Firestone Complete Auto Care: Your Source For Tires And Repairs At 1325 W Buckingham Rd In Garland

Welcome to Firestone Complete Auto Care at 1325 W Buckingham Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1325 W Buckingham Rd
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Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
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Store #29300 Managed by Jacob Vaughn

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll examine fluid levels, wipers, belts, and more. Plus, we're committed to providing the best auto repair possible at affordable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 33 Reviews
1/ 5stars
by  
on October 24, 2018
Responded on December 14, 2018
Hi, thank you for reaching out to Firestone. We are sorry we missed the mark with your experience at our Garland location and we want to help. If you could email us at socialcare@bfrc.com with your contact information, invoice number (if available) and further details of your concerns, we will escalate them to our upper management team. We look forward to your response. ^Miguel
Firestone Complete Auto Care - Garland Management
5/ 5stars
by  
on August 8, 2018
I first called about getting new tires for my truck and spoke to Jason. He gave me my options over the telephone and I decided to have my tires replaced. I was greeted with smiles, and the staff were all very friendly and professional. I was hesitant to spend that much on new tires, and he even told me when I arrived that my current tires were fine and didn't really need to be replaced as the tread was still very good. I did it because the tires I had were slipping in the rain and I was going on a road trip the next day. I decided to go ahead and replace my tires. When I received my invoice, it was even less than I thought it would be and they had checked all my fluids and battery life, AND cleaned my wheels once they put my new tires on. That was the very best decision I could have made, and I'm so glad I went to this location for my tires. They never let me down!
5/ 5stars
by  
on July 23, 2018
Dan gave outstanding customer service and is a great asset to the FireStone Brand!
5/ 5stars
by  
on July 11, 2018
Jason, Ralph, Trent and staff are the very best. They definitely will treat you right and make sure that everything exceeds your expectations. Great experience and now I'm excited to be "DRIVING A FIRESTONE"! Thanks again you guy!
3/ 5stars
by  
on November 12, 2017
They took care of my tire, mounting and balancing, immediately, but once they were done, my car ast outside for 20 - 30 minutes before the person behind the desk could check it off as done. Normally, the people at this location have been good, but there seems to be inconsistently with changes in management.
5/ 5stars
by  
on September 15, 2017
I worked with Eddie and Jason when getting a new set of tires for our SUV. Both were extremely professional, helpful, and friendly. We will definitely be bringing our cars back again!!
5/ 5stars
by  
on August 26, 2017
Fast, fair and friendly!! Got the job done. Explained my bill and andwered any wuestions that I had. Ordered my tire and did the alignment. Keep up the great job!! Shout out to Jason and his team!!
5/ 5stars
by  
on April 14, 2017
Extra rapid response and repair for decades!!!
5/ 5stars
on April 2, 2017
5/ 5stars
by  
on October 8, 2016
This Buckingham and Garland road Firestone is excellent, it is the only one I can recomend.
5/ 5stars
by  
on October 1, 2016
Great service, added as many discounts as they could, even after I agreed for a repair they still found and added coupons. Told me the vehicle would be worked in as soon as possible and would be done around noon, car was done by 10 AM!
5/ 5stars
by  
on September 30, 2016
I had to have my car towed after work. My guy called this store to see if there was a drop box for my car keys. There was not, but that was okay because I could drop them off the next morning. The tow truck got there after 6pm, and they were waiting for me before closing so that they could start the paperwork and take the keys. Very nice of them to do that!
1/ 5stars
by  
on April 26, 2016
My new car oil was change unfortunate it started leaking oil. I was highly disappointed due to unprofessional how the manager treated me when I came back to fix the problem .. I will not change my oil Or service my car with Firestone or recommend anyone or friend to Firestone
5/ 5stars
by  
on November 20, 2015
So professional, awesome work,personalized attention,honest.
