Firestone Complete Auto Care: Your Source For Tires And Repairs At 4219 Roswell Rd In Marietta

Welcome to Firestone Complete Auto Care at 4219 Roswell Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

4219 Roswell Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #28118 Managed by Stanton Sellers

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine tires, suspension, belts, and more. Additionally, we're committed to delivering the best quality service possible, all at reasonable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (770) 225-1532.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as seamless as possible.

    Customer Reviews

    (4.5 of 5) - 29 Reviews
    5/ 5stars
    by  
    on September 27, 2018
    Was referred to Bruce by a family member who is a mechanic that trusts him with his vehicles. Bruce did a great job and even came to the waiting area to answer any questions I had about how the work went and further suggested work needed.
    5/ 5stars
    by  
    on May 24, 2018
    5/ 5stars
    by  
    on May 24, 2018
    This was the greatest experience ever buying tires for my car thank you Bridgestone Firestone
    2/ 5stars
    by  
    on August 23, 2017
    Had an 8 am reservation...at 8:50 I was told I had to wait longer because I didn't have a reservation...when they showed me the book, it had my husband's first name (same last name) so they treated me as a walk-in...
    5/ 5stars
    by  
    on June 7, 2017
    A few days ago, on a Sunday night, my battery and brake light came on and I found out my AC/Alternator belt was completely missing/must have broken off. I went online to Firestone's website and made an appnt. for the next morning/Monday morning. Eric (can't remember the last name) called me around 6a to confirm my appnt. The next available was for 10am but he said to bring my car at 7a so they could try and fit me in even before 10am. I go to leave to go to Firestone and my car is literally working from my battery at this point (since belt is off) and my car stopped working on the way to the Firestone location (location is only 3 miles away from my home). I call Eric and he's SUPER calm and very helpful. He recommends tow trucks their location has worked with before. I call and get a GREAT experience from Alpha Towing. Let me tell you, I've had AAA before and they take about a day to show up AND I have to be there w/ my car. Alpha Towing was SO nice and let me leave my car keys under the mat while my boyfriend picked me up. Towing truck took no time to arrive --- super fast (take that AAA). So happy Eric recommended them to me --- he believed in their service and knew they could help me out in the best way. Throughout the day, Eric called and gave me updates. He wasn't out "to get me" like other car places would. He and the technician were VERY honest and took care of the problem within hours. When I got there to pick up my car, Eric let me know about a promotion which saved me $30. I've NEVER.....EVER had such a great experience like this when it comes to car places and I'm definitely going back. I'm very blessed that this place is close to my home AND has great service. PLEASE make sure that Eric gets noticed for this. It's a huge deal to me that he's recognized and it's going to guarantee MORE people go to this location. Thanks again for saving me and for getting things done fast.
    5/ 5stars
    by  
    on December 13, 2016
    Great place to go they get the job done
    5/ 5stars
    on November 13, 2016
    5/ 5stars
    by  
    on October 8, 2016
    Very good
    5/ 5stars
    by  
    on June 12, 2016
    Excellent service and customer service by experienced technicians that want to make your car right and your experience with auto repair painless. Thank you to Robin and his crew of excellent hard working techs.
    5/ 5stars
    on June 10, 2016
    5/ 5stars
    by  
    on May 6, 2016
    I would continue to go to this location and they are very close to my job and every time I have been for service the customer service has been awesome.
    5/ 5stars
    by  
    on April 20, 2016
    This is the best Firestone Service Center at which I have ever had my cars repaired. Eric, one of the service advisors, is always most helpful and he is a true pleasure with whom to deal. He schedules you an appointment, he gets you in and out and he guarantees that you will be happy with his work on your car. I trust Eric and this Firestone Service Center with all 4 of my cars and Eric has never let me down. My wife loves these guys too as they are always so helpful to her even if she just wants her tire/air pressure checked and she will go nowhere else. Thanks Eric and thanks Firestone! Great job!
    2/ 5stars
    by  
    on December 15, 2015
    Seems to me to have been overcharged for diagnosing a cracked distributor cap.
    4/ 5stars
    by  
    on December 7, 2015
    I use this facility for my care care and it has always been very good
    5/ 5stars
    by  
    on September 28, 2015
    I used them for an oil change and tire rotation. Clean, quick, efficient and reasonable priced. Would recommend again.
    4/ 5stars
    by  
    on August 6, 2015
    I recently had my whole radiator unit replaced and since I didn't have a ride, I waited for the repair. The people were great and they kept me informed of the progress of the repair at intervals. After 31/2 hrs, my car was ready.
    5/ 5stars
    by  
    on July 31, 2015
    Every time I visit, everyone is always so nice. They always answer questions and explain recommended services without being pushy. I won't take my car anywhere else!
    5/ 5stars
    by  
    on May 5, 2015
    They were able to replace a radiator hose for me when I arrived at end of work day. They made sure my car was safe to drive and got me back on road again.
