Firestone Complete Auto Care: Your Source For Tires And Repairs At 3521 Veterans Memorial Blvd In Metairie

Ready to come in to your local Firestone Complete Auto Care on 3521 Veterans Memorial Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3521 Veterans Memorial Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #4669 Managed by Joseph Dominguez

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll inspect tires, steering, hoses, and more. Plus, our team believes in giving you the best service possible, all at great prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 41 Reviews
5/ 5stars
by  
on September 2, 2018
5/ 5stars
by  
on February 4, 2018
Joe, Kirby, and all the guys are wonderful. I won't go anywhere else for my auto needs.
5/ 5stars
by  
on December 19, 2017
Prompt, courteous, honest, great work! Thanks
1/ 5stars
by  
on November 14, 2017
Very unpleasant environment. Usually very welcoming and trustworthy. I'd rather pay more at the dealer for better service.
1/ 5stars
by  
on October 2, 2017
Staff broke off my tire pressure sensor, did not fix it, and even charged me to remove it from my tire. By the time I checked out they had charged me for nearly everything they could, even things I assumed to be courtesy inspections. Very disgusted by this business practice and I will not be returning to this location at any point in the future.
5/ 5stars
by  
on September 8, 2017
This store has a solid crew and we receive consistent service. Fixed our 1998 Ford F150 in one day, even though special part was required from dealership. Truck is running great. Mgr keeps us well informed.
5/ 5stars
by  
on August 20, 2017
The salesmen and the mechanics went above and beyond to help my wife and I drive away with our new used car in safe working condition. They were professional and kind-hearted.
5/ 5stars
by  
on July 26, 2017
Front desk guy was very nice, and gave continuous updates on estimated time. Mechanic was very friendly and explained the problem with my current alignment instead of just telling me I need it done.
5/ 5stars
by  
on July 24, 2017
I brought my car in for air conditioner and break light repair. My needs were met, a courtesy check was done, and good service was provided.
1/ 5stars
by  
on July 6, 2017
After visiting the store for a Tire Balance and alignment, they placed chrome tire weights on the outside of my Black Custom Wheels!! No thought was used by the Technician! SMH....
2/ 5stars
by  
on July 2, 2017
I had a slow leak repaired, when I left the low pressure light was still on, I checked the air pressure when I got home, the tire that was fixed was low, hope it was fixed. I did not have time to return to the store. There were greasy finger prints all over the interior of my vehicle. Not Happy!!
5/ 5stars
by  
on April 20, 2017
The guys at Firestone were so nice and helpful! My tires were changed quickly and I didn't have to wait very long. Will definitely go back.
5/ 5stars
by  
on March 24, 2017
This location really helped me out after a long day at work and a tire that had side wall damage. Even with everyone busy I was in and out quickly. Steve took care of us. Great asset to the company and location. He is the reason my family will be back.
5/ 5stars
by  
on March 24, 2017
Would recommend 100%, Highly experienced crew and prompt response's to my questions.
5/ 5stars
by  
on September 9, 2016
5/ 5stars
by  
on July 30, 2016
Job completed timely
5/ 5stars
by  
on May 14, 2016
The service was great
4/ 5stars
by  
on December 17, 2015
This is my fourth experience with this Firestone location in about six months time frame. For different vehicles, not because of having to return due to issues. Which after my horrendous experience at a competitor's location. Note: That was in Georgia, but is still a primary reason for me seeking Firestone instead of returning to them. I particularly like Firestone's Price Match Guarantee.
5/ 5stars
by  
on November 5, 2015
Had to get new tires ASAP and was able to get them at a fair price from the store manager special ordered.
4/ 5stars
by  
on November 3, 2015
Service was good and they were able to find a problem with the tie rod. The wait time was longer than expected, but overall it was a good experience and will use them again.
5/ 5stars
by  
on October 18, 2015
I called this afternoon to ask about getting 4 tires. Said I could come in today and get the work done in about an hour. No hassle, no up sell, in and out quickly as promised. Friendly, quick service in a good location. Thanks!
5/ 5stars
by  
on October 17, 2015
Courteous, friendly, very helpful service at a reasonable cost. Great experience.
5/ 5stars
by  
on October 12, 2015
It's just across the street from my work. I have been buying tires there for many years. The tires are great and the job is done guickly and professionally. I am sure the tires are competitively priced also.
5/ 5stars
by  
on October 2, 2015
2 weeks ago my wife punctured the sidewall on her suv tire mid evening and Todd and his crew went above and beyond to procure a matching replacement before the end of the day. They even aligned the car as requested. The crew was very courteous, accommodating, and patient given it was the end of the day and as a husband and father, I thank you for helping us get our truck back on the road. We will always buy our tires from Firestone. Boris Palacios
3/ 5stars
by  
on September 8, 2015
