Firestone Complete Auto Care: Your Source For Tires And Repairs At 17912 Ventura Blvd In Encino

Welcome to Firestone Complete Auto Care at 17912 Ventura Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

17912 Ventura Blvd
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #15636 Managed by Daniel Sanchez

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll inspect fluid levels, suspension, hoses, and more. Additionally, we're committed to offering the most consistent service on the market, at unbeatable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 31 Reviews
5/ 5stars
by  
on March 28, 2018
I had great customer service. The technician Juan was knowledgeable and took the time to explain everything to me. He made me feel very welcome and assured me they would take care of my trucks needs. I will definitely be coming back! Juan is the reason I was Highly satisfied, he definitely exceeded my expectations!!! Thank you again
5/ 5stars
by  
on March 8, 2018
The service was great.
5/ 5stars
by  
on December 24, 2017
5/ 5stars
by  
on November 2, 2017
I had made an appointment to have a flat fixed. Will the service manager explained why I needed to get 4 new tires. I was on a time restriction and they did the work fast and even check my oil and topped it off. Very friendly and respectful people working there
1/ 5stars
by  
on October 17, 2017
This is about West Covina Firestone. I called for appointment on Friday 10/12/17 At about 10:30 am. And told Manager Franco, that I was having my F150 towed To their shop at about 4pm after I got out from work, I give him all info needed as requested. The one thing I asked is that to put the F150 on the rack to see and check the breaking system. And if work can’t be done I will leave the P/U until morning, but I need to know how much is costing me So that I can come up with the money needed for this Job, That did not happen, The P/U stood over night. At about 11:30 or so, I got a call from Franco, and he stated to tell me the cost of repairs $700.00 something, at that time someone else came the phone and quoted me over $900.00 + total $1200 for a brake job ??? At that time I called Baldwin Park Firestone, they first quote was $700.00 without look at the P/U, I then told them that AAA is going to be there with my P/U this was Sat. my pick up stood there until Sunday morning, when I got a call and my quite was for the breaks only under $500.00 Baldwin PK. Firestone worker with me and I got to do some other repairs as needed. Thank you Baldwin Pk. Fire Stone. P.S. West Covian Fire stone was ripping me off, and they lift my P/U unlocked away from the shop with windows open. Not cool….. Baldwin Pk. Firestone did all that was asked by me, only one thing that I needed was to get my P/U back on the road working safely, they did that and keep the cost down of repairs and labor down, so I was able to get other things done as well. Good, Good, job to Baldwin Pk. F/S. I’m coming back with more work that needs doing, not just for the P/U but all of my Family’s cars. Something I have done sins 2004. KUDOS to BP. F/S.
5/ 5stars
by  
on June 21, 2017
Levon at Firestone is very professional and customer-friendly. Makes you feel at home and having comfort that your car is left with professionally trained mechanics. Thank you.
5/ 5stars
by  
on September 23, 2016
Levon is so amazing he takes such good care of me
5/ 5stars
by  
on May 16, 2016
5/ 5stars
by  
on April 21, 2016
I highly recommend the Encino store mainly because of Levon plus they also do a great job. I have been going there for quite a while and haven't had any problems.
5/ 5stars
by  
on December 9, 2015
I used them a week ago and was impressed with the quality work and customer service person. They listen carefully on what needs to be done with my vehicle and it was done correctly withing promised time frame. Great work!
5/ 5stars
by  
on November 14, 2015
Always using this place.Technicians very helpful. Promt service
5/ 5stars
by  
on November 4, 2015
My very first time at Firestone. The fast, friendly and knowledgeable service I received was greatly appreciated. The service was EXCELLENT!!!!!
3/ 5stars
by  
on September 8, 2015
I had a screw on the outer edge of the tread and was told it could not be repaired. I am still wondering if it could not be repaired and if I had to purchase a new tire for $185
