Car Repairs And Tires At 2823 S Glenstone Ave From Your Springfield Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 2823 S Glenstone Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2823 S Glenstone Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #17159 Managed by Donald Gould

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine tires, air filters, hoses, and more. Plus, our team believes in offering the most consistent service on the market, at affordable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or plan your appointment online or by calling (417) 708-0601.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.6 of 5) - 54 Reviews
    5/ 5stars
    by  
    on June 30, 2018
    5/ 5stars
    by  
    on March 16, 2018
    Wonderful Service and they get the job done!!!
    5/ 5stars
    by  
    on February 27, 2018
    Ryan was great help and knew exactly what I needed done to my car. Dale finished my car thirty minutes before my appointment was even scheduled to begin.
    5/ 5stars
    by  
    on December 29, 2017
    Needed new set of tires and alignment. Price seemed very reasonable compared to comparison shopping online. Service check in was quick, dropped it off and was offered ride back to work.
    5/ 5stars
    by  
    on October 29, 2017
    They were honest and, didn’t treat or make me feel like I didn’t know what I was talking about just because I am a female.
    5/ 5stars
    by  
    on September 28, 2017
    5/ 5stars
    by  
    on July 8, 2017
    This store has a great staff. I was working with Zach, and he was willing and able to spend a little extra time finding exactly what I was wanting. He was also able to work around my schedule for setting up my appointment. Everything that was being worked on was well explained to me during the process.
    5/ 5stars
    by  
    on June 19, 2017
    I came in for a much needed oil change and got a lot more in service than I was expecting! They got done with it in less than an hour (and it was busy!) and when I spoke with the guy at the front, they even told me the progress of my tires' tread which I greatly appreciated. My sticker for my oil change said thank you and have a great day in addition to the next mileage I need to have my car serviced which is a nice touch too. These guys are excellent and the only ones I've been going to for my car maintenance for almost 2 years.
    5/ 5stars
    by  
    on June 11, 2017
    Service exceeded my expectations. Personnel were friendly and knowledgeable. No high pressure upselling. I'm going back.
    5/ 5stars
    by  
    on April 14, 2017
    My Firestone guys always have made an effort to know my husband and I. As soon as I walked in they pulled my keys and knew exactly who I was. You really don't see service like that anywhere these days. Whenever we have issues with our car this specific Firestone is always where we come because I wouldn't trust anyone but my Firestone guys (and a girl I think) by the mall. I recommend this specific place to everyone that needs to take their car in. I never thought I would find a car place I trusted and I'm very grateful for these people that work there. #donnierocks
    5/ 5stars
    by  
    on March 18, 2017
    This store has the best customer service I have ever seen from any store whether it was an auto shop, grocery store, restaurant, clothing store or bank, I was truly impressed by how much their employees cared about the customers!
    5/ 5stars
    by  
    on January 16, 2017
    Called to get two tires for my car on Sunday the customer service advisor on the other end Austin Green was very helpful and knowledgeable and got me and appointment within a the time it took me to travel to the store. His customer service and knowledge and skills in helping me and other's customers at the counter and also those who call in was refreshing to me . Many time you go into a business and they make you feel like you are just a body..Well Austin Green made me feel like a Value Customer and I will continue to take my car to Firestone and let everyone I know the great service I received...Thank You Austin Green for making making me a value customer !
    5/ 5stars
    by  
    on January 7, 2017
    Battlefield Mall location during Winter Storm, comfortable waiting and Department Store accessable
    5/ 5stars
    by  
    on December 31, 2016
    Excellent service for my brake system!! Had an ABS control module replaced and am confident to transport my family now!
    5/ 5stars
    by  
    on November 5, 2016
    everything necessary was completed
    5/ 5stars
    by  
    on October 9, 2016
    Every time I visit this Firestone location I am treated like I matter. The crew here show amazing customer service! They thoroughly check my vehicle, let me know if there are any issues, get it all done in a timely manner, and what makes me come back time after time is the fantastic customer service that I always receive. Customer service is huge factor in keeping customers. Thank you Firestone!
