Car Tires And Services At 5610 Baltimore National Pike: Firestone Complete Auto Care In Baltimore

Ready to come in to your local Firestone Complete Auto Care on 5610 Baltimore National Pike? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

5610 Baltimore National Pike
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #24074 Managed by Kyle Brooks

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll inspect tires, steering, hoses, and more. Additionally, we're dedicated to giving you the best service possible, at unbeatable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or plan your appointment online or by calling (443) 341-9590.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 17 Reviews
5/ 5stars
by  
on September 26, 2018
I love the service I receive but the only issue I’ve run into is one person receiving the guests at the main entrance and having to wait for the person to take customers phone calls. It wasn’t each time.
5/ 5stars
by  
on February 18, 2018
As always, they did a great job in a short period of time.
5/ 5stars
by  
on October 18, 2017
5/ 5stars
by  
on October 11, 2017
Always good service with a smile!
5/ 5stars
by  
on September 9, 2017
Excellent customer service and wonderful mechanical work. Best location and mechanical team. The manager Mike is by far the best ever. I am extremely happy and a lifetime customer.
5/ 5stars
by  
on February 26, 2017
I will be honest i had went to another service center right up the street i litterally walked in and walked out..i called as soon as i got to my car was told a different quote for everything this other service center offered i was in disbelief that this other center (wal mart) tried to charge me nearly $200 plus for the same thing... i was welcomed with smiles and explained what was going to happen and how ling it would take...i did not wait as long as they expected i got a phone (wal mart does not call you )plus it was almost $30 less ...i will be going back there from now on and i luve in camp hill...a big THANK YOU...to everyone there
5/ 5stars
by  
on November 21, 2016
Mike was great! Very helpful and friendly. The place is clean and the prices are reasonable.
5/ 5stars
by  
on December 24, 2015
I went to Firestone about a week ago because I thought my battery was going bad just to find out my starter was going up and I spoke to charles and I was on my lunch break. It's around Christmas time n I told him I didn't have money he told me that they finance so he made sure I got back to work n took great care of my car came and had someone pick me up with my car after I got off from work. Excellent customer service and I was happy with the work they did on my car. Thank you Firestone
5/ 5stars
by  
on November 2, 2015
In a bind because I knew my battery was on it's last legs, I called Firestone about a price for a battery and to see if I could get it done ASAP (it was 4:30 on a Tuesday). The service tech was polite and kind on the phone and then said "bring it on in, I'll take care of you tonight". That was the best news. He went above and beyond.
5/ 5stars
by  
on September 18, 2015
They did a great service and it was completed on time.
5/ 5stars
by  
on June 26, 2015
Used before and will continue, convenient location snd times
5/ 5stars
by  
on May 14, 2015
Great service , work done in timely fashion. Ask for Joshua he is the best!
5/ 5stars
by  
on February 25, 2015
I have been servicing both my vehicles at Firestone for the last 4 years and I am very satisfied with the excellent service to my cars and professionalism and respect that I always receive when I need my car and truck serviced.
4/ 5stars
by  
on February 4, 2015
OK, here's the deal: I've been coming here for 3 years and spent so much money that I've achieved "Platinum" customer status. The customer service is always good and I've never had to take any of my vehicles back due to poor job quality. This last visit was for brakes and everything went very well. Good job. That being said, I almost always have to drop the car off for at least two hours for an oil change. It's a small thing, I know, and it's the only complaint I have. One time, I only waited 45 minutes and that was because there weren't any other customers and they had three techs in the garage. My average wait time is 2.5 hours. The longest was 4 hours. This is Firestone, not Burger King, and I get that. I've noticed that turnover at this store is pretty high. I'm in the store at least once a month and I see a new face almost every visit. Maybe that has something to do with the turn around time? Anyway, that's my two cents.
5/ 5stars
by  
on February 3, 2015
I have been bringing my car to Firestone since I bought it over seven years ago. I continue to bring it back because I trust they will always be up front with me without me feeling like they are having me have unnecessary work done.
5/ 5stars
by  
on January 25, 2015
I have been going to the Firestone on Baltimore National Pike for about 5 years now and wouldn't go anywhere else. They always give great customer service, always give me the best advice on caring for my car and don't try to get over on me for being a woman. I think they are great.I have called the regional office to let them know their staff and location are GREAT!
1/ 5stars
by  
on January 24, 2015
They do a good job but they tell you it'll be an hour and then you sitting there after 2 hours like what's up. Plus I'm pretty sure they had my car finished 30 minutes before I got up and asked them what's taking so long.

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Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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