Car Tires And Services At 2075 Roswell Rd: Firestone Complete Auto Care In Marietta

Come in to your nearest Firestone Complete Auto Care at 2075 Roswell Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2075 Roswell Rd
Get DirectionsHours + Information
Mon7:30a-6p
Tue7:30a-6p
Wed7:30a-6p
Thu7:30a-6p
Fri7:30a-6p
Sat7:30a-5p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #25356 Managed by David Cibula

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/037am-5pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll examine tires, headlights, the battery, and more. Additionally, we're dedicated to giving you the best service possible, at unbeatable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as seamless as possible.

    Customer Reviews

    (4.4 of 5) - 28 Reviews
    5/ 5stars
    by  
    on August 20, 2018
    The staff especially Dave was good in making me understand hy the tires needed to be changed and also why the alignment of the tires needed to be done
    5/ 5stars
    by  
    on June 26, 2018
    My first time at this location was 3 weeks ago, no sooner then when I pulled onto the parking lot, someone can out to greet me at my truck, I thought that was powerful, what a way to lead on customer service. The only reason I ended up at this spot was because the store o had been going to for 20 plus years, were several short staffed, plus their tecnichian had just quit and they were trying to send me to South Cobb Dr. Well I decided I would go to Goodyear instead, however they were not open at 7am and I did not want to wait. So I traveled to your Eastlake location, and I am so glad I did. I have yet to be disappointed. Like I said went there/or came here to have my computer checked, even though they were not able to fix my issue, they gave me the full run down on what the problem was and told me what I needed to do about it. Even though that issue has not been rectified I still have other things I want done so I went again yesterday. Now when I yell you how fast and complete the service was you may not believe me. I was so use to having to wait around for 2 or 3 hours for oil change and tire rotation, but when I came here to Eastlake, I was out in under 30 minutes (I was blown away). EVERYONE was so helpful and courteous. This is my new home! FYI, you should really work on your powdersprings store location, they could really use the help
    5/ 5stars
    by  
    on April 22, 2018
    1/ 5stars
    by  
    on September 27, 2017
    their service is poor and cannot understand how important customer's time is. They didn't fix car alignment as well. however, they could pull a report saying its perfect.
    5/ 5stars
    by  
    on February 13, 2017
    I used to live right behind this Firestone, so it made it very convenient to have my car serviced here. Donna is the best, and she and her team have always exceeded my expectations. I recently moved to midtown Atlanta, so now this location is not convenient anymore, however, the drive and having to actually wait for the first time in years is not a problem for me. I refuse to part with the relationship and comfort level that has been established over the years. Thank you Donna, and all the folks at this Firestone location.
    5/ 5stars
    by  
    on January 7, 2017
    Customer service was really great.
    3/ 5stars
    by  
    on July 17, 2016
    I requested for few services which was told is completed, but after returning home when I checked nothing was done. Their charges are too much. I would recommend to look for other service providers rather than this
    5/ 5stars
    by  
    on June 11, 2016
    I would like to take a few minutes to explain my experience to you all. I visited the store very aggravated because of the other 2 Firestone locations (1) Canton road who was the cause of the problems I was having. (2) Merchants Walk which I did not trust to work on my vehicle. I Googled this location. Upon arriving I met with The Manager Bill. I explained my many problems that I had had and the very poor customer service I had received from the 1st location. My vehicle is equipped with air ride. They did not turn this off upon them bringing my vehicle around the rear end was sitting on my rear tires. They claimed they did the mulitpoint inspection. But they didn't I checked all my fluids. I started noticing oil spots on the floor of my garage. My car has never leaked. I went on to explain I just left the other location and I has a small nail in my tire but I had the road hazard protection on it. They first told me that the technicians they had staffed that day he wouldn't recommend for me to have them work on my car. Furthermore, I asked about the nail in my tire and he stated that it would be $ 76.xx to get a new tire. The tires were covered underneath the road hazard. I was frustrated and left. He was very respectful and listened to my problems. He went out to see about the nail. We went back in and he pulled the records from my account over and reviewed them. He said he would get my vehicle in to do the inspection for me and we would go from there. While waiting Donna the Customer Service Rep was inside she was very delightful in making an effort to acknowledge me and talk. She was very good with the customer she was working with. She has that calming voice and went over in detail, their service plan. EVERYONE, was very courteous while on the phone or inside the location. Donna was telling me about the findings of my vehicle and then Bill took me out to let me know what exactly was going on. I was able to meet the technician working on my vehicle and went over the findings with me. I was VERY IMPRESSED !!!! My oil nut was not tight. Lots of times you only see poor reviews from unhappy or angry customers. I would highly recommend the service from this Firestone Location. I am happy to have found them...GREAT JOB GUYS !!!!!
