Car Tires And Services At 9653a Belair Rd: Firestone Complete Auto Care In Nottingham

Welcome to Firestone Complete Auto Care at 9653a Belair Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

9653a Belair Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #352795 Managed by Michael Villani

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll check fluid levels, steering, belts, and more. Plus, we're devoted to giving you the best service possible, all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 41 Reviews
5/ 5stars
by  
on September 16, 2018
Great service. Really try to understand what is going on with car. Work diligently to find source and solution. Excellent explanations. I feel valued as a customer. Mike, Joe and the crew are great!
5/ 5stars
by  
on September 5, 2018
I left out that when I arrived to pick up my car, the technician was gone, but Georgio printed my invoice and took his time explaining the charges to me. He was very approachable and friendly (as the other two were) and I felt a lot safer when I got on the road to go home. Thank you all so much!
5/ 5stars
by  
on August 4, 2018
5/ 5stars
by  
on July 11, 2018
Chuck was very helpful and walked me through everything that was fixed in detail. Great customer service.
5/ 5stars
by  
on July 8, 2018
Chuck the service manager was the most awesome person who loves his job and provided perfect customer service when today's stores do NOT. I felt taken care of and TRUST firestone at this locaton and wil go back for more work if needed. Plus I found out Firestone does Inspections.
5/ 5stars
by  
on June 14, 2018
I had a flat tire and they stayed open late to put two new tires on for me. Exceeded my expectations and they now have a customer for life!
5/ 5stars
by  
on April 24, 2018
This auto shop is the best I have ever been too. They are very personable and do not try to nickel and dime you. They offer free services along with the needed repairs showing how far and above there customer service is. Do not go anywhere else or you will be disappointed.
5/ 5stars
by  
on February 4, 2018
I called the store on a Saturday, which is normally fully booked, and spoke with Joe. I asked if they would be able to fit me in (just an hour before closing) to plug 1 tire, and even though they did not have the time, he was kind enough to let me come in. When I got there Joe was extremely personable and held a nice conversation with me until my car was ready (45 minutes *awesome*). He informed me on why my tire was loosing air and Keith(I believe that was his name) the technician fixed the problem for me perfectly. This store is always so accommodating and professional and I would recommend them to anyone. Thanks guys!
5/ 5stars
by  
on January 27, 2018
Very cistomer service oriented. Friendly, honest. I am glad I found them!!
5/ 5stars
by  
on May 15, 2017
I made an online appointment to have my alignment done. I received a call confirming the appointment which I appreciated. As soon as I showed up, the technicians took my car right away and were done the job in less than an hour. The car handles great once again!
5/ 5stars
by  
on January 8, 2017
As always, good work, fairly priced. Nice attitude by all.
4/ 5stars
by  
on September 11, 2016
5/ 5stars
by  
on July 21, 2016
The manager, Ashley is an asset, she goes above and beyond to help her customer. Also the service tech, I can't remember his name, was awesome.
5/ 5stars
on June 11, 2016
Scott and his team were honest about what was required and what was recommended to get my car working.
5/ 5stars
by  
on March 31, 2016
I had a 12 noon appointment for an oil change on a Friday. I was able to make an appointment online the evening before after the business was closed. I need my vehicle to be completed ASAP to make a trip out of town. The technician was able to move my car up to 11:00 am and get it done earlier than I expected. Thanks for the great service.
5/ 5stars
by  
on December 21, 2015
worth the bargain. for real though. Expected a long wait
5/ 5stars
by  
on December 19, 2015
Super awesome and fast service! I appreciate the friendly staff also!!
5/ 5stars
by  
on October 29, 2015
It is a joy to find any business you can trust to provide professional, concscientious service and at a cost that is more than reasonable. The Firestone dealer in Perry Hall, MD has proven itself in every category I can think of: clean, neat, polite, caring, sensitve to the problem, eager to help, thorough in explaining options, technically 21st century; etc. Over the last year, I have had all three of my vehicles serviced without one reason to doubt that everything was done to perfection. After 57 years of driving experience, I can recommend Firestone fearlessly.
5/ 5stars
by  
on October 28, 2015
Got all 4 tires replaced. We had a miscommunication in the process of it all but the staff made it a point to make things right with me as a customer. Will be coming back.
5/ 5stars
by  
on October 28, 2015
Made an appointment online for early on a Saturday morning. Showed up a little early and they got me in quickly. Staff were very friendly and provided me with all the information I asked for and more. Will return for all future services. Thank you!
5/ 5stars
by  
on October 14, 2015
It was just a tire repair but I was pleased about the entire experience enough to go out of my way to go there again
1/ 5stars
by  
