Car Repairs And Tires At 1650 22nd St From Your West Des Moines Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1650 22nd St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #21482 Managed by Cody Wade

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll check oil level, steering, the battery, and more. Additionally, we're committed to offering the most consistent service on the market, all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.4 of 5) - 39 Reviews
    1/ 5stars
    by  
    on November 19, 2018
    Very poor customer service. Extremely condescending, short, and un-willing to answer questions.
    5/ 5stars
    by  
    on September 26, 2018
    Front desk guy with the beard is awesome.
    5/ 5stars
    by  
    on September 25, 2018
    They got me in and out at a timely manner and fixed my problem.
    5/ 5stars
    by  
    on December 28, 2017
    I already explained my experience earlier in the survey and I was very pleased at the wonderful service I received and will be doing business at this Firestone Complete Auto Care store for a long time and will recommend them to all my friends.
    1/ 5stars
    by  
    on November 17, 2017
    I dropped off two cars in two days for oil changes and on both occasions the technician did not reset my vehicles oil indicator. My bill was incorrect the first day, but it was corrected on my second transaction. I am not sure if my tires were rotated or checked on my second vehicle given my tire pressure sensor light is still glowing on my dash. I have been going to this location for over 20 years, but no longer. Skip and Mike are missed.
    5/ 5stars
    by  
    on August 11, 2017
    Great quick efficient service. The people that work there are so cordial. Enjoyed my visit
    5/ 5stars
    by  
    on March 29, 2017
    As always for the past 8 years I have taken my car here and the team at this Firestone location (22nd st WDM) has been Great!!
    5/ 5stars
    by  
    on February 27, 2017
    Great service and friendly team!
    5/ 5stars
    by  
    on December 23, 2016
    TRUSTWORTHY! Let me just start with that, they are honest, and thorough. They explain EVERYTHING in laymen's terms as well. The nicest people! Bring your car here, you will not regret it!
    5/ 5stars
    by  
    on October 31, 2016
    I have been dealing with Firestone Mastercare for over 30 years. Having retired from BFS Ag Plant, I always enjoy the discounts and visiting with the guys at the store. Keep up the good work.
    5/ 5stars
    by  
    on October 21, 2016
    I appreciate everyone's willingness to go the extra mile to make sure my visit is a positive experience. I also appreciate the fact that they take the time to make sure I understand the problem needing to be addressed. I respect Kevin's opinion when it comes to the maintenance and care of my vehicle and know I will get an honest answer. That is very important to me! Thank you!!
    5/ 5stars
    by  
    on May 29, 2016
    They had my tire I needed and didn't treat me like I didn't know anything just cuz I'm a woman it was very refreshing
    5/ 5stars
    by  
    on May 18, 2016
    5/ 5stars
    by  
    on May 17, 2016
    Quality service, quality parts, quick turn around time. Drive a Firestone.
    5/ 5stars
    by  
    on April 13, 2016
    Fast, reliable, honest, polite experts. I trust my car, and in turn the safety of my family, to the exceptional staff at the 22nd street location.
    5/ 5stars
    by  
    on March 27, 2016
    Mike and Skip are fabulous! They are friendly and professional. Kevin is the primary one to work on my car and he always finds a way to fit me into the schedule. He knows how much I love my car and he takes special care of it. I love the guys at the 22nd Street location. They make me feel like a valued customer and I always recommend my friends use them!
    5/ 5stars
    by  
    on March 24, 2016
    Mike and Skip and their techs do a great job with customers. The stability of the employment--many techs have been with them for as long as i have going there-- is testimony to the quality of the store and the service they provide.
    3/ 5stars
    by  
    on December 25, 2015
    Everything was ok except for them having poor connection issues to submit my national bill to pay for service.
    5/ 5stars
    by  
    on November 19, 2015
    I took both family autos in for semi annual lubrication and check over and to install wheels mounted with Firestone Winterforce tires preparing for winter season. While there I was advised that one of the vehicles, our 1999 Dodge Intrepid ES needed new brakes/rotors at 140,000 miles. Happy to be advised of that as anticipate a 2,500 miles trip in December.
