Car Tires And Services At 1200 W Santa Fe St: Firestone Complete Auto Care In Olathe

Ready to come in to your local Firestone Complete Auto Care on 1200 W Santa Fe St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1200 W Santa Fe St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #343718 Managed by Joshua Ballew

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our trained technicians will take a look for free with our courtesy check. We'll check oil level, suspension, hoses, and more. Plus, our team believes in delivering the best quality service possible, all at reasonable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Learn More About Our Different Services

    After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

    Customer Reviews

    (4.4 of 5) - 44 Reviews
    5/ 5stars
    by  
    on October 7, 2018
    I went in to have 2 of my tires changed. After Kenneth and Chance inspected my tires, they told me that all 4 werenin bad shape. I decided that I would have al 4 changed. I’ve been working with Kenneth since I first bought my car in January of this year. He’s always been very helpful and happy to help me. Even if the news wasn’t good, he’s always been able to explain and breakdown everything to where I can reexplain the information to someone else. Since this car was only a temporary use for me, he would let me know what to put money into and what not to. I’m saving to buy a car soon so my plan is to only do the minimum to keep the car going and he’s been a huge help with that. The time it took to get checked in, signed, decided on tires and to have the tires changed took less than an hour. I’m always a satisfied customer whenever I leave the shop. They’re like family to me now and I’ll take any vehicle I buy to this location for an inspection and an honest diagnosis. I’m so thankful to have this shop right down the street from my house. They’re great technicians, workers and people. Very helpful, friendly, and knowledgeable about what they’re doing. Thank you for everything Kenneth!
    5/ 5stars
    by  
    on August 28, 2018
    5/ 5stars
    by  
    on August 26, 2018
    Great customer service and pricing . Josh always goes above to make you feel like you are being taken care of.
    5/ 5stars
    by  
    on June 20, 2018
    I would like to express my appreciation for the many years of excellent service from Firestone, starting over 35 years ago. Starting in Shawnee Ks and now getting great service from Marci at the Olathe Firestone location. Marci has earned the trust from my entire family that take our vehicles to her store. In our experience, her entire staff is very professional and does an excellent job taking care of us and our cars. My daughters have received questionable recommendations from other service providers in the past. This has let us appreciate the service and advice we have received from Marci and team. (This good service and trust goes clear back to Bill Crawford, Shawnee and Ottawa, David -Ottawa and continues with Marci now) I can see the influence of Marci ‘s leadership on the positive attitude and attention the team gives to customers even if she is not present. Again, many thanks to her and the job her team does!
    5/ 5stars
    by  
    on March 24, 2018
    5/ 5stars
    by  
    on February 27, 2018
    got me right in to replace wiper blades during an ice storm Always great service here - they do most all my service for my work vehicle - Nissan NV 2500
    5/ 5stars
    by  
    on January 20, 2018
    I had a great experience this week. They helped me fix a serious car problem I did not realize I had (Leaking radiator hose). They were very helpful. I ended up spending more money that I planned, but when it came time to pay the bill they gave me extra attention and made me feel like a valued customer.
    5/ 5stars
    by  
    on December 7, 2017
    Good customer service
    5/ 5stars
    by  
    on May 31, 2017
    Well taken care of
    5/ 5stars
    by  
    on April 29, 2017
    This Firestone store in Olathe is the best value in automotive services and repair in the Kansas City Metro Area. They value their customers and provide excellent customer service, at the price quoted, done right the first time.
    5/ 5stars
    by  
    on April 29, 2017
    My family has four vehicle and since this Firestone store has opened, we all bring our cars here because of the excellent customer service, trust in their work, and whatever we have done is done right the first time at the price quoted.
    5/ 5stars
    by  
    on March 23, 2017
    5/ 5stars
    by  
    on March 7, 2017
    I am new in the area and have been to this store twice recently for service/repairs. Both visits have been very positive experiences. Work was scheduled easily and done the same day and at a fair price and staff was courteous and professional. I will definitely go back when future service is needed and I will recommend this Firestone Store to my friends.
    5/ 5stars
    by  
    on January 28, 2017
    The Firestone Store at K-7 and Santa Fe in Olathe offers the best service, tire prices, and car repair work in the Kansas City, Metro Area. The store manager, Marci, always makes sure the job is done right the first time at a price that is very reasonable in comparison to car dealerships and the other local garages.
