Car Repairs And Tires At 1424 Lee St From Your Des Plaines Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 1424 Lee St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #22128 Managed by Mario Kllogjeri

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll examine lights, suspension, the battery, and more. Plus, we're dedicated to giving you the best service possible, all at great prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or plan your appointment online or by calling (224) 220-0266.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.8 of 5) - 31 Reviews
    5/ 5stars
    by  
    on March 15, 2019
    They are the best.
    5/ 5stars
    by  
    on March 12, 2018
    Manny assistant supervisor was excellent and informative and real. Michael the technician was incredible and honest and did an excellent job! These two people have gained my trust. I will never return to the Mobut Prospect by Randhurst again! They are snobs and not knowledgeable. Arrogant and not good business sense. Obviously because of the quick change of employees! But the Lee Street in DesPlaines was friendly and helpful and knowledgeable with explaining everything! Manny and Michael!
    3/ 5stars
    by  
    on October 30, 2017
    Feel like I’ve been taken advantage of
    5/ 5stars
    by  
    on September 18, 2017
    They are they best & very reasonable.
    5/ 5stars
    by  
    on June 5, 2017
    This is the 2nd time this Firestone location has "saved" us on a Sunday. They were able to get us in & out both times when we had immediate needs (bad brakes & flat tire). Other places would have told us to wait until Monday, but Firestone understood that we needed this car to take our kids to school & they worked fast and professionally to get us taken care of that day. They have found customers for life & we recommend them to anyone looking for auto services in our area.
    5/ 5stars
    by  
    on March 1, 2017
    Super
    5/ 5stars
    by  
    on February 13, 2017
    This is the regular location I use. I speak to Mario who is very helpful and friendly.
    5/ 5stars
    by  
    on January 8, 2017
    5/ 5stars
    by  
    on December 17, 2016
    A few months ago I moved house from Des Plaines to Chicago. Although it's about a 35 minute drive to get to the Firestone Lee St location, I have used their services on a number of occasions having had poor experiences elsewhere, to me it's worth the drive knowing that I can trust the workmanship and quality of service at this location.
    5/ 5stars
    by  
    on December 8, 2015
    got batteries changed within 30 mins. Took care soon, as I told I need to get back to work soon.
    5/ 5stars
    by  
    on November 5, 2015
    they're great. got me in without an appt and was super quick
    5/ 5stars
    by  
    on October 12, 2015
    I came in with a flat tire. The flat was not repairable so the gentleman at the desk relied options and helped me get a new tire. Better service than I would have received at the dealership
    4/ 5stars
    by  
    on August 6, 2015
    I use the 3 weeks ago. Good service the technician were very professional.
    4/ 5stars
    by  
    on August 6, 2015
    We went in with a leaking tire from hitting a pothole and was very satisfied with the service man at the counter and the quickness of the repair. It was done right when promised!
    5/ 5stars
    by  
    on June 29, 2015
    About a week ago Stopped by For oil change And im glad i did. Wonderful Customer Service
    5/ 5stars
    by  
    on June 27, 2015
    I have come here numerous times. They are always courteous and professional and I have never had a problem with any of their work. Plus, they always have the time to provide prompt service.
    5/ 5stars
    by  
    on June 26, 2015
    Brought truck in for Front cover gasket seal repair. Radiator leaking fluid from there. Mike helped me and quoted me a good price - w a warranty for a year- I took it. No leaks at all now. Used to leak a little oil too. now nothing. I guess they had to take the oil pan off to get to the front cover gasket which means they had to replace the oil pan seal/gasket. Thanks Mike and Casey!!!! Mike was personable and so was Casey after the work was done. Thanks. I ll recommend everyone I know to this Firestone. They deserve the business. BTW Casey - it was my A/C relay needed replacement, so it works now. :)
    4/ 5stars
    by  
    on June 22, 2015
    I like their service because they give a full discription of all you need to know and they check your car for defects and needs of fixing.. The only thing bothers me every time I visit them is that they take forever to finish a simple oil change and I always run late once I finish my vvisit..
    5/ 5stars
    by  
    on June 4, 2015
    I'm very happy with the honesty and premium service I received here.
    5/ 5stars
    by  
    on May 9, 2015
    Great service. They tell you everything that is going on. Mike will only recommend the repairs that are necessary.
    5/ 5stars
    by  
    on April 26, 2015
    From the moment Mario answered the phone the customer service started. I took my truck in for new tires and an alignment. Quick, friendly and I would recommend and go back again.
    5/ 5stars
    by  
    on April 9, 2015
    I called late one day they told me I could get the work done the next day. They were great!! Got all the work done ahead of schedule!. Made me aware of other repairs that will be comng up so I could budget. In hard times like this it is nice to find fair, honest people!
    5/ 5stars
    by  
    on March 9, 2015
    I had punctured a tire about an hour coming into the DP Firestone, Mario quickly took care of the replacement, turned the car back to me in the usual quick manner. In addition, I was unable to carry the wheel into the store because I was recovering from surgery, Mario came out to the car (on a nasty Chicago day) and brought it in for me. For all that he does he certainly represents role model customer service and business management! Thanks Mario!
    5/ 5stars
    by  
    on February 27, 2015
    Have used them several times this past year, always great service and they work with me on the pricing of the services.
    5/ 5stars
    by  
    on February 26, 2015
    Service was excellent. - Personnel were all very professional.
    5/ 5stars
    by  
    on February 24, 2015
    Service was prompt and competent. Staff was courteous. Thank You!
    5/ 5stars
    by  
    on January 26, 2015
    I feel very good after you guys took care of my car.
    5/ 5stars
    by  
    on January 26, 2015
    Called with a flat tire. They got me in right away. Explained what was wrong with the tire, made recommendations on a new tire and even calculated the road hazard discount without me having to remind them I had it.
    4/ 5stars
    by  
    on January 24, 2015
    Have been a customer for over 15 years. Always get great service and I like that they greet me by name. There are coupons offered online and I like that I can either call in for an appointment or make one on line. This is probably the 3rd set of tires I have purchased and this time they let me know that if I waited a week the ones I needed would be on sale. Also it is nice that I can stop in and they will check the inflation and add air as needed.
    4/ 5stars
    by  
    on January 24, 2015
    Got right feedback of my car current condition and explained clearly on further parts required to change with timelines
    5/ 5stars
    by  
    on January 24, 2015
    This place always finds time for me no matter how small or large the job. Having a Firestone credit has helped me get better deals on service and products.

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