Firestone Complete Auto Care: Your Source For Tires And Repairs At 800 Camp St In New Orleans

Come in to your nearest Firestone Complete Auto Care at 800 Camp St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

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Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-4p
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Store #4650 Managed by Ronald Porche

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine lights, suspension, the battery, and more. Additionally, we're dedicated to offering the most consistent service on the market, at affordable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.0 of 5) - 33 Reviews
5/ 5stars
by  
on February 18, 2019
5/ 5stars
by  
on February 18, 2019
Always accommodating and helpful at Camp and Julia Street!
5/ 5stars
by  
on February 3, 2019
Ronnie and Manuel were very kind and informative. They saw me same day and completed my service very quickly. I truly appreciate their professionalism, kindness, and excellent service. Thank you!
1/ 5stars
by  
on March 29, 2018
Was quoted 1750 to replace an AC hose. This is not the first time I was quoted an insane price that when I took my vehicle somewhere else was over 50% too high but it will be the last time.
5/ 5stars
by  
on February 28, 2018
We extend our thanks to your entire team,.
5/ 5stars
by  
on January 17, 2018
These folks did a great job! fast friendly service, reasonable price, and they got me back on the road in less than an hour. More than satisfied!
1/ 5stars
by  
on October 9, 2017
They scratched all 4 wheels exactly the same with the tire tool. They didn't tell me. I'd like them to prove they did not cause the scratches. Please keep in mind, the wheels were in perfect condition before tire change.
5/ 5stars
on August 25, 2017
Ellen was very kind & thoughtful! I had to work late & she made great efforts to ensure I got my car/key the same day. Superb and friendly service! Thanks again Ellen!
2/ 5stars
by  
on January 13, 2017
Charged $89.99 for diagnostic that prove to be incorrect.
1/ 5stars
by  
on June 8, 2016
Did not provide the service requested and charged double the price for an oil change from my last oil change at the dealership where I purchased the vehicle.
5/ 5stars
by  
on December 20, 2015
I have been using service from Firestone auto care for my Toyota Highlander for about 3 yrs and have been very satisfied . Service team under leadership of Randy Cory has been great. He is approachable , courteous and provides correct advice. No wonder , I moved my car service to his new Firestone location. Keep up the good work.
5/ 5stars
by  
on November 24, 2015
Needed to have a flat tire fixed and this was a very convenient location. Sales associate was aware of my apprehension since I was out of town and the information he provided assured me the tire would be safe once repaired. I was impressed with his honesty and helpfulness. Thank you!!
1/ 5stars
by  
on November 23, 2015
I just finish giving them a great review because I was so impressed with the personnel but the following day I noticed. That they had exchange my chrome stem valves for the cheap rubber one Smh
3/ 5stars
by  
on November 19, 2015
I brought truck in for an estimate. They said it would be 2600 to fix. I bought the truck for 500, so I said never mind I'm just going to junk it. But when I got there they charged me for the diagnostic (21.95) and a 25 dollar air filter. Like...why would I want a new air filter in it if I told them I'm going to scrap it? And it's not like they can put the old air filter back in because it was already in the trash... I don't know it just seems stupid. Now I'm without a truck (not their fault), but I can use all the money I can get and wasting it on a new air filter just seems really stupid. Great customer service, real friendly and fast other than the lack of insight.
5/ 5stars
by  
on November 3, 2015
The customer and auto care service is excellent; The sales rep(Ellen) is very professional and make accurate recommendations. I plan to visit Firestone every six months for maintenance; great service, great employees!!
5/ 5stars
by  
on October 30, 2015
I used this store all the time, It convenient and saves me a lot of time.
5/ 5stars
by  
on October 30, 2015
Second time I used this service to fix a flat. Left tire at the shop for p/u later, but puncture too close to the tire wall. Bought a new tire based on sales rep recommendation. Tire put on the rim, balanced, and ready for pick-up when I arrived.
5/ 5stars
by  
on October 29, 2015
I used them this past week and was very happy I did. Very pleased with the service all around! My issues were addressed and fixed in a timely manner. I will definitely use them again and recommend to others.
4/ 5stars
by  
on October 24, 2015
Got some good tires at a reasonable price. Done quickly. Very good customer service. What kept this review from 5 stars is, and always is at a Firestone, is that they try to pressure you a little too much to get other work done. I get the up selling techniques, just tone it down a touch, that's all. I'll definitely be back next time.
