Car Tires And Services At 4506 Lemay Ferry Rd: Firestone Complete Auto Care In Saint Louis

Welcome to Firestone Complete Auto Care at 4506 Lemay Ferry Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

4506 Lemay Ferry Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #15563 Managed by Crystal O'neal

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/037am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll examine oil level, suspension, hoses, and more. Plus, we're dedicated to providing the best auto repair possible at unbeatable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Learn More About Our Different Services

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

    Customer Reviews

    (4.3 of 5) - 36 Reviews
    4/ 5stars
    by  
    on November 27, 2017
    Had a battery replaced. Got in and out quickly even without an appointment on a busy weekend. There was an issue with something that got damaged during the battery replacement. Firestone's staff worked hard to address the damage and made repairs promptly. Accidents happen and their diligent work to address it was greatly appreciated.
    5/ 5stars
    by  
    on May 16, 2017
    Excellent service. Only Firestone I will go too
    3/ 5stars
    by  
    on February 5, 2017
    Was extremely upset to get my mail later that same day after I just spent $200+ dollars and find a $30 off coupon that I couldn't use since it arrived one day late. That SUCKS!
    5/ 5stars
    by  
    on October 17, 2016
    Over the past several years my experience with Firestone exceed my expectations. Always friendly. courteous, and professional. Outstanding quality and top notch car care.
    5/ 5stars
    by  
    on October 13, 2016
    Cal complemented me and recognized me when I came back
    5/ 5stars
    by  
    on May 31, 2016
    The store manage called me and he was very helpful about make every great . More stores should have customer service like Cale the General manage Thanks again for the help
    4/ 5stars
    by  
    on December 25, 2015
    the man that waited on my husband and I was nice. He let us know just what all the car needed.
    5/ 5stars
    by  
    on December 12, 2015
    Had a punctured tire driving north to Wisconsin. Fortunately there was a Firestone store close by. I managed to get the car in just in time. I was in and out in less than an hour and the repair cost was reasonable. Truly my lucky day.
    5/ 5stars
    by  
    on November 23, 2015
    These guys are friendly, accommodating... they give professional advice without pressure, I'm just usually not expecting the level of service they give. I leave pleasantly surprised. How many shops can you say that about?! Glad they are close to my house. I've now used them to replace the tires on my truck and my wife's car.
    5/ 5stars
    by  
    on November 5, 2015
    I have been to this location with both of my PT Cruisers and received very prompt and courteous service..I have never been taken care of so fast ever...I will be returning for all of my oil changes and tire needs in the future.
    5/ 5stars
    by  
    on October 29, 2015
    Repairs done quickly and reasonable charge. Employees friendly
    3/ 5stars
    by  
    on October 15, 2015
    I had great custoner service very nice people but was told replacing ball bearings in front two tires would cost $ 700 then i took my truck to another auto place and had it done for $400 very dissappointed in how firestone tried to overcharge me
    5/ 5stars
    by  
    on October 15, 2015
    good service;happy with the service.regular customer
    5/ 5stars
    by  
    on September 25, 2015
    The store manager was my consultant. He was real easy going, helped me with what I needed (new tires, alignment, safety inspection). There was no pressure to do anything other than what I needed. Definitely motivates me to go back for everything else. They have discounts if you use the Firestone credit card and 0% for 6months.
    5/ 5stars
    by  
    on September 16, 2015
    I had a tire patched, oil change, coolant flushed, and fuel injectors cleaned. my car hss been purring ever since. they were quick, professional and very friendly. I will definitely keep them at the top of my list for auto repairs.
    5/ 5stars
    by  
    on September 12, 2015
    I got a set of four new tires. It was fast service. The mall was just down the street the staff dropped me off at the mall in my vehicle and picked me up when my vehicle was ready.
    1/ 5stars
    by  
    on September 2, 2015
    Was there to get car serviced and was treated horribly there. Not one employee greeted me & was hardly spoken to. Took my name, handed me a paper to sign & took my keys. Never gave me a time estimate or anything. Then when I picked up my car wasn't given any explanation of what they did to my car. Just had me sign another piece of paper and sent me on my way. Not so much as a thank you. Will never go back to this location again.
    5/ 5stars
    by  
    on August 6, 2015
    We had 4 tires put on 2 vehicles in the same day! The service we receive at the Lemay Ferry location is always fantastic.
    1/ 5stars
    by  
    on August 5, 2015
    I did a lifetime alignment on Thursday July 30, 2015 and I drove home and the car was not align correctly. I went back at 5pm (they closed at 7pm)and the manager told they have no space for me to fix what they did wrong after I paid for the lifetime one incredible. I accept (but mad) because I have another appointment on Tuesday August 4, 2015 at 8:30am. I got there at 8:25am and the store manager told me that there was no one available to fix my car until 9am (I wonder why they got me a appointment for 8:30am) at the end the manager not even apologize for the wait, I didn't even get a discount. I am very disappoint. I will never recommend this store again by the way I was treated by the manager. other employee overall were nice. And while I was there waiting another costumer enter the store mad because he was promise a 9am ready time and at 9:20 his car still on repair. for me this store manager do not take costumer seriously.
