!!! At this point it was over a 3 hour wait!! All told it took 3 1/2 hours to complete!! Needless to say I was very angry and not happy! I was going to come back to complete the brake repair, but now I am not so sure I want to! I think the work they do is fine, but timing and scheduling is a problem! PS: one guy came in and had scheduled his service for 10:00AM and was told it was going to be a long wait because there were 5 people scheduled at 10AM! And the only reason I gave 2 stars instead of 1 was because the service that was completed was well done (albeit very slow!!!)
5/ 5stars
by  
on July 27, 2015
My most recent visit was due to my vehicle getting too hot. With one look they knew what the problem was and diligently worked to correct it. As usual, the customer service and technical expertise were outstanding. James, the Store Manager, and Vance, the mechanic, are awesome!
5/ 5stars
by  
on July 21, 2015
I went in for AC not cooling..Shop manger came out and spoke with me, explain to me every thing that would be tested if needed. With AC coupon, I paid $9.99 plus tax.. Great day for me!!
5/ 5stars
by  
on June 22, 2015
I had my battery changed out that was under warranty. The entire experience was outstanding! James, the store manager, and his staff always provide wonderful customer service! I will always take my business to the Burbank location even though I live 30 miles away.
5/ 5stars
by  
on June 16, 2015
This past Saturday I had my front and rear brakes serviced. The experience was great as usual! The customer service was outstanding and the mechanic's expertise was evident. James and Vance are quite a team! I will always "drive a Firestone"!
5/ 5stars
by  
on June 10, 2015
Used the Burbank Store for air-conditioning service last week. My entire experience was wonderful especially the customer service. James the store manager is awesome and is so nice to all the customers. I travelled 60 miles round trip just to use this store.
5/ 5stars
by  
on May 30, 2015
Purchased new tires and got an oil change about a week and a half ago. We scheduled an appointment and they gave me a time estimate for the oil change and tire replacement. They were right on time with everything. I was very pleased with the purchase and service.
1/ 5stars
by  
on May 29, 2015
I had an appointment and it took 5 hours to put 4 new tires on the cae
2/ 5stars
by  
on April 29, 2015
I went in to have a flat fixed. I have a firestone warranty and road hazard as well. Which was wonderful and well worth it because the flat could not be fixed. The disconcerting situation was a conflict that occurred between two employees. The counter person made some off handed comment to the technician who in turn yelled at her the tire isn't fixable I'm moving on to the next car, then he did proceed to do that. I had been told my car was next at about 4:40pm and because of this rift I was there until almost 7pm. It took at least 45 min to 1hr to inform me what was wrong and how much it would then cost for a new tire after the initial conflict between employees. This not only unconvinced me but as well as the person waiting for me in case I had needed to leave the car.
3/ 5stars
by  
on February 26, 2015
I used them to align my vehicle. They could not get it completely aligned and when I left I noticed a "wah wah" sound like my tires weren't aligned. I went back and the tech took a "test drive" with me. He acknowledged the sound and said it was because they rotated my tires and the more worn down tires were now on the front. Said it would go away as the tires wore down. It's been about 2 months and the sound remains.
5/ 5stars
by  
on February 7, 2015
James helped me and because he treats customers like family I will always be a customer.
5/ 5stars
by  
on February 2, 2015
Very good I will be back. Thanks always professional and courteous.
5/ 5stars
by  
on February 2, 2015
I had just moved to Baton Rouge and needed to replace two of my tires. I called and checked prices at a few tire service locations I found online and Firestone had the best price for the tire I wanted. When I arrived, Mike was very friendly and helpful and made sure my ticket and car was taken care of as soon as possible. I will definitely use them for all of my auto needs while in Baton Rouge.
5/ 5stars
by  
on January 28, 2015
Brought my Jeep in to get a tire repaired. I told James, the manager, that I hated to get it repaired because it was almost time to replace all 4 tires. He did a quick check and offered me a fantastic deal to replace all 4 Firestones with the new Destination LE2's and a complete 4 wheel alignment at a super discount. I also had him replace my shocks, steering stabilizer and a damaged jounce bumper while they had it in the shop. My Jeep Grand Cherokee now rides just as good as when I first drove off the Dealers lot 13 years ago. SWEET! I'm a repeat customer and they have worked on 4 or 5 of my other cars over the years. I go there because they are friendly, honest and fair.
1/ 5stars
by  
on January 27, 2015
I went in for a winter care and ask to have a close look on my breaks (front and back) because at my last visit I was told the front ones needed to be replaced, and had just been having an issue with my rear breaks. However NO SERVICE was rendered. The mechanics claimed they worked on my car and that "All was good" , absolutely "no issue to report". Given that at my last visit, a couple months before the mechanics were trying to convince me to have a brake job (which I had had 6months before in another store), it was truly disappointing to discover that this time again I was being mis-informednot even a simple tire pressure had been performed. I complained to the branch manager and asked for a refund, which he accepted to do. However, till this day, no refund was issued to my credit card. Extremely disapointed by the poor customer service and poor service overall.
3/ 5stars
by  
on January 25, 2015
I have been a regular Firestone customer for several years in three different cities. I went to my local Firestone today, Sunday, to have a "Check Engine" diagnosed. I had to wait almost 1-1/2 hours for them to check it out. It took the technician less than literally five minutes to review and clear the alarm. Firestone needs to be better equipped to handle Sundays and/or the quick hits. I understand that they have a smaller staff on Sundays, but I think they could be more smarter staffed. The person at the counter was also helping out and working in the shop.
2/ 5stars
by  
on January 24, 2015
We used to have only first rate experiences at this location before the manager left to go to a different location across town. Now, the person who checks us out seems Untrustworthy and doesn't seem to know what he is talking about when explaining what they did and why. It creates a distrust that we never had before this person came to this location. The new manager is great, but this checkout person needs to move elsewhere. He is creating negative feelings that make us want to go elsewhere for our car maintenance needs. Unfortunate.
5/ 5stars
by  
on January 24, 2015
Used them for Oil Change and have used them for other repairs in the past
5/ 5stars
by  
on January 23, 2015
I used them a month ago and I was very pleased. The location is very convient.

Firestone Complete Auto Care Locations In Your Area

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone