Firestone Complete Auto Care: Your Source For Tires And Repairs At 12791 Old Tesson Rd In Saint Louis

Ready to come in to your local Firestone Complete Auto Care on 12791 Old Tesson Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

12791 Old Tesson Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #591467 Managed by Robert Palazzolo

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll check fluid levels, suspension, hoses, and more. Additionally, our team believes in providing the best auto repair possible all at great prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.7 of 5) - 31 Reviews
    5/ 5stars
    by  
    on June 25, 2018
    Great service, top notch work and very timely
    2/ 5stars
    by  
    on May 9, 2018
    Wanted to charge $249 for $70 brake light replacement. No wonder anytime someone goes to a mechanic they feel as though they are being over charged.
    5/ 5stars
    by  
    on April 24, 2018
    Excellent and honest service and replaced my hubcap at no charge!
    5/ 5stars
    by  
    on April 2, 2018
    So happy that I had previously purchased Bridgestone Driveguard tires. As advertised, I was able to drive about 10 miles to the Firestone store on a completely flat tire (Zero psi). Rob at the store was able to work me into the schedule even tho I did not have an appointment and my car was ready to go in just a few hours. Exceptional product and service!
    3/ 5stars
    by  
    on March 31, 2018
    Sales Advisor listened to my needs and was respectful. However, facilities were not hygienic, coffee area was somewhat neglected.
    5/ 5stars
    by  
    on February 26, 2018
    Excellent service and friendly
    5/ 5stars
    by  
    on September 22, 2017
    My spouse and I were treated like royalty and our service was done quickly and efficiently. The staff is always pleasant and willing to explain all work that needs to be done.
    5/ 5stars
    by  
    on August 24, 2017
    I had a great experience and I will recommend this Firestone to my friend and family.
    5/ 5stars
    by  
    on June 14, 2017
    Extremely courteous and helpful. Took care of the problem timely.
    5/ 5stars
    on February 25, 2017
    Rob was very personable and plesant to work with!!
    5/ 5stars
    by  
    on October 27, 2016
    Great service always!
    5/ 5stars
    by  
    on March 24, 2016
    Ask for Kevin. He's Amazing - likely saved my life, recognizing a problem that had nothing to do with my visit there. I have had a wobble in my front right tire for more than a year. Three other places did not/could not diagnose it properly - recommended repairs that didn't fix the wobble. Service was prompt, efficient and thorough. Prices were reasonable - certainly well worth the peace of mind it gave me.
    5/ 5stars
    by  
    on October 5, 2015
    The Team at the Firestone on Tesson Ferry does a great job. They are open and honest about what is wrong with my car that has nearly 300,000 miles on it. They make suggestions for future repairs but never make me feel pressured into doing anything I am not ready to get taken care of.
    5/ 5stars
    by  
    on September 17, 2015
    Great service when I had a flat tire and was towed to the shop. Took me right in and when it was decided I needed 4 new tires, I was not pressured to purchase the most expensive or to buy anything I didn't need. As a woman, I have had that happen in the past and I appreciate the difference.
    5/ 5stars
    by  
    on August 18, 2015
    I got a quote online then the system assigned me an appointment 3 weeks in the future. When I buy something I don't wait for 3weeks. I was able to get in the same day . If I would have had to wait more than 3 days I would have taken my business elsewhere You cannot afford to do this when Amazon can beat your prices to death often with 3 day or less wait for delivery. You would be wise to get rid of the default 3 weeks appointment. The tires I wanted were in stock and the store was not swamped with work, 3 weeks was unneeded and would have been a deal breaker. Also the web site told me I had to print out and take the quote in to get that price that was not necessary and is just bad business to ask that . Another deal breaker if it had been enforced.
    5/ 5stars
    by  
    on August 6, 2015
    I have been going to the store for at least 5 years, and have always done a great great job, very honest, professional, and personable- highly recommend !!!
    5/ 5stars
    by  
    on August 5, 2015
    Robert from Tesson Ferry Firestone is exceptional. Thank you for all of your help!
    5/ 5stars
    by  
    on July 15, 2015
    Firestone had the right tires for my vehicle at a great price.
    5/ 5stars
    by  
    on July 6, 2015
    I have had my cars serviced at this location for a number of years. Everyone there is friendly and professional.
    5/ 5stars
    by  
    on June 3, 2015
    Rob has a great appreciation and the utmost respect for his customers. On top of that, he has a clear understanding and distinct knowledge of motor vehicle service and repairs. Customers can rely on his knowledge and advise. I have dealt with Rob for over fifteen years and will continue to do so.
    5/ 5stars
    by  
    on February 28, 2015
    They did great work and this Tesson Location is close to home. I just call them up and they work me into their schedule to have my service done.
    5/ 5stars
    by  
    on February 27, 2015
    Excellent clean and well maintained shop friendly and knowledgeable personnel
    1/ 5stars
    by  
    on February 1, 2015
    I paid for full synthetic oil change and I saw that one of mechanics is adding synthetic blend from a hose. When I asked manager why is this happening he tried to convince me "oh yeah it doesn't really matter that's all the same, I just replied then price should be the same too. I had to take my car somewhere else to replace that oil. I was a Firestone customer for 15 years and I will never ever go back and I forgot to say that promotion for 15 dollar back in mail rebate never happened and I called and left a message and nobody called me back. Simply I'm very disappointed and after all this Firestone is the last place I would take my car for service.
    5/ 5stars
    by  
    on February 1, 2015
    Have been using this shop for years, and never have had a reason to be anything but pleased.
    5/ 5stars
    by  
    on January 27, 2015
    Already ready when they state, good advisement for future needs, never a problem with anything, ever...feel like my car is well cared for while in their capable hands.
    5/ 5stars
    by  
    on January 27, 2015
    I'm in there 5 times a year with all of my autocare needs. They always are helpful, prompt and friendly. I like the fact that they are proactive and help by discussing service options
    4/ 5stars
    by  
    on January 25, 2015
    I have had some minor work done at Firestone Complete Auto Care - Saint Louis and I feel that I have been treated fairly. This is not always true at auto service locations.
    5/ 5stars
    by  
    on January 24, 2015
    I am always happy with Rob and the guys at my Firestone.
    5/ 5stars
    by  
    on January 24, 2015
    I was there a week ago and like this and all my other visits the people that work there are very friendly and helpful. They explain what is needed for my car service.
    5/ 5stars
    by  
    on January 24, 2015
    Rob and Russ do their level best to handle my automotive needs swiftly and efficiently. Beside great service, Rob provides helpful information about what I should be aware of and when recommended repairs and service should be taken care of.
    5/ 5stars
    by  
    on January 24, 2015
    Rob and his staff always make me feel welcome. Other places I have tried act as though they are just workers and do not have the friendly atmosphere that Rob and his staff have.

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