    2/ 5stars
    by  
    on September 12, 2016
    I did your survey and answered questions and gave you my complaint and you said I would get a call from you in a day or two......This was last week and I am still waiting. The inspection I asked them to do, they didn't do and the car is still in need. I have tried twice and they do other things and things that need/ don't need to be done, and ignore my request. They did needed things (wheel bearing, oil change, new tires etc). that I had made appointments to have done, and ignored my requests for additional help. I am paying for all of this and spending the better part of two days in your establishment at Battlefield , I am getting to the point of never returning. 417 561 0710 if I am not home, please leave a call back message, Thank you.
    5/ 5stars
    by  
    on August 13, 2016
    My wife and I were headed to Springfield, MO., from Lakeview, AR., when we experienced a blowout on a front tire. After limping into Springfield on a donut spare tire, and my wife seeing the specialist, we were able to locate your store at the Battlefield Mall. We had first stopped at several other auto service centers while looking, and they were not going to be able to assist us for 4 hours or more. When we located the Firestone location, they were friendly, inviting and we only had a short wait before they would be able to put two new tires onto our car. Since we were there I asked if they could also fix our charging port, and diagnose the problem with our washer fluid not working. They put on our tires, fixed the charging port, and discovered our washer pump needed replacing. I had them change the washer pump, which resulted in a little more time, but we were happy to wait. Our specialist continued to give us updates and was very helpful and friendly. Thanks for the great service!
    5/ 5stars
    by  
    on November 27, 2015
    I have gone to Firestone for a year now and have always been pleased with service desk and mechanical work completed. Love the suggestion offered for future work needed.
    5/ 5stars
    by  
    on November 20, 2015
    I always use Firestone wherever I live. I find them trustworthy and a good bargain. I love the app that lets me keep up with my vehicle history. I live in Branson and I drive to Springfield for Firestone.
    4/ 5stars
    by  
    on November 6, 2015
    Got new tires with free rotation and balance for lifetime of tires
    4/ 5stars
    by  
    on November 2, 2015
    Bruce at the services counter was very nice and very helpful. He could of rake me over the coals for a lot of money. BUT HE DIDN'T , he offer me the tires that best suites my driving needs. I ask for my 3 good tires back and I did get them. BUT I had to make an extra trip back to get them. I did not check the back of my pick up truck to see if they were there before I left. And they weren't. So I had to go back and pick them up.
    4/ 5stars
    by  
    on October 6, 2015
    New tires and great attitude!! Great value and people
    5/ 5stars
    by  
    on October 1, 2015
    My son's car had 2 belts broken . I called Bruce @ store # 17159 and told him I was in St. Louis. I asked if I could process a credit card over the phone. He said sure. My son brought his car in & back on the road in an hour. Thanks Bruce for Your awesome customer service.
    5/ 5stars
    by  
    on September 5, 2015
    I took my car in to get a two recalls done. They checked out my car quicker than I expected and now I have nothing to worry about. Thanks guys!
    5/ 5stars
    by  
    on August 30, 2015
    I have had terrible experiences at other Auto Service businesses. This one was recommended by my daughter and I am glad I used them.
    5/ 5stars
    by  
    on June 14, 2015
    They did 3 different services to my car . Was very satisfied about the time it took and the price.
    5/ 5stars
    by  
    on March 19, 2015
    This is the only place I take my two cars and truck for oil changes & tires. The guys are the BEST in my opinion. They never have steered me wrong. They give me personal service, by trying to work around my schedule. I can't say enough good about them. I drive 75 miles one way for these services .
    5/ 5stars
    by  
    on March 3, 2015
    I have needed services from Firestone here in Springfield several times this past year. Chris, the manager went above and beyond to make sure my situation was handled well and with care. His guys were all so polite to me and got what needed to be done in the time frame they said. They also made sure to communicate with me about what was happening. I was impressed.
    5/ 5stars
    by  
    on February 27, 2015
    Winter...hard on batteries, the guys at the Battlefield Mall location had me back on the road within 30 minutes! I use them for all my car needs every time and they are always upfront fair and honest. You guy and gals ROCK!
    5/ 5stars
    by  
    on February 27, 2015
    I just needed a battery replacement. Without an appointment, I was provided options I was in and out and on my way in no time.
    5/ 5stars
    by  
    on February 26, 2015
    I had 4 new tires put on my Ford Ranger and had it serviced. An had the alignment checked. I had the tires rotated on my suburban.
    4/ 5stars
    by  
    on February 26, 2015
    Great service had no problem with my apontment friendly.
    5/ 5stars
    by  
    on February 26, 2015
    I brought my vehicle in there to rotate the tires, an oil change and to replace the windshield wipers.
