Firestone Complete Auto Care: Your Source For Tires And Repairs At 8801 Skokie Blvd In Skokie

Ready to come in to your local Firestone Complete Auto Care on 8801 Skokie Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

8801 Skokie Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #9180 Managed by Gelacio Garcia

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine oil level, steering, hoses, and more. Additionally, we're dedicated to offering the most consistent service on the market, at unbeatable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.2 of 5) - 38 Reviews
5/ 5stars
by  
on January 10, 2019
5/ 5stars
by  
on June 24, 2018
Fast, courteous, perfect work quality, a great shop run well and providing wonderful value!
5/ 5stars
by  
on February 28, 2018
Excellent service. Associate did not sales pitch for unnecessary repairs. The technician was very quick, clean and friendly.
5/ 5stars
by  
on February 15, 2018
Service advisor Ismael and the Technician who checked on my car were prompt, respectful and honest. They were just AWESOME and need to be commended. Thank you for all the good things that you do to your customers everyday!!!
5/ 5stars
by  
on January 2, 2018
I trust everyone here implicitly. They have always done a great job and have been forthcoming about any issues with my vehicles. Their honesty and