Firestone Complete Auto Care: Your Source For Tires And Repairs At 11905 Ventura Blvd In Studio City

Welcome to Firestone Complete Auto Care at 11905 Ventura Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

11905 Ventura Blvd
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Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #11088 Managed by Greg Ataryan

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates can perform a free courtesy check. We'll check tires, wipers, hoses, and more. Additionally, we're dedicated to offering the most consistent service on the market, at affordable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 45 Reviews
1/ 5stars
by  
on October 19, 2018
Bad service in the location 2005 n. Tustin ave in Santa Ana
Responded on November 24, 2018
Hi, Edward. We are sorry to learn about your dissatisfaction with our Studio City, CA store. We want to discuss your concerns further so we may assist with getting them addressed appropriately. Will you please email us at socialcare@bfrc.com with your contact information, a link to this review, and further details about what happened? We value your business with Firestone and we look forward to your response. ^Katrina
Firestone Complete Auto Care - Studio City Management
4/ 5stars
by  
on September 4, 2018
5/ 5stars
by  
on August 13, 2018
Great service! On a SUNDAY afternoon, late in the day I needed a battery & installation because my VW battery died. I had no idea that Firestone did these kind of repairs and sold batteries! My AAA guy told me they did .I called to make sure they had it in stock and they did. Whew!! Before realizing my battery was dead, I was on my way to my friends house to take ice to her animals because it was one of the hottest days of the year! Firestone installed the battery and had me out of there in NO TIME to get the ice to the animals! It hadn’t even melted! I highly recommend Firestone!
5/ 5stars
by  
on October 2, 2017
Courtney and Wesley were the best. They made me fell comfortable and relaxed about the service that was provided. This is my new car care center.
1/ 5stars
by  
on August 3, 2017
Firestone Studio City failed on my first purchase of an used car as their pre-puchase Complete Vehicle Inspection did not detect check engine light on problem related to Fuel System and Catalytic Efficiency before purchase. Instead, they were detected the very next day when I took the car to them for an oil change as suggested in the pre-purchase inspection report, even though I reported to them of my suspicion about check engine light blinking and turning off during the inspection.
5/ 5stars
by  
on July 18, 2017
I choose to take my SUV to this Firestone because they are friendly, accomadating and knowledgeable. Greg is an asset to your organization. He takes care of business and makes u feel confident that the servicing and or repair will completed.
5/ 5stars
by  
on July 12, 2017
I got extremely good service for my car on a day when the store was very busy and they were understaffed. They took care of my car quickly and they accurately told me how long it would take to get the work done. I appreciated the courteous and prompt service on a busy and stressful day.
5/ 5stars
by  
on July 5, 2017
There was a hole in my tire and I knew it would be flat very soon. They saw me right a way because I had to be at a meeting. They got me in and out in and out in 15 minutes with my new tire.
4/ 5stars
by  
on July 2, 2017
Felt good about this place.
5/ 5stars
by  
on June 4, 2017
5/ 5stars
by  
on June 3, 2017
This Firestone garage has consistently provided fair and complete service. I trust this place and I'm happy to have found it.
5/ 5stars
by  
on April 28, 2017
Friendly, patient, and knowledgeable staff! Great customer service
5/ 5stars
by  
on October 25, 2016
The staff was friendly and timely.
5/ 5stars
by  
on October 19, 2016
I had a flat on the way to work. I changed to the spare, and went to the Firestone location within walking distance of my office. Though the location is crowded and busy, they had me checked in and ready to walk to work in six minutes. I was able to pick up the car the same day, again with very little wait time. No down time, no rental car. They aligned it, and now it coasts farther and slows less in neutral.
5/ 5stars
by  
on March 20, 2016
Since I started taking my cars for servicing at Firestone, I've never gone anywhere else! My local store in Studio City, CA and the one I sometimes go to in Carlsbad, CA are in particular both thorough and offer terrific service. Courteous, visibly aware that my time is as valuable as theirs, willing to work with customers to satisfaction and clearly working as a team, I highly recommend Firestone stores regularly.