    5/ 5stars
    by  
    on November 14, 2015
    I have an unexpected repair and it was fixed very fast
    5/ 5stars
    by  
    on November 10, 2015
    I have gone to this location ( 22nd Street WDM) and have always found everyone friendly It is nice to go back year after year and see the same people there
    5/ 5stars
    by  
    on October 25, 2015
    They ( West Des Moines), Location have always taken care of me. Any time I have stopped to get air in my tires, or for any reason Mike and Brad has been very helpful, along with the rest of the staff!
    5/ 5stars
    by  
    on October 17, 2015
    I always get the best service from the people at the 22nd street location.
    1/ 5stars
    by  
    on August 12, 2015
    I have been a customer here for years and always had great service. Went in today to have my oil changed and tires rotated. My car is barely driveable now. It shakes very badly. I was told (after taking it back again) it need to have the wheel washed out so I did that (twice) and the car still shakes badly. After another phone call, they told me my car would need something else this time. Very disappointed since I have been going there and recommending them for years. I will not be back.
    1/ 5stars
    by  
    on May 20, 2015
    Had a tire plugged - scratched my rim pretty bad taking tire on/off would never use again.
    5/ 5stars
    by  
    on May 17, 2015
    The guys and gals are so friendly and polite and they take great care of our cars!
    4/ 5stars
    by  
    on April 17, 2015
    Always nice to speak with and explain things well. Car is always in better condition then when I droop it off. Could be a little more forthcoming about online specials.
    4/ 5stars
    by  
    on February 27, 2015
    I was a last minute customer. The battery in my Sienna died and I needed a new one about one-half hour before closing. They had the battery and installed it without complaint. Very friendly service. One exception -they broke the bolt that holds the bracket down over the battery. Although it's not essential, I wish the mechanic had mentioned it to me so they could fix it at a later time.
    2/ 5stars
    by  
    on February 26, 2015
    For the main repair I am satisfied. I was told my wipers needed to be changed. I said no to that. Now blades are broke and won't stay on the arm.
    5/ 5stars
    by  
    on February 10, 2015
    I have gone to this Firestone Store for years. Mike and his staff do an excellent job. I am happy with the service I receive.
    4/ 5stars
    by  
    on February 4, 2015
    Firestone offers quality work done by knowledgeable mechanics in a timely manner. For major repairs that would normally leave you walking until your next paycheck, credit is available. Although they have discounts/coupons for some services, the prices are higher than average.
    5/ 5stars
    by  
    on February 3, 2015
    I have been taking my cars to the WDM Firestone on 22nd Street since I moved to Iowa from California in 2005. As a woman, as well as a new person to the community, it can be hard to find a mechanic that you trust. Mike has always been great to deal with and I have never doubted his honesty and his integrity. I buy my tires from him and go to his shop for all maintenance issues because of him. Thank you for giving me peace of mind knowing I am safe on the icey roads because I have great tires and a well-maintained vehicle. I think Mike deserves a raise...just saying!
    5/ 5stars
    by  
    on February 2, 2015
    I go here for tires and maintenance and repairs. 20 years and very satisfied. Management is tops!
    4/ 5stars
    by  
    on February 2, 2015
    I used Firestone for my boat tires. They had a great savings and great help. We had a small issue but the professional staff took care of it.
    5/ 5stars
    by  
    on January 24, 2015
    Such quality care and concern about my car problems. I had a noise that they couldn't hear but they were able to identify and fix anyway.
    5/ 5stars
    by  
    on January 24, 2015
    I brought my brand new Nissan in to mount Blizzak tires for winter. Great service as always.
    5/ 5stars
    by  
    on January 23, 2015
    All of these guys are awesome!! I recommend them to everyone I know! They treat you not as a "dollar sign", but as real people-they care about you. They don't try to upsell products or services if you don't need them, & they don't try to hustle you for your money. When I paid off my account, they even held a mini party for me, complete with a hat & party horn! I trust them with every fiber of my being-an awesome bunch of people!!!!!
    5/ 5stars
    by  
    on January 23, 2015
    Great Manager who stands behind all the work I have done. Shop people are very nice and friendly.
    5/ 5stars
    by  
    on January 23, 2015
    I've been going to this place for almost 10 years now... The people here are great and just great service.. They never make me feel that I have to get things done to my truck that aren't necessary. I'll continue to go here as I have no doubts at all.

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