Car Tires And Services At 4850 Nw Urbandale Dr: Firestone Complete Auto Care In Urbandale

Ready to come in to your local Firestone Complete Auto Care on 4850 Nw Urbandale Dr? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

4850 Nw Urbandale Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #353335 Managed by Aaron Roos

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our auto care teammates will give your car a free courtesy check. We'll check lights, air filters, belts, and more. Plus, we're committed to providing the best auto repair possible all at reasonable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or plan your appointment online or by calling (515) 802-3693.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(3.9 of 5) - 26 Reviews
1/ 5stars
by  
on June 1, 2018
I have had my truck in there 5 times in last 2 years. The timing cover has had to be replaced not once, but twice within a year. I had an oil pan gasket replaced in March of 2016 and now they say I need it done again to the tune of $2,100. Never again. This is very poor work if they have to redo their work at the customer’s expense. I have called the district manager and have not received a return call.
5/ 5stars
by  
on December 2, 2016
Customer service to technicians go above and beyond to fix it right the first time, and make you feel welcome at the same time.
1/ 5stars
by  
on August 2, 2016
We were charged $73.22 for an oil change and that was with a $10 coupon discount. Our car has 140,000 miles. We were not consulted about the type of oil. After putting the oil in, when we were ready to pay, they said our car required the premium synthetic oil at $11 per quart. Never have we been charged more than $40 to change oil on this car. Never again Firestone for any car service.
5/ 5stars
by  
on June 18, 2016
I thnk all ready did this part, but it's back again.
5/ 5stars
by  
on June 18, 2016
Very good work, friendly, keep me up to the minute on what's being done and the pricing, as I have a very limited income, which sometimes means one choice or another. Thanks, guys! You're terrific! I'm always very happy when I leave there!
5/ 5stars
by  
on June 4, 2016
Not only could they beat the price of a local provider, but they made me feel welcome and important. They will certainly get our business again!
5/ 5stars
by  
on November 5, 2015
The service was wonderful. Quick and easy. Definitely would return.
5/ 5stars
by  
on September 21, 2015
I appreciate the quality care and helpful staff. I recommend my friends
1/ 5stars
by  
on August 6, 2015
It took them 5 hour to put on 4 new tires!! So not happy!!!
5/ 5stars
by  
on August 6, 2015
Great service. Fast and pleasant staff. Honest and high integrity
5/ 5stars
by  
on July 2, 2015
They had great service and did what i asked but they didnt know how to reset my tires and what not to where they had to google it and even then they didnt fix it so I have to come in again for them to do it. I would go again but this time I will make sure they do it right.
5/ 5stars
by  
on July 1, 2015
Not all locations are equal. Had balance done at a south location and it was so bad I had trouble driving above 60. Took it here because of good previous service and they re-did it right! Well worth the little extra travel time.
5/ 5stars
by  
on May 13, 2015
I called at 4pm for an oil change and they said they could get me in at 6pm! I arrived at 5:55pm and was done with my oil change by 6:20pm. Extremely efficient and helpful! Couldn't be happier!
5/ 5stars
by  
on May 4, 2015
I used them recently for new tires. I loved the service and was informed of repairs needed. I will be bringing my car repairs back. Love my new tires :) Thanks for the great service.
5/ 5stars
by  
on April 23, 2015
Rather than having to make an appointment, they were able to take care of my tire concerns immediately. Friendly and courteous.
3/ 5stars
by  
on April 22, 2015
I like the tires we had put on but the service was not great. I watched as the tech stood and talked to someone for nearly 15 minutes. Slow! 1.5 hours to put 4 tires on? Frustrating.
2/ 5stars
by  
on February 28, 2015
Went into the store In Urbandale Iowa to have the oil changed and after I drove out I found oil/grease on the steering wheel and on the outside of the car. Also looked like they did not put protectors on the fenders they were working and leaning over?
4/ 5stars
by  
on February 25, 2015
IN OUT JUST LIKE I NEED. NO HASSLES JUST SUGGESTIONS FOR FUTURE SERVICE.
1/ 5stars
by  
on February 8, 2015
If I didn't have a lifetime rebalance on my car with Firestone I would avoid at all costs. Customer service is horrible, flat out rude. Two other customers were in waiting area telling me of their bad experimence as well. I went in for an alignment and came away with many more problems. Half way home I noticed my hood was bouncing, not sure why they were in my engine for an alignment. Will never got back, not worth the headaches and rude service.
1/ 5stars
by  
on February 4, 2015
I brought my car in for brakes this past October, was informed that my belts were beginning to crack so I had those replaced as well. My car began to squeal after this so I took it back in then I was told the power steering unit was cracked and needed replaced. So, I had that replaced. My car still squeals. Don't want to take it back again because I don't trust what I'm going to be told and will not give them anymore of my $$.
4/ 5stars
by  
on January 29, 2015
I have used Firestone service for nearly 30 years with good luck. In my opinion the lifetime vehicle alignment and tire balance is a good value for my type of driving.
5/ 5stars
by  
on January 27, 2015
I've been using my Urbandale Firestone service center for three years and have always been impressed with the friendliness and competence of every staff member I've spoken with. They have always been up front about necessary services and aware of the priorities dictated by budget constraints. Their attention to the best use of my funds to maintain my vehicles is honest and fair. They know me by name and which vehicle I'm asking about and are always helpful.
5/ 5stars
by  
on January 25, 2015
Made an appointment, and the new tires were on and I was out the door in an hour and a half!! Prices were the best I could find among the local tire dealers!!
5/ 5stars
by  
on January 25, 2015
I have the Urbandale business for many years and they have always given me great and honest service. This is a very good store. I am a widow, age 68, and I trust their opinions about my car.
3/ 5stars
by  
on January 24, 2015
My complaint is that they never started working on my car and I sat for 3 hours at Target waiting until I called and complained and they said it wouldn't be done for a couple more hours. I then asked why putting a blower motor resister in takes that long. They then said we will get on it right now. The job was done well but it seems I always have a long wait even with an appointment.
5/ 5stars
by  
on January 23, 2015
Whenever I need care for my vehicle, I have called one of the many Firestone care centers. They have always patiently helped me with the issues and the options. It makes me feel a whole lot less anxious about taking care of problems/maintenance, and consequently, I get the repairs/maintenance done without procrastination!

Browse Nearby Firestone Complete Auto Care Locations

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone