Car Repairs And Tires At 6136 S Sunbury Rd From Your Westerville Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 6136 S Sunbury Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

6136 S Sunbury Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #278626 Managed by Ryan Soucek

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll examine lights, suspension, belts, and more. Plus, our team believes in offering the most consistent service on the market, all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

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Learn More About Our Different Services

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 41 Reviews
5/ 5stars
by  
on January 16, 2019
Fantastic service, Efficient and friendly as well as thorough !! Loved that th tech told me what small changes I might experience with snow tires. Ed was very friendly!! Thank you guys!
5/ 5stars
by  
on January 11, 2019
We are so satisfied every time we take our car to this location. The most recent time was above and beyond. They noted a warranty on a part that we had forgotten about and therefore our quote was much lower cost than we anticipated. Always trustworthy, reliable, cost effective, friendly service!
5/ 5stars
by  
on November 21, 2018
The worst part about servicing ones car is the up sale attempts and sitting waiting way being your appt. Ryan was awesome. On time, explained everything, applied a coupon without me asking and no high pressure upsales. I'll go back for all service.
1/ 5stars
by  
on November 6, 2018
I was quoted an outrageous amount - $600 for front brakes! Had the work done to my satisfaction elsewhere for much less. Ryan is sketchy and indifferent to the needs of the customer. Charging the absolute most he possibly could. I won't even return for oil changes.
Responded on November 7, 2018
Hi, Tasha. We are very sorry to hear about your pricing concerns. We strive to maintain competitive pricing throughout our stores and we would like to get this matter escalated to our upper management team to investigate. Please email us at socialcare@bfrc.com with your contact information, a link to this review, and any invoice numbers related to this visit. We value your business with Firestone and look forward to your response. ^Katrina
Firestone Complete Auto Care - Westerville Management
5/ 5stars
by  
on June 28, 2018
Service was professional and timely with competitive pricing compared to other mechanics.
5/ 5stars
by  
on February 25, 2018
It was very good, I always appreciate the level of professionalism the Sales Advisers, the Service Techs, and the Manager of the location exhibit.
4/ 5stars
by  
on December 4, 2017
5/ 5stars
by  
on September 29, 2017
I have been using this location for several years now . The service advisors are very kind and helpful especially Ryan . They go above and beyond to make sure the customer is satisfied. I would highly recommend this store to any of my friends and family . They have always made sure I got exactly what I needed and never tried to sell me what I didn't. Keep up the great work !!!!
5/ 5stars
by  
on July 19, 2017
Professional, clean, efficient. Recommends items to have done without undo pressure
5/ 5stars
by  
on September 30, 2016
I stopped at a competitor location to have a leak checked. They quoted me $740 to fix a problem that they never explained. I took my car to the Firestone on Sunbury Rd. Frank up front and Sean the tech took the time to show me and explain what was wrong. Not only did the do an exemplary job, it only cost $260 to fix. Excellent customer service. Frank, Ed, and Heather are all fantastic employees.
1/ 5stars
by  
on September 20, 2016
Mechanic and sales rep recommended brake lights be replaced because they were both out. Checked them at home and all of my lights worked. Called the store, sales rep said maybe the mechanic checked them while the car was off and that's why they didn't light up. I turned the car off while I was on the phone with him and the brake lights were on.
1/ 5stars
by  
on October 21, 2015
I recently brought my Ford Edge in to have the tires checked because the low tire pressure light had come on repeatedly after my husband had added air to the tires. I told the person checking me in that I thought it was the front tire on the driver's side, but I wasn't sure so could they check all the tires. When they brought my car around and said it was done he told me the front tire rim was corroded and that they had sanded that off and put air in the tire as well as all the others bringing them all up to 35 pounds. The repaired tire was at 20 pounds when I took it in. He told me the rear tire on the driver's side was at 22 pounds. When I asked if they took that tire off to check it too, he said no, that I had said it was the front one. I reminded him that I had said I wasn't sure and he agreed that that was what I had said. My frustration comes from the fact that one tire was at 20 pounds the other at 22 pounds when the pressure was supposed to be at 35 and they didn't see the need to further inspect the one that was at 22 pounds. Does that make any sense to you?!? He could tell I was annoyed and offered to check the other one, saying it would take another hour to hour and a half if I had the time, which I didn't. Why didn't they just automatically do that when my car was up on the lift? It amazes me that two of the people working there - the one who actually worked on the tire as well as the person who took care of the computer work did not seem to see a need for checking the other tire. Am I missing something here?