5/ 5stars
by  
on December 18, 2015
Have used them for all sorts of tire issues, but brought BMW in there about a week ago.They are a trusted group, with fair prices.
5/ 5stars
by  
on December 5, 2015
Bought 4 tires and the customer service and quality were excellent. Prices beat any in town. Didn't try to push any further work. Fast and efficient. Thanks Cassie great sales girl she knows her stuff!
5/ 5stars
by  
on November 27, 2015
This Firestone store is always very helpful. They do a great job and in a time efficient manner. They make it easy . I will continue to use them,as they never disappoint. I highly recommend them!
5/ 5stars
by  
on November 22, 2015
A few minutes wait,5 min small talk,a warm smile...Pick up, Dido... Easy, Clean, A chore that can be painless unless you make it otherwise.
5/ 5stars
by  
on November 22, 2015
Expect nothing but the best from them when you take your vehicle in for service.
5/ 5stars
by  
on November 12, 2015
I had a horrible experience with the Hyundai in Glendale and the girl at this Firestone (can't remember her name, blondish hair, glasses) did such a great job at listening to me with empathy and having my tire fixed. It was a night and day experience. More people should take pride in their work, whatever it is that they do and give 100% like this young lady.
5/ 5stars
by  
on October 22, 2015
Friendly, fast and efficient. My battery died and I needed quick service in order to get to work. In an out, no problem.
5/ 5stars
by  
on October 10, 2015
I am always come there to change my oil . The best service
1/ 5stars
by  
on October 6, 2015
Went to pickup my tire at 8am and NO employees there. Place opened up at 7am. Two customers sitting in the waiting area but nobody behind the desk. Only the service guys in the garage were there which is obviously who opened up. waited and waited. Finally took my tire and left. Didn't have time to wait for firestones employees to get out of bed. called in later and paid over the phone. No apology no nothing Place is awful
5/ 5stars
by  
on September 28, 2015
I have been going to Studio City Firestone for years and they are always attentive and provide great servicing for my car and are super nice!
5/ 5stars
by  
on September 20, 2015
I busted a tire in LA, took it to Firestone in Studio City. The customer service was excellent and they had my new tire on in less than an hour. I highly recommend this location to everyone!
5/ 5stars
by  
on September 14, 2015
Came in for the oil change special for my commuter car. I went across the street to buy groceries at Trader Joe's and it was done by the time I finished my purchases. No hassles.
5/ 5stars
by  
on May 28, 2015
I'd never been to Firestone for an oil change. I was in the Studio City neighborhood for an appointment and brought my car in and had all my interactions with the amazing Cassie. She was smart, honest, thorough and really cared about my car. She took time to show me exactly what else I should do and how urgent or not the services were. I didn't feel pressured - which actually makes me more likely to go to YOU when I get them done. She also made a point to let me know about a tire sale (I need 2 back tires) you were having the upcoming weekend and gave me the price breakdown. I live on the opposite end of the earth (LA-wise...) - but I will make a point to only go to this location in the future for the services you offer besides just oil changes. And it's really because of Cassie's professionalism, wonderful attitude and her attention to detail. And the oil change itself was done well - from what I can tell as a layman. ;)
3/ 5stars
by  
on May 21, 2015
I used them on an ermengency basis not as an intrigued customer...got a flat, not close to home. They were great, only complaint is that they did not bother checking the condition of all my tires and i had to return because my back tires were worn out...thus firestone charging me a service fee twice when it all could of been taken care of with one transaction
5/ 5stars
by  
on April 29, 2015
Before I headed to work, I noticed that my tire was flat. The Firestone is just down the road, so I filled up the tire a bit to get it over there. I got there before they opened, but they were quick to help me once I got there, very polite, very communicative, fairly priced, and easy to work with!
