Firestone Complete Auto Care: Your Source For Tires And Repairs At 1100 Kansas Ave In Kansas City

Welcome to Firestone Complete Auto Care at 1100 Kansas Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1100 Kansas Ave
Get DirectionsHours + Information
Sun9a-4p
Mon8a-6p
Tue8a-6p
Wed8a-6p
Thu8a-6p
Fri8a-6p
Sat8a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #8362 Managed by Luis Martinez

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates can perform a free courtesy check. We'll inspect lights, wipers, hoses, and more. Plus, we're committed to offering the most consistent service on the market, at affordable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (913) 396-6716.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years in the automotive industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

    Customer Reviews

    (4.7 of 5) - 27 Reviews
    5/ 5stars
    by  
    on May 31, 2018
    4/ 5stars
    by  
    on April 10, 2018
    it was a busy day
    5/ 5stars
    by  
    on February 23, 2018
    Good very cool
    5/ 5stars
    by  
    on October 12, 2017
    Fast service, reasonable prices. Staff is very helpful. Will be back.
    4/ 5stars
    by  
    on July 4, 2017
    Clean, friendly and trustworthy. My car wasn't ready on time (about 20 minutes late) which is why I gave them a 4 rather than a 5.
    5/ 5stars
    by  
    on June 19, 2017
    You guys did an awesome job! You were friendly, trustful and efficient. The problem was solved fast! I will be back for sure! Thank you!
    5/ 5stars
    by  
    on February 8, 2017
    it so worth the visit .. take a few times on the phone to reach someone but, I love going there to get my car repaired the staff knows me when I walk in
    5/ 5stars
    by  
    on November 24, 2016
    Already Commented!"
    5/ 5stars
    by  
    on October 14, 2016
    Carlos Soto, Bruce Stanley, and Luis Martinez went above and beyond in helping me during my recent visit to Firestone. Their customer service far exceeded my expectations and each deserves special recognition for the outstanding professionalism they displayed during my visit.
    5/ 5stars
    by  
    on October 7, 2016
    I had an awesome experience arriving 9ish am I noticed they were extremely busy as a walk in I was told it would be at lest 2 hours or they had an opening at 3pm I decided to wait and to my surprise it was approximately 1 hour or less my wait. The whole time I was in lobby these knowledgeable men kept me informed about every step that was going on with my car! It was a very satisfying knowing I could have confidence in these men knowing they would make good decisions for my car. Thank you for this !
    5/ 5stars
    by  
    on July 30, 2016
    My recent experience at the 1100 Kansas Avenue location was excellent. I had a flat tire on my way to a very important appointment so I was upset when I arrived at Firestone. The Service Manager and Technician were both sensitive to my feelings and quickly got to work to find and install my new tires (I chose to replace both front tires due to wear). They patiently explained that my tires were an unusual size and they would be getting them from another store, which would lengthen my wait. They kept me apprised of their progress and even though the tires were delivered later than they had estimated, I was comfortable in the waiting area. Once the tires arrived, the technician quickly installed them and the Service Manager got me "billed out". Both of them did an excellent job for me while also taking care of the other customers who were there.
    5/ 5stars
    by  
    on July 22, 2016
    Great customer service and knowledgeable staff. Will continue to come here for all my automotive needs.
    5/ 5stars
    by  
    on July 19, 2016
    I was very satisfied with the help I recieved. They are very knowledgeable when it comes to fixing cars.
    4/ 5stars
    by  
    on November 17, 2015
    Friendly, good price and product. Estimated waiting time was way off.
    4/ 5stars
    by  
    on November 13, 2015
    I go to Firestone for my oil change and tire rotation. My appointments are always on time and Louis and Richard are very customer service savy.
    5/ 5stars
    by  
    on October 4, 2015
    If you want caring, professional and knowledgeable complete auto care, you need to go the 1100 Kansas Ave's Firestone. The staff there took PRIDE of their services to your automoblie, and know how to explains your automobile issue to u.
    5/ 5stars
    by  
    on September 18, 2015
    Beyond exceptional with honest and upfront service. I walked into this store and was originally looking at 450 USD in expenses. This list of course was created by the sales clerk Mr. Richards. Once I began working with the manager Charles I began feeling more and more comfortable. The place is in a very seedy neighborhood but this manager runs an excellent store and he goes to the end of his assigned duties and beyond to help every individual customer. He does everything you ask him to do and even takes care of the oversight of your vehicle as if it was his. He's a great christian brother and his service of my Fiancee's vehicle allowed me to feel at ease and safe to leave it in his store's care. I would recommend his store to anyone because of his willingness to care for other's even when he has only met them once like he did with my fiancee and me. Again, great job Charles a man who I know will treat my future wife and I like friends whenever we come back. Kudos
    5/ 5stars
    by  
    on August 6, 2015
    I went there to get my oil change great service,wasn't too longand very friendly people!
    5/ 5stars
    by  
    on July 28, 2015
    From the first contact on a Sunday when my car had to be towed, to picking up my car the next day, the level of customer service was excellent. I have been on the other side of the counter having worked for a competitor for 3 years in a tire/service shop and I am so glad to see customer service is alive and well at 1100 Kansas Avenue, props to employee Richard who after the first contact on Sunday, I felt completely assured that I and my old Acura would be well taken care of. Thanks guys, it is much appreciated.
    5/ 5stars
    by  
    on May 18, 2015
    I had nearly $2,000.00 worth of work done on my car. They did an excellent job of fixing it so that it is driving like its new again. They gave me the option of a rental car, which I declined, and they were more than happy to take the daily rate of the car off of my final bill, which I appreciated tremendously. The car was finished when they said it would be and they communicated with me throughout the process. I will definitely take my car here again. Emily
    5/ 5stars
    by  
    on April 11, 2015
    These guy's are easy to deal with, the whole crew is awesome!
    3/ 5stars
    by  
    on February 9, 2015
    The last time I was there I was in and out fairly quickly. Luis is always polite and helpful and about the most honest Firestone employees I've encountered.
    5/ 5stars
    by  
    on February 8, 2015
    As usual richard and luis always takes care of us and I feel real comfortable sending my daught in by herself.
    4/ 5stars
    by  
    on February 5, 2015
    Richard and Charles were busy but they still took the time to explain to me the issues my truck was having. An itemized detailed list was very helpful where I can address the most urgent repairs needed.
    5/ 5stars
    by  
    on February 2, 2015
    it was great to walk in and get my tire fixed, Luis went above and beyond to get my issue resolved.
    4/ 5stars
    by  
    on January 24, 2015
    I bought my tire from my local firestone and it was a very easy process.
    5/ 5stars
    by  
    on January 23, 2015
    It depends which store you visit, but most try very hard.

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