Firestone Complete Auto Care: Your Source For Tires And Repairs At 2500 Veterans Memorial Blvd In Kenner

Ready to come in to your local Firestone Complete Auto Care on 2500 Veterans Memorial Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2500 Veterans Memorial Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #17205 Managed by Brian Breaux

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll inspect fluid levels, air filters, the battery, and more. Plus, our team believes in providing the best auto repair possible at unbeatable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 36 Reviews
4/ 5stars
by  
on January 20, 2019
I have no real complaints about the service. Everyone was nice and very attentive to my needs. I just can’t believe how expensive tires have become, especially when you consider I own a 29-year-old vehicle with 14 inch wheels. $75 for one tire? Really? I used to get four for $99 at Firestone. The good old days are gone forever!
5/ 5stars
by  
on May 17, 2018
Honestly, this location gave some of the best services! Start to finish! Start being from first phone call when Jason and i ordered the tires from finish when it was done. You or anyone rather; can tell that every last employees there on that shift love working for either/and:The company/Jason. Unfortunately, the first location I accidentally went to wasn't as nice; nor did care and/or friendliness flow threw the service desk workers.
5/ 5stars
by  
on February 17, 2018
GREAT SERVICES AND PEOPLE! 5 STARS!!!:)
5/ 5stars
by  
on January 8, 2018
We were visiting New Orleans when our van broke down. We managed to get it to the Firestone on Sunday morning about 10:00 AM. They quickly figured out what was wrong and let us know. We asked them to do the work and they started right away. The team went above and beyond to make certain our van got fixed even with challenges with parts that weren't available on Sunday. Thanks to their great work we weren't stranded and were able to get home safely. We'll be back!
5/ 5stars
by  
on January 7, 2018
This store has been my go to for service on all four vehicles in my family for more than five years, and there has not been a single bad experience related to either the courtesy and helpfulness of the interior guys or the quality of the work from the shop. The prices quoted for your approval are the same numbers that show up on the final bill, but on the infrequent occasion that there is an additional problem discovered , I always receive a phone call with an explanation of the issue and a quote on the additional work for approval.
5/ 5stars
by  
on December 18, 2017
Love coming to this location! Never have to wait too long and prices are always reasonable. Love the staff here. Tracy and Moe are a great asset to the company.
5/ 5stars
by  
on February 13, 2017
They provided me with great service, they helped me understand exactly what was wrong with my vehicle and told me what it would take to get it fixed! Would recommend service to anyone.
5/ 5stars
by  
on January 2, 2017
1/ 5stars
by  
on December 29, 2016
I went to this location because it was close to my job to get a tire patched after my light came on for low tire pressure and I noticed a nail was in my tire. I went to this particular location and I was told after calling first that it would be an hour, it turned out to be two hours. When I initially got in my car I noticed the light for low tire pressure was still on, I went back into the dealership and I was told to try it and the light will go off, I drove it up and down Veterans blvd. and it still did not go off I returned and then I was told sometimes it takes a few miles for the light to go off well I went home which is a thirty minute drive from this location and the next morning the light was still on , so I returned for a third time and then I was told by the manager that he will check the tires and that this service normally cost 20 dollars, he checked 3 of my four tires and came up with the conclusion that my sensor is bad that's why the light wont go off, told me it could be fixed for 125.00 I declined because my brother is a mechanic and I will have him check it out, I would not trust this location to give me a glass of water, I will never return to this location. I feel as though they only told me this to get rid of me and that's horrible customer service. I love my normal location which is clearview Pkwy they have a wonderful set of employees at that location and they really care.
2/ 5stars
by  
on June 14, 2016
I am very dissatisfied with my latest Firestone service. This marks the second dissatisfied service in a row. The previous service, a year ago, caused my car's A/C to not blow cold air, which was repaired free of charge. This last service was to repair the A/C not blowing air through the vents. I should have followed my own diagnosis and done the repair myself. Firestone misdiagnosed a faulty blower motor, finding out after replacement that the new motor did not work either. The original motor had to be put back in and the correct faulty part, the blower motor resistor, replaced. I could have bought the resistor for half the price Firestone charged. My car's cabin filter was replaced with a new filter that I could have bought for $10.00 less. The labor was something I could have easily done myself. I could have done everything myself for $91.09, a saving of $189.09, 67% of the $280.15 charged. Unless Firestone does something, I'll probably take any future service needs elsewhere.
4/ 5stars
by  
on December 24, 2015
I've been doing business with Firestone for a year now, and the service has always been exemplary. They even gave me a courtesy drop off and pick up so I could finish my Christmas shopping. Awesome service.
5/ 5stars
by  
on December 19, 2015
I have had consistent quality care from this Firestone location. I trust them. Kenner location on Veterans Blvd
5/ 5stars
by  
on December 13, 2015
With an appointment on a weekend, the shop got me in and out less than an hour for an oil change.
5/ 5stars
by  