5/ 5stars
by  
on October 13, 2015
Was very convenient for me to drop my car off. The staff follow up was quick. They explained what I needed and helped me make the right decision on what tire and service to keep me safe on the road. The service was done in a timely manner.
5/ 5stars
by  
on September 22, 2015
This was a very painless experience. The location is super convenient and the staff is easy to talk to. I though I was going to need a major fix for what turned out to be a new battery.
5/ 5stars
by  
on September 16, 2015
I have an excellent experience every time I take my car to this Firestone location. They are efficient, friendly, and trustworthy.
5/ 5stars
by  
on September 16, 2015
Your staff at the Camp St. location are always so helpful doing a perfect job on any automotive problem. They should be commended. That's why I have used them for so many many years!!!!
5/ 5stars
by  
on September 5, 2015
I went into the Firestone after a 20+ hour road trip. During the trip from Philadelphia we ran over some debris in the highway that pulled the under car cover off. Didnt know if other damage was done. The sales rep was so accommodating and informed us that while they dont hand body work they would see what they could do and invited me back the following morning. When I arrived the representative had his team member jump on it and in 10 minutes the civer was affixed and no other work needed! Ironically the rep who I suspect is a manager was from my home town of Philadelphia! Obviously the move south did him some good! He was SUPER NICE friendly and gave me some insight into housing in the area. The mechanic and rep at the register the morning I returned were as nice and personable. I think this is my FIRESTONE Away from HOME!
4/ 5stars
by  
on June 19, 2015
I recently went there to patch a tire,with a screw in it.I made an appointment early in the morning and called them to make sure that patching a tire is not a big deal and should take no more than an hour to fix,because I had to go to work and needed the car.I was there on time,but my car didn't get into the shop until 1:15 min later,so I was already nervous,running late and disappointed -what is the purpose of making appointment ?Anyway my car gets in the shop and I was told I need a new tire,because they cant patch it,Oh well more money more time to fix,but is nobody's fault.The guys were very fast actually so I was not horribly late.The manager was very nice and helpful as well.
5/ 5stars
by  
on June 17, 2015
I had to visit this Firestone while visiting New Orleans because my tires got nails in them while traveling to New Orleans. The location was perfect because I could leave my car and walk a few blocks to my conference. Upon arriving I was greeted by Ellen. She took me under her wings and helped me every step of the way. She was VERY knowledgable and nice! Overall, it was a great experience and Firestone is lucky to have such a great employee!!
4/ 5stars
by  
on May 30, 2015
This place was really nice and did a great job. The only reason I gave them a 4 star was because of price. I thought that $32 to plug a tire was extremely high.
4/ 5stars
by  
on May 4, 2015
They forgot a key piece of service I requested. When I asked them about it, the front desk manager immediately admitted they didn't do it, called in an employee & instructed him to get it done. I'm pleased that they were honest & then made it right.
5/ 5stars
by  
on April 27, 2015
Arrived in NOLA from Memphis to discover a tire issue. Ellen was very helpful in getting us set up with new front tires. She was great to work with as we were looking for tires and planning the rest of our trip. She followed-up with me the next day to confirm what we needed done and the work was completed quickly. She was superb.
2/ 5stars
by  
on February 27, 2015
Won't be Returning after this Oil change and my care was left a mess. No protective papers used on the floor and grease on the door jambs.
5/ 5stars
by  
on February 3, 2015
I've been going to the camp st location for 6 yrs and have received excellent service every visit. Every employee has a high level of automotive expertise and friendly attitude. I completely trust their recommendations and I'm always impressed with their teamwork approach for quick automotive maintenance and repairs.
1/ 5stars
by  
on January 25, 2015
There customer service is lacking. Their pricing is less than transparent. They can't seem to get the basics of tire care right.
4/ 5stars
by  
on January 23, 2015
This location is very busy (Camp St) and I usually drop car off. Now I don't work near there, so I have to go on Saturday. I tried to make an appointment online & that proved worthless. The individual store & online service do not work together. They had no idea about the appt. I had made online. Not there fault. I think corporate should sync up a little better with their franchises. This location has checked & filled my tires 5 minutes before close at least twice. All very nice there.

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