5/ 5stars
by  
on April 20, 2015
I realized on a Friday night that I had a very low tire... so i called Firestone on Saturday morning and they were able to take me right away with no appointment, even though they were clearly very busy! they were super friendly (especially Cassie, who was a total doll!) & accommodating, had me in and out in less than an hour with a brand new tire at a very reasonable price. they didn't try to upsell me on anything else which I really appreciated! it was one of the best experiences I've had getting my car serviced and I will definitely be back the next time my car needs some attention! THANKS! :)
5/ 5stars
by  
on February 27, 2015
tire leak was quickly spotted and repaired at a very reasonable price.
5/ 5stars
by  
on February 26, 2015
I have been going to Firestone Studio City for over 5 years and I wouldn't go anywhere else. I am always treated like family and receive the highest quality services from this location.
5/ 5stars
by  
on February 26, 2015
We take all our cars to Firestone on Ventura Blvd. Ed is the best! We really trust him and only go to Firestone because of it.
5/ 5stars
by  
on February 26, 2015
This Firestone has been my place of choice for maintenance and repair for years. They're honest and friendly and treat me and my cars as though we matter. Plus, they do great work.
1/ 5stars
by  
on February 3, 2015
Less than 1 star For their service. Using cheap oil and low quality parts to repair easy problem. Also, comparing to competiotion, they are overcharging.
5/ 5stars
by  
on February 2, 2015
I've been going to this same Firestone location since I moved to LA, fifteen years ago. Though Managers have changed over the years, I keep coming back because I feel they always take good care of me.
5/ 5stars
by  
on February 2, 2015
I always use this location in studio city,ca. Best service in town. Employees are friendly, caring and no what they are doing. I always refer people to them due to there staff.
5/ 5stars
by  
on February 1, 2015
The staff is very knowledgeable and helpful with determining the problem with my vehicle. If anything changes, they always contact me with my options before performing any additional work.
5/ 5stars
by  
on January 25, 2015
It took me a few years to find a place that I could trust with servicing my car. I have gladly settled on Firestone, Studio City CA with, not only great service, but fair prices, and care about doing the work right.
5/ 5stars
by  
on January 24, 2015
I have 4 cars services with new tires, breaks, you name it. They are dependable, honest & intelligent. Wouldn't consider going anywhere else. Paul Hofer
5/ 5stars
by  
on January 24, 2015
Our cars have been serviced by the Firestone in Studio City for over 15 years. We have had simple oil changes to major repairs completed there. The work is consistently good, and the service from the team is attentive and considerate. In one instance I had a clutch that continued to have issues, and the crew at Firestone kept working on that clutch until it was finally 100%. One particular element I appreciate is the approach they take to additional or upcoming maintenance. The manager and the whole staff recommend/inform you of potential issues that will need to be addressed, but they are not pushing and up selling. When a repair is beyond their scope, they don't try to fake it. They instead make a reference to another vendor. These qualities have built a strong sense of trust and keep me coming back.
5/ 5stars
by  
on January 23, 2015
These guys are fast, reliable, affordable. I had two flats from construction in my area ans they repaired both tires immediately. I've also had two oil changes here.
5/ 5stars
by  
on January 23, 2015
I went there when I was pregnant almost 2 years ago when I used to live in the area, and the gentlemen helping me was so friendly and kind I loved that Firestone! Too bad I moved I would have continued going to that location! I still go to firestone where I live now but the location in studio city is my favorite!
5/ 5stars
by  
on January 22, 2015
This location has been my go to for all 3 of my Land Rover's & daughters vintage Mercedes for the last 10 years. If they can't fix it they'll tell you straight up. If I need a headlight replaced or wipers - they are more than happy to accommodate if they have a free hand - no appt necessary. Their Manager has no problem doing the work - they are definitely more of a family operation than a corporate one. Trustworthy & economical, friendly & fast - Studio City, CA Firestone rocks!

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