Car Repairs And Tires At 3000 Headland Dr Sw From Your Atlanta Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 3000 Headland Dr Sw? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3000 Headland Dr Sw
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #18333 Managed by Pankaj Choksi

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll inspect lights, wipers, hoses, and more. Additionally, our team believes in delivering the best quality service possible, at unbeatable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.4 of 5) - 29 Reviews
    4/ 5stars
    by  
    on December 11, 2018
    Quick turnaround on repairs and completion of work. However, cost for parts and labor are extremely high. Not so sure I will get major repairs done at Firestone again.
    2/ 5stars
    by  
    on November 10, 2018
    Technicians for the most part here are trustworthy! Never had any mechanical issues outside of maybe not resetting/calibrating sensors for oil and tire pressure ! Customer service/time management/ even the management! Needs help!! Serious help
    5/ 5stars
    by  
    on January 31, 2018
    4/ 5stars
    by  
    on December 25, 2017
    2/ 5stars
    on December 9, 2017
    5/ 5stars
    by  
    on October 14, 2017
    You have to have some patience with car service. Very hard working dudes and great customer service.
    5/ 5stars
    by  
    on September 21, 2017
    5/ 5stars
    by  
    on September 18, 2017
    5/ 5stars
    by  
    on July 18, 2017
    After entering, I was greeted by the sales advisor. He was very helpful with providing information about specials related to the needed repairs. Also, Jamelle is an awesome technician. This will be the location I come to now for my front end alignment, tire rotations and courtesy checks. Thank you very much because this Firestone is close to my home. Plus, instead of sitting in the waiting room, I walked less than a quarter of a mile to the mall to do some shopping. I just asked the department sales associate to hold my items until I drive back to pay for my items- no need to walk with shopping bags.
    5/ 5stars
    by  
    on November 16, 2016
    5/ 5stars
    by  
    on October 25, 2016
    Excellent customer service!
    5/ 5stars
    by  
    on July 30, 2016
    Prompt courteous staff. I am a woman and they made me feel relaxed. He actually walked me through step by step the reasons for my automotive problem. I will continue to take my car to this location.
    5/ 5stars
    by  
    on October 29, 2015
    I was provided great customer service and the mechanics provided great service!
    1/ 5stars
    by  
    on August 6, 2015
    The store manager's disposition and behavior made my last visit to Firestone extremely disappointing and unpleasant. My previous experience at this same location was very professional and courteous - in contrast. The current (new) store manager was rude, polarizing, and borderline - disrespectful. Before I ever visit this - or another location again, I will be certain to verify that this manager is not the one with whom I will be conducting business.
    4/ 5stars
    by  
    on July 2, 2015
    I don't normally write reviews, but since I used the previous reviews to pick this location, I though it would be only fair to add my review. The manager is really nice and they get you in and out quickly. I went in for a fuel system flush and oil change and my car was done in under an hour. This was my second visit to this location and I think I'll make this my new service center for now on!
    4/ 5stars
    by  
    on June 29, 2015
    Making appointments online is the way to go!!! They will start on your vehicle as soon as you bring it in.
    5/ 5stars
    by  
    on June 3, 2015
    Used several month ago for brake repair and decided to go back for tune up. Excellent job by mechanic!
    5/ 5stars
    by  
    on May 10, 2015
    A big THANK YOU...I was there last week to get a new gasket.
    5/ 5stars
    by  
    on May 2, 2015
    BJ and Mr. Sam displayed excellent customer service, respect toward me and my time and just an overall great experience.
    4/ 5stars
    by  
    on April 20, 2015
    I was able to get my oil changed, tires rotated, but still no a/c. I would have done all 3 myself, but not enough time. They told me to go to the dealer for my a/c issue...but since you couldn't tell me what was wrong...Shouldn't I get a refund on the diagnostic charge...hmmmm
    5/ 5stars
    by  
    on March 6, 2015
    I've been to this location a few times and my experience there is always positive. Ive never had to wait a really long time for my service. I'm usually in and out within less than an hour. The employees are extremely nice and helpful.
    5/ 5stars
    by  
    on February 26, 2015
    It was my first time there and it was friendly. Thanks
    5/ 5stars
    by  
    on February 17, 2015
    From the manager to the mechanics all are friendly, knowledgeable and professional. I had a brake job done a couple of weeks ago on my van, and Sam the mechanic, road tested my van before and after repairs He also returned all my old parts to me. I have been dealing with this Firestone for years and they are consistently trustworthy. So much so that I let my wife take her car there knowing she will be treated respectfully and fairly.
    5/ 5stars
    by  
    on January 27, 2015
    I always get outstanding service and the personnel very friendly.
    5/ 5stars
    by  
    on January 27, 2015
    Every time I take my automobile in for service, Sable and Steve are always personable and professional. Kudos to them!
    5/ 5stars
    by  
    on January 26, 2015
    Sam Smith is the VERY best! He has a great personality and us the BEST in the business. I would never take my car anywhere else.
    3/ 5stars
    by  
    on January 24, 2015
    While in Atlanta visiting from Wisconsin, I had a flat tire. I assumed that I had a impelled tire ( nail or screw) because my tire was flattening fast. I took it to the closest tire shop which was Firestone. The store was lively, entered each customer in for a drawing and served pizza to us while we waited. It was my time to be served, I took the gentleman to my car told him what I assumed....we went back in and he typed up exactly what I said and a price. I found this odd since the mechanic hadn't touched my vehicle yet. After a little while I recieved my car with no additional work documented on my receipt. Oh and I won the drawing. About 4 days later, the same tire was loosing air. I thought it was because my green tire valve was missing, so I purchased one. 3 days after that the same tire was going flat AGAIN. I called Firestone and asked what repair I had done and she said there was a patch because I had a screw in my tire. For about two weeks I had to refill it about 4 times....Finally enough was enough...I took it to another tire place. My rims were the issue....the tire would seal correctly because the rim was cracked. I asked if the patch work was holding up and they looked at me like i had one eye. I explained to them what Firestone claimed to do and asked to personally take a look at each tire. THERE ARE NO PATCHES ON EITHER TIRE.... I was disappointed. I called Firestone and was told we repaired your flat tire but this time he couldn't tell me how. He advised me to call back so that they could pull the archives and see what the mechanic did. By this time I was so livid. I will never do business with Firestone again. I feel hustled...I'm so happy I didn't except the winnings from them....I hope this is not business as usual for this facility.
    5/ 5stars
    by  
    on January 23, 2015
    The whole store is very polite and professional!!!!
    5/ 5stars
    by  
    on January 22, 2015
    I have take my car and and truck firestone car care and every time I have had a great experience so that's why I trust their service and keep coming back .

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