Car Repairs And Tires At 10141 Balboa Blvd From Your Northridge Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 10141 Balboa Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

10141 Balboa Blvd
Get DirectionsHours + Information
Sun8a-6p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #6114 Managed by Lawrence Carmel

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check tires, steering, belts, and more. Additionally, we're committed to giving you the best service possible, all at great prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.8 of 5) - 52 Reviews
    5/ 5stars
    by  
    on February 23, 2019
    My overall experience at Firestone Complete Auto Care was a great experience. I was greeted by friendly staff who was very respectful and listened carefully to my request for service and explained in detail what would be the best solution then coming to an agreement with me proceeded with the service that was done in a timely manner which was satisfying. Id like to give recognition and appreciation to the manager James for his awesome work ethic in assisting me and to the rest of staff there that did a good job.
    5/ 5stars
    by  
    on February 15, 2019
    I drove in 10 minutes before the store was closing in the rain. My tire had a nail and I was leaving the next morning for Las Vegas. I was definitely stressed out. They took my car right in and fixed my tire, even with the store closing!! They were absolutely amazing. I was out in 30 minutes and ready for our road trip.
    5/ 5stars
    by  
    on January 30, 2019
    5/ 5stars
    by  
    on January 18, 2019
    5/ 5stars
    by  
    on December 10, 2018
    Top notch service
    5/ 5stars
    by  
    on November 13, 2018
    The staff is always friendly, helpful, honest, and trustworthy. Larry and Matt are Great assets to the company. They call keeping you informed on the progress of your car and if they find additional problems with your car the let you know what the issues are. I recommend the Northridge Firestone to everyone. Thank you Larry and Matt for all your help.
    5/ 5stars
    by  
    on July 26, 2018
    5/ 5stars
    by  
    on March 21, 2018
    5/ 5stars
    by  
    on February 27, 2018
    I love this specific location because the employees seem to be very dedicated to their job and customers. everyone was very honest, kind and respectful. Please do not change and train you new on board employees to do the same.
    5/ 5stars
    by  
    on December 28, 2017
    5/ 5stars
    by  
    on December 3, 2017
    Larry and his team are top notch oldschool professionals who know what good service and treating good customers right, is all about.
    5/ 5stars
    by  
    on July 15, 2017
    Great friendly customer service and a good deal on the service I needed
    5/ 5stars
    by  
    on April 22, 2017
    Got served very quickly. was provided detailed paperwork of diagnosis, also an estimate of installing a replacement part and labor in writing.
    5/ 5stars
    by  
    on March 13, 2017
    Larry is the BEST!! Excellent customer service every time I come in !
    5/ 5stars
    by  
    on January 22, 2017
    Always taking care of all its customers with great prices and great service!!
    5/ 5stars
    by  
    on November 14, 2016
    Great job on my 1966 mustang. Tough to get white wall tires anymore and they were able to mount a very difficult set that required an additional air gun to get the tires to inflate and seat on the rims, but they had the right tool to do this. Many shops do not. Also the technician working on the car noticed that one of my rims was a mismatch to the other three. And while he noticed this after he had already mounted and balanced the new tire on that mismatched rim, he took the time to inspect the spare tire in the trunk and found that the spare actually had the 4th matching rim! So he went above and beyond and removed the new time from the mismatched rim, and then mounted it on the spare time rim. This required him to remount and balance the tire on the spare rim and then remount and balance the best of the used tires on the mismatched rim, which I will now use as the spare. Great service, most shops would never have gone to this trouble, I would never have noticed on my own. Highly recommended as a shop that wants to do the best job possible, whether you notice or not.
    5/ 5stars
    by  
    on July 29, 2016
    The team at the Northridge location are very pleasant. They review services needed, why their needed and how soon they are needed. I was told, I need tires 2 weeks ago
    5/ 5stars
    by  
    on June 19, 2016
    Larry Carmel and his technician Julio provided outstanding service and I would highly recommend them both all your automotive service needs.
    5/ 5stars
    by  
    on June 12, 2016
    The manager, Larry, gives excellent, courteous, personalized service.
    5/ 5stars
    by  
    on April 20, 2016
    As always, great service and the store itself had lots of informative material. Will definitely visit again.
