Car Repairs And Tires At 5410 N Macarthur Blvd From Your Irving Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 5410 N Macarthur Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

5410 N Macarthur Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #26425 Managed by Mark Shaw

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll examine oil level, air filters, hoses, and more. Plus, our team believes in delivering the best quality service possible, all at reasonable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 51 Reviews
5/ 5stars
by  
on February 13, 2019
This was my second visit. The work was completed before the estimated time. Thanks to the friendly & knowledgeable staff.
5/ 5stars
by  
on September 9, 2018
Friendly and fast service. The parking lot was packed but they still completed the work on my car very fast! I recommend this place!!
5/ 5stars
by  
on December 23, 2017
I received excellent customer service as well as great work done on my car as well!
1/ 5stars
by  
on November 8, 2017
This is my 5th time going to this place but this is the first time I'm facing this problem. I was charged 1250$ for heater problem. The part is 350$ but the labor was 850$. When they called me before to tell the problem, she just told me the total amount but she did not break down the charges. If she would have told before itself that it is going to charge 850$ for labor, I would have gone to a different place or do it by myself. Simply you took advantage of my problem. Why do you want to spoil your goodwill. I have talked to Ryan, General Manager and he was always saying that we conveyed the total is 1250 and you agreed to pay. Yes I agree to that but I don't know that the labor cost is 850$. Lot of my friends and colleagues and my community people will be going to this center. But I would definitely going to bring this to everyone's notice. No justice has done to me even after giving the review and General Manager talking to me. Please look into this. Thank you,
5/ 5stars
by  
on November 2, 2017
Service was completed before the estimated time.
5/ 5stars
by  
on October 1, 2017
Nice service
5/ 5stars
by  
on July 21, 2017
Mark Shaw was very helpful. Great service!
5/ 5stars
by  
on June 29, 2017
Awesome guys! As a woman, I often feel taken advantage of when it comes to repairs, but we compared prices of different tires together on the internet to insure that I was getting a great deal. I appreciated that very much!
5/ 5stars
by  
on August 15, 2016
Kenya Pierce is a superb employee. She was so helpful and recommended exactly what I needed. She was very thorough and talked in simple language that I can understand. She is defintely an asset to the Firestone Auto Center in Irving Tx /Mac Arthur St. I will let all my friends and relatives I know to ask for Kenya Pierce on Mac Arthur blvd in Irving Tx for the best service Firestone can offer.Thank you for hiring such a great employee.
5/ 5stars
by  
on July 24, 2016
The crew at this location are attentive and very professional. I appreciate their help!!
5/ 5stars
by  
on December 26, 2015
I always use the center in Irving Texas On MacArthur and oxbow The manager Xavier is a great guy and extremely helpful
5/ 5stars
by  
on December 12, 2015
I am happy with the service.it was quick and too good.
5/ 5stars
by  
on December 10, 2015
I purchased my tires through a 3rd party and had them shipped to this Firestone location. When I dropped off my car the process was fast and the staff was friendly. The front desk clerk made me feel welcomed and appreciated. It took about an hour for them to swap out 2 tires. I was expecting longer. The clerk informed me about a known issue involving my alternator but left it at that when I told him I have plans with my dealership already. I didn't get the typical "we recommend this this this and that that that." Which a lot of places try to do with up selling and pressure. I will come to this shop for now on for anything I need if they can do it.
5/ 5stars
by  
on November 9, 2015
This was my first at Firestone and they did good. It was fast, they were professional and polite. I'll come back.
5/ 5stars
by  
on November 7, 2015
Service was really great. The gentleman was friendly and polite
5/ 5stars
by  
on October 21, 2015
I use Firestone since they are very close to where I work and they always keep me posted as to the s ta tus of the repairs or maintenance to be performed. I can drop the car off in the morning and they make sure its ready by the afternoon, and if it ever a repair that warrants them keeping the car. They always make sure to notify me early so I can make arrangements to get a rental.
4/ 5stars
by  
on September 28, 2015
Had a flat in Irving and they got me back on the road quickly.
5/ 5stars
by  
on September 25, 2015
Thanks The guy who help me to save $100 on tires they did good job.
5/ 5stars
on August 6, 2015
I I used their services less then a month ago. It was just oil change with coupon but they not only changed oil but also did a quick check of my car & made me aware that my car battery needs to be changed. I did not take it seriously and one day my car didn't start. I did a battery check at Walmart and I had to replace with new battery. I will give 10/10 to Firestone!!!!
