Firestone Complete Auto Care: Your Source For Tires And Repairs At 12380 W 95th St In Lenexa

Ready to come in to your local Firestone Complete Auto Care on 12380 W 95th St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

12380 W 95th St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #16365 Managed by Curtis Vestal

HOLIDAY HOURS

Please note our hours forLabor Day

  • 09/035pm-7am
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our auto care teammates will give your car a free courtesy check. We'll inspect tires, steering, hoses, and more. Additionally, we're dedicated to delivering the best quality service possible, all at great prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.1 of 5) - 33 Reviews
    5/ 5stars
    by  
    on August 10, 2018
    1/ 5stars
    by  
    on July 22, 2018
    Had all news front end parts installed week before at a certified mechanic shop in Lenexa . Took F 150 truck to get aligned . Firestone Customer Invoice 273809 7/17/18. Tech Jeremy called and said he could not align due to wrong upper control arms. Picked up truck which made tire screeching sound all the way to different alignment shop. New shop called and said they couldn't align due to Trashed out cass and camber locking plate .Tech Jeremy at Firestone didn't tighten lower a arm bolts back up after working on truck. Took truck back to Certified mechanic shop to replace cass and camber locking plate kit. Took to Autotopia in Lenexa where they aligned the truck no problems. Upper control arm were the correct parts. what should have been $ 179.00 ended up Costing me $400.00 plus time out of vacation week with grandson. Shouldn't have happened.
    5/ 5stars
    by  
    on February 26, 2018
    I have taken our vehicles to this Firestone for many years. They are professional, courteous, and knowledgeable. I have always felt that their recommendations are solely for the safety and efficiency of the vehicles brought to them. The manager and his team do an exceptionally good job.
    5/ 5stars
    by  
    on December 22, 2017
    1/ 5stars
    by  
    on September 26, 2017
    Horrible, doesn't pay attention to requirements or attempt to mitigate issues with delivered services. If you mention Firestone corporation at your disatisfaction, you will receive "NO" service or courtesy. Will never take any of vehicles to this location.
    5/ 5stars
    by  
    on June 5, 2017
    Exceptional service, knowledgeable and helpful tech
    5/ 5stars
    by  
    on May 6, 2017
    Tom Brown is a real asset to the Lenexa store. Always takes great care of our automotive needs. Personal attention with sound advice. No unnecessary repairs or services. Tom is why I leep coming back to whatever store he works at!
    5/ 5stars
    by  
    on January 20, 2017
    5/ 5stars
    by  
    on January 14, 2017
    Thanks to Curtis Vestal for taking care of my car's needs; Curtis and his team are consistent in their concern to make sure that I can make the best decisions when servicing my car.
    4/ 5stars
    by  
    on June 7, 2016
    I was too late to enter my comments for my daughter Bridget . May we took her Honda Accord in & spent over $700.00 on repair . She drove it back to school @(Emporia State)and 2 days later the whole problem repeated itself. Car would not start at all . Firestone suggested to have it towed to Ottawa location. We had no funds to do this. She has been without transportation for 5 weeks. Her car has been sitting in a shop in Emporia. I really feel with all the $$$$$$we have spent w/Firestone , this is our 1st real dissapointment. We are at a huge loss. Rita Dupin .
    5/ 5stars
    by  
    on May 25, 2016
    This Firestone store rocks! : )
    1/ 5stars
    by  
    on May 9, 2016
    most of the associates I encountered were nice except the Store Manager, always threw fear and scare tactics to you and upsell something that is not in urgent replacement, asked you to change tires, break.. all costly stuff. you take your cars to other mechanic, they said it still last for a while, no need to change it now.. that's why I don't do any mechanical work there anymore except changing my oil. Now with $75 for changing oil and tire rotation? they lost my business even changing oil there
    5/ 5stars
    by  
    on December 15, 2015
    Recent experience was quick, and the Firestone employees were very helpful and efficient.
    4/ 5stars
    by  
    on December 7, 2015
    My serpantine belt system went out on my car on a Saturday and they told me they could have it done by Monday night and they did. They fixed everything correctly and I have had no problems, the mechanic that did the work on my car was happy to show me my old parts and explain to me what exactly had went wrong which I really appreciated! The only thing is that is was very highly priced and it would have been very awesome if the 60$ inspection had been taken off since we didn't need them to tell me what was wrong since I already knew when i got there but you pay for quality. I'd say it was worth the extra.
    5/ 5stars
    by  
    on November 13, 2015
    Very friendly Customer Care Associates in all location that I have used.
    1/ 5stars
    by  
    on August 16, 2015
    I have purchased a life time alignment package, in other words, my alignment check is going to be free life time, since they are not making any money out of it, so the shop manager started to instead checking my alignment, told me I have problem with my tire, it has radial pull and suggested i changed ALL 4 of it!! ALL 4??? I don't trust that particular person anymore, I will give them a chance again, but definitely will find another associate to take care of my alignment
