Car Repairs And Tires At 4916 Jonesboro Rd From Your Forest Park Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 4916 Jonesboro Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

4916 Jonesboro Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #5460 Managed by Dwayne Treasure

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates will give your car a free courtesy check. We'll examine lights, air filters, belts, and more. Additionally, we're dedicated to offering the most consistent service on the market, at affordable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or plan your appointment online or by calling (404) 720-8806.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

    Customer Reviews

    (3.8 of 5) - 26 Reviews
    4/ 5stars
    by  
    on October 26, 2018
    1/ 5stars
    by  
    on May 2, 2018
    1/ 5stars
    by  
    on May 2, 2018
    5/ 5stars
    by  
    on December 7, 2017
    I needed to have a tire replaced on my car. The service advisor, inspected the tire I mentioned to him. He drove my vehicle into the bay removed the tire I needed to replace. Placed the new tire I purchased on the rim and reinstalled the tire and rim. I must say it was done very quickly and I commend the service advisor for removing and old tire, and installing the new tire in very short order
    5/ 5stars
    by  
    on June 19, 2017
    The technician was very knowledgeable and professional. This location has a great staff and they are very respectful of your time.
    5/ 5stars
    by  
    on June 14, 2017
    Christopher provided excellent service. I overheard that he had just moved here from Memphis. He will do great things for this store. 100 star service!!
    1/ 5stars
    by  
    on June 6, 2017
    5/ 5stars
    by  
    on April 3, 2017
    Ask for Sherman, great Service Advisor and Customer Service!
    4/ 5stars
    by  
    on June 18, 2016
    The staff is excellent. I have used their services for more than 15 years. If there are any questions about the repairs, they make things right.
    5/ 5stars
    by  
    on November 21, 2015
    Great customer care, quick, and honest price. Manager has excellent knowledge about car problem, gave good advice
    5/ 5stars
    by  
    on October 30, 2015
    Great service they were so nice and the guy made sure I was taken care and happy
    3/ 5stars
    by  
    on October 15, 2015
    Do a good job just to dang expensive but they do a good jib
    5/ 5stars
    by  
    on September 21, 2015
    I use this Firestone for my routine car maintenance.
    5/ 5stars
    by  
    on August 6, 2015
    I will never bring my car anywhere else. Always professional, trustworthy, and reasonably priced.
    5/ 5stars
    by  
    on June 8, 2015
    I've been using this service center for the past few years. They are always helpful, efficient, and friendly. I will continue to go back to this location.
    1/ 5stars
    by  
    on April 6, 2015
    I took my vehicle to the location in Forest Park, GA on 4/6/15 with an appointment at 9 am and my vehicle sat in the parking lot for approximately 1 hour and fifteen minutes before it was taken to the repair bay. I was not informed if there were other cars in front of mines, I was not informed of the progress of my vehicle, I paid $110 for a spark plug repair (which i brought my own spark plug) which I was told by the Mgr named Matt S. that it was the labor cost but i also had my coolant changed and only paid $95 dollars for that. That bewilders me on how I can be charged less for materials and labor for one item and more for JUST LABOR on the other item!! The person who handed me my keys did not seem enthusiastic about me being there because the woman that paid before I did name was called to let her know that her repairs were completed and was told thank you and have a nice day. I was just handed my keys (like the guy was saying “here are your keys and now leave”) and I was just told “Thank you” like he was saying it because he felt he had to say it out of obligation. I don’t live too far from that location and decided to give them my business (to support my local business) instead of driving to Stockbridge, Ga for my repairs, which I normally do. WHAT A MISTAKE THAT WAS!!! I will continue to drive to another location to get better service than I got at this location. My suggest to others would to do some shopping around before you come to this Forest Park, GA, Firestone (THE VERY LAST RESORT). If I could leave a "ZERO" as the review rating I would give them 2 of them.
    5/ 5stars
    by  
    on March 3, 2015
    I have been going to Forest Park, GA Firestone Location for several years now. They have great service. Customer service is why I continue to go exclusively to that location.
    4/ 5stars
    by  
    on February 25, 2015
    I went to this store out of the blue that day and was pleasantly surprised by the staff who were warm and friendly. The best thing that made me happiest was the tires that I bought because they made me a very good deal which I could not refuse. The store was clean but most of all the restroom was the way I like to see one, clean. I have a problem with any business that has a nasty restroom and I avoid these businesses. The wait was not that long since they had to get my tires from another location, this is why I gave four stars instead of five, really I feel that that are five star caliber.
    1/ 5stars
    by  
    on February 25, 2015
    Never will visit this company again. The service is the worst that I have ever seen.
    5/ 5stars
    by  
    on February 6, 2015
    Awesome customer service and true to their word. Prompt.
    4/ 5stars
    by  
    on January 27, 2015
    I used to work near Forest Park. The service they provided me was fine, but what was most valuable to me is that they drove me back to work many times after I dropped the car off.
    4/ 5stars
    by  
    on January 25, 2015
    I have always received great service from this location.
    5/ 5stars
    by  
    on January 24, 2015
    I completely at ease dealing with the staff at Forest Park. The office staff always able and willing to go beyond to have me comletely satisfied. All of them are completely customer oriented. If I find something that needs checking all I have to do is go in and explain my conern and it is handled.
    5/ 5stars
    by  
    on January 23, 2015
    My last experience was outstanding thanks to new general manger Matt. He's a welcome change to that location as I've been a customer at that Forest Park Firestone for over 20years!!!
    1/ 5stars
    by  
    on January 23, 2015
    My overall experience with firestone is terrible. This location lied to me about my car being ready by the end of the day then they personally called me that it would be ready first thing in the morning around 9:00am I get there he tells me that he just started working on my car which means that I'm going to be late to work now.They finished my car at 12pm. I was so angry I called the corporate office about my experience they stated that someone will call me never did. The icing on the cake is they did not connect my AC all the way because now it's making a noise and how I know it's them is because in order to replace my alternator(the reason why I went up there) you have to take out my AC. Also the one in Marietta on South Cobb missed up my oil changed that eventually messed up my alternator. Then the one in Concord north Carolina gave me 2 sets of the wrong tire one set is to large and have to much tire tread for atlanta weather which is making my car drive rough so I hate this location and all of firestone never again!!!!!!
    5/ 5stars
    by  
    on January 23, 2015
    I will be back and refer friends to this Jonesboro location.

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