Firestone Complete Auto Care: Your Source For Tires And Repairs At 1100 N Rolling Rd In Catonsville

Welcome to Firestone Complete Auto Care at 1100 N Rolling Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1100 N Rolling Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #28142 Managed by Shawn Brown

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll examine oil level, suspension, hoses, and more. Additionally, our team believes in delivering the best quality service possible, at unbeatable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or plan your appointment online or by calling (443) 341-9591.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.5 of 5) - 37 Reviews
    5/ 5stars
    by  
    on November 29, 2018
    The Firestone complete auto care center is clean, nice sitting area and coffee provided, the service advisor Keith is very courteous as well as his assistant at the counter working with him they have a very good working relationship and that relationship extended to the technicians very good working environment, I will be going back again also will and have told my friends.
    5/ 5stars
    by  
    on August 14, 2018
    Great people work here.
    5/ 5stars
    by  
    on July 29, 2018
    Great Service! Store #028142-166183
    5/ 5stars
    by  
    on March 27, 2018
    I stopped in for my basic oil change and the service was great. Coupon was offered for my oil change and as a courtesy they helped me with my bumper putting the clips back in so my baby can look new again and Darrel was so awesome I had to say thank you personally
    5/ 5stars
    by  
    on March 5, 2018
    4/ 5stars
    by  
    on November 29, 2017
    5/ 5stars
    by  
    on November 12, 2017
    Ask for Greg Wall, he's pretty great
    5/ 5stars
    on October 23, 2017
    5/ 5stars
    by  
    on October 16, 2017
    The service men at the desk are awesome! Professional, respectful, courteous, and took the time to explain everything. The repair technicians were excellent also. I highly recommend this location.
    5/ 5stars
    by  
    on August 24, 2017
    I was very pleased with the customer service provided from the moment I walked into the shop. I originally came in to have the oil change and tires rotated. After talking to Keith, my boyfriend inquired about having them patch the tire and to take a look at the radiator and muffler. Keith called me several times to keep me updated on the work that needed to be done on the car (as I just drove across the country). He explained in detail that I needed to have the muffler replaced and once they did that, they saw that I needed the entire exhaust replaced. The unique thing about Keith's outstanding customer service is that he took us out to the car to see for ourselves that it was rusted and corroded and that's why it needed to be replaced. Great Job Firestone! I highly recommend this location! Especially since I had a terrible experience with VA Tire and Auto.
    5/ 5stars
    by  
    on March 3, 2017
    I have gone twice and staff was extremely friendly and helpful both times. Highly recommend.
    5/ 5stars
    by  
    on December 28, 2016
    The team there are very helpful and exemplify Professionalism in everything they do for their customers.
    5/ 5stars
    by  
    on November 15, 2016
    My experience there was great AGAIN! Thanks to my tech. Mr. Ivan and to Mr.Denzel for fixing my car, being polite,showing me what was wrong and giving me a great time expectation on when I would be ready
    5/ 5stars
    by  
    on September 14, 2016
    I really appreciate how they SHOWED me the problem, that never happens. Then they told me my choices. He took the time to explain to me.
    5/ 5stars
    by  
    on July 11, 2016
    I always receive the best service here. The employees are all very friendly and great at explaining what the issue is and how it affects the overall performance of the vehicle. They are trustworthy and knowledgeable and I wouldn't consider bringing my car anywhere else.
    5/ 5stars
    by  
    on June 21, 2016
    I just want to say thank you, thank you for all the help that was given to me on my visit Monday. the staff was great. They could not find the part I need for my car so the tech went and find the part. I am so thankful for that because he saved me a lot of money, that I didn't have. so thank you the worker at Firestone Catonsville, May God bless each and every one of you.
    5/ 5stars
    by  
    on December 25, 2015
    I was their at the Firestone at Rollin rd, and Denzel Watkins was the best and his tech as well. who assisted me for the second time with much respect and courtesy and much professionalims ...JOB well done!!!!!!
    5/ 5stars
    by  
    on December 24, 2015
    Great team work! It all starts at the top and Store Manager Shawn Brown provides by example excellent leadership. Exemplary customer service all around!
    5/ 5stars
    by  
    on December 10, 2015
    I have been coming to Firestone for over 20 years. Your service tech "Tito" is top notch, friendly and always explain the why of my car problems and spot on time with repairing it.
    2/ 5stars
    by  
    on November 15, 2015
    I have made an appointment for oil change but had to wait there for one and half hours
    4/ 5stars
    by  
    on October 29, 2015
    I bought 3 tires and got 1 free; had them balanced and got a front end alignment as well as replaced one rotator cuff.
    5/ 5stars
    by  
    on October 16, 2015
