Car Repairs And Tires At 1050 N Roselle Rd From Your Hoffman Estates Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1050 N Roselle Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #13951 Managed by Benjamin Early

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll inspect oil level, wipers, the battery, and more. Additionally, our team believes in offering the most consistent service on the market, all at great prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or plan your appointment online or by calling (224) 520-9652.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 42 Reviews
5/ 5stars
by  
on January 19, 2019
The complete team is very professional and knowledgeable. They make you feel very welcome when you enter the facility and they are very funny as well. I highly recommend this location.
1/ 5stars
by  
on September 8, 2018
Got new brakes , tires and lifetime allighment cost me $1800. All my friends and family said I wasted lot of money at Firestone. I could have got same job and parts somewhere else at half the cost.
5/ 5stars
by  
on March 24, 2018
5/ 5stars
by  
on October 29, 2017
Great service, friendly, accommodating and thorough.
1/ 5stars
by  
on September 5, 2017
Rude. Not thorough. When I asked general questions concerning tires i purchased from Firestone, the answer I received was 'I don't know what to tell you' without even offering to check my vehicle. On another occasion, I brought my car back months after purchasing the tires. They had been deflating quickly and after their check, they told me there was nothing wrong with the tire. I then insisted they look once more and that's when they told me they needed to seal something on the rims. I was there for almost 4-5 hours for ONE TIRE. After the repair, they did not even explain to me what had happened. Then, they entered the wrong information in the system stating that i had a nail in the tire. So which problem was it? The TPMS light was on a year after I purchase d tires and when I asked about it time and time again, they dismissed me and told me just to 'drive around and it would turn off on its own.' To top things off, I have NEVER encountered anyone friendly at this location. I don't think anyone enjoys being there and coming in for repairs is just a burden to them. I will never go back there again.
5/ 5stars
by  
on March 30, 2017
I got off work and had a flat on my less than two week old tires ! I changed to the spare which was low for some reason. (It's been aired up so I have to check on that) I limped it to a shop on the corner and aired it up . Not from the area I used Google and found the closest Firestone and called Louis answered and said they'd get me taken care of! I drove over there and they got me right in. Ricardo wrote me up, explained what was going to happen , Billy took care of the tire then swapped it back onto the car. Then he checked my lug nuts and air pressure on all the wheels. Ricardo explained things and then Ricardo and Louis both let me know they was there if i ever needed anything again!! The whole process was very reasonably fast and appreciated !!! Very friendly and respectful employees ! Top Notch ! Thanks again
5/ 5stars
by  
on September 10, 2016
Finally i think my problem has been fixed. I love my sales people and my technition and i have since i been going there, but these last times have been a bit frustrating not finding the issue but finally all good. Thank you
5/ 5stars
by  
on July 31, 2016
I have been a repeat customer at this location for many years. Today I brought the car in for an oil change and a case of "squeaking brakes". I specifically asked for Jim to work on my car as I believe he is an excellent mechanic/technician that I trust to tell me the absolute truth and make the correct suggestions to get me back safely on the road. I will continue to ask for him to work on my car in the future. I look forward to seeing Spiro who always greets me with a big smile and a matching big "hello". He keeps me up to date with the progress on repairs being made, advises the time it will take, and always makes sure that I take advantage of any discounts that Firestone is running. Thank you Jim and Spiro.
5/ 5stars
by  
on April 30, 2016
Excellent service experience. Visited first time. Ramon Morales was so nice guy, he did price match on a competitor offer and even dropped me at home while car was in service. Highly appreciate their courtesy. Definitely recommend.
5/ 5stars
by  
on December 19, 2015
The service advisor was very knowledgeable and extremely helpful. He explained everything and my car was ready when promised. I definitely recommend this Firestone location. This store isn't the closest to my home, but it's worth driving the extra miles to get good service!
5/ 5stars
by  
on November 18, 2015
They render their customers with quality services backed by a guarantee! You can'take beat that! Thanks Fire Stone
4/ 5stars
by  
on November 16, 2015
flat tire, went straight there after called, no wait
1/ 5stars
by  
on November 10, 2015
I reserved and waitied for 2 hours and 30 min just for oil change. And they asked me to other maintenance for $950 - Spark plug, coolant flush, and many other things which did not really matter !
5/ 5stars
by  
on November 3, 2015
Really good deal on 4 tires plus installation etc. Ramon (store manager) is very customer focused and profession.
5/ 5stars
by  
on October 23, 2015
Anthony is a great salesman and very helpful will use again for my other vehicle
5/ 5stars
by  
on October 4, 2015
I got into a small accident. Scheduled an appointment on Saturday afternoon and they worked me in for Sunday morning. Very helpful. Thank you!
5/ 5stars
by  
on September 13, 2015
Fast efficient and professional. Only place to get tires. Anthony was awesome.
5/ 5stars
by  
on September 8, 2015
My family was traveling home from Hoffman Estates to Tennessee after visiting family, when our car broke down (alternator gave out) an hour outside Chicago. The night before Labor Day. We managed to get it back to my sister's, and first thing the next morning I began calling auto repair shops to get it fixed ASAP. While every other repair shop was taking the holiday off work, Spiros at this Firestone answered the phone, verified they had the alternator, and got it fixed for my family before lunch so we could still make it home before the weekend was over. Spiros was kind, professional, and gave me a very reasonable price. We even got the oil changed for cheaper than it would have been to do it ourselves. Firestone is lucky to have someone like Spiros working for them. If I lived in Hoffman Estates, I would continue to go to him for all my repair needs. Great work!
