Car Tires And Services At 6440 Laurel Canyon Blvd: Firestone Complete Auto Care In North Hollywood

Ready to come in to your local Firestone Complete Auto Care on 6440 Laurel Canyon Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

6440 Laurel Canyon Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #5126 Managed by Carlos Torres

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our auto care teammates can perform a free courtesy check. We'll examine lights, wipers, belts, and more. Additionally, we're devoted to providing the best auto repair possible all at reasonable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.8 of 5) - 19 Reviews
5/ 5stars
by  
on June 15, 2018
I was having issues with my car and brought it into Firestone on Laurel Canyon . The staff there were really nice to me despite me not knowing a lot about cars . They help me with the first problem and the second problem and went out of their way to make sure that they ge they help me with the first problem and the second problem and went out of their way to make sure that I was informed and comfortable the whole time . They really help me out when I was in a jam and thanks of their help my car is better . I want to thank Bryan and Carlos(: especially for really being super nice. And giving great customer service. Everyone should really go to this team if they’re having any car problems in the North Hollywood area. Thanks So much Bryan and Carlos! Arigatou :-)
5/ 5stars
by  
on May 6, 2018
I absolutely love this shop and this team! They have made it very hard to trust anyone (that's not someone in their shop) with my 02 Blazer. I frequent this Firestone at least once a month, whether it be a simple oil change or a failed window regulator or whatever other problems a 16-year-old Chevy will endure at 150,000 miles. I've been to so many different mechanics both corporate and non and I have never received the overwhelming amount of love from a team like I do here. May I add there are two Firestone Complete Auto Cares that are closer to my home - but I decide to come here every time! As soon as I call whether it is Carlos or Bryan answering the phone (after one or two rings max) - they know me by my voice, name and always assure they can make time for me. If I could complete 100 surveys for their outstanding customer service I would in a heartbeat! They make you feel safe and you know you are being well taken care of. They go above and beyond for their customers 100% of the time. I can say that confidently after what I witnessed today in the lobby while I waited for my truck to be complete. As I sat in the lobby waiting on my truck you can hear and see how they take care of other customers who walk in. One lady needed someone who could speak Spanish and Bryan found a quick solution, Carlos explaining the repairs and safety hazards promptly to a customer who had a lot of questions, Greg wishing a customer happy birthday while calling them to update them about their vehicle. Any time a customer walks in to a mechanic - its typically frantic or upset because, let's be honest, you only go to the doctor when something is wrong. They find a way to calm the customer down and assure them there is a solution to their problem. They're successful at this because they are genuine about finding answers and making sure the customer leaves satisfied. I want to highlight Greg as he has helped me the last two times I have visited this store. He is right on up there with Carlos and Bryan with the outstanding customer service. Greg, as well as Carlos and Bryan is extremely prompt, welcoming and knowledgable. He remembered me from my last visit and made sure I was taken care of yet again today. One thing I want to highlight about this team is how knowledgable their front of the house staff is. Bryan has taken me to the garage to show me, with the mechanic, my old failed part vs. the new replaced part several times. If he is not sure of something he asks the mechanic right then and there so HE can understand (as well as myself) so he can articulate to the best of his ability to the customer the next time he sees an issue like the one at hand. It says a lot when the front of the house and the back of the house have that type of relationship. I also want to highlight Kirk. You can't assure a customer more than having someone who has dealership experience for as long as he does. He is so fast and incredible when working on my Blazer every single time. I would never want my truck in any one else's hands. He explains everything to me in such detail in a way where I can understand. He makes sure to show me why my old part(s) need to be replaced for safety reasons or why it doesn't need to be replaced right away and when and if I should have it fixed if not right away. He has worked on my truck so many times even he knows me by name at this point. I always get a hello from him as I'm walking in to the store and he knows I'm waiting in line for his expertise. He goes above and beyond and checks everything for me each time I come in. My time truly feels appreciated and respected every time I come here. I feel the genuine desire to help customers to the best of their ability from these for outstanding employees. CARLOS, BRYAN, GREG & KIRK thank you - thank you for everything that you do for me and my late father's truck. You make vehicle repairs so much easier than they so often tend to be.
5/ 5stars
by  
on February 10, 2018
I called at 5:53 because I had a flat tire. "They close at 6:00. They kindly treated me and gave me the help I needed, compared to the bad experience of a previous fire in the forest city panorama that I arrived at. 5:15 and they told me that they were going to close and that I had to return another day or date the tire and return the next day for it. Then I did that and the next day I returned, they had the tire still unrepaired and they did not want to help me because it was almost time to close again. Fortunately in the north hollywood band they are responsible and professional. Thanks!!!
5/ 5stars
by  
on December 13, 2017
A true professional, capable and courteous staff that will go the extra effort to provide the best solution at the best price. A very Professional and Humanistic team of technicians.
5/ 5stars
on March 5, 2017
1/ 5stars
by  
on January 22, 2017
Manager is just a liar.
5/ 5stars
by  
on January 22, 2017
The worker Joe10 provided great customer service , and answered the questions about options on oil changes for my car.
5/ 5stars
by  
on April 26, 2016
GREAT AND HONEST SERVICE
5/ 5stars
by  
on April 21, 2016
Service Advisor Dennis and technician Emmanuel were extremely helpful, friendly and very professional. I definitely recommend this location to everyone. They have earned a lifetime customer. ☺
5/ 5stars
by  
on November 5, 2015
Chris B. was awesome! He helped us with getting all new tires on our Ford Escape and we couldn't be happier with the whole experience. Having to get all new tires is stressful but he made it easy and stress free. He's friendly, professional and really knows what he's talking about. Satisfied customer!
5/ 5stars
by  
on October 31, 2015
Happy with being a customer of this shop! Friendly, helpfu and professional staff.
5/ 5stars
by  
on October 13, 2015
They were able to fit me in to change my oil on a Sunday without an appointment. I am happy I chose them for the service.
5/ 5stars
by  
on August 11, 2015
These guys were very helpful, and nice, did an amazing job of changing my tires! Would recommend this store to everybody!
5/ 5stars
by  
on June 15, 2015
I called to make an appointment for a vehicle inspection. The service adviser was courteous and friendly.
5/ 5stars
by  
on June 11, 2015
From the initial call to driving off, I found nothing but professionalism and great value
5/ 5stars
by  
on May 6, 2015
Great, speedy service They went above and beyond to get my car to me, which is greatly appreciated Little details like that make u want to stay a customer Everyone was professional, and informative I will be bringing my cars here on a regular basis
5/ 5stars
by  
on February 25, 2015
front desk customer service&repairing crew are professional...honest...freindly
5/ 5stars
by  
on February 6, 2015
over the past year i had work done several times at Firestone....every fix took the first time....NEVER had to bring it back.the guys there are friendly and the mechanics are extremely knowledgeable.
5/ 5stars
by  
on January 23, 2015
I take my cars for service, and have great service, guys help a lot about to explain what is important to take care and give me good advice.

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