    5/ 5stars
    by  
    on April 19, 2016
    My car unfortunately started having problems in the area but fortunate I was close to this shop. As like most, this was unexpected and not needed, wrong time also. But it happened and I am lucky it was here. The manager had a sympathetic ear and listen to my concerns. They checked it out and found the problem. He didn't try to push more work. He knew I didn't have the most money so he worked with me. I wasn't asking for a free hand out of any kind. He simply worked with me. The manager with glasses get Two Big Thumbs up from me. And all of his staff deserves a round of applause. The mechanic even listened to me. Like I mentioned, fortunate for the great experience at this shop.
    5/ 5stars
    by  
    on December 13, 2015
    I had a tire replacement and alignment job done at the Firestone Northridge, California very recently. Their customer care is sincere and courteous; the service is excellent and very fast (both the replacemet and alignment took 2 1/2 - 3 hours. Equally important, their tires are great with very competitive prices. After I left my van there, I walked across the street to a shopping mall. In no time, they called me that my vehicle was ready for pickup. I first came there by a referral, but now I myself became a patron. I recommend this tire shop to anyone who needs a tire service.
    5/ 5stars
    by  
    on November 18, 2015
    Gone are the days of full service gas stations. But many thanks to the staff and Claudia. My tires were low, it was starting to rain, I had already gone to two stations and that was just a joke. So I pulled into Firestone and they helped me with a smile and a have a good day after they checked all my tires and put air into them on the spot! No charge! Thank you so much for taking the time.
    5/ 5stars
    by  
    on October 28, 2015
    The work that was done on my son's vehicle was professional and was completed in a reasonable time.
    5/ 5stars
    by  
    on October 18, 2015
    I visited Firestone in Northridge yesterday and I am relieved that I did. Larry is a great advisor and took complete care of my car and any questions I had. He was so smooth to explain everything to me. They have definitely earned my business!
    5/ 5stars
    by  
    on October 12, 2015
    I made a 7am appointment for brakes to try to fit it in before work. They finished in plenty of time (sooner than estimated), and all is well with the brakes.
    5/ 5stars
    by  
    on October 10, 2015
    I had a tire blowout today and needed a tire fast. The customer services was better then ever and exceeded my expectations!
    5/ 5stars
    by  
    on October 4, 2015
    Just wanted to say Larry at northridge firestone is great. But I am not happy with the tire I got. I wish I could change it. It is not what the reviews say. But service was great.
    4/ 5stars
    by  
    on September 26, 2015
    I was in and out of there pretty fast. I paid way too much for the tires I got and installation was also expensive. This was the only shop in town that had my size tires so my purchasing options were very limited. If you aren't concerned about your budget and want a good experience, this is the place for you.
    5/ 5stars
    by  
    on September 21, 2015
    I was helped in a timely manner and with great respect!
    5/ 5stars
    by  
    on September 14, 2015
    Firestone is the BEST place to get tires and wheel alignment. We trust and rely on Technician Giovanni's expertise for all the upkeep of our vehicles. We appreciate Manager Larry's professionalism. Firestone is an honest and trustworthy business, with competitive prices. With confidence, our entire family bring theirs vehicles to Firestone on Balboa Boulevard in Northridge. Thank you!
    5/ 5stars
    by  
    on September 10, 2015
    If you want friendly, and competent service go see Larry and Raquel at the Northridge store. I'm a Lyft driver, and when I drive away from Firestone I feel assured my car is safe and sound! Thanks so much !
    5/ 5stars
    by  
    on September 3, 2015
    Larry (store manager) and his crew were very helpful. I went there for an oil change, and they helped me evaluate the condition of the car, and only fixed the items that needed to be fixed.
    5/ 5stars
    by  
    on August 25, 2015
    I took my car in yesterday and they fixed my car the same day. Larry was friendly, helpful, and explained everything thoroughly. He showed me the diagnostic and made sure I authorized the repairs before moving forward. I had a reading on the engine codes the day before. When I took my car to Firestone, the same codes were read to me and they did not try to sell me anything I did not need. I appreciate this very much. Giovanni was friendly and helpful over the phone and in person. The technician (sorry, I did not catch his name) was friendly and knowledgeable. I will make sure to visit this Firestone for any future issues my car is having and will recommend this Firestone to others. Thank you Larry, Giovanni, and Mr. Technician. My car runs great now!
    5/ 5stars
    by  
    on August 25, 2015
    I took my car in yesterday and the issue was fixed the same day. A diagnostic was provided to and they made sure I authorized the work before doing any of the work. I had a reading of the engine codes the day before, so when the same codes were ready to me by this Firestone, I knew I could trust them. The car runs great. Larry, Giovanni, and the technician (I'm sorry, I did not catch his name), were all very friendly and helpful. I will be returning to this facility in the future and will recommend this facility to those I know.