    3/ 5stars
    by  
    on December 24, 2015
    She is a great service provider! She call me and follow up to make sure everything was good.
    5/ 5stars
    by  
    on December 19, 2015
    I won't take our vehicles anywhere else. We have many vehicles serviced at this location and have had nothing but great service. The entire staff is always very helpful.
    5/ 5stars
    by  
    on December 1, 2015
    I had a sidewall puncture on a brand new tire on a brand new car. They quickly found a replacement tire and had me on the road in a hour from when I pulled into the Care Center. Works for me.
    5/ 5stars
    by  
    on November 2, 2015
    They did an inspection on a vehicle that I purchased. They we're very thorough and pleasant. Great customer service!
    5/ 5stars
    by  
    on October 29, 2015
    I went to them before work because my car needed services bad and every car service place was closed at 7 in the morning BUT THEM and the Guy John checked me in was great and continuously keep me informed about the wait and procedures that needs to be done before I leave ....fast friendly convenient and processional
    3/ 5stars
    by  
    on October 27, 2015
    was quality work, I appreciated the attention received. I will return for future services. Please I like to know how much it costs to align my car and balancing the 4 tires
    5/ 5stars
    by  
    on October 1, 2015
    I have used this Firestone a couple times for my car and have always had excellent service. The employees are all friendly, are not pushy and do a great job at explaining exactly what they are working on. I went in with my newborn a couple weeks ago and they were even kind enough to take pictures on their phone regarding the issue and bring them out to me so I could see without having to move. Overall, they are timely, perform quality work and are genuine people.
    5/ 5stars
    by  
    on September 25, 2015
    Pam was wonderful host james the technician really new about my vehicle
    5/ 5stars
    by  
    on September 10, 2015
    Headed out of town for Labor Day and stopped in for a quick oil change and tire check. In and out and great coffee and hospitality.
    4/ 5stars
    by  
    on August 6, 2015
    These guys were clean, professional and knowledgeable. My only complaint is I've noticed scratches on my vehicle for the second time returning from this location- the technicians need to be aware of surroundings when using tools.
    5/ 5stars
    by  
    on July 2, 2015
    I took my car to this location to get brake pads after the dealership told me I needed replacements immediately. My service adviser, Harold, was outstanding and actually allowed me to look at the brakes that did not need replacing after all. Austin, the technician who looked at my car was very efficient. I was able to get a last minute appointment in and it took no time for them to inspect my car. Ms.Coker, the store manager was very friendly and exhibited excellent customer service when I called to receive service. Thanks East Lake Firestone Team
    5/ 5stars
    by  
    on June 14, 2015
    I got my brakes done a week ago & tires the next. Awesome work!
    4/ 5stars
    by  
    on May 2, 2015
    Glad I pulled in. great staff. The service tech was very informative and great customer service.
    5/ 5stars
    by  
    on April 27, 2015
    I liked the fact that they got my car in immediately because there was a hail storm. I got a lifetime alignment so I am sure I'll be at this store again.
    5/ 5stars
    by  
    on March 3, 2015
    I use them for all of my routine maintenance and I'm always treated fairly. I'm the type that stays loyal if I find something that works and this has been my experience with my local firestone. Even if I shop around I always end up there and get taken well care of.
    4/ 5stars
    by  
    on February 27, 2015
    I decided to get an oil change and tire rotation. They were able to fit me in their schedule with minimum wait time.
    1/ 5stars
    by  
    on February 6, 2015
    I brought my car in for a simple oil change and now my car doesn't work at all. My engine froze and now my car is inoperable. I can't believe the level of customer service I have received. I called the DM and he didn't answer or he didn't call me back. All they told me I'd that my car was old, needed a lot of work done. OK, what car out there doesn't have those problems. I'm upset that I no longer have a car, out of money, and my car was working just fine before I took it to them.
    5/ 5stars
    by  
    on January 27, 2015
    I have three vehicles and have used Firestone for many years. They always provide great service and timely repairs. I have used Firestone, over the years, for a number of services such as new tires, oil changes, front end alignments, etc. I have always been satisfied with the work performed and the customer service.
    5/ 5stars
    by  
    on January 24, 2015
    I've been going to the Marietta Firestone for over 8 yrs. They give outstanding customer service and superior auto care. Only once did I have an issue with a repair that was done, But the manager quickly resolved the issue and compensated for the inconvenience.
    5/ 5stars
    by  
    on January 23, 2015
    Been using this particular Firestone for the last several years and have found them to be totally trustworthy and very competent. Having trust in the service manager, Harold, and knowing how very helpful he has been to me, completes the total experience for me.

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