Firestone Complete Auto Care: Your Source For Tires And Repairs At 6345 Glenway Ave In Cincinnati

Ready to come in to your local Firestone Complete Auto Care on 6345 Glenway Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

6345 Glenway Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #21288 Managed by Kevin Loftus

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll inspect tires, headlights, the battery, and more. Plus, we're dedicated to giving you the best service possible, all at reasonable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Learn More About Our Different Services

    With 90 years in the car care service industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.5 of 5) - 40 Reviews
    5/ 5stars
    by  
    on March 2, 2019
    5/ 5stars
    by  
    on January 12, 2019
    I had run over a large piece of metal the night before that was sticking sideways out of my tire. I called Firestone from another tire place as I got my last tire from the Firestone in Newport and the tire place I was at didn't have the same Tire. The young man that answered said he would order it and have it there by tomorrow set up my appointment for 1 p.m. This Firestone I called was on Glenway Avenue in Cincinnati. They were wonderful. When I came in for my next day appointment, the young man that ordered my tire was there. they were quite busy that young man was supposed to be off that day but due to them being short handed he had showed up anyway took very good care of me. He offered a courtesy check when I let him know about my car pulling and possibly being out of alignment and let me know my front end was out of alignment which I'd already suspected plus gave me a small discount if I wanted to have it fixed. I'm waiting on that but the tire was done and I'm so grateful especially the day before the snow. I'd also asked about my donut that was low on air that morning and Tom the gentleman that checked me out went back out to my car that was ready to go to make sure this was done. He looked took it out from the back of my car to make sure they had put air in it said it was done he even check it out to check on it. Nico was the young man that I called the night before who was there that day to also help out. This is a wonderful Firestone I was in and out in less time then I expected as they were short handed. Thank you guys. You did an awesome job!
    5/ 5stars
    by  
    on April 1, 2018
    These guys here are the best! I went in for a tire rotation and alignment and the tech noticed sidewall damage on one of my tires. I told him that I had to drive back to Pennsylvania and he made it his business to get the tire in stock the same day to have it replaced before I hit the road.
    1/ 5stars
    by  
    on February 5, 2018
    Made an appointment online to have my power steering fluid flushed and refilled. Explained that the power steering pump was replaced with a brand new one in 09/17 by my husband. Said that it was whining and I believe that the system still has air trapped in it. Appointment was confirmed via email a short time later to bring my vehicle in for the service I requested the following morning. Took my car in the next day and was greeted by a nice man who proceeded to take my name and told me he had read my note in the appointment booked online, told me the inspection would cost $99 even though I did not request an inspection but rather to have the power steering fluid flushed and refilled. I told him that would be fine and he took my car key. They took my car back to the first bay in the garage within 15 minutes of getting there, about 20 minuets later the gentleman that greeted me came out to tell me that my steering column was failing.? I asked if he was sure and asked if my rack and pinion was failing, he stated that my power steering pump was ok and so was my rack and pinion. Didn’t mention anything about my power steering fluid or even that they flushed it. I was beside myself when he came out to tell me this and knowing it was not in fact my steering column but power steering related. He assured me that his mechanic had checked over my vehicle. One would wonder how this mechanic determined my steering column was failing when he didn’t even put my vehicle up on a life. I know this because was vehicle was in bay one and they have a glass door from the garage to the waiting area and I could see my car as I was sitting waiting. How is it that this man could determine my rack and pinion was ok without putting my SUV up on a lift, not only that but determine my power steering pump was not defective when he didnt pull off my passenger side tire or have my car on a lift to determine this!!!!! The most this mechanic did was open the hood, didn’t hook the vacuum to my system to tell if it did have air in the system. At best all