on November 25, 2015
Every time I've been to the KENNER Firestone they have been Friendly and Fast.
5/ 5stars
by  
on October 19, 2015
Went in to purchase tires, quick turn around and very helpful.
5/ 5stars
by  
on October 12, 2015
Very happy with my last visit. The manager Mike, talked me thru my problems and did not try to sell me services I did not need, but stayed consistent with the factory recommendations.
5/ 5stars
by  
on October 5, 2015
I recently went in on a Monday morning with no appointment to get a new set of four tires, the tires were not in stock at the Kenner location but they ran to the nearest warehouse (Laplace) and got my tires and I was still out of there within 1.5 hours! I love my new Bridegestone tires, they are quiet and have great traction! Also, I was not pushed or pressured into buying other services, which was refreshing!
4/ 5stars
by  
on September 22, 2015
I went in for one service and the worker notified me of something that needed to be done so that I would not get a ticket from the police.
1/ 5stars
by  
on September 21, 2015
Brian Breaux tried to help fix the alignment problem on my 2008 Lexus ES350 but wasn't able to. Had to bring the car back two times. I appreciate his courteous manner & the effort put forth. I had previously dealt with Mike (tires manager) & he was of no help & didn't want to even consider returning my money.
5/ 5stars
by  
on September 16, 2015
Mike McCain was very pleasant and accommodating on Labor Day. Thank you.
5/ 5stars
by  
on September 13, 2015
I was towed there because my battery had died. After a tech checked out my Jeep, Brian showed me what kind of battery I needed. I had no options, so I replaced the battery and went home. All the men at Firestone were friendly, courteous and helpful giving me all the information I needed to know.
5/ 5stars
by  
on August 28, 2015
GREAT service as always, always friendly, NEVER try to push for a more expensive product, always try to fit my budget, and VERY clean.
5/ 5stars
by  
on August 11, 2015
Professional staff, esp the manager. Able to get me in & out very quickly. Good phone communication.
5/ 5stars
by  
on July 3, 2015
Mike was great I called and ask about the tires I found on line and he was very helpful brought my car in got four new tires and was very happy with the great service I received
5/ 5stars
by  
on April 25, 2015
The service on my vehicle was completed quickly. However, in the short time I was there, I overheard the customer service reps telling customers multiple times what service(s) were needed for their vehicles and what could wait. They didn't try to force products/services on customers like some other places. They simply explained to them what they should expect without those services/products and left the customers to make their own decisions.
4/ 5stars
by  
on April 17, 2015
I brought the car there thinking it was a tire balance problem to find my problem was bigger. Had to collect the money to return and have the service done and done properly and in a timely manner, Keep up the good work
3/ 5stars
by  
on February 26, 2015
Knowing that I have to spend at least 200 hundred dollars to take advantage of the 30 days same as cash, may cause me to delay a lot of my lower priced fixes.
5/ 5stars
by  
on February 26, 2015
My husband heard my tire leaking air when I left for work and added air & I drove straight in to Firestone on Clearview Pkwy * I-10 in Metairie, LA at 8AM; probably a busy time for them. The staff was pleasant, asked me about tire rotation (which I needed) and I had my tire fixed & tire rotation completed by lunch! I would strongly recommend this Firestone location & the Kenner location where I purchased my tires.
5/ 5stars
by  
on February 25, 2015
The always make me feel like I am a valued customer.
5/ 5stars
by  
on February 3, 2015
I have been using this Firestone location since 2006. They always do a great job and are completely honest in what they think needs to be done. They won't try to bamboozle you. Their prices are fair and they get the work done in a timely manner. I highly recommend them for all of your automotive needs.
5/ 5stars
by  
on February 2, 2015
I work for an air condition company where I get screws in my tires. I take it to Firestone where i get fast and curteous service. Because I purchased the tires from Firestone, I have road hazard. I feel like I can go at my covenience, they repair it while I wait, then I am on my way.
5/ 5stars
by  
on January 28, 2015
This location is one where as I woman I feel I can walk in without feeling like I will be spoken to in any confusing way! They give me options and allow me to make priority choices as to what needs to be done. This makes me a repeat customer always!
2/ 5stars
by  
on January 25, 2015
I had an alternator replaced in 2013. A year later the car died and left me stranded on the interstate. Got towed to Kenner Firestone. Had to pay labor to have it replaced again. Then was told my battery needed to be replaced as well. I left there and went to two other places and had it checked out. It checked out fine. Four months later the car is still running fine. Cannot trust the guys.
5/ 5stars
by  
on January 23, 2015
They gets you in & out & while you are waiting they keep you posted on whats going on I think that's great
5/ 5stars
by  
on January 23, 2015
I have been using this Firestone facility for over 25 years. I have always recieved excellent service at a very resonable price. They always alert me when something needs attention but are never pushy about trying sell you stuff you really don't need. This is why I have trusted them to maintain all of my cars for the past 25 years. I buy all of my tires here and always purchase the road hazard and lifetime alignment (well worth it). I have all of my oil changes (and most of my mechanical repairs) done here and I am very satisfied.
5/ 5stars
by  
on January 23, 2015
They was very friendly & I felt they were honest which is a rare find these days!!!!

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