Car Repairs And Tires At 4120 Montgomery Rd From Your Cincinnati Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 4120 Montgomery Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

4120 Montgomery Rd
Get DirectionsHours + Information
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #15687 Managed by John Dean

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll examine fluid levels, steering, hoses, and more. Additionally, our team believes in giving you the best service possible, at unbeatable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (513) 370-2313.

    The Source For Great Offers On Tires.

    Discover Our Range of Auto Repair Services

    With 90 years of dedicated service, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

    Customer Reviews

    (4.5 of 5) - 31 Reviews
    5/ 5stars
    by  
    on June 4, 2018
    5/ 5stars
    by  
    on May 4, 2018
    Being told for months by my dealership (free oil change visits) that I needed new tires. After having a flat tire I decided it was finally time to bite the bullet and get tires. I dropped my car off for service and was happily surprised when Paul called and reported that I in fact did not need new tires. Firestone was able to repair my flat under my road hazard warranty, perform a balance and rotate, and an alignment (everyone should buy a lifetime alignment, I can't begin to say how much that has saved me over the years). I am extremely satisfied with the services provided and will remain a customer for life.
    5/ 5stars
    by  
    on March 29, 2018
    I want to thank Paul, Josh and Billy for the quick, professional and efficient job that was performed. Wonderful job you guys! My go to repair shop!
    5/ 5stars
    by  
    on October 29, 2017
    Purchased a great set of tires for my daughter's Kia Rio for $215 out the door!
    5/ 5stars
    by  
    on April 29, 2016
    I did not have an appointment and was on a tight time schedule. The Norwood shop fit me in and completed the work in a timely manner. It made my day much easier to deal with.
    5/ 5stars
    by  
    on March 18, 2016
    The Firestone Complete Auto Care in Norwood, Ohio is the best! The Manager, Derek Lester, is helpful, knowledgeable, and professional. It was a remarkably good experience.
    3/ 5stars
    by  
    on December 8, 2015
    I bought new tires for my Nissan Maxima last week at Firestone. I was not impressed with the customer service or timeliness. Also, I purchased a lifetime alignment package for my car two years ago, but the serviceman told me (conveniently) that they could not perform the alignment because the tie rods were loose, which would cost almost $500 to repair. Every time I go to this shop I feel like they give me a list a mile long of expensive repairs my car needs.
    5/ 5stars
    by  
    on November 17, 2015
    I called Firestone early and Derek helped me fix my wheels quickly and on time and at a great price ! He was so helpful and answered all of my questions! Great service !!
    5/ 5stars
    by  
    on November 16, 2015
    George was amazing! He deserves a raise! He was very knowledgable and professional
    5/ 5stars
    by  
    on November 14, 2015
    I used them four days ago and a couple of times in months prior to this and I am very happy with my choice. Great customer service!
    5/ 5stars
    by  
    on October 23, 2015
    I can get my oil changed for free at the dealership but I've been coming here for over a year now and I wouldn't go anywhere else! Great customer service!
    5/ 5stars
    by  
    on August 6, 2015
    I use them about two weeks ago and plan on going back
    4/ 5stars
    on August 6, 2015
    Great service for oil change and check the brake system.
    5/ 5stars
    by  
    on July 30, 2015
    Fit service in a convenient and timely manner. Courteous and friendly.
    5/ 5stars
    by  
    on July 22, 2015
    I had a car emergency on my way down to Lexington and had to stop to get it resolved. The staff here fixed it for me for no charge and I was able to continue my trip.
    4/ 5stars
    by  
    on July 16, 2015
    One place told me 2 hours to fix a leak on a tire. It wad under an hour.
    5/ 5stars
    by  
    on June 25, 2015
    The firestone in norwood ohio had excellent customer service I've been going there for years they were very helpful looking over my vehicle's i would recommend them to anyone.
    5/ 5stars
    by  
    on June 17, 2015
    Very good service. Went out of their way to call numerous used parts dealers to find correct part for my vehicle.
    5/ 5stars
    by  
    on June 9, 2015
    Great customer service and nice staff. George is great!
    5/ 5stars
    by  
    on June 1, 2015
    Quick and easy. Always provide great service and goo value
    1/ 5stars
    by  
    on May 30, 2015