    5/ 5stars
    by  
    on February 9, 2015
    Great service, at reasonable prices, from a staff that is knowledgeable, personable, and honest. The personnel treat you with dignity and respect and they take the time to explain what they are doing.
    5/ 5stars
    by  
    on February 8, 2015
    We use them all the time for our car repairs. They are efficient and honest.
    5/ 5stars
    by  
    on February 7, 2015
    They have taken care of my car for years and I've never had any complaints.
    5/ 5stars
    by  
    on February 6, 2015
    I have been going to Firestone at Battlefield Mall for many years now and have always enjoyed talking to them while my car is being serviced.
    5/ 5stars
    by  
    on February 6, 2015
    I have always gone to Firestone and have never had a problem. Great employees and great service!
    5/ 5stars
    on February 4, 2015
    They found the root cause of a problem I hadn't noticed, but my wife had. The car felt like new when we got it back.
    5/ 5stars
    by  
    on February 4, 2015
    Very helpful staff, always take good care of us! Love the Firestone Credit Card!
    5/ 5stars
    by  
    on February 3, 2015
    I have gone to this Firestone location several times and they always take good care of me. Great customer service and great auto care.
    1/ 5stars
    by  
    on February 3, 2015
    I've used firestone at this location for over 4 years. I regret every minute of it. I purchased the lifetime alignment for my X5 and my 07 F150. I have always had issues with them never getting me car done in the time that they said. I live 2 hours away and travel to Springfield to get the alignment done. Today I went to firestone to ONLY get the alignment done and when I picked it up the guy couldn't find the alignment specs come to find out they didn't even do it. Had the truck for 3 hours and only changed the oil! The guys are nice but are very incompetent!!!
    5/ 5stars
    by  
    on February 3, 2015
    Last oil change they were fast and are always pleasant to deal with.
    1/ 5stars
    by  
    on February 2, 2015
    I won't be coming back. I went in for brake work and have spent so much time and money there and the problem was never resolved.
    5/ 5stars
    by  
    on January 30, 2015
    Brakes and power steering pump needed to be replaced
    4/ 5stars
    by  
    on January 27, 2015
    It has been about 4 months now My time waiting in show room was quite! plenty of coffee to drink! and most people waiting seemed to be in somber moods. My oil change took 1 hour and 20 minutes for some reason. I live in Nixa and thought I should have stayed closer to home, or did it my self ! there seemed to be to much work and not enough employee's to do all the work
    4/ 5stars
    by  
    on January 24, 2015
    store is usually busy and with my type of work setting an appointment is almost impossible but by the second or third try coming in they are usually able to get me in within 1.5 to 2 hours for all my maintenance and I use them regularly
    5/ 5stars
    by  
    on January 24, 2015
    They were relaxed and was more focused on solving my problem then other things.
    5/ 5stars
    by  
    on January 24, 2015
    Have used this location (Firestone at the Battlefield Mall, Springfield, MO) for the last 11 years. They are the ONLY people that I fully trust to work on my vehicles. I have never been disappointed.
    5/ 5stars
    by  
    on January 24, 2015
    Been working with Don Pohl since 1991. He gives detailed evaluations and accurate estimates along with supervising any work that needs to be done. Couldn't ask for more!
    3/ 5stars
    by  
    on January 24, 2015
    Had an app to replace tire and stud and wanted a rotation too when I got there was told if wanted a rotation it would take an additional 1.5 to 2 hrs this was on a weekday afternoon instead just the tire and stud replacement need up taking over an hour and there was no checking of other tires like I asked and basic cour test chk was rushed and not thorough and when asked if price quote could be added to print out for recommendations was told it would be same price as what I paid for the one just dbld as a sales technique I was disappointed and thought it was ridiculous that adoing something basic like rotation would take an additional 2hrs
    5/ 5stars
    by  
    on January 24, 2015
    I special ordered a part for my car that was not geographically available and the Manager helped, together with the staff, to order from outside the normal service area and had it delivered to me at the discounted rate as promised…. Way to go Firestone!
    5/ 5stars
    by  
    on January 23, 2015
    We have had all five of our vehicles serviced at this location for five years with services ranging from simple oil changes to major engine repairs. The staff is always courteous and services/repairs have been completed efficiently and promptly. I recommend this location to all family and friends.

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