1/ 5stars
by  
on August 6, 2015
I was very frustrated when I walked out to my car, after working a double the day I took my Chrysler Crossfire to get the tires rotated at this Firestone location, to find that my 19" wheels had been swapped with my 18" and were now on the front of my car rubbing against the wheel well!!!!!!! ***Please note that these are not weather specific tires and do not need to be on a certain side of the vehicle.*** I couldn't believe that a technician who is supposed to specialize in tires could make such a large error, one that could have potentially caused MAJOR damage to my vehicle. Needless to say, even though the issue was resolved (by a different Firestone location), I WILL NOT be going back to ANY Firestone for anything EVER.
5/ 5stars
by  
on July 7, 2015
They take very good care of my cars and questions - a high quality establishment.
2/ 5stars
by  
on June 25, 2015
Oil change light still on After leaving it there at 1, guy said it will be ready by 5:30. When I arrived at 5:30 they didn't even start on it. I think his name was Ernie, had to get the attention of someone to get started on my car. I took advantage of the 9.99 a/c check special, and he said they could email the details to me, since the mechanic for some reason decided to delete from the work invoice. They called me the next day and advise they could not email but could fax it to me. I don't have a fax. Inconvenienced by this because they should know what they can or cannot do, now I have to go back again and get this information. I plan on going back to get the light fixed and the details of the a/c check, however I should not have to go back to get these things done!
5/ 5stars
by  
on June 20, 2015
Very good service . The service advisor was very nice and knowledgeable.
5/ 5stars
by  
on June 17, 2015
They're in my neighborhood, so easy to use them for both car and motorcycle needs. Never a problem with service. They've done my state inspections, repaired punctures, and I stop there all the time to check my Harley's tire pressure. My car will need new tires in a few thousand more miles and I'll buy them at this Firestone facility. One of the mechanics even helped me once to re-thread the input shaft of my airplane magneto. Go there and you won't be disappointed.
5/ 5stars
by  
on June 15, 2015
I recently needed some work done on my truck and my wife's car so I called Firestone. It was a particularly busy Sunday and the location was low on staff, so my confidence that we could both be helped was not very high. I called ahead to see what the situation looked like and talked to Xavier, who was very friendly and honest about the situation. Based on his personality and friendliness we decided to try the place anyway. Xavier was even nicer in person and did everything he could to help us in any way possible and make us comfortable. The place was very busy, phone rang every 5 minutes, the waiting room was full, and he was alone in the office. Xavier handled the situation like pro, managed all customer expectations and somehow got all the work done and made everyone happy. My wife had a nail in each back tire and I thought I would need two replacements. Since the shop was full, Xavier personally looked at my wife's vehicle. After his inspection, we only had to buy one tire because the other tire only had a small screw in it that he pulled out for us. (Other shops had already told my wife that she needed two replacements). It was clear that Xavier was truly interested in helping us, not just getting into my wallet. This location isn't the closest one to my home by a long shot, but I will go there every time now that I've met Xavier and seen him in action.
5/ 5stars
by  
on June 15, 2015
I am pleased with their service. They told me exactly what was wrong and what to expect as far as time and cost. They did not try to sell me unneeded products and services.
5/ 5stars
by  
on June 3, 2015
I got an inspection and tire pressure check and everything went very good and timely.
5/ 5stars
by  
on May 28, 2015
I always use them for my tire and alignment, but the service is so great and I feel confident in the shop, I think I may use them as my primary mechanics.
4/ 5stars
by  
on May 24, 2015
they made my car ready with in time and given discount with out asking for it
5/ 5stars
by  
on May 16, 2015
I took a chance and dropped by to see if they could help me with a break light that went out yesterday (store 26425). To my surprise this is something they could fix. They also fixed my SUV's back glass door that would not stay open anymore. This was all done in the time it took me to go over the Einstein bagels for breakfast. They called when it was done and I walked back over to pay. Great service! Amazing they can fix so many things when you just see tires walking in.
4/ 5stars
by  
on May 14, 2015
It's been only a week that I have the prim well tiers installed. I am happy with the purchase. The road noise is not much
4/ 5stars
by  
on May 9, 2015
Great service my ac was out and I needed it repaired. Went here. Condenser replaced. Went out again 4 months later. Got everything fixed under warranty. Good as new. In fact better.