5/ 5stars
by  
on July 22, 2015
Ramon M. Jr was extremely helpful and made the whole process as painless as possible. Got my car rode ready
5/ 5stars
by  
on July 22, 2015
Gave me the advice and service needed to pass my emissions test!! My car is 10 yrs. old and it is running better than ever!!!
5/ 5stars
by  
on June 19, 2015
Just returned from an oil change. When I called they said they could do it right away... Mudar then explained all the service done in connection with the oil change. We changed to synthetic oil and I was informed form now on we have to stay with this kind.
5/ 5stars
by  
on May 2, 2015
they are able to squeeze me in an oil change appointment last minute
4/ 5stars
by  
on April 22, 2015
I went in to get an oil change and my breaks checked a few weeks ago. Service was very fast and convenient. Price was higher than I would have pay at the dealership but Ramon is always very helpful every time I come in and takes the time to explain everything to me so that I understand and answer all my questions.
5/ 5stars
by  
on April 21, 2015
I just had my 1992 lincoln serviced here for the air suspention . they showed me what was wrong and gave me 2 options. this was good of them. I went with option 1 (replace the leaking air bags) it cost 200.00 more, But I wanted this because I like the ride.
5/ 5stars
by  
on April 14, 2015
Keep up the good work. Everybody needs to know you if the have not been to your locations
2/ 5stars
by  
on March 12, 2015
He checked all lights and all are working he told me. Actually my right turn signal lamp is not working before I came to the shop. He didn't check the lights.
5/ 5stars
by  
on March 1, 2015
They filled my very low tire immediately., and got me back on the road They were wonderful
5/ 5stars
by  
on February 27, 2015
Last week I had a flat tire and they did a great job
5/ 5stars
by  
on February 7, 2015
Spiros was great to work with. I had to come back to have my brake switch replaced and the first was went out. I came inat 7 am as the night before realzied I had more brake light.
5/ 5stars
by  
on February 7, 2015
WE HAVE BEEN CUSTOMERS FOR 12 YEARS AND FOLLOW SPIROS WHERE EVER HE GOES, HE IS HONEST AND FRIENDLY AND VERY CARING, THANK YOU SPIROS, THAT IS WHY WE ARE RETURNING CUSTOMERS!!!!
5/ 5stars
by  
on February 7, 2015
The staff is very nice and accommodating. They are very easy to work with and explains all their recommendations thoroughly
5/ 5stars
by  
on February 7, 2015
I just brought my 3 rd car to them. The guys always treat me like a family member. Their level of customer service is spectacular.
5/ 5stars
by  
on February 4, 2015
I used them today for my grandsons car. The car was diagnosed and repaired promptly and on time as promised. Always a pleasure dealing with staff ex. Ramone. Spiro, and Anthony eye.
5/ 5stars
by  
on February 3, 2015
I used Firestone to do my oil change and I'm very happy with the their service. I'm very happy that I made the change from Midas to Firestone .
4/ 5stars
by  
on February 2, 2015
Every now and then, my wheel Alignment will go off, dealer will charge 120$ each time. Firestone explained the life time wheel alignment check, it was excellent I just paid once and atleast thrice a year I am doing wheel alignment check, this is an awesome deal from Firestone
5/ 5stars
by  
on February 2, 2015
I am going this place only because they always provide professional services.
5/ 5stars
by  
on February 2, 2015
Pleasure to deal with quick and professionally done will return in near future with my other vehicles
5/ 5stars
by  
on January 25, 2015
I have been going there for several years now. The guys treat me like family, always giving me discounts if they can and always maintaining my car so I don't worry about it being safe - seeing it's got 152,000 on it!
5/ 5stars
by  
on January 24, 2015
I have been using the Firestone in Hoffmann Estates for about 4 years now. I have brought my cars in for both big and routine maintenance jobs and Ramon and the team there always take care of me. On the rare occasion where something went wrong during the warranty period, they would always take care of the issue and make it right. I have brought my personal and work vehicles there and I would recommend anyone in the area to check them out.
5/ 5stars
by  
on January 23, 2015
I have been going to firestone for over 25 yrs, first to the wise rd store in schaun and then I followed spiros to Hoffman est, he knows me and my family and takes good care of us, he doesn't try to oversell but he sells me what I need. spiros is my best bud but ramon and all the other guys do great jobs as well. as long as I keep getting the great service I will keep coming back. spiros is hurting some. I hope not to lose a buddy.
5/ 5stars
by  
on January 23, 2015
Use them for 2 family cars. Quick, great communication, trustworthy and friendly. I could not be more pleased.
5/ 5stars
by  
on January 23, 2015
I have been using them for both of my cars for years. I don't live in Hoffman Estates but I drive (about 10 miles) to go to them because they are attentive to our needs, friendly, and understanding. Ramon, the manager, has done a professional job running this facility.

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