3/ 5stars
by  
on November 18, 2015
I useds them to fix my ac 768 bucks parts were on 200 bucks and not hard to get to a total of 4 screws had to be turnt to make the repair.
5/ 5stars
by  
on November 11, 2015
As a female, I feel very comfortable here...like they are giving me really good service and being honest about it. They charge a bit more for repairs, but they have a credit card that you can get for 6 months no interest, which works out really well. Just pay it off in 5 months, and you're golden.
4/ 5stars
by  
on October 29, 2015
They installed my tires from tire rack in a professional manner.
5/ 5stars
by  
on September 20, 2015
Took care of my vehicle as promised in time they promised. Store was neat and clean. vehicle review at time to pay was good.
5/ 5stars
by  
on August 7, 2015
Exceptional service!! I highly recommend to everyone and will definitely go again!! Thank you for being kind to me and my 3 little kiddos!!
5/ 5stars
by  
on August 6, 2015
Repeat customer. They even offered to take me home until my car was fixed. They treat customers as VIPs and I trust them to give me the best and honest service.
5/ 5stars
by  
on May 22, 2015
Great job. Told me things I needed to have do e and replaced.
1/ 5stars
by  
on May 15, 2015
I used them about two weeks ago. They said I had a crack in my radiator. I had another mechanic look at it. There is no crack in my radiator and they were trying to force unnecessary fixes. I was charged 121 dollars just for taking my power steering pump off to replace my belts. 368 dollars was a ridiculous price for an oil change and belts. Next time I know to have repairs done else where. Never again.
4/ 5stars
by  
on May 13, 2015
Simple battery check . . .and then sold me a new Interstate Battery - so far so good
3/ 5stars
by  
on May 7, 2015
I use them everytime I have problems with my vehicles. The only problem I had is that I have brought my van 2 times for the same problem. I am going to have to bring it back for the same problem again. It's getting expensive everytime I go.
5/ 5stars
by  
on February 27, 2015
good quick service. fixed a problem that i did not find.
5/ 5stars
by  
on February 7, 2015
I had an oil change lastly and before that new tires.. He informed me of the the minimum payments I could make to have no interests and I felt like he had a genuine interest in doing good work for me and I was not a dollar sign for the company!
5/ 5stars
by  
on February 2, 2015
I used them last about a month ago for new tires, I get all my tires at this location
5/ 5stars
by  
on February 2, 2015
Regular customer at the buckingham garland store. The manager (Lane Lewis) always takes great care of us. He's trustworthy, efficient and reliable -- everything you want from your car service provider! I'll
1/ 5stars
by  
on January 24, 2015
Took my car in for state inspection - have had it done there for years. The antilock brake controller periodically glitches and puts up a warning on the dash - still works, but light stays on until ignition is turned off/on again. Tech says they can't inspect the car because "there is a red light on". I tried to eplain to him, but no discussion -- he says "yellow lights are ok, but not red ones". Left and took the cars to a dealer. Showed them the light and asked if they could inspect the car. No problem - had new sticker in 30min. When I asked service mgr about what Firestone told me, he says "Your car doesn't even have to have antilock brakes - it is too old. Firestone -- hire some tech with a clue - or at least ones who will listen!
5/ 5stars
by  
on January 23, 2015
I went there for tires for my Lexus and Jason was able to help me find the best tires for the amount of miles that I drive each day. Tire recommended were smooth and have great traction. I would definitely recommend Firestone for all your vehicle needs.
5/ 5stars
by  
on January 23, 2015
I have been going to this Firestone for 9 years. Always great service!
5/ 5stars
by  
on January 23, 2015
COMMUNICATIONS IS SO IMPORTANT TO MOST OF US HUMANS. It was great that the store manager and attendants took time to educated my spouse and self...I have spread the word in the neighborhood.....my son and family too will be using your services...
5/ 5stars
by  
on January 23, 2015
I have been going to this Firestone for years now. Without exception they have always been very friendly and helpful, have always given me great service on my vehicles. I would not hesitate to recommend them to anyone.

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