he did was check my tire pressure and reset my TPMS. I’m still in awe with the lack of knowledge and stupid this guy has. Tried upselling me a quote of $79.98 power steering flush to a $979 unnecessary repair. I was originally told total repair cost out the door was $856, went to get my key from the mechanic and than told me his mechanic just told him I’d need an alignment after the repair making my total bill $979. I believe that I was being taken advantage of as a female, I believe this guy thought I’d get sucked into an unnecessary repair getting me a used part from the scrap yard and making my car worse. All this from a simple power steering flush and refill. Never again will I take my car to Firestone. And on a side note, a gentleman was having engine repair work done on his vehicle and his bill wasn’t over $200, he left shortly after the man that greeted me when I came in. No sooner than he left he immediately came back stating to the manager that his engine was making loud thumbs and hasn’t done that prior to the work Firestone done on it. She quickly took him off to another part of the building so that the customers waiting for their vehicles didn’t hear. As I heard this I was thinking to myself, would I really intrust these people to work on my Acadia! Called an honest well known mom and pops auto shop and explained to the owner what Firestone had told me. Long story short, my steering column is not failing. Tentioner pulley was going out and I did have air in the system. Don’t intrust Firestone Complete Auto Care to repair you vehicle.
    4/ 5stars
    by  
    on December 14, 2017
    5/ 5stars
    by  
    on September 21, 2017
    KEVIN, the store manager went out of his way to make sure our vehicle was repaired to our high expectations, and it was! It is a real treat do actually deal with someone who uses a common sense approach to repairing cars. The whole staff at my Glenway store is top notch. Sorry to brag on them but they are so much more than just part changers!
    5/ 5stars
    by  
    on July 19, 2017
    Very friendly and professional. Great prices.
    5/ 5stars
    by  
    on July 19, 2017
    THEY HAVE A GREAT TEAM THERE. THE STORE MANGER WAS GREAT.
    5/ 5stars
    by  
    on May 20, 2017
    Everyone was friendly & helpful. Having recently moved to Cincinnati area, I appreciate that they are trustworthy
    5/ 5stars
    by  
    on March 6, 2017
    Great professional staff. quick and efficient service. they called to verify the services I wanted. They also called promptly as soon as services were completed. great experience, wonderful location.
    5/ 5stars
    by  
    on February 10, 2017
    I appreciate the speed with which they serviced my vehicle, even with me requesting last minute additional services. Also, I really appreciate the care they took to keep my interior spotless as they worked on my car. Sslesperson as well as the techs were sll very personable and informative. Best of all, the price was right!
    5/ 5stars
    by  
    on February 5, 2017
    Always professional, honest and love the hours of operations!
    3/ 5stars
    on November 27, 2016
    Two days to replace two tires - have patience if you go here for tires.
    5/ 5stars
    by  
    on October 6, 2016
    Kind, thorough, prompt, good follow-up, car was returned clean.
    5/ 5stars
    by  
    on October 4, 2016
    Great service. They fit me in without an appointment and stayed late to finish my vehicle while maintaining a cheerful attitude about it.
    4/ 5stars
    by  
    on November 23, 2015
    They were very efficient and professional as always.
    5/ 5stars
    by  
    on October 26, 2015
    Aaron Gideon was extremely helpful! Best service I've ever gotten from an auto parts store.
    4/ 5stars
    by  
    on September 12, 2015
    I needed my oil changed. They changed my oil. They did it when they said they would. Now I have oil.
    5/ 5stars
    by  
    on September 10, 2015
    Helped flat tire within one hour and did it with only 40 minutes left till closing!
    5/ 5stars
    by  
    on September 8, 2015
    My car is a 2007 and started feeling like it was giving out. After going here I feel my car will last for a good while. Thank you so much Firestone
    5/ 5stars
    by  
    on August 12, 2015
    I was in for what I feared might be a major problem . The people at this location knew that I was heading back to New Hampshire in a few days. It turned out the problem was very minor, but I was at their mercy and depending on their honesty. I am pleased to say that honesty is what I got!!! Thank you.
    5/ 5stars
    by  
    on July 8, 2015
    Amazing service, amazing staff, amazing experience!
    5/ 5stars
    by  
    on June 25, 2015
    Aaron is a great employee I was completely satisfied !
    1/ 5stars