    I had a brake issue and just stopped at the closest reliable brand, which happened to be this location. I knew that I didn't have an appointment so I might be turned away, but my brakes sounded so bad that I had to try. The host, Darian, was remarkable even from the onset of the initial request. He was warm, friendly, helpful, and cognizant of my concerns. He didnt have any appointments for the day but did a visual inspection in the parking lot and considered my description of my brake issues and decided to squeeze me in. He asked if I had kids and determined that it was safer that I get this taken care of today for my kids' sake. The mechanic that completed the work (I really hope that you guys have his name in my record as well) were outstanding at explaining the problem, the solution, and prevention/maintenance tips to me. I even took note of the friendly disposition of Adrian as he discussed other customer's vehicle issues with them. It felt like he was family or friends with each customer, the rapport was most noteworthy. I am going on at such a length about my experience because its a sad truth that customer service is face becoming obsolete in this day in age. It is so refreshing to get quality, genuine, and friendly help from knowledgeable, experienced, and honest professionals. Please make sure that these associates of this location see this note. I hope it motivates them to continue to deliever such a high caliber of service and they need to know that this is not going unnoticed. Sincerely, 2007 Chevy Tahoe
    5/ 5stars
    by  
    on September 28, 2015
    I thoroughly enjoyed my experience at Firestone Complete Auto Care - Catonsville. Their work, attention to detail. and professionalism are noteworthy. New to the area, I had two car care facilities try to take me for $1,000.00 of fabricated repairs. Waiting to meet the management team and the A.S.E. master technicians proved to be a smart investment. So impressed, I may decide stay here--long term. Highly recommended!
    1/ 5stars
    by  
    on August 14, 2015
    Went I walked into the store, the person behind the desk was on the phone. He looked at me and made another phone call. Horrible customer service. I finally was waited on and my vehicle was taken back for service. As the mechanic was inspecting my vehicle, he walked away and began holding a conversation with someone in the parking lot. That conversation lasted 15-20 minutes. He finally returned to finish inspecting my vehicle. Part of the inspection was having my tires rotated. He didn't rotate my tires but he came up with a list of other things wrong with my vehicle. How can I trust someone .
    5/ 5stars
    by  
    on August 10, 2015
    I am completely pleased with the service received from the Catonsville Firestone staff. The front desk staff and mechanic working on my truck were both extremely professional. I will definately come back to this location in the future
    4/ 5stars
    by  
    on August 6, 2015
    I recently serviced my vehicle and was pleased with the ease of setting up an appointment and receiving prompt service.
    2/ 5stars
    by  
    on June 17, 2015
    But the advertising stunk 19.99 oil change turned into 40.00 double the specials cost the added cost was not explained before service rendered if person was on strict fixed budget it would been more of a problem you can't do this I could not have been the only one!!!
    5/ 5stars
    by  
    on April 15, 2015
    Got me in and out in less time than I expected and I did not have an appointment. The bill was reasonable also. Nice friendly people.
    4/ 5stars
    by  
    on February 4, 2015
    Had a good service of Wheel alignment for my vehicle.
    5/ 5stars
    by  
    on February 4, 2015
    Have had mostly positive experiences at this location
    3/ 5stars
    by  
    on February 4, 2015
    It was average work.The check my battery and electrical check. But I prefer the Columbia location site 10735 little patuxent pkwy
    5/ 5stars
    by  
    on February 2, 2015
    I heard a terrible grinding noise when I braked last week and called Firestone immediately. The guy who answered the phone assured me that it could be serious and gave me an appointment for the next day. So getting the noise checked out ASAP saved me a lot of money. It was a lot better than being stranded on the side of the road in the cold, having my car towed, and the inconvenience of being without my car. Letting the folks at Firestone take care of your car is the most affordable way to keep you moving!
    4/ 5stars
    by  
    on February 2, 2015
    My experience with Firestone has always been great. Thank you do much for your great customer service skills!
    5/ 5stars
    by  
    on January 27, 2015
    They are my go - to service provider for vehicle maintenance.
    5/ 5stars
    by  
    on January 24, 2015
    Always i am happy to the Firestone Team .thankyou sending me . i love to Firestone Complate Auto Care
    5/ 5stars
    by  
    on January 23, 2015
    I have been using them for the last 14 years and would not go any where else. I drive 50+ miles to bring my car to them. I trust them 100%
    5/ 5stars
    by  
    on January 23, 2015
    I was very pleased with the service I received at this store. The mechanic was excellent. His name was Tyron, and I certainly would recommend him and this location to my friends. The Rolling Road branch is the BEST!!!!!

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