Firestone Complete Auto Care: Your Source For Tires And Repairs At 6610 Jones Creek Rd In Baton Rouge

Ready to come in to your local Firestone Complete Auto Care on 6610 Jones Creek Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

6610 Jones Creek Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #17507 Managed by Mike Mcneice

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our auto care teammates will give your car a free courtesy check. We'll inspect fluid levels, suspension, the battery, and more. Plus, we're devoted to delivering the best quality service possible, at affordable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.8 of 5) - 28 Reviews
5/ 5stars
by  
on October 1, 2018
Mike is the manager and the best reason to use this location.
5/ 5stars
by  
on June 4, 2018
They are all amazing and always go the extra mile for their customers.
5/ 5stars
by  
on April 11, 2018
They are always concerned about complaints and finding solutions for the problems
5/ 5stars
by  
on March 18, 2018
1/ 5stars
by  
on October 6, 2017
The service was horrible. I was overcharged. They broke the shocks that hold up my hood. My car makes a noise like it wants to shut off while driving. I never had these problems before. Firestone has always done remarkable service. However, this was my first time at this particular location. I will never go back there!
5/ 5stars
by  
on July 25, 2017
Very please with the work done on my vehicle. The prices on line matched the prices in the store. The staff seemed very knowledgeable about their products.
5/ 5stars
by  
on June 24, 2017
The entire Team at this Firestone location on Jones Creek is Amazing!!! I have never seen guys work together and get so much work done in 90 degree heat as their store is being remodeled. Kuddos to the Team and I hope you get your AC back soon!
5/ 5stars
by  
on May 31, 2017
Exceptional service. Fixed it right the first time. Reginald was friendly, professional and experienced - many thanks. I'll definitely be a return customer.
5/ 5stars
by  
on January 26, 2017
Excellent customer service. Very helpful and knowledgeable. This store exceeded my expectations.
5/ 5stars
by  
on September 20, 2016
5/ 5stars
by  
on May 14, 2016
The AC on my car went out. I took it to a repair shop that I use sometimes and they told me I pretty much needed to replace the entire system. I then took it to Firestone and they told me I just needed to replace the compressor for about 1/3 of the cost. They ordered the part, called me when it came in and fixed the AC within 2 days. And the 6 months same as cash is a lifesaver. Everyone was so nice and helpful. I will continue to use them for all my vehicle repairs.
5/ 5stars
by  
on December 15, 2015
Very friendly and efficient service. Reggie even put my car key back on my key ring when I mentioned not wanting to mess up my manicure.
5/ 5stars
by  
on November 25, 2015
Mike is very up-front and honest and very accommodating. Staff is great, been going to Jones Creek store since Mike moved from Burbank store.
5/ 5stars
by  
on September 8, 2015
Bearing went out in my company car. Fixed Leak in the water pump. Didn't have the tool to do the job. Dealer took twice as long to fix that.
5/ 5stars
by  
on August 22, 2015
I will continue to be a repeat customer, even if it's been months in between visits they always remember me and make me feel like a priority
5/ 5stars
by  
on June 23, 2015
Fast service for tire repair so I was in and out within 30 minutes
5/ 5stars
by  
on May 11, 2015
I bought a set of tires. Quick quote, great service, very good hours which makes it convienent. I was able to drop my truck off early in the morning ( which is great since I was working nights) went home, went to bed, woke up & went pick up my truck. Everything was ready to go.
5/ 5stars
by  
on May 1, 2015
My 2010 Cadillac DTS failed to start on a Sunday morning while enjoying a visit to Baton Rouge. I have been a customer of Firestone for 17 years and so I was confident to have my car towed to the Jones Creek Rd store. They were able to diagnose a failed fuse block for the fuel pump early on Monday. I unfortunately had to wait for parts to arrive on Tuesday, but was quickly on my way home to Houston. The store was clean and the staff professional. Thank you Jonathan Maher - Technician.
5/ 5stars
by  
on February 26, 2015
Have been a customer of Firestone since our youngest began to drive. He is now 44. We started in St Bernard Parish and now are in East Baton Rouge Parish. Anywhere we go they personal are honest , intelligent and know their trade. They never attempt to convince us that we need services or products that we do not need at that point in time. Came to out aide on many occasions. Thank you for being there
5/ 5stars
by  
on February 26, 2015
I brought in a competitor's offer, and they matched the price. They also made the Firestone credit card available to me, so I was able to replace all 4 tires, rather than the 2 I planned to replace.
3/ 5stars
by  
on February 17, 2015
This is my second experience with this Firestone auto care. The Service advisor was professional and friendly and I told them what I wanted and they guided me through the offers available. The work on my vehicle took about as long as it should and I was there to buy new tires and get a front end alignment. The affordability of the tires were great and the Firestone Destination Le2 are really nice. As far as the workmanship of the front end alignment, it is the least desirable of any front end wheel alignment I ever had. My vehicle still pulls to the right as it did when I brought it in as when I left their shop. The mechanics do not test drive your vehicle to see if they actually corrected your problem. The steering wheel is not centered. If you center it, then you will drive to the far right. Is it fixed? Really. Like so many auto care shops, the front end alignment is important and some attention to detail should be used. Most do not. I haven't had a chance to get back and have them recheck it, but then again, if they could not do it right the first time, why take it back for them to try again the second time, so they can use the same mechanic to do the same incomplete job. Wasting my time. These shops need to realize, most people that walk through their doors are clueless as far as any mechanical abilities and there are people like myself, 25 year electronics technician, Mechanic, and Engineering technical specialist that pays attention to detail. I know more about my vehicles before even taking it to them, but regardless of the amount of knowledge, we entrust them to do the right thing and to do the job correctly the first time, if all possible. I am a busy person. I do not have time waiting for something that should have been done when I had the available time for them to do so.
5/ 5stars
by  
on February 4, 2015
ive been going here years now for all of my alignments, great place!
5/ 5stars
by  
on February 3, 2015
Great service, extremely nice staff and very, very clean!
5/ 5stars
by  
on February 2, 2015
Great employees with great attitudes and professional service
5/ 5stars
by  
on February 1, 2015
John is the only tech that I let align my cars! He is awesome! Everyone at thie oneal location are very friendly and helpful
5/ 5stars
by  
on January 25, 2015
I always have the best service at Firestone!! Firestone reps bend over backwards to accommodate you. I've been in more incidents and every time Firestone has been there for me! I will not go to dealership because Firestone caters to their customers. IT doesn't hurt either that I live 2 miles away.
5/ 5stars
by  
on January 25, 2015
They always get the job done quickly with high quaility work.
5/ 5stars
by  
on January 24, 2015
I have used Firestone dealers for tires and service since 1994. Besides good mileage tires I always purchase the life-of-the-tires alignment, balancing and road hazard. I have lived in 3 different cities since then and my warranties have always been honored with no questions asked. Besides the tire care I can count on the friendly service technicians to alert me to needed replacements and repairs. I have used the location near my home now for the last 14 years and recommend them with no reservations.

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Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

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