Car Tires And Services At 13620 Washington St: Firestone Complete Auto Care In Kansas City

Welcome to Firestone Complete Auto Care at 13620 Washington St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

13620 Washington St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #320371 Managed by John Chambers

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates will give your car a free courtesy check. We'll inspect lights, suspension, hoses, and more. Additionally, we're dedicated to delivering the best quality service possible, all at reasonable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or plan your appointment online or by calling (816) 298-9299.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.5 of 5) - 18 Reviews
    5/ 5stars
    by  
    on October 15, 2017
    I cannot say enough on how great the guys are at this location! Dave, Jon, and Ralph are all amazing and have gone out of their way more than once to save me money, make sure I'm safe, and respect my time. I truly feel like more than "just another customer".
    5/ 5stars
    by  
    on August 19, 2017
    Both the manager, Ralph, and the technician, Gerald, provided outstanding service in connection with my most recent visit related to my 2008 Malibu.In diagnosing a check engine light issue, the manager wanted to listen to the engine to confirm their initial diagnosis, he and the technician diagnosed a long- standing noise problem the engine on my car had been making for a couple of years. Two other repair shops had told me they had no idea what was causing this noise. I believe both the manager and the technician were extremel conscientious in dealing with my car problems and I highly recommend them.
    5/ 5stars
    by  
    on April 13, 2017
    Love the service I get from these guys. They take the time to explain things to you and greet you with a smile.
    1/ 5stars
    by  
    on October 20, 2015
    I USED THE SERVICE LAST WEEK AND THEY ACCEPTED MY CAR AND CHARGED ME FOR A PUNCH OF STUFF THEN THEY TOLD ME EXCUSES! THEY COULD HAVE JUST TO NOT ACCEPT THE CAR FROM THE BEGINNING.
    3/ 5stars
    by  
    on October 14, 2015
    The service was ok. The staff could be a little more friendlier. I received an oil change and a plug in my tire. This was almost 100.00 bucks. Smh
    5/ 5stars
    by  
    on October 7, 2015
    Once again these guys came through. I definitely recommend this store at 135th and Stateline.
    5/ 5stars
    by  
    on September 16, 2015
    I visited store #320371 in Kansas City, MO 15-Sep-15 to get a value stem replaced on a tire. I received GREAT customer service from Ralph (sorry no last name as it is not on his shirt). He was very professional and took care of me within 15 minutes and I was on my way. I worked retail for years and it's great to see some still go above and beyond. Thanks
    5/ 5stars
    by  
    on September 15, 2015
    I purchased tires 2 years ago and couldn't be more pleased with the tires and service I've received. I get my oil changed and tires rotated every 4 to 5000 miles. I'm always treated well and I'm always out in an hour or less.
    5/ 5stars
    by  
    on August 9, 2015
    I for once, felt no pressure from trying to be upsold, felt very respected, was treated like an adult with a brain and was very, very happy with the service and parts including tires & ac charge and all the other little things I asked to be inspected.
    5/ 5stars
    by  
    on June 11, 2015
    I actually went to two ther tire stores before going to Firestone. Both of these stores said it would be three hours and acted like they could care less if they had my business. I went to Firestone and a completely different experience. Firestone was just as busy, they worked on my car in a timely manner and were very helpful and seemed to really appreciate the business.
    5/ 5stars
    by  
    on March 2, 2015
    My Firestone team Dave, Brian and Richard, keep my old truck in tip top running condition. Thanks to them my 19 year old vehicle, with over 250,000 miles runs great. Couldn't ask for a better team.
    3/ 5stars
    by  
    on February 3, 2015
    Suggested new shocks and struts though car drove fine and tire sensor when not needed.
    5/ 5stars
    by  
    on February 2, 2015
    Good service very fast exceeded my expectations Very pleased
    5/ 5stars
    by  
    on January 24, 2015
    Long time user Any problems rapidly remedied. Xxxxx
    4/ 5stars
    by  
    on January 24, 2015
    They always get our vehicles done when they say. We like the service
    5/ 5stars
    by  
    on January 24, 2015
    the team lets you know what is needed for your car but doesn't pressure you for a sale! That is what makes me go back again and again!!
    5/ 5stars
    by  
    on January 23, 2015
    I would recommend the Martin City shop in particular to anybody. I have been using their shop for two years now for any service I need done on my vehicle, and have had ZERO complaints. They are very professional, knowledgable, and affordable. My car never smells and is just as clean as I left it when I get it back. I have never had to wait for an unreasonable amount of time while my car is being serviced. Overall great shop to do business with.
    5/ 5stars
    by  
    on January 23, 2015
    I came in to have my oil changed. They were very friendly and accommodating on the phone when I made the appointment. When I got there, they were ready for me and serviced my car quickly. They explained what they had done and had me on my way in no time.

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    Careers - Become a Teammate

    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

    Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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