4/ 5stars
by  
on September 19, 2015
I came in for an oil change, filter change and tire rotation.
5/ 5stars
by  
on August 19, 2015
been with this particular Firestone for many years. Great people , service.
5/ 5stars
by  
on August 6, 2015
I recently had the timing belt replaced (along with the water pump) and the cost was competitive and somewhat less than the dealer, but the work was done is less than the estimated time and two weeks sooner than the dealer could schedule. My cars have been serviced at my Firestone store for many years and I expect to continue
5/ 5stars
by  
on June 1, 2015
I came in originally due to a flat tire on a Sunday. I was worked in and out the door in less than an hour!!! I came back 3 weeks later and replaced the other 3 tires and got a lifetime wheel alignment. I won't go anywhere else!!!
5/ 5stars
by  
on May 17, 2015
I went in to get my flat fixed and they reinstalled my spare back under my truck. Other places throw it in the back bed and leave it for you to do. I was impressed ..
5/ 5stars
by  
on March 6, 2015
This location always provides awesome and timing service. I feel like we have always received honesty and never been mislead.
5/ 5stars
by  
on March 1, 2015
My husband knows a lot about car repairs and does a lot the work on our cars. Whenever he's buys or it's beyond what he will do, we always go to Firestone at this location. They are honest, and their prices are reasonable. I tell my kids to take their cars there, too.
5/ 5stars
by  
on February 27, 2015
........................................good work.
5/ 5stars
by  
on February 27, 2015
I like going here because I know they are honest and don't try to oversell things. They do good work.
5/ 5stars
by  
on February 27, 2015
Employees are friendly and helpful And timely. Waiting area is clean And comfortable. Service is completed on time
5/ 5stars
by  
on February 26, 2015
I have used Firestone in Westerville OH numerous times. The employees are very helpful and friendly and my car is fixed right the first time.
5/ 5stars
by  
on February 15, 2015
We use them for all of our cars service needs. The service we receive is exceptional!
5/ 5stars
by  
on February 6, 2015
I have always gone to Firestone Westerville and never had a bad experience! I've always been helped quickly and it's incredibly easy to make an appointment!
5/ 5stars
by  
on February 4, 2015
Wonderful, quality service and repairs. Highly recommend!
5/ 5stars
by  
on February 3, 2015
Used them for 5 years, always great service. Professional
4/ 5stars
by  
on February 2, 2015
When I need service due to auto repair, this store is always there and treat me like a valued customer
5/ 5stars
by  
on February 1, 2015
Service was quick. Very respectful of my time, and good prices.
5/ 5stars
by  
on January 29, 2015
Use my local Firestone store for maintaining all family cars. Prompt straightforward service at prices quoted or below quote. I am known on a first name basis and treated as a valued customer. The local Firestone store was able to figure out one problem that the dealer was unable to diagnose even after having the car for several days.
4/ 5stars
by  
on January 25, 2015
I've been going here since they opened, and it's the best Firestone in Columbus. Staff is always friendly, turnaround time is quick.
5/ 5stars
by  
on January 25, 2015
Used 1 month ago always helpful timely and values you as customer
5/ 5stars
by  
on January 25, 2015
I have dealt with Dan and his team for years. I am always treated fairly, provided with detailed recommendations and have had no problems in the many years I have worked with them. I have literally spent thousands of dollars there and am satisfied I got a fair deal with good work in all cases.
5/ 5stars
by  
on January 25, 2015
Personalized by remembering me.Have gotten me in to work on my car when I dropped in and didnt have to wait long time.
5/ 5stars
by  
on January 24, 2015
I've been coming for 5 years and will continue to do so
5/ 5stars
by  
on January 24, 2015
Great job keep doing what you guys do. This survey takes too long
4/ 5stars
by  
on January 24, 2015
Service used for regular oil change and alignment.
5/ 5stars
by  
on January 23, 2015
I have had my car serviced here about 8 years and always get reliable and friendly service. They never pressure me to purchase services other than the intended repair or service and are courteous & efficient.
5/ 5stars
by  
on January 23, 2015
Took my Daughter's vehicle in for an Oil Change, Tire Rotation, and the routine check over. Unfortunately two of the tires were worn down for some reason so Firestone had to replace and I went ahead and paid for an alignment. We have been taking our cars to this Firestone for years and so far they haven't given me a reason to go elsewhere for routine maintenance. Frank and Ed are two service advisers that I feel I can trust so I try to make it a point to take our cars when they are working. Although I do think all the guys are honest there.
5/ 5stars
by  
on January 23, 2015
I trust my 5000 mile checkup to Firestone. Have for years.
5/ 5stars
by  
on January 22, 2015
They have a great staff who explain things in simple non tech terms. I not only use them for tires, but as mechanics as well. They are good and honest people. I use the Firestone on Sunbury Rd in Westerville Ohio.

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