on October 9, 2015
Took Jeep in for an alignment and after 4 hours they offered to split the cost to have it towed away even though it was drivable when taken in. I had to show them and physically help them to adjust the suspension back so I could drive it again. They could not wait to get me out of there.
4/ 5stars
by  
on September 10, 2015
I used them 2 days ago and I left feeling in control, knowledgeable, and not taking advantage of.
5/ 5stars
by  
on August 7, 2015
Knowledgeable staff, felt trustworthy.Financing a plus with the Firestone card.
5/ 5stars
by  
on August 7, 2015
Everyone was courteous, the work was done well and prompt.
5/ 5stars
by  
on August 6, 2015
I usually go to the Firestone off of Liberty Road, so I was hesitant about using another one. I dropped my car off a couple hours before my appointment time and it was done ahead of time. The staff was also very personable. There wasn't too much seating, but the facility was very nice. I would recommend the Nottingham location.
4/ 5stars
by  
on July 8, 2015
nice people and do a great job for my tire. take a very short time.
5/ 5stars
by  
on June 7, 2015
I took my car in for an oil change and new tires. They squeezed me in on a busy Saturday. They changed the oil and called me and said my tires still had plenty of life in them. They could have taken me for 4 new tires, but they didn't. They were honest with me and I am so grateful. I will be sure to recommend them to everyone!
5/ 5stars
by  
on May 29, 2015
I got a new tire and it's Gucci so Gucci I almost cried
5/ 5stars
by  
on May 29, 2015
I am a repeat customer and I always get exactly the service I requested with no up sale of services I do not need or asked for. Work is completed in a timely manner and the staff is friendly and professional. I'll keep coming back!
5/ 5stars
by  
on May 28, 2015
The staff at the Nottingham Firestone were outstanding with their service and attentiveness to my needs and even helped me with a problem that my vehicle was having, great professionalism.
5/ 5stars
by  
on May 12, 2015
My first visit to this location and they are definitely now my preferred location. Customer service was excellent and although they said it would be a 2 hour wait, they got me out sooner. Waiting area was clean and family friendly to accommodate my kids who I had to bring with me.
5/ 5stars
by  
on April 25, 2015
We have several vehicles maintained here. Each time we are treated like our vehicles and our satisfaction are top priority; from scheduling appointments, to explaining what new products are out there (i.e. 'tires' ) that may work best for our vehicles, to finishing the job. Continues to be a great experience, each time.
3/ 5stars
by  
on March 24, 2015
Had a couple issues resolved which was great, but I really needed my heat fixed and they couldn't do it. They replaced my thermostat and drained a clogged heater hose. My car was in there 3 times and my heat still doesn't get hot. They told me I had to take it to the dealership. Im disappointed that they supposedly replaced a "bad" thermostat but I have the same issue now as I did before taking my car in and they won't refund me for the thermostat until I get the dealership to look at the car.
2/ 5stars
by  
on March 19, 2015
i purchase tires two years ago this winter one tire had a slow link i went to firestone to get it fix they said did not have time they were all book up ,they didn't say that when i purchase them i had to go some where else to get it fix i down think i will be going back.
5/ 5stars
by  
on February 3, 2015
Great Service! Only thing better than the service is there Professional attitude towards there customers!
5/ 5stars
by  
on February 3, 2015
Good service, very accommodating, professional, competitive pricing, courteous, good location, friendly staff, prompt, trustworthy, knowledgeable and honest.
4/ 5stars
by  
on February 1, 2015
I get good oil changes all the time.I call make an appointment come on time and leave fast.
1/ 5stars
by  
on January 25, 2015
Firestone installed a set of new tires on my vehicle. Part of the tire installation process involves balancing all four wheels. After the new tires were installed I started noticing vibration when driving at highway speeds. I happened to be getting an oil change (not at Firestone) a month or two after getting the new tires, and while there I asked the mechanic to check my wheel balance. Turns out all four wheels were very much out of balance. So it appears Firestone didn't balance them at all after installing the new tires.
5/ 5stars
by  
on January 22, 2015
I have gotten new tires, brakes and many oil changes at this location. Staff is always very helpful, wait is never long, and most important I always feel like I received the service I needed at a resonable price and never feel pressured to buy things I don't need
5/ 5stars
by  
on January 22, 2015
I used the service to install a new battery... however, after 5 days the car would not start. I had to tow the car to the service center using my new AAA membership. I signed for the AAA membership to have the car towed... the technician at merchant found that the terminals had came lose... they tightened the terminals and the manager Gary Brier gave me a store credit (to be used for future services) of $70 as compensation that I had to pay for towing.

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