Firestone Complete Auto Care: Your Source For Tires And Repairs At 6530 Van Nuys Blvd In Van Nuys

Welcome to Firestone Complete Auto Care at 6530 Van Nuys Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

6530 Van Nuys Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon8a-6p
Tue8a-6p
Wed8a-6p
Thu8a-6p
Fri8a-6p
Sat7a-6p
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Store #11711 Managed by Cesar Cermeno

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians will take a look for free with our courtesy check. We'll check lights, steering, belts, and more. Additionally, we're devoted to giving you the best service possible, all at great prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 41 Reviews
5/ 5stars
by  
on February 6, 2019
Advisor, did an excellent job explained me my car needs, car came out right time as according our conversation well congrats and Thank you Cesar.
5/ 5stars
by  
on January 26, 2019
An honest full-service mechanic! Cesar is the guy. I trust him and have been returning for years.
5/ 5stars
by  
on August 26, 2018
I had an appointment to have my breaks changed due squeaking & based on previous recommendation from Firestone during another service job. However, even though my breaks squeaked upon a second inspection they were still safe for driving. So, I was able to get the tires Firestone had advised I needed on previous service jobs and would be the next repair I did following the break job. Firestone could have done & charged me for a breaks even though my greater safety need at the time was getting new tires. My tires where nearly 15 years old with good tread but cracking & a greater risk to my safety & others on the road with me than my breaks at this time. Thankfully, I was able to get 4 new tires competively priced but for less when you add in the tire special Firestone was offering. All the stars in my opinion were in alignment on this day. Thank you Firestone!!!
5/ 5stars
by  
on July 27, 2018
reliable, courteous, honest, no nonsense, to the point
5/ 5stars
on July 10, 2018
1/ 5stars
by  
on July 9, 2018
Let me start by stating I’m long time customer with Firestone credit card,3 vehicles always serviced at Firestone in Northridge on Plummer st.I’ve seen their service go from good in the past to horrible in last few years and no one in the Firestone co. cares!!! I will only go there to take advantage of my lifetime alignment of all 3 of my vehicles,not even for an oil change since that was the last straw when not only they put the wrong oil but also caused an oil leak from probably stripping the plug then wanting me to pay $400 for the whole pan,gasket etc..one other time on a routine tire rotation they broke a lug or something but wouldn’t admit to any problem,I waited 6 hrs.at the shop!!.I really wish things worked out just for convinience for me,but now I will cancel my credit card and not return to Firestone as they let me down too many times and God knows how many times they’ve rip me off with their so called preventive maintenance crap...
5/ 5stars
by  
on April 14, 2018
Great option for me. I have recommended and hope others will try. Very user friendly!
5/ 5stars
by  
on March 26, 2018
First time here , had a great experience so far! Employees are very nice.
1/ 5stars
by  
on February 27, 2018
Really bad waited for so long for my car to be done and fixed and my car got worst.. The sale lady who never called me and updated me until I called.. she didn’t even give me a receipt.until I called back the next morning. Can’t believe that
1/ 5stars
by  
on February 22, 2018
The mechanic s gave me misleading information about servicing my car, and on one occasion, misdiagnosed my car when my engine light came. I took my car to a Toyota dealer who said all I needed was the gas cap. I own a 2004 Toyota Camry. They failed to fix my car on 3 separate occasions. Extreme bad service!!!!
5/ 5stars
by  
on February 12, 2018
I had the opportunity to visit them this Saturday 2/9/18 to make a repair of my car, they did a very good job, I thank you for your attention, to Ms. Andrea who helped me a lot in explaining my car and Mr. Tecnico Manny was the one who made the repair of my car, thanks to all of you, I left very happy, I hope and I wish you to stay that way, with an excellent treatment, very kind. God bless you all. I recommend that you go to this Firestone Service very good job.
5/ 5stars
on February 1, 2018
This is my go to place because they are honest, kind and know what they are doing.
5/ 5stars
by  
on November 11, 2017
I’ve had nothing but good experiences. In my latest visit, the sales associate was honest that the service might be a long wait so I was prepared, but then a technician who was scheduled to leave generously stayed to keep helping which resulted in little wait for me. I’m grateful for their teamwork! Plus the associates have always been helpful, nice and honest with me. I really feel like I’ve found a Firestone I can trust! My tip: always make an appointment. They will always honor and prioritize those with one.