    I did an online appointment set up explaining exactly what I would have liked done in addition to the tune up that I also wanted done. The tune up was completed however when I picked my vehicle up I noticed a puddle under my truck as I walked out of the building and turned around and went back in and got the associate behind the counter to come look at it. While we were out there another gentleman came over to the vehicle and said he had just topped off the power steering fluid and that he did spill some. In dropping off my vehicle that morning I had asked the associate behind the counter that morning that I had some whining when I turned the steering wheel and if that could be looked at. While pulling out of the parking lot it was still making the same whining noise and I called the store a couple of blocks away and explained what was going on and I was put on hold and when he got back on he said give it a day or two to let it set in to keep turning the wheel because the level was low. That day it could have been resolved but a few days later it was replaced some where else on my way home from work. The day I was there you received $830 from me for a tune up .....very disappointed
    4/ 5stars
    by  
    on May 15, 2015
    I have been using them for a while an have experience Customer Care . A 10 on servicing my Car
    5/ 5stars
    by  
    on April 18, 2015
    Their location is convenient and the men were gentlemen. They were almost from another decade and it was refreshing. They were knowledgeable and showed genuine concern. Thanks guys!
    5/ 5stars
    by  
    on April 12, 2015
    Firestone just gained a life long customer! Extremely busy Saturday and the staff managed to fit me in. Quoted hour plus wait, was done and out in 35 minutes.
    5/ 5stars
    by  
    on February 26, 2015
    I had my new used vehicle gone over & serviced. Derek is always great to work with.
    5/ 5stars
    by  
    on February 4, 2015
    I always receive Great Service from Firestone on Montgomery Rd in Norwood, OH!
    5/ 5stars
    by  
    on February 3, 2015
    I've had my car in there a couple of times. Excellent service with a really good staff. One of the toughest things to find is a dependable, honest auto care provider. If your vehicle needs service, LOOK NO FURTHER !
    4/ 5stars
    by  
    on February 3, 2015
    Although things were taking care of well on my care I am noticing a change in customer service that is not exactly to my liking, seems to be something different each time and anything from all requested services not being completed, to at checkout questions being half answered, updated sticker in my car not being accurate...
    5/ 5stars
    by  
    on January 25, 2015
    went to them about a month ago and had my new tires rotated ,,,[ brought them there ]and was really surprised ,,they did not charge me for the service ...i loved it ,,,
    5/ 5stars
    by  
    on January 25, 2015
    I bought four new tires along with the Road Hazard in the middle of 2014. Recently a tire was consistently low in pressure. I brought it to Firestone, where it was repaired along with courtesy checks for free. I was pleased with the service.
    1/ 5stars
    by  
    on January 23, 2015
    I went to the Norwood Firestone in Cincinnati Ohio on Monday this week: I walked in and told them what was wrong because I experienced the same problem in 2012, I was told they would look at it and tell me what was wrong. I felt talked down too as a female. I was there because my car needed the Left front hose that supplies the brake fluid changed due to aging and the brake pads were releasing too slowly. I was quote about $100 - $125 for the part and labor. However, I was also told all of my brake fluid needed to be changed to do the job; which was surprising? I was shown a test strip the mechanic said he dipped into my brake fluid and it tested for copper! But I said no to the complete fluid change and as I was then being quoted about $190 for the hose and labor (you do the math); the manager chimed in that all the fluid had to be changed to do the job. So the final quoted was about $250 for the complete job. I called a competitor that changed the right hose in 2012, never told them the Firestone quote, and was quoted around $89 for the job and they'd bleed the brakes. In conclusion, I paid roughly $9 and change for Firestone to look at my car, level the fluids and oh, I had to remind them to check the tires. I took my car to a competitor and it was repaired. This was really disappointing from Firestone, a company my grandparents trusted and had an account with. I had also recently opened my own account there. Man, you don't want to be uninformed going in that shop. What a shame because I have no trust for them now.

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