    5/ 5stars
    by  
    on February 4, 2015
    I have been going to this location for seven years. They always aim to please. Steve made sure I was happy with the brake job.
    5/ 5stars
    by  
    on February 3, 2015
    This location has been doing all the maintenance on six family vehicles for about ten years totally to my satisfaction, but the disaster struck. A mechanic made a small mistake that created a very serious problem with my wife's car. From the moment I called the store to report the problem, it wasn't a problem. The manager of duty became our HERO! He calmed my wife; he reassured us all would be resolved, fixed, repaired, no muss, no fuss, no questions, no hassle. And it was! I'm a Firestond customer for life!
    4/ 5stars
    by  
    on February 3, 2015
    Have been using the Merchant's Walk store for many years. They have had some ups and downs over the past few years , but finally seem to have settled in with a team of helpful, knowledgeable front people. Service quality has always been steady and reliable. Wish they had a quick oil change feature but other than that they are good to go!
    5/ 5stars
    by  
    on February 2, 2015
    I am very satisfied with the quality of oil (Kendall GT-1 with Liquid Titanium/SyntheticBlend) and quality of workmanship. They also found my battery was weak and replaced with 5 year battery priced very competitively with coupon available on website. I have been using Firestone for most if not all my car needs, I have 3 vehicles. The tires on all 3 cars have now been replaced by Firestone and have been happy with maintenance of those tires (balance and alignment) as well as performance of tires.
    4/ 5stars
    by  
    on February 2, 2015
    I was very disappointed in the service I received. When they had to temporarily put my spare tire on my vehicle and then put on the new tire later, I discovered the spare tire had just been but back into the spare tire well without being secured. I also noticed that plastic thumb screws had been removed using a pliers or wrench. If this had been my first experience with this location I would never have gone back. However, I have been dealing with them for years, so I knew this was an exception. I returned, they apologized and have order replacements for the thumb screws. I will continue to do business with them.
    5/ 5stars
    by  
    on January 30, 2015
    I have used this location for a number of years, They are thorough and fair priced. Once they miss diagnosed, installed an unneeded part. when I brought the car back the next day they rediagnosed, installed the correct part and voided the cost of the first repair. Now everyone would do that.
    5/ 5stars
    by  
    on January 27, 2015
    I have always received excellent and honest service and feel the Manager, Robin, is very knowledgable and always helpful with all of our vehicles.
    1/ 5stars
    by  
    on January 23, 2015
    I badly needed an oil change the weekend after Thanksgiving. Thinking it may be busy, I had my roommate come with me so I could drop my car off. When I dropped off my car, I was told there was a black Friday deal where they would rotate my tires, change my windshield wipers, change my oil, and top off my windshield fluid for the same price as a singular oil change. Great! I signed up for this service and was told my car would be ready 4 hours later at 4 P.M. I came back at 5 P.M and my car had not yet been touched. I was greeted by a mechanic in the parkinglot who explained they had been very busy, but he could probably have it all done "in ten minutes depending on how thoroughly I wanted it done." I told him it was my car and it needed to be done very thoroughly. He then changed the quote to thirty minutes. I'm a reasonable person, so I agreed to go next door and have cheese dip while he worked on my car. I called the lady at the front desk, who told me to wait an hour and come back at 6 P.M. I was not called again until 6:30 P.M. (two and half hours after my car should have been finished) and told that they could not change my oil filter because it was screwed on too tight and they did not have the appropriate tools to remove it in the shop. Now is an important time to note that Firestone was the last company to change my oil and THEY ARE THE ONES WHO PUT IT ON TOO TIGHTLY last time I had my oil change. I was told I could bring it back in the morning when a "tool truck" would come by with the right gear. When I went to go get my car, I requested that I would not be charged for the oil change, since my car had been in shop for 7 hours and had not had the only thing I truly needed done performed- a simple oil change. The lady at the front desk was very defensive, and after re-explaining my frustration several times (and explaining I could not bring back my car in the morning because I had work and did not trust them at all at this point) she threw her hands up in the air and told me to leave the location. She did not charge me for anything, but did mention several times to me she would have a tough time explaining to her manager why she comped my package and she did not appreciate my request. I will never again go to a Firestone store. I am shocked, and feel the need to have a legit mechanic take a look at what was done to my car.
    5/ 5stars
    by  
    on January 23, 2015
    We have three cars and even under certain situtations they have fixed our vehicles rapidly, appropriately, and within reasonable costs.
    5/ 5stars
    by  
    on January 23, 2015
    Always positive attitude; never any surprises; willing to make it work; and always on time
    5/ 5stars
    by  
    on January 22, 2015
    I use Firestone for front end alignments, oil, tires and tuneups.

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