1/ 5stars
by  
on May 7, 2015
I had a tire with a slow leak and brought it in to get plugged on last Thursday. I paid twenty dollars and left thinking the job was completed with no problem. I brought the car back the next day because I still had the same problem. The gentleman in the shop brought the tire to me to show where they had patched the tire perfectly and showed me another spot where someone else had attempted to patch another hole (no one brought this to my attention on the initial visit). He said they did a poor job patching the hole and that was reason for the leak. He also said the tire was beyond repair and I would need to purchase a new tire. I advised that I didn't have the funds to make that purchase and would have to ride on the tire for the time being. The very next day I brought my car to a small tire shop in Lewisville and the owner patched it for six dollars. So far it hasn't given me any problems. So after twenty dollars and two visits, I still had to go to another establishment to get the correct job done at a fraction of the price. Needless to say, I don't plan on returning to Firestone.
5/ 5stars
by  
on April 19, 2015
I went for state inspection of my vehicle and it was done in short time. I m happy that I did
5/ 5stars
by  
on April 17, 2015
I went for my state inspection and every thing was completed in 20 minutes. This was great
5/ 5stars
by  
on April 17, 2015
great service, professional personnel, fast , all you need in one place
5/ 5stars
by  
on March 26, 2015
I have been going to the same Firestone for 6yrs and have always been treated with great customer service and friendliness. Highly recommended always do a great job.
5/ 5stars
by  
on March 16, 2015
I have been using Firestone since 1986 I have yet bad service.
1/ 5stars
by  
on February 26, 2015
I brought my car in for rims and tires. When I left, I was handed a list of work they wanted to do on my car for $1,142.81. Two weeks later, I returned because one of the tires they put on my car was leached. As I left, they handed me a revised list of work that I needed to have done on my car for $2,338.44. Plus, they also handed me a bill that belonged to someone else. I wanted to get a second opinion, based on the two excessive lists I was given. Happily, I found a reputable mechanic who totally fixed my car for $905.00 and told me that much of the work they had recommended at Firestone was not needed.
2/ 5stars
by  
on February 26, 2015
I went in to get a tire changed and found out the previous servicer had not returned my key chuck. I went across town to get my chuck back, went back days later and had some services completed in my lunch hour. In my dismay when I went to my local Firestone to complete an alignment the Firestone in Irving DID THE SAME THING. The frustrating thing was they never called to say "Hey we have your key chuck" even thought they knew they had not returned it. I wasted 2 hours on a Sunday and had to go back to get my key. Just not very professional.
5/ 5stars
by  
on February 25, 2015
I get my oil changed there every 3K miles and they have always done a great job. I will continue to be a loyal customer.
5/ 5stars
by  
on February 6, 2015
I really enjoy this location. The employees are very friendly and knowledgeable and I feel like I'm always treated right.
4/ 5stars
by  
on February 4, 2015
Price and guaranty on tires is great. Great road warranty.
5/ 5stars
by  
on February 3, 2015
As a single woman I have trouble trusting my car to just anyone. The employees at the Firestone store on MacArthur (@ Walnut Hill Ln) have always treated me with respect and have never told me my car needed something it didn't. I wouldn't take my car anywhere else
4/ 5stars
by  
on February 3, 2015
They were helpful and the wait time was reasonable.
4/ 5stars
by  
on February 2, 2015
I go to this firestone location almost regularly. I always got my vehicle on time that was promised and with the problem resolved in desired manner. Only once it so happened that they were not able to reproduce the root cause of the issue with my vehicle. Usually the wait times are pretty high , if you can do something to reduce the waiting time it would be great. Thanks for your service
5/ 5stars
by  
on February 2, 2015
I will always rely on Firestone for my maintenance needs.
5/ 5stars
by  
on January 27, 2015
My entire family uses this location, and Mark and his crew takes care of my needs, as I drive a handicapped van that is a little out of the ordinary, they take exceptional care of me.
5/ 5stars
by  
on January 24, 2015
This is the only place I take my car. The staff is awesome.
2/ 5stars
by  
on January 22, 2015
I have been here many times. recently went for a car health check up. surprised to see that whatever they suggested me to get changed were actually not required. Surprised. Will not return back.
5/ 5stars
by  
on January 22, 2015
I have been going to this Firestone for years, and they take excellent care of me and my automotive needs. I will continue to go back.

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