    5/ 5stars
    by  
    on August 16, 2015
    Larry and the team at Firestone Balboa have exceeded my expectations and standards for good customer service and car service overall. I am a loyal customer and send all my friends and family to Firestone Balboa. I know I will be well taken care of and as a person who doesn't know much about cars, I am educated and guided. Things are explained to me in a language I understand and my friends and family who are knowledgeable were amazed at the service I receive that they are now loyal customers of Firestone Balboa. I walk out worry free knowing I got the best deals possible. Larry price matches and makes the calls takes the time to take care of customers. Thank you for the peace of mind you give me Firestone Balboa.
    4/ 5stars
    by  
    on July 2, 2015
    It's always a good idea to drop your car off and pick it up when the work is completed.
    5/ 5stars
    by  
    on June 17, 2015
    I went in to Firestone because they always have treated me and my car right for many years. I had a tire blow out on the freeway and discovered that I needed all 4 tires replaced for safety reasons. Lawrence was kind enough to offer me enough choices to make an educated decision. I am now getting great gas mileage and the car rides so very smoothly and quietly. Needless to say I am one satisfied customer and will be back.
    4/ 5stars
    by  
    on June 14, 2015
    Good value and great service and competitive prices Thanks
    5/ 5stars
    by  
    on June 10, 2015
    I had a service done a few days ago and service was quick & great!
    5/ 5stars
    by  
    on June 5, 2015
    I was there early the morning and they called in for a special tire needed for my vehicle which they didn't have in stock and it only took 30min to receive it and put on.
    5/ 5stars
    by  
    on June 1, 2015
    I used them a week ago and am so happy i did. Best service on the Planet.
    5/ 5stars
    by  
    on May 29, 2015
    I have not had the best of luck with Firestone, but since I started coming to Balboa Store and working with Larry it's been great! He communicates well with what he recommends and the reality. He always goes above and beyond to make sure my car gets taken care of. Trusted shop.
    5/ 5stars
    by  
    on April 25, 2015
    I was here today, and the Store Manager, Lawrence Carmel, went above and beyond his duty by answering all of my questions, and explaining what needs to be done and why. He also allowed me to work with my budget. The storefront itself is incredibly comfortable with magazines to read, vehicle literature, Direct TV (with an accessible remote), complimentary coffee, free wifi, comfy chairs, and a very clean and accessible bathroom. I also had the pleasure to speak to one of the mechanics on break, Matt, and he was very friendly and informative. Will definitely visit for all my future needs and will recommend to friends and family. It was actually fun to be there ;)
    4/ 5stars
    by  
    on April 20, 2015
    I went and purchased 4 new tires at good price I am happy with the work they did.
    5/ 5stars
    by  
    on February 13, 2015
    I am writing this letter as a humble note of appreciation for the quality service provided by your staff. I was worried about my car and I called Firestone in Northridge without an appointment and the Store manager was so friendly and told me to take it right away. within two hours I knew what was the problem with my car. I appreciate the way you have trained your staff and the way they are following their duty perfectly. Keep up the good work. Once again thank you for the good service and I wish the company a lot of success. Sincerely, Patricia Jaqueline Tabora
    1/ 5stars
    by  
    on February 3, 2015
    I've gotten lots of work fine there and the manager Mike makes me feel like he doesn't care. I always get treated like he knows I can't go anywhere else cuz my tires flat out my vehicles broke down so I should just take the beating like a man and deal with it. Anytime I can go elsewhere I do.
    5/ 5stars
    by  
    on February 2, 2015
    Juvi is a gem, Larry is also very nice. Very prompt and cordial service.
    5/ 5stars
    by  
    on January 28, 2015
    I really appreciated the service I received especially right when I walked through the door. I was greeted by Giovanni and he gave me his full attention with honest feedback. His expertise and professionalism exemplified the true meaning of customer service. If you based promotions on customer service he deserves the highest promotion. Great work!
    4/ 5stars
    by  
    on January 26, 2015
    I used them about three weeks ago....was not to pleased, used them today and everything went exceptionally well.
    5/ 5stars
    by  
    on January 24, 2015
    This is for the store on Balboa , just south of Devonshire - This store is my go to place for all of my care maintenance. Prices are reasonable, work is done in a timely manner, and they keep track of all my maintenance schedules. If they don't have a part, they call when it's in -usually within 24 hours. Larry is great - oversees everything.
    5/ 5stars
    by  
    on January 23, 2015
    I use this branch whenever possible because of the great service.

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