    5/ 5stars
    by  
    on August 6, 2015
    I was there for 4 new tires and alignment. They got my car in promptly and I was out of there in 1.5 hours. Staff was polite and explained my service completely. I recommend this Firestone to anyone.
    2/ 5stars
    by  
    on July 7, 2015
    The service men were timely and efficient. They also were informative; i.e. the mechanic running the bill informed me that my window was rattling and that it would be best to fix it. I already knew this and the window has been broken for over a year - it is off track and needs a few things in order to be fixed. I thanked him for at least acknowledging it needed to be repaired and walked out to my car. When I got back to the driver side, I noticed the window had been rolled down and not in the same position I had it in before arriving at Firestone. They basically rolled down the window, noticed that it was broken, decided not to place it back in it's previous position, and then proceeded to tell me that it was broken. I will not be going back for this fact and for the fact that I went there for a simple oil change and can do that at any other place on the planet.
    4/ 5stars
    by  
    on June 1, 2015
    I took my car in for new tires and an oil change on Memorial Day. Not exactly what I had in mind for a holiday, but it needed to be done. The customer service was great and they checked in with me several times throughout the day and they found some extra discounts for me as well, which was greatly appreciated. This location is convenient and I will be back.
    5/ 5stars
    by  
    on May 30, 2015
    From the time I arrived to leaving nothing but Amazing Service all around!!! What a Great experience and yummy Coffee!!! Thank You 95th street Firestone!!!
    5/ 5stars
    by  
    on May 24, 2015
    Needed two tires it was a simple in and out we was in a hurry.
    5/ 5stars
    by  
    on May 12, 2015
    I've used the Lenexa Firestone location twice now for different repairs and couldn't be more pleased. Customer service was better than any other shop I have ever been to. They got me in earlier than my scheduled appointment time and explained everything that needed done without the pressure of other mechanics. I will definitely be going back.
    5/ 5stars
    by  
    on May 5, 2015
    I've been using them for the last three years, and have spent literally thousands of dollars on tires there for all my vehicles. Each time, they have been more than willing to help me pick out what was the best tire for me, and didn't try and give me the run around with it. If they say they can do it in an hour, it gets done in an hour.
    5/ 5stars
    by  
    on April 21, 2015
    We continue to appreciate the great service that we get from the store in Lenexa. Great managers! We are happy repeat customers.
    4/ 5stars
    by  
    on April 18, 2015
    I had been going to this location for over 10 years now. Service is much better now and they don't pressure you anymore. I recommend this location
    5/ 5stars
    by  
    on February 5, 2015
    Put brakes on the car, plus found out why the check engine light was on.
    5/ 5stars
    by  
    on February 4, 2015
    Your managers do what they promise with courtesy...they are educational and helpful for areas that I need to learn about...I bribe them with sweet rolls and doughnuts!! <grin> Great Staff!
    5/ 5stars
    by  
    on February 4, 2015
    I HAVE HAD VARIOUS REPAIRS TO A WORK VAN WITH OVER 200,000 MILES ON IT. THEY ARE GREAT AT EXPLAINING WHY CERTAIN REPAIRS ARE DONE. I WILL CONTINUE TO USE THEM FOR YEARS.
    5/ 5stars
    by  
    on February 3, 2015
    This is where i take all my cars, they always do a good job.!
    2/ 5stars
    by  
    on February 3, 2015
    After 20 years of going to Firestone, I will not be coming back. I had a new set of tires installed on my vehicle, and they caused damaged to my vehicle. I had to spend extra money to have it repaired. I feel that Firestone does not value it's loyal customers and it is time to find another auto service provider that does.
    1/ 5stars
    by  
    on February 2, 2015
    Went in for an oil change and was told I need several hundred dollars of work done to my car. Said no thinks I just want an oil change and then felt threatened to receive the services I did not sign up for. Was told that vehicle was 100% unsafe to drive off the lot. Drove to brother in laws house who happens to be a mechanic and he assured me I was safe. Fixed issue that was brought to attention 2000 miles later at a friendlier competitors garage for a lessor price, and didn't even die for not getting it fixed that day.
    4/ 5stars
    by  
    on January 27, 2015
    I wish I knew this store earlier. Great reception, quick and great job from the store. Excellent explanation and keeping their words. If it is ten o'clock agreement, that what they mean. Good job guys. I'm bringing my SUV soon for routine checkup
    5/ 5stars
    by  
    on January 27, 2015
    I arrived with a totally flat tire. And even though they were short handed they fixed my tire within an hour so I could still make my appointment. Very friendly and helpful staff. I havebern going there ever since.

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