    1/ 5stars
    by  
    on January 21, 2017
    Told me I have hole in sidewall can't fix tire. Then could not show me.
    5/ 5stars
    by  
    on April 23, 2016
    Individual that originally greeted me had to leave and I noticed that my work order was hanging in the window. I asked a young lady, Makela (sic) if she would check it for me. She gladly did and discussed what was found. She was delightful and help me with coupons and military discount; because of her action and caring this Firestone Auto Care service center gained a return customer. I have not ever had such wonderful service and the prices were fair and the service provided went beyond (checking tires, fluid levels) as I went in for brake service. When you go to the Big Store behind them, they do no more than you pay for and never beyond, such as, checking fluid levels. Thank you Makela and forgive me for not spelling you name correctly.
    5/ 5stars
    by  
    on December 22, 2015
    The service is very satisfied. The time was right and the price was good.
    5/ 5stars
    by  
    on December 10, 2015
    They did everything I asked and didn't push the upsells, though they offered them. They gave me an accurate estimate of my wait and were polite. Only issue is something that happens at every Firestone I go to--the guy who can do diagnostics on check engine lights wasn't there. This is a strange thing to happen every time I go to any location...
    5/ 5stars
    by  
    on October 3, 2015
    Nice people especially jb was really nice to me wen i went to the store
    5/ 5stars
    by  
    on September 23, 2015
    I have used them twice and the problem was resolved quickly. The quality customer service and technical quality have been excellent.
    5/ 5stars
    by  
    on September 21, 2015
    They changed my tires on my car last week and provided awesome customer service
    1/ 5stars
    by  
    on July 24, 2015
    Firestone is right downt he street from our house. We have had our van serviced there for the last several years, but after one problem after another we will not be coming back. 1) We asked them to replace a piece on the interior of the van. They ordered it, installed it and broke it in the process, after driving it home I noticed the very obvious ply marks and broken clip that caused the new piece to hang from the ceiling. Of course they didn't mention to me at pick up that they broke it upon install. 2) We purchased 60,000 mile tires, and were told they needed to be replaced after just over 30,000 miles. They gave us a full price quote for tire replacement. Tires cost enough without having to replace them with only 1/2 the mileage on them. 3) We took the car in for an oil change. The A/C worked when we dropped it off. We noticed after the oil change that the A/C no longer worked. They told us we had a leak in the line. We have since had the A/C inspected by another shop. This shop added 1/2 lb freon with dye in it to detect leaks. After several months of heavy A/C usage... no leak. This shop then showed us how easy it is for a technician to press a valvue and "let the freon gas out of the line." 4) We had the car in for an oil change and were given a recommendation to replace the front struts b/c they were leaking and going bad. We were also recommended to replace a battery that was 1.5 yr old and were told that the battery had corrosion. Again, we had these items inspected by another shop. Our struts are working PERFECTLY, no leaking and no need for that $900 repair and there is NO corrosion on our 1.5 yr old battery, NONE, perfectly clean.
    3/ 5stars
    by  
    on July 8, 2015
    Pros: -Man that rang me up was friendly and cool, honored my coupon and my tire warranty (for free rotation) Cons: -As always, Firestone pointed out several very minor issues and tried to overcharge me to take care of them. Doesn't work on me anymore, but I remember what it was like to be "new" at having to maintain your own car and not knowing exactly what you NEED/don't need. -Oil change took about an hour, seems way too long.
    1/ 5stars
    by  
    on July 6, 2015
    I was miss charged and the clerk was more worried about his day off then to deal with my issue. The sad part is it seems almost intentional as I told the clerk that I have a warranty for life time breaks and I was charged full price. Estimated value over charged was almost $200.00. If I had not sat down and reviewed my bill closely I would have slide right by. Do not trust these guys!!!!!!! hopefully I will get a call back form the when everyone gets back for there time off and will be more willing to help! Right now It seems as if I am out of my money
    5/ 5stars
    by  
    on June 27, 2015
    I had great and fast service. JD was helpful to let me know I needed to order a part and get something else fixed on my car and when the part broke in shipping, they immediately called me to let me know and set up a new appointment. I then came in for my appointment and everyone was so helpful, nice, and fast. overall a great experience and thanks to JD and the others!
