Firestone Complete Auto Care: Your Source For Tires And Repairs At 601 Florida St In Baton Rouge

Ready to come in to your local Firestone Complete Auto Care on 601 Florida St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

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Store #4677 Managed by Robert Reed

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll inspect oil level, suspension, the battery, and more. Plus, we're devoted to offering the most consistent service on the market, all at reasonable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 48 Reviews
5/ 5stars
by  
on August 29, 2018
After discovering that I had a flat while traveling into Baton Rouge from 4 hours away for a one day meeting, I discovered that i had a flat. I found Firestone on Florida and they were the nicest, most professional, timely I have ever witnessed. I was able to leave my car, go to me meeting, and it was complete when I got out of my meeting. I can't brag on this crew enough! They smiled the whole time while delivering incredible service.
1/ 5stars
on July 12, 2018
5/ 5stars
by  
on May 9, 2018
These guys are smart, honest, and fair; they do excellent work in a timely fashion. I grew up getting my cars serviced down in the inner city Barrios of Metropolitan New Jersey's inner cities where whether or not you were satisfied with the work done hinged on how much smack your' "tech shot in his arm that morning...whether or not you got all 4 tires back depended on if he could pay for the smack, to begin with, and sometimes you got your car back with a passenger in the trunk who wasn't breathing and didn't look so good anymore. Get the picture?
5/ 5stars
by  
on April 24, 2018
2/ 5stars
by  
on April 16, 2018
Unless you have a free day don't go here! They completely waste your time EVERY TIME you go, even if you have an appointment. Yes, they do the work that needs to be done to your vehicle (which is why it is 2 stars instead of 1) but it takes so long. Last time I had to wait over an hour (when I dropped it off at 7:30AM and picked up at 5:30PM), this time I waited for 3 hours while they did the work. What is the point of having an appointment if they never actually work on my car then?? Completely disappointed and will NOT be going back. Would not recommend at all unless you don't value your time.
5/ 5stars
by  
on December 4, 2017
I have been using Firestone Auto Care all over the state of Florida since 1983, and will continue to be a loyal customer due to all centers having a professional and effective resolution direction each time.
5/ 5stars
by  
on November 9, 2017
Matt and his team are a pleasure to work with and extremely accomodating.
5/ 5stars
by  
on September 27, 2017
Excellent service!
5/ 5stars
by  
on August 20, 2017
Job well done and even in earlier time than expected. No problem at all. Very satisfied customer here!
5/ 5stars
by  
on June 13, 2017
This Firestone facility was awesome and should be used as a model store. Both managers were very nice and professional. The mechanics were very nice and helpful. I owned my own Ford dealership and independent garage The philosophy at this location has the same standards I taught at both of my locations. This place is top shelf in my book.
5/ 5stars
by  
on May 12, 2017
Matthew was excellent
5/ 5stars
by  
on March 27, 2017
5/ 5stars
by  
on January 24, 2017
The Service Advisors are very pleasant and professional. I have been going to this location for the last 4 years and I have never had a less than pleasant experience.
5/ 5stars
by  
on December 3, 2016
Keesler AFB Firestone service and staff is EXCELLENT!
5/ 5stars
by  
on November 22, 2016
Great customer service, friendly staff, and quality work!
5/ 5stars
by  
on September 20, 2016
In a point that I was frustrated I had a lot to do and had a flat the representative Jay was very kind and courteous and made me feel much relieved I appreciate his thoughtfulness and his, Manor and will and we'll go back to that particular location for future maintenance
5/ 5stars
by  
on September 6, 2016
My car was making a noise like their was loose metal. The last time I heard this noise, I needed new struts. Turned out to actually be a piece of loose metal. They tightened it at no charge. Also, I got an oil change and it was cheaper than where I normally go (to a place that only does oil changes).
5/ 5stars
by  
on September 3, 2016
Mr. George is the best guy on the job! He has a good team with him and they know all of my vehicles. I've always been pleased when leaving my car in Mr. George's care.
5/ 5stars
by  
on June 30, 2016
Salesperson was extremely helpful, understood customer needs, friendly, and the service was outstanding. My car drives like new and the handling feels like it did when I first purchased it new. I was ecstatic when I got behind the wheel of my car and began to drive. I had to call my sister to tell her how happy I was. The vibration I had been feeling when I depress the brakes is gone and the braking is tight! Thanks to my salesman & technician...you rock!
5/ 5stars
by  
on May 31, 2016
On a Saturday morning when I had a list of 20 things to get done, the staff at Firestone greeted me with a smile and started my service immediately! I was told of the progress of my service which was completed as quickly as the service technician said it would take. I truly respect Firestone for their quick service, accurate quotes, and information given on the proper car of my new tires. Hats off to the Firestone staff located at 601 Florida Blvd for outstanding service!!!!
5/ 5stars
by  
on May 5, 2016
Excellent service and very courteous and caring staff. I would recommend this Firestone location for you tire and automotive services!!
5/ 5stars
by  
on May 3, 2016
My experience was great and the service was outstanding polite and kind answered every question I needed took care of my problem Mr. James Butler Sr. was nice and kind helping me Travis was also the same way and the staff over at that location was nice and did everything in a timely manner. A really good staff working together to get the jod done.
5/ 5stars
by  
on December 26, 2015
