Firestone Complete Auto Care: Your Source For Tires And Repairs At 501 E Truman Rd In Kansas City

Come in to your nearest Firestone Complete Auto Care at 501 E Truman Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

501 E Truman Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #8044 Managed by John Lor

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll check lights, steering, hoses, and more. Additionally, we're dedicated to delivering the best quality service possible, all at great prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (816) 399-5766.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(3.9 of 5) - 18 Reviews
2/ 5stars
by  
on August 23, 2018
Poor Customer Service
1/ 5stars
by  
on August 12, 2018
I needed a warrantied tire repair (simple nail) and was presented with sales pitch for new tires, sepentine belt and differential service. But they overloomed my obviously worn out front brakes and non-functional instument panel (not a single gauge is working!). Ultimately I was told they couldnt repair my tire due to excessive tread wear. When I picked up my truck they had failed to even put the proper air pressure in the tire. Time for a new car shop.
5/ 5stars
by  
on August 1, 2018
Love the service and the customer service.
5/ 5stars
by  
on June 28, 2018
I dread having to deal with anything car-related that requires speaking to mechanics. I usually tend to service work done at local non-sales focused establishments. This place exceeded my expectations and has my auto-repair business for the foreseeable future. This location has the friendliest, most professional, and expert team who go out of your way to put you at ease, and provide transparency in every interaction. They work quickly and conscientiously, providing updates at each step. There is no hard sell. I repeat, NO HARD SELL OR PRESSURE. Such a refreshing experience to get your car worked on, be left alone, and feel confident in the staff. Thank you, thank you SO much to Geoff and his team for taking the pain and stress away of car maintenance!
5/ 5stars
by  
on June 27, 2018
I went in for a routine oil change. I never once felt hassled or taken advantage of. They provided excellent service and kindly explained to me the state of my tires.
1/ 5stars
by  
on June 25, 2018
5/ 5stars
by  
on January 10, 2018
5/ 5stars
by  
on September 21, 2017
Excellent and satisfactory
1/ 5stars
by  
on July 9, 2017
I had a really terrible experience here.
5/ 5stars
by  
on April 2, 2016
Jon does a great job getting alignments & tires done on all our vehicles. All ways done right the first time and in a timely manner.
5/ 5stars
by  
on November 30, 2015
I've been using Firestone for many years now. The service is easy to set up, the service techs are very knowledgable and the turn around time is fast!
5/ 5stars
by  
on November 2, 2015
Great place for oil changes and light maintenance.
5/ 5stars
by  
on October 26, 2015
They are at a convenient location and the completed the job when they said they would. They performed the requested service without bringing up other things needing attention.
2/ 5stars
by  
on October 26, 2015
Sent in for an oil change and for them to check out a shaking that happens when the vehicle gets to about 40mph. They changed the oil, checked the brakes and didn't make any changes, balanced the tires. This did nothing to fix the issue and it was sent back as repaired.
5/ 5stars
by  
on September 28, 2015
Probably the most trusted repair facility I've been to. I'm a single mom and have had nothing but honest and trustworthy experience there.
5/ 5stars
by  
on February 27, 2015
The manager and service personnel are always courteous and knowledgeable when I have needed service.
3/ 5stars
by  
on February 4, 2015
I took my vehicle in a few weeks ago for my maintenance. I needed an alignment and my tires balanced and rotated. I usually have to ask for a copy of the maintenance service performed-I received a copy of the alignment but they didn't give me a copy of maintenance done from rotating and balancing my tires. When asked I was advised verbally of the results. I don't think that my tires were balanced a week after going in for service,my tire on the passenger side registered low. I responded to another Firestone to have them checked. I've been a customer for a very long time. I know it is a general practice to discuss the wear of your tires and show a printout in regards to tire pressure etc. I had a big problem regarding previous service regarding my brakes, the rod that is associated to the brakes was improperly serviced resulting in a break while I was driving my vehicle. I talked with the lead tech at the front desk he apologized for the incident when asked if there would be any type of discount received I was only advised that he would bring the incident to the service techs attention. I wasn't happy felt that that was not sufficient, makes me "leary" of whether actual service is being performed. In the future I will only respond to this location for "minor" service and that's only because it is conviently located to my job.
5/ 5stars
by  
on January 26, 2015
They always tell you what might also be wrong with my car. They always ask if I want it fix and not just fix it and charge me for it, even if I did not want to.

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Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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