    5/ 5stars
    by  
    on May 25, 2015
    They are very busy! Considering the constant work they have their service was fast when the took care of my flat tire.
    5/ 5stars
    by  
    on May 9, 2015
    Good customer service. Humble employees. Well kept clean building.
    1/ 5stars
    by  
    on May 8, 2015
    I used them a week ago. Paid to have them run test on the car. Paid for a new radiator from the results as told and still have the same problem
    5/ 5stars
    by  
    on April 26, 2015
    I needed one new tire for the car. I had excellent service and the tire was in stock.
    5/ 5stars
    by  
    on April 24, 2015
    My car needed a 4 wheel alignment badly, the rear tires were completely worn and the car was uncontrollable at highway speeds , they got it straightened up and mounted 4 new tires now it drives like new. Thanks Firestone!
    1/ 5stars
    by  
    on February 27, 2015
    I had to have my car towed because of a bad battery. The store got my car in, checked the electrically system, and installed a new battery in less than an hour.
    5/ 5stars
    by  
    on February 27, 2015
    I think its easy to provide good customer service when everything goes as planned. Its when a mechanical thing (our vehicle) does something unexpected at the worst time that you will find out how good a shop is-the timely reaction to get you and your vehicle to safety and warmth (it was frigid that day), diagnose quickly, express order parts, communicate with customer often thru out the wait, and price it to make that customers day a little bit easier. That's what this shop did recently for me and again I say thank you and job well done!
    5/ 5stars
    by  
    on February 26, 2015
    I made my appointment the night before for tires, came in at 8:00am and was out by 8:40am. Very nice people, fasts and efficient.
    5/ 5stars
    by  
    on February 8, 2015
    I was in for service a couple of weeks ago and I was in and out in the quick fashion. Everything I need done was completed and they finished earlier than expected. Great Job. Will be going back as I need to for reliable, speedy service.
    5/ 5stars
    by  
    on February 8, 2015
    We've taken 2 vehicles to this location on 3 separate occasions and couldn't be happier with their skills, honesty and friendly attitude.
    5/ 5stars
    by  
    on February 4, 2015
    We have gotten our tires, oil changes, and alignment taken care of there. They are always knowledgeable and courteous.
    1/ 5stars
    by  
    on February 2, 2015
    I took my car in for an oil change and also asked to have a leak under the hood and rattling noise checked out as well. I was charged an extra $21.99 for a vehicle inspection for the extra checking I asked for. I was told that the rattling noise was a broken rear brake drum. I just had a complete rear brake job done by a mechanic that does side jobs and both drums were fine and intact. The noise seems to be coming from a bad sway bar and possibly worn bushings. Once again, a shoddy inspection was done and obviously the rear wheel wasn't even pulled to see that the drum was fine let alone the wheel cylinder was leaking. No trust at all for store # 343718 to do an honest job!
    5/ 5stars
    by  
    on February 2, 2015
    Kyle the Service Manager and his team are the best! They are professional and TRULY service oriented! I would recommend this location to everyone. You won't be disappointed.
    5/ 5stars
    by  
    on January 27, 2015
    They were timely, efficient and most of all easy to work with.
    5/ 5stars
    by  
    on January 26, 2015
    Was looking for a shop where I could trust the people and the processes. Kyle is an outstanding example of professionalism and customer service. I know I can send my wife or kids by with an issue and trust that they will be well taken care of and not "taken".
    5/ 5stars
    by  
    on January 25, 2015
    Rj did everything he could to please every guest everytime i visited. Great employee
    3/ 5stars
    by  
    on January 24, 2015
    Firestone was the closest repair facility when our Mini needed a new coolant reservoir. Got a call late Friday that it would not be ready Friday as promised, was not ready until the following afternoon. The part installed was quite dirty, but the manager insisted that it was a new part. The guarantee is the only thing that kept me as a customer. Hard to rate when there are no question marks to select.
    5/ 5stars
    by  
    on January 24, 2015
    I use Firestone for all services I can't do myself
    5/ 5stars
    by  
    on January 23, 2015
    I've used this particular location for several years to provide maintenance on my vehicle. I wouldn't take it anywhere else! The staff is always friendly and helpful and the biggest thing is that I feel comfortable with their maintenance and repair recommendations -- I trust them!

    Browse Nearby Firestone Complete Auto Care Locations

    Careers - Become a Teammate

    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

    Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

    Careers at Bridgestone