Car Tires And Services At 6810 Loch Raven Blvd: Firestone Complete Auto Care In Towson

Come in to your nearest Firestone Complete Auto Care at 6810 Loch Raven Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

6810 Loch Raven Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #24538 Managed by Keli Maddox

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates will give your car a free courtesy check. We'll examine fluid levels, wipers, hoses, and more. Additionally, we're committed to providing the best auto repair possible at affordable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or plan your appointment online or by calling (443) 536-0244.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.2 of 5) - 31 Reviews
5/ 5stars
by  
on July 4, 2018
5/ 5stars
by  
on June 29, 2018
Duane Sparks is an excellent technician. He is able to resolve problems and complete work efficiently. The office staff is always very helpful.
5/ 5stars
by  
on May 30, 2018
I have been a Firestone customer for more than 20 years and have taken my vehicles to multiple locations in the local area. Like any business, repeat visits are associated with a pleasant and satisfactory experience. The service at this location has been amongst the BEST during my patronage and it's because of the outstanding staff - Joe Jones (former Manager), Heather Appleby(Sales) , and Duane (Mechanic). I've had no recalls and have complete confidence in the service provided. The only challenge is the waiting area which can get extremely hot from direct sunlight penetration, but my understanding is that upper management is working to resolve this issue. Thank you!!
5/ 5stars
by  
on January 5, 2018
5/ 5stars
by  
on September 6, 2017
I've visited this location twice and each time my experience has rated a 10 (extremely satisfied). The staff is courteous and professional and they make you feel welcome. Their rates are actually lower than a shop that I used in the area and their work is thorough. On my last visit, the counter person was honest and shared that my vehicle was no longer experiencing the issue and that it was up to me to proceed with a possible fix, or to wait and see if the issues occurred again. I appreciated his honesty. I will return to this shop and will recommend it to my friends and family.
5/ 5stars
by  
on August 12, 2017
It was fast and the workers where exact on confirming that you understood what they were talking about
5/ 5stars
by  
on August 7, 2017
Always great
5/ 5stars
by  
on July 3, 2017
This location is my go-to for service, it is right up the street, less than a mile away. I am always confident and comfortable leaving my car in there hands. Tires , alignments, brakes, oil changes, whatever I need they are my go to!! Always professional and courteous!!! Thank you for consistently being this way.
1/ 5stars
by  
on July 2, 2017
I brought my truck for an alignment and left with $1,400 in recommendations no alignment.Took my car to my regular Fire stone $80 no recommendations with an alignment.TERRIBLE SCAMMERS taking advantage of a female .I will never come to this location again!
5/ 5stars
by  
on July 1, 2017
Very friendly and professional ! I highly recommend this team ! Very good and efficient quality work ! Thumbs up all the way.
5/ 5stars
by  
on June 24, 2017
Good job got out at expected time
5/ 5stars
by  
on May 26, 2017
My Acura was serviced here at a better quality than the actual dealership. Professional techs, aligned my car perfectly and fixed a few minor issues. Will definitely return
4/ 5stars
by  
on April 1, 2017
The time used to fix my car was great. The technician also called to let me know the the issue with my alignment. Thank you.
5/ 5stars
by  
on January 18, 2017
This was my 1st experience with Firestone and I was highly impressed. The Service Advisor, Kyle, was professional and knowledgeable but very accommodating. He explained everything to me and I did not feel like he was "talking down" to me. I was also very impressed with the service performed and the work was completed within a reasonable amount of time and at a very reasonable price.
3/ 5stars
by  
on January 10, 2017
I received more respect from employees. service was quicker and I did not wait 3/4 hours at my last visit. The service at firestone has improve and yes I would recommend other people to firestone
5/ 5stars
by  
on December 12, 2016
I was on my way back to Connecticut on Sunday when a object the size of a ping pong ball with a nail embedded in it lodged in my front tire. I called several Firestone stores and all could not help me except the Loch Raven store that offered to squeeze me in and complete the repair within 2 Hours. While it did take a bit longer than promised because my wheel lock key could not be located, they completed the repair and got me on my way for only $21 despite the extra effort it took to do the repair! I highly recommend this Firestone Store!