I had 4 brand new tires placed on my SUV. I also requested 3 things: 1. To replace my unrepairable full spare flat which was in trunk with one of my old tires that was still in drivable condition. 2. To throw away the rear passenger tire that had a couple of nails in it and a slow leak needing constant air placed in. 3. To place another of my old acceptable tire in truck for me to take home and store in my garage. Firestone placed on my new tires and balanced my car - love my new tires. However, they 1. placed the rear passenger tire with the slow leak and 2 nails back in my trunk. 2. which make me wonder if they threw away and replaced the tire on full spare which was flat and not repairable before mounting spare under the trunk bed. While my car was being serviced, I spoke a 2nd time to the head technician and he interrupted and dismissed me by saying its all on the requisition and that they will follow it. Well they did not, its minor since I love my new tires but led me not to trust car mechanics to follow your request. I am a near 60 female and cannot for my safety afford to have tires that are flat and not drivable.
5/ 5stars
by  
on August 8, 2015
Glad to have personalized service and attention from a staff member that seemed to genuinely care and not rush me away of he himself rush away to do something else before I had been helped.
5/ 5stars
by  
on July 27, 2015
I called crying because it was Sunday evening, everything was closing and I needed a tire. I had called so many other places and no one had my size tire and no one wanted to help me. I was trying to get back home to Lafayette after being there all weekend with my little girl for a swim meet. Todd told me to go into the store and he will find me a tire. He did too, my size and my brand. One of the employees had to drive really far to get the tire for me also. By the time they got the tire and put it on it was about 45 minutes past closing time. Never once did they complain or make me feel like a burden to them. They were all soooo incredibly nice. So THANK YOU!! All you guys are AMAZING!!
5/ 5stars
by  
on July 8, 2015
Great guys, gave good advice and were genuinely friendly. I was able to make a same-day appointment, and they got several things done in a few hours.
5/ 5stars
by  
on July 7, 2015
I've been using Firestone for over 10 years now, I'm looking forward to another 10! Great jobs!!
5/ 5stars
by  
on May 3, 2015
Since moving back to New Orleans I have used Firestone for any work I could not do on my car and truck. They are great mechanics, they have great prices, and are always quick and efficient. I trust them to help me and tell me whats right!
5/ 5stars
by  
on May 1, 2015
The gentleman running the counter really did his best to get me in and out 2 days in a row with 2 different flat tires.
5/ 5stars
by  
on April 18, 2015
From the first call to the completion of my service I was completely satisfied! I work across the street from a firestone location but I will take the extra time and go to this location (by lakeside mall) they were EXCELLENT!!!
5/ 5stars
by  
on February 19, 2015
My experience here over 20 years ago has kept me a loyal client. They always seek the best most cost effective way to keep your vehicle on the road.
4/ 5stars
by  
on February 4, 2015
I have a long history w/firestone and I've been in Louisiana for almost 2yrs. and this time I felt like they really worked/cared about me! Sometimes i wonder when they check the fluids I wonder if it needs fluids do they top it off? There has been times when I've gotten my oil changed and some other fluids were needed and it didn't happen?
5/ 5stars
by  
on February 4, 2015
In and out so fast I didn't have time to drink a cup of coffee.
5/ 5stars
by  
on February 2, 2015
Took my car for battery keep draining and had to jump start several times before I brought in. Since battery is almost new, they could have told me anything. But they didn't . I have been taking my car for several years now, I will NOT take my anywhere else..
5/ 5stars
by  
on January 31, 2015
Firestone replaced my catalytic converter the same day as I brought my car in unannounced. A few months later, they replaced a wheel bearing. Always quick service and never any problems. Will definitely continue to bring my car there.
5/ 5stars
by  
on January 27, 2015
I have never been disappointed by firestone. On the rare occasion there has been a problem they have always handled everything with a great attitude and always made things right. I've been a customer for years and will continue to be a customer. Always great service , even from out of town stores when needed
5/ 5stars
by  
on January 23, 2015
We had 4 brand new tires put on the car, the service was great. The car was taken in on time for the appointment and everything was done quickly. Price shopped around and they were the best in town. When they didn't have the tires I quoted in stock, they upgraded and honored the lower tires price. Don't hear of that too often anymore.
1/ 5stars
by  
on January 23, 2015
i do not know what happen too this store but my experience last time was horrible manager BAD ATTITUDE had appointment was told did not make a difference so basically what he told me why waste my time.REALLY time to find another tire dealer I guess hope they get a real manager for firestones sake.
5/ 5stars
by  
on January 22, 2015
I recently had my vehicle serviced at the South Carrollton Ave Firestone store. I always go there because the service is always excellent and courteous. I appreciate their honesty when giving recommendations and trust my car with their mechanics. Thanks for the great service, it keeps me coming back.

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