5/ 5stars
by  
on August 30, 2017
I can always count on first rate service for virtually all my mechanical and regular maintenance service for my two Toyota vehicles
4/ 5stars
by  
on July 15, 2017
4/ 5stars
by  
on June 12, 2017
3/ 5stars
by  
on December 19, 2016
5/ 5stars
by  
on October 29, 2016
Arturo Lopez went above and beyond to help me after I received a flat tire on my car on Friday late afternoon and he stayed late with his technician to work on my car. I really appreciate it guys, thank you guys
4/ 5stars
by  
on July 1, 2016
5/ 5stars
by  
on June 9, 2016
Isaac and team offer great service. His technicians never let you leave unsatisfied. They identify the problems then find the solutions. Their quality of work on our cars; is guaranteed, safe, and is much better and faster then any of the competitors or dealers work. Our family feels safe leaving their shop and has been returning for years! Thank you Firestone van nuys, especially, Isaac and Henry for the last 10 years of excellent service!
5/ 5stars
by  
on June 4, 2016
Came in and didn't wait long for my service, got exactly what I asked for plus very valuable free advice about my engine that didn't require me to purchase services. Didn't feel obligated to get any more than what I came for. They knew I was concerned about time, and aimed to get me in and out as soon as possible. Very very satisfied!
5/ 5stars
by  
on May 16, 2016
Everyone there was great. They gave me several options to replace my tires. Very timely service and great customer responsiveness.
5/ 5stars
by  
on May 2, 2016
Went in for an oil change. Firestone was friendly and the service was quick and exceptional.
5/ 5stars
by  
on March 24, 2016
This is to address the survey experience - not the service experience. I feel your survey should also provide a question to rate the survey itself and offer ideas to improve it. For example, if the option in the mind of the customer is "not applicable", then provide for this choice rather than force a fudged answer just to get through the survey - since you require that a choice be made among those given.
5/ 5stars
by  
on November 10, 2015
These guys were great. Very polite and professional. They replaced my tire at a reasonable price. Super fast work done well.
5/ 5stars
by  
on November 10, 2015
I bought tires a week ago, and I'm happy with the performance. The crew is very friendly and professional.
5/ 5stars
by  
on October 18, 2015
Went in for car maintenance and very satisfied with the customer service
5/ 5stars
by  
on October 9, 2015
I got a bolt in my tire and they had me in and patched up within an hour!
4/ 5stars
by  
on September 7, 2015
I am happy whit new tires and will recommend this Service
5/ 5stars
by  
on June 15, 2015
Excellent Service...Cesar was very nice and professional...answered all my questions and concerns...I will be returning for any future work!!!
5/ 5stars
by  
on May 5, 2015
Ive been with Firestone since the late 80's. I wont go anywhere else!
4/ 5stars
by  
on May 1, 2015
Firestone has always given me personal service. I appreciate all of there work.
5/ 5stars
by  
on April 3, 2015
Done right on time always clean friendly nof problems Sophie ,Cesar Professional best firestone in Valley
5/ 5stars
by  
on February 26, 2015
Staff took care I me in timely manner , knowledgeable young lady at front desk no pressure just told me what was happening with van.
5/ 5stars
by  
on February 26, 2015
I usually use smaller local shops because the service can be better and the prices more reasonable. I decided to try the Firestone in Van Nuys for an oil change and tire rotation (yes, I can do this on my own, but it's no longer something I care to do). They did a great job and so I decided to bring another car in for new brakes and tires. Again, amazing service. They communicate with you, remember your name, and were very honest about what was what.
5/ 5stars
by  
on February 26, 2015
I used them a couple weeks ago and use them ever since. Great staff very friendly. Service is great.
5/ 5stars
by  
on February 25, 2015
I felt that they had my best interest in mind and weren't after my money. They were friendly, helpful and honest.
4/ 5stars
by  
on February 18, 2015
I used about 2 months ago for an oil change and a tire rotation also the balanced tires
5/ 5stars
by  
on February 1, 2015
I've done thousands of dollars of work with them. I keep coming back because I feel I'm appreciated as a customer, no, a customer and a friend. Very old school values.
5/ 5stars
by  
on January 23, 2015
Manager Isaac was amazing help! All staff was friendly
5/ 5stars
by  
on January 23, 2015
Friendly staff and very please with their work .. Location is convenient and i have received quick services .

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