    by  
    on June 15, 2015
    I called to schedule an appointment for an oil change and tire rotation and apparently spoke with the district manager on the phone. I was told I could get in immediately so I drove 30 minutes (and passed up dozens of other businesses) to get to this particular store due to past (positive) experiences with them. When I got there, I was told that there was only one technician working and two other people in front of me who would each take approximately an hour. So needless to say, I did not get in immediately and wasted a bunch of gas and time driving there for nothing. The lady behind the counter was very cordial and apologetic and did all she could but there was no way they were able to get my oil changed and tires rotated that evening and coming back later was not an option.
    5/ 5stars
    by  
    on June 13, 2015
    Service was friendly and competent. They adjusted their schedules to meet mine. Also the lifetime alignment deal is great. I have used it 3 times now on my car. I highly recommend it.
    2/ 5stars
    by  
    on April 29, 2015
    Did the whole break work last week and everything goes wrong. ..on.my break
    5/ 5stars
    by  
    on April 29, 2015
    I've basically just gone here for the regular maintenance like oil changes, tire rotation, etc. The few times I've needed more they were easy to work with and I'd been 5-6 times for oil change and a pair of new tires because I could only afford to replace two at that time and they were less expensive than the competitors I could find. Well a few months later when the other two tires were REALLY worn (about 6 years probably 80000 miles on them) and I didn't have enough dough to buy both at once but I got a flat on one and they worked with me to get the price down to where I could afford both. I dig that a place you're loyal to will be loyal to you. Plus they're pretty quick and reasonable on oil change for using semi-synthetic oil.
    5/ 5stars
    by  
    on April 26, 2015
    Very helpful, simple experience. Hours open is a major plus compared to competition.
    5/ 5stars
    by  
    on April 18, 2015
    I was there two weeks ago for a tire sensor change I have been going there for years.
    5/ 5stars
    by  
    on February 26, 2015
    The Firestone store on Glenway Avenue in Cincinnati always provides great service on my two cars--very friendly and professional personnel.
    5/ 5stars
    by  
    on February 26, 2015
    What stands out in my relationship with the dealer/Firestone store that I go to is that they have always provided me with great expertise and workmanship in taking care of my car concerns. I rely on their advice on taking care of general maintenance of my car and greatly value the genuine concern they have on my safety by informing me of mechanical problems. I not only value them as a reliable repair station, but also as friends that have my needs take care of.
    5/ 5stars
    by  
    on February 26, 2015
    I bought tires and had other services done. Honest and reliable.
    5/ 5stars
    by  
    on February 24, 2015
    Had a light come on. Firestone fixed. then got home and light came back on had to come back up and have it checked again. Then they had to have their expert check the next day. All in all problem got resolved but.. they had adjusted my bill after they realized I wasn't happy with what had happened.
    4/ 5stars
    by  
    on February 4, 2015
    MY EXPERIENCE WITH FIRESTONE HAS BEEN A GOOD ONE, THE MECHANICS ARE ALWAYS FRIENDLY AND COURTEOUS. IF THERE IS A PROBLEM WITH MY CAR,THEY IMMEDIATELY LET ME KNOW. I HAVE BEEN GOING TO FIRESTONE FOR A SEVERAL YEARS AND I HAVE NEVER HAD A PROBLEM WITH THE SERVICE. IF YOU ARE LOOKING FOR CARING AUTO CARE, FIRESTONE SHOULD BE YOUR CHOICE.
    4/ 5stars
    by  
    on February 2, 2015
    I just think they are very expensive two times more then another shops
    5/ 5stars
    by  
    on February 1, 2015
    Any time I have trouble with my car I can always count on they're honesty and their timely manner in fixing the problem.
    5/ 5stars
    by  
    on January 25, 2015
    Thank you for the quick service when I had to have a tired pluged, use did a great job.
    5/ 5stars
    by  
    on January 23, 2015
    Best mechanics in Cincinnati! I have trusted the same Firestone service shop for 20 years and see no reason to go anywhere else!!!
    5/ 5stars
    by  
    on January 23, 2015
    i have had a few problems with my car and every time i have been given an honest assessment and work has been done in a timeley fashion
    4/ 5stars
    by  
    on January 23, 2015
    Went in to have my tire patched. Unfortunately, it wasn't patchable. New tire was installed quickly. Service was friendly and professional.

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