    5/ 5stars
    by  
    on July 6, 2015
    Cal, with a walking boot was expectional. Very friendly and honest. I've never been into Firestone, but now Firestone is going to be my auto repair shop.
    2/ 5stars
    by  
    on June 22, 2015
    I had an appointment for 12:00 pm. I arrived around 11:30 and told them I would just drop it and pick it back up later. I was just getting an oil change. I showed back up around 3:00 and the truck still was not complete. Then I find out days later im already out of windshield washer fluid. So I pulled out my inspection sheet. To find that they didn't check my tire pressure either. Because my tires hold 80 psi in the back and around 65 to 70 in the front. They wrote 35 and 36psi. With the size truck I have my tire would be almost flat. Just leaves me worried, what else did they not complete? is there enough oil in my truck?
    5/ 5stars
    by  
    on June 11, 2015
    THE MANAGER CARL HAS DONE A GREAT JOB THANK YOU FOR THE GREAT SERVICE
    5/ 5stars
    by  
    on May 26, 2015
    I used firestone to replace ball joint on the driver side on my 7.3l f-250 while traveling from Alabama to Iowa and they were in and out in under 1.5 hrs. I can't say enough good things about the service I received
    5/ 5stars
    by  
    on February 26, 2015
    I had run over a large object in a rainstorm which flattened my tire and bent the bolt that held the tire onto the car. When I went to Firestone , they fit me right in and fixed everything in a coue of hours. The price was reasonable and they were very nice .
    5/ 5stars
    by  
    on February 26, 2015
    Very nice informative staff. Gave several options and not pushy. Worked fast and efficiently.
    5/ 5stars
    by  
    on February 25, 2015
    As always, the experience was great. Spent more than I wanted, but that's because I had let all three of my car's tires get to the point they had to be done at the same time. Guys worked with me and made what was a painful experiance palatable.
    5/ 5stars
    by  
    on February 10, 2015
    I recently had a problem with one of my new tires. I contacted the store and they noticed the sidewall had several punctures in it causing to leak. They ordered a new tire and replaced as soon as it arrived. I contacted Bridgestone to see if this was a common problem, as I have 4 vehicles with Bridgestone tires on them. I was assured this was not common. Cal called me afterwards to thank me for my business and asked what he could do to keep it. He not only replaced the tire, but refunded my money as well. I couldn't have been happier with the customer service and care I received. Cal will have my business in the future.
    4/ 5stars
    by  
    on February 5, 2015
    when I call to make an appointment agent on the phone was professional and pleasant to talk to. He got me in for my oil change and tire rotation the very next day. Came in the next day service was completed and suggestions were made to flush radiator, I agreed and work was completed right away.
    5/ 5stars
    by  
    on February 4, 2015
    Our service needs are done correctly the first time around. Therefore we will keep coming back when we need service.
    2/ 5stars
    on February 3, 2015
    The staff is friendly and gets me right in. However, I brought my car in for a seized up caliper and they told me that a brake fluid flush would fix it, well it did for about a year and it seized up again ruining my rotors on both the passenger and driver side. I then replaced the rotors and the bad caliper and took my car up there to have the brake system flushed, I had the car for a day and had to take it back because the brakes were sinking. They told me that they didn't tighten the bleeder valve all the way. They fixed it and then, a couple of days later, when I was sitting at a stop light I realized that my car was rolling back because the brake pedal was not staying tight. I fixed it my self and will not bring my car back. I had my suspension quoted twice and each time they gave me a different price and it was a day later.
    5/ 5stars
    by  
    on February 1, 2015
    I have chosen this location because of the service and employes. Especially Ralph.
    5/ 5stars
    by  
    on January 25, 2015
    I had an oil change. I waited for my vehicle. I was shocked how quickly the job was completed.
    5/ 5stars
    by  
    on January 25, 2015
    I have had health issues while being a caretaker with someone with dementia. The management has been very kind in working with me in getting the needed work completed on my ehicle.
    5/ 5stars
    by  
    on January 24, 2015
    I have used this store for years. I always have my cars aligned and tires balanced here. The quality of the work is excellent. I have never had to go back to get any work corrected. When I purchased a new set of tires and they did not work well with my car, they gave me a full refund. I will always consider them for my new tires. The service has been the same high quality no matter who was in charge.
    1/ 5stars
    by  
    on January 23, 2015
    I used my firestone credit card on my last purchase and never received a bill. Last week I received a letter from them telling me I was delinquent on my bill and they were assessing late fees. Again, I never received a bill. I immediately paid the amount due for the tires, but am not paying any late fees/finances charges. May no longer do business with firestone.
    5/ 5stars
    by  
    on January 22, 2015
    You all help me so much. I've had nothing but fantastic service. I've never felt pressure to do something that wasn't a necessary thing to be done. I appreciate that.

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