Car Repairs And Tires At 160 S Western Ave From Your Carpentersville Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 160 S Western Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #26131 Managed by Matthew Reichhold

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check fluid levels, wipers, the battery, and more. Additionally, we're committed to providing the best auto repair possible all at great prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or plan your appointment online or by calling (224) 293-0110.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 33 Reviews
5/ 5stars
by  
on January 14, 2019
From the minute I walk in the door, to the minute I leave, I feel my vehicle is in good hands. Love the service and knowing how important the health of my vehicle is. Thanks Guys! Keep up the good work!
5/ 5stars
by  
on May 20, 2018
Everything is okay ?
5/ 5stars
by  
on February 1, 2018
Very well atmosphere,very respectful with my needs and benefits. Scott gave me very good customer service and explained every detailed done to my car
1/ 5stars
by  
on January 14, 2018
When a manager doesn’t hold himself or his team accountable for a mistake made on their part, and attempts to shift the blame to the customer thus escalating a situation, that manager should should be recognized for his failure and extreme lack of customer service skills. This was an absolute failure on Firestone’s part. I have made a call to the customer service line and am currently awaiting a call back from the area manager. I will not spend my money with smug liars, ever.
5/ 5stars
by  
on January 4, 2018
The technicians at this location are wonderful. The service and professionalism are 5 Star! I highly recommend this facility!!!
5/ 5stars
by  
on December 12, 2017
The customer service exceeds expectations!! Matt who helped with my quote and Pauly who worked on my car walked me through what needed to be done. I felt comfortable and felt like I knew what was happening and why!! Says a lot when you don't know much about cars and are worried about what is happening. These guys are awesome!! Highly recommended.
5/ 5stars
by  
on April 10, 2017
5/ 5stars
by  
on March 14, 2017
5/ 5stars
by  
on March 14, 2017
I was able to get my service needs fulfilled.
5/ 5stars
by  
on February 23, 2017
I depend on the men here to keep my cars running. I won't take them anyplace else.
5/ 5stars
by  
on November 8, 2016
Great People!
5/ 5stars
by  
on May 22, 2016
Great place. Easy to get in. People are very helpful and explain everything. Very honest.
5/ 5stars
by  
on December 17, 2015
Fantastic and expedient service! Would go back anytime!
5/ 5stars
by  
on November 20, 2015
I use Firestone all the time for my auto service needs. The staff is very pleasant to deal with and makes sure I understand any repairs I may need. I've never had a time I wasn't satisfied.
5/ 5stars
by  
on November 17, 2015
I stop by for the first time to have my oil change done. I have to say I am extremely happy with the service. The gentleman that worked on my car was absolutely helpful through the process. Over all I am defiantly recommending and returning for my next oil change.
5/ 5stars
by  
on October 18, 2015
I bought 4 new truck tires with new TPMS sensor valves. One sensor went bad after a week and I called Firestone and they had me bring in my vehicle and they replaced it immediately...
5/ 5stars
by  
on October 9, 2015
Great service and excellent service team at the front desk
5/ 5stars
by  
on September 20, 2015
Went in for oil change and bulb replacement. They found 2 other bulbs not working and showed me my blackened air filter. Got everything taken care of and then applied a discount that I was not expecting. I would definitely come back to this Firestone.
1/ 5stars
by  
on September 14, 2015
Said my car would be ready one day took them 4 days and still didn't fix everything I asked them to. I had to wait a whole other day without my car.Then I finally go to pick up my car and they couldent even print me my receipt because of some odd reason. I now have to go all the way back another day just to pick it up. If it couldent get any worse my car is still having the same problem. On top of that that they didnt even apologize. I WILL NOT be returning to get my vehicle serviced at any firestone location.
5/ 5stars
by  
on August 6, 2015
They were very very nice , and Professional they took time to explain what was going on in my car, I appreciate such good service and will go back again..
5/ 5stars
by  
on July 25, 2015
We have been customers at The western ave store for appx. 20 yrs. Always Polite,fast and right to the point! Paul S. , Matt, couldn't be better guys! Keeps us coming back! Sincerely, Brent & Cathie Filar, AC Great so far!
3/ 5stars
by  
on June 3, 2015
Not real happy about not checking the other tire preasure.
1/ 5stars
by  
on May 23, 2015
Got 4 new tires and while they where inspecting or what ever they call it they damaged my suspension forcing me to get repairs
5/ 5stars
by  
on May 12, 2015
good service, and good price for oil change. my first choice for oil changes.
4/ 5stars
by  
on April 25, 2015
Conveniently located great service, will use again
5/ 5stars
by  
on February 11, 2015
Tim and Matt helped me with brake service and my wife and I were very satisfied.
5/ 5stars
by  
on February 6, 2015
I always come here to service my car and they always do a great job
5/ 5stars
by  
on February 3, 2015
I used them last week for a oil change and as always the service was great. Made the process feel like I was a valued customer. Chris the manager was great as usual.
4/ 5stars
by  
on January 30, 2015
Knock wood I have had no problems with the service, the work nor the explanation of the warranty. Would use your service again
5/ 5stars
by  
on January 26, 2015
These guys were awesome. Not only did they did the job perfectly, they really helped me understand what was going on with the new MUCH bigger, wider tires and how they needed to make adjustments accommodate it, what i might notice while driving & telling me to come back after a few miles to tighten things up. I will use again & highly recommend.
4/ 5stars
by  
on January 24, 2015
I have been coming to this Firestone for service on my past 3 vehicles. No one matches their level of performance. The same techs have been seen on each subsequent visit which gives me a level of comfort and them credibility.
5/ 5stars
by  
on January 23, 2015
I have used Firestone in Carpentersville to repair both of my older cars. Where Firestone is not the cheapest, you get what you pay for. Most of the parts they use are lifetime guaranteed. I would recommend them for great maintenance!
4/ 5stars
by  
on January 23, 2015
I enjoy the free tire rotation, and oil change specials

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Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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