1/ 5stars
by  
on August 8, 2015
THEY EITHER DAMAGE YOUR PARTS AND TELL YOU TO REPLACE THEM OR JUST TELL YOU IT IS BROKEN WHEN IT'S NOT SO YOU REPLACE THE PARTS.
4/ 5stars
by  
on June 29, 2015
I would give you guys a 5 ⭐️S cause I believed that when I buy 4 tires I'm getting the alignment as well. But I do want to add...... I don't remember the name of the girl/lady that works in the encino branch....she is amazing...she is on TOP of any issues and she so nice and elegant so I am asking from "Firestone" to acknowledge her. Thank you
4/ 5stars
by  
on May 31, 2015
Fixed everything I requested in excellent condition!
5/ 5stars
by  
on May 19, 2015
Got an oil change and it was 45 minutes as promised. Thank you!
5/ 5stars
by  
on May 18, 2015
Sometimes may not be the best price but hands down it is the best service around
5/ 5stars
by  
on May 5, 2015
I went in to get new tires during my lunch break. They had the tires in-stock and I asked if they could get it done in an hour. They had other vehicles they were servicing but understood my situation. The were very professional and took care of my vehicle immediately. I was out in less than an hour! Thank you Firestone!
1/ 5stars
by  
on May 5, 2015
I failed smog and the smog company told me that my catalitic converter needed to be replaced. I showed the diagnostic to firestore and they told me that they needed to run their own diagnostics. Charged me $100 for diagnostic and told me same thing that smog company already had told me.
5/ 5stars
by  
on April 21, 2015
A number of yeas ago one of my employees suggested I take my car to Firestone. I am so glad I did. I have been going to the same Firestone ever since. I have never been disappointed. A couple of weeks ago my SUV started stalling. I had it towed to "my" Firestone. In less than two hours the mechanic diagnosed the problem as a faulty fuel pump. The worked was done in a speedy fashion and the problem solved. May I also add that all of the employees are very polite and are very knowledgeable. They will answer any questions you might have regarding your vehicle and it's care. Thank you again.
5/ 5stars
by  
on March 13, 2015
I went there today for a minor repair. The staff is helpful and courteous and the work was done in a timely manner. I can rely on them for always taking care of my cars needs.
5/ 5stars
by  
on February 28, 2015
About a month earlier My 93 toyota truck needed a new steering arm and bushings as well as new brakes and rotors. Although it took a few days for the parts and service, my truck now drives like new. Very pleased with Levon, Emelia and all the technicians. Sincerely, Carlos hernandez
4/ 5stars
by  
on February 27, 2015
Firestone is very convenient for me and i like the sales staff. They are friendly and knowledgeable. The service is good and they always call when they say they will. My only complaint is the constant up-sale. Do you want the basic this or the more expensive - it is with EVERYTHING. I didn't know there was a difference in oil. I would like this area of sales to stop. It would also be great if you provided a ride home.
5/ 5stars
by  
on February 26, 2015
This is my go to place for all my car needs, they know me and I trust that I won't be getting some bogus mechanical inefficiencies.
5/ 5stars
by  
on February 4, 2015
Firestone in Encino, CA has been servicing my Yukon XL for 7-8 years now. They have provided great service and I am trouble free with 113,000 miles!
5/ 5stars
by  
on February 2, 2015
I GOT AN OIL CHANGE! THEY WERE GREAT, GAVE ME ADVICE ON OTHER THINGS NEEDED TO BE DONE.
5/ 5stars
by  
on January 31, 2015
Use them to do oil change on my TL since too low for me to get under car & do myself. They always offer great price for a synthetic oil and new filter. Sean is great and always very welcoming to give good advice!
5/ 5stars
by  
on January 23, 2015
LAST TIME THEY DID SERVICE TO MY OTHER CAR I WAS SO HAPPY.
5/ 5stars
by  
on January 22, 2015
I come here all the time for all the services. I have unlimited brakes, alignment, and tire rotation. Great deal!!!
5/ 5stars
by  
on January 22, 2015
I ama very happy with the service I have been getting from Firestone. I feel that they are honest and trustworthy and would recommend them to my friends.

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