Car Tires And Services At 3812 Ambassador Caffery Pkwy: Firestone Complete Auto Care In Lafayette

Ready to come in to your local Firestone Complete Auto Care on 3812 Ambassador Caffery Pkwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3812 Ambassador Caffery Pkwy
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #29130 Managed by Tim Landry

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll examine tires, air filters, hoses, and more. Plus, our team believes in delivering the best quality service possible, all at reasonable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or plan your appointment online or by calling (337) 326-5994.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 33 Reviews
5/ 5stars
by  
on January 10, 2019
The service representative was very helpful and knowledgeable. Also, the mechanic informed me of possible issues to look out for. I will continue to use this location as I have always had a good experience.
3/ 5stars
by  
on September 4, 2018
3/ 5stars
by  
on August 27, 2018
5/ 5stars
by  
on June 11, 2017
Excellent service, very friendly and good price. Keep you informed of the status of the repair/service. Highly recommend
5/ 5stars
by  
on February 11, 2017
The service manager, Tim, is very knowledgeable and very nice. I wish everyone everywhere was like Tim is. Life would be so much easier.
5/ 5stars
by  
on November 9, 2016
I have been dealing with this location for 4-5 years and always leave completely satisfied with service. Every time you walk into this location you are greeted by someone with a good morning, how are you today. They take their time and listen to find out the reason you are there. They keep you posted on what's going on with your vehicle and updates on how time is remaining for completion of service being done. Coby was the service advisor on my last trip there and was very polite and courteous. Keep up the good work guys!!!
5/ 5stars
by  
on July 28, 2016
They have great respect for the people they serive. they are friendly, they care. They do good work I am very satisfy . they take time to explain things to you. I will recamend their services to every one I met. Firestone is the place to go.
5/ 5stars
on July 3, 2016
4/ 5stars
by  
on November 20, 2015
The staff was very helpful, knowledgeable, and understanding.
5/ 5stars
by  
on November 18, 2015
I discovered I had a pinhole in my tire at noon on a rainy Saturday. Come to find out, I really needed 4 new tires The "manager" called all over and and found 3 new ones from 2 different locations. Plus, he gave me several options to increase my savings. Will definitely use them again
5/ 5stars
by  
on November 12, 2015
They replaced my damaged tire with a new one (under the warranty terms) in good time. Also, the place is immaculate and the staff professional yet friendly. Plus, there are magazines to read, which makes the short wait more pleasant.
5/ 5stars
by  
on October 25, 2015
My experience with Firestone was just what you should expect when your worried about your safety. I was told on Friday by a friend my tires needed to be replaced. Saturday I drove to Firestone and within a hour my tires were replaced. Then the guy offered me discount if I applied for a credit card so I was excited to leave paying less than I expected. Good job guys.
5/ 5stars
by  
on October 24, 2015
Awesome Thank you for your business I will recommend this location to my friends and family members
2/ 5stars
by  
on October 3, 2015
I had my oil changed and tires rotated under the tire warranty, I dont understand why my tire pressure was not checked. Really wish they would take care of basic things when servicing ours vehicles without having to tell them about it.
5/ 5stars
by  
on September 29, 2015
I had a flat tire fixed there and job was done in a timely fashion. Staff was very professional.
5/ 5stars
by  
on September 16, 2015
I use the Firestone Store on Ambassador Caffery quite often. My 2008 GMC Yukon has 234,000 miles on it and Firestone keeps it running. They handle my tires, air conditioning, and broken engine mounts. They are experts at telling me what I need and are extremely friendly and pleasant in their approach. They call me by my name when I walk in and make me feel at home. Cody genuinely makes me feel that he has my best interest in mind when describing the problem and the solution. Tim has a clean well organized store. He is doing a great job and I recommend them whenever someone ask me who keeps me up and running in a timely manner. Great job guys--Keep up the good work and positive attitudes. Chris Mouledous
5/ 5stars
by  
on September 8, 2015
The team at Firestone showed me and my vehicle great service! I will recommend all my family and friends! Thanks a bunch!
5/ 5stars
by  
on September 7, 2015
I was so pleased,because I was able to go right in and get serviced right away.
5/ 5stars
by  
on June 16, 2015
FIRESTONE COMPLETE AUTO IS THE BEST CHOICE I MADE FOR MY NEW TIRES. PERSONNEL WAS VERY COURTEOUS AND TIM LANDRY IS WONDERFUL.
4/ 5stars
by  
on May 19, 2015
had minor emergency in hard to find tire...no spare. they tried to find couldnt. I called nearly everyone in town and found one went and got it and brought it back. they put it on quickly. I think they were responsive and dont blame them for not finding the tire. Everyone said had to order it. overall it was the best they could do under the circumstances.
5/ 5stars
by  
on May 10, 2015
Great customer service .I had my tire replaced.Free WiFi . Great deal on tires.
5/ 5stars
by  
on May 1, 2015
Colby at the Firestone on Ambassador Caffery Pkwy. in Lafayette is a great asset to your team. I wish more automotive places had people like him! He took great care of my car and was very pleased with the quick service and attention to detail that they provided.
5/ 5stars
by  
on April 22, 2015
Store manager Tim Landry took great care of me and my vehicle. Store was very clean and my car is running better than ever.
5/ 5stars
by  
on April 22, 2015
I went in to get new tires, the salesman was extremely helpful he wasn't pushy trying to get me to get other services like some car places!
4/ 5stars
by  
on March 3, 2015
my biggest complaint is when I schedule an appointment it is still a several hour wait. for oil chances wheel rotation and balance and alignment. walk- ins are taken before people who had the courtesy to make an appointment. Oter than that the work has been satisfactory.
5/ 5stars
by  
on March 1, 2015
I brought my wife's car in for new tires. Got an excellent price on great tires. The service was quick and the customer service was excellent. Only issue was the tire pressure light is still on. Part of the service was a reset.
5/ 5stars
by  
on February 11, 2015
Stopped in last week to my local Firestone on Ambassador Caffery, always greeted with a smile and very professional. I needed an oil change as well as tire rotation. I'm never dissapointed when it comes to their service.
4/ 5stars
by  
on February 5, 2015
I used this location because it is close to work. I can drop my vehicle off and walk to work. My concern is basted on being a customer for a long time. I think I should be able to receive the best available price on goods and services without a coupon. I have seen several total managements teams come a go. As a long time customer, I should not have to monitor prices and coupons to get the best available on goods and services. I have some lifetime services contracts, unless I ask for checks on those services; there is nothing done when my vehicle is in for service. I think your routine, should include at a minimum checking and preforming maintenance as needed on these prepaid services.
5/ 5stars
by  
on February 3, 2015
I went for standard maintenance for oil change and first tire rotation on my vehicle. i also found out they can order my tire Evans with advance notice whenever it's time to buy new ones.
5/ 5stars
by  
on February 1, 2015
service was great, advice was catered to my personal needs and vehicles. any questions answered honestly and sincere
5/ 5stars
by  
on January 29, 2015
Guys up front are always friendly, quick, and honest.
5/ 5stars
by  
on January 23, 2015
I need a Firestone customer for year . Had one problem in the 30 plus service
5/ 5stars
by  
on January 23, 2015
Every time I go in, I am greeted by name. Everyone at the store is very helpful. They make sure I understand everything and work with me on what is absolutely necessary and what can wait until next time.

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