5/ 5stars
by  
on October 29, 2016
I came in for a new battery and it took no time at all. The employees were extremely respectful and urgent. They noticed I needed air and filled my tires free of charge. It was a great customer experience.
4/ 5stars
by  
on June 20, 2016
Very good job. Fixed a electric problem that the dealer couldn't.
5/ 5stars
on May 19, 2016
5/ 5stars
by  
on May 7, 2016
Lochraven Blvd is the only location I preferred to all my associates for car care needs!☺
2/ 5stars
by  
on November 22, 2015
They changed my oil. But other places often check and top off fluids and vaccum out your. Car which they did not. Also it took a long time. They changed the oil in about 20 minutes and then decided to make me wait an hour to ring me up while they helped a girl that came in after me. Bottom line if you have a bunch of time to spend for mediocre and overpriced service this is the place to go
2/ 5stars
by  
on September 23, 2015
I've been going to Firestone for about 4 years now. But last Wednesday, I've decided to try another one on the other side of town. The staff was very pleasant but I felt like I had to be the supervisor. They were suggesting work orders like- cabin filters and air filters. (Things I had done personally the day before.) Also, the staff was not very knowledgeable about how to apply "brake fluid." In addition, I had to remind them to apply a "service sticker" at the left corner of my windshield. Finally, My car was ready for about 30 mins before someone would beckon me to come to the front counter to check-out. Overall, I was not pleased with my service. Maybe next time will be better. :-/
5/ 5stars
by  
on August 25, 2015
Excellent customer service and work. Convenient location and quick quality service.
5/ 5stars
by  
on August 19, 2015
I took my car to the Taylor Avenue location and I'm so glad I did! I thought that I had brake issues and was told that my brakes were fine. The inspection did find a issue that I was unaware of and they fixed that. My level of trust and confidence in Firestone has soared because of of this experience. Kudos to Mike & T.W.
5/ 5stars
by  
on August 6, 2015
Fast, easy, excellent service. One of the best car care / repair experiences I have had recently.
1/ 5stars
by  
on June 30, 2015
I used to go here for regular service. I will only return for the cheap oil changes. They said i need new brakes when i changed them less than a month ago at a different place and tried to charge me nearly $300. I didn't believe them and when to a friend's shop. He said there was nothing wrong with my brakes at all. The sound i was hearing was just rust being removed when braking. Never again
4/ 5stars
by  
on June 2, 2015
I scheduled an appointment for an oil change. The service was prompt and completed in a timely manner. I felt the price was a bit high but all and all a great experience.
3/ 5stars
by  
on May 13, 2015
Had tires put onbut was unable to get my front end alignment. I was stated by the staff that they did not have the equipment/tool that was big enough to align the vehicle. I had 20" tires put on. Thus I still an alignment.
5/ 5stars
by  
on May 6, 2015
Good job prompt I love the work they done !! Everyone should go there
5/ 5stars
by  
on February 7, 2015
I have been a long time customer who typically spends over $10,000 @ year with the same location. I have over six vehicles at all time in my car fleet. My only concern for the location is the constant change of personnel. This means that "I have to constantly reestablish my position with the staff and why I consider my needs more important than the next customer." My vehicles are my business livelihood. This location has been quite consistent amd excellent in all aspects of customer service and integrity despite the personnel changes. I do not need quick as I do allow at least one day for any needed repairs.
2/ 5stars
by  
on January 24, 2015
I was very disappointed this visit. Chris was nice enough, but the man in the back came up front and insisted I needed new brakes and other work. I told him I had just gone to the dealer for work and had them check the brakes (among other work), and they said they were fine not a week prior. That's one thing I had bragged to others about this store-not being pressured and feeling like I was being respected and given quality work with very nice service. Not so last time-left a bad taste.

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