I stopped in on a saturday morning when my tire light came on. My usual tire place was closed so I stopped in here when I saw them open. I was greeted promptly and professionally. I am always wary about what I will be told at car repair shops, so I told them I just wanted the tires fixed asap. They found two nails in two different tires which they showed me, which they fixed on the spot and I was out of there in less than one hour and at a fair price. Although they explained all of my options for additional services and products, they were not overbearing, nor did I ever feel pressured about being upsold. I hate spending money on tires, but if I have to do it, I would trust these guys. Refreshing.
5/ 5stars
by  
on December 2, 2015
Just needed a basic oil change and oil filter and the guys there were great and very efficient.
5/ 5stars
by  
on November 7, 2015
I used them about two weeks ago and I'm very happy with the service
5/ 5stars
by  
on September 4, 2015
On the way to the airport I had a flat and after calling a few locations the 601 Florida St Firestone in Baton Rouge La. helped us with quick, efficient and friendly service. Thanks Calvin and team!!
5/ 5stars
by  
on July 27, 2015
Always great service at Store #004677! I stopped in for a routine oil change today and I received warm greetings and professional courtesy to go along with it, making for another stellar experience. At each visit, the crew greets me by name and makes a routine obligation feel much more like catching up with great friends which makes for better than excellent service!!
5/ 5stars
by  
on June 26, 2015
I really appreciate the service the check in and out was fast and smooth the technician Rodrick was very helpful
1/ 5stars
by  
on June 1, 2015
They wanted to charge me $52.00 to change a headlight. $13.00 for the light itself and the rest for 30 min of labor. They said there was no tech there to check the coolant. Um, ok? Complete Auto Care? Long story short, they pulled up the wrong bulb for my car so that could not be done. Took it to Auto Zone. Bought the bulb, installed for free and coolant added, also for free.
5/ 5stars
by  
on May 30, 2015
I had a blow out on a Friday night out of town with no spare tire had to get a tow to there store in Baton Rouge La. Spent the night in the truck but the manager got there at 630 and got on the ball. He had to order my tires and I was out of the by 830 so a big thanks to him and his crew
5/ 5stars
by  
on May 27, 2015
Always great visits thus far. Service was fast and the staff was professional.
5/ 5stars
by  
on May 20, 2015
Excellent service. Was leaving out of town and they took in car and had ready in a few hours!
5/ 5stars
by  
on May 12, 2015
Purchased a tire for them a week ago and I truely enjoyed the great customer service
5/ 5stars
by  
on May 7, 2015
Moved up my scheduled appointment by several hours. Really helped my day!
5/ 5stars
by  
on April 25, 2015
I was kept informed from the time I dropped off til my car was ready. Gave honest feedback and excellent service.
5/ 5stars
by  
on March 5, 2015
Florida Street location downtown Baton Rouge were excellant!
5/ 5stars
by  
on February 27, 2015
Knowledgeable, quick and professional. My car was ready when promised.
5/ 5stars
by  
on February 27, 2015
I go often for oil changes, but my latest visit was for new tires. The did a professional job in a timely manor. I was very happy with the service.. I have never been disappointed when visiting this Firestone. There are closer Firestones to me but I prefer this one for its friendly and honest service.
5/ 5stars
by  
on February 26, 2015
Firestone is the best. Wouldn't let anyone service my vehicle
5/ 5stars
by  
on February 26, 2015
I bring my car to the Downtown Baton Rouge, LA location. If all companies could treat their customers like Firestone the world would be a better place! Great customer service for myself and my car!
1/ 5stars
by  
on February 8, 2015
when I picked up my car, the guy said that my door handle broke...when I got to the car, I saw that they had broken my door handle...I had to pay for a new one and have it installed...and on top of that, the shimmy in my car wasn't fixed... I've told friends and acquaintances about it and recommended they don't go there for car repair or maintenance...many people have since told me that they also had bad experiences there....I won't go there again. I just cannot trust them to do good work, and I don't trust them not to break my car.
5/ 5stars
by  
on February 6, 2015
I use them whenever I need tires or basic maintenance.
5/ 5stars
by  
on February 2, 2015
Car serviced while I was at work. Picked up car after work.
5/ 5stars
by  
on February 2, 2015
The service was beyond what I expected and paying for the work was no problem with my firestone card. I will use this center again and again.
5/ 5stars
by  
on February 2, 2015
I always receive great service when I visit Firestone.
5/ 5stars
by  
on February 2, 2015
I always use them. Oil changes, tire rotations, repairs. Anything!
5/ 5stars
by  
on January 27, 2015
Can't say enough good things about Travis. The other staff too. Efficient. Polite. Caring. Travis--a man of integrity has won my trust completely, which I can say about only one other person in the auto care industry.
5/ 5stars
by  
on January 25, 2015
Best thing about Firestone is their customer service as well as their excellent knowledge about car care. Example my daughter who is eight went with me to Firestone downtown and we had breakfast, when we returned to the care center the repairs were note complete. The manager took up a conversation with my daughter and said do you like DVDs? He gave her the movie Turbo said his girls loved the movie too. Then he gave some paper, pens, and pencils to my daughter to draw pictures. That's awesome service and it's about doing the right thing. The other example is that I wanted new tires for my truck, they agreed but said I really only needed two. I told them go ahead and replace the four, they questioned are you sure. That's a good care center trying to help me be cost efficient. I go back all the time, Firstone makes you feel comfortable and you are going somewhere credible. I've used locations in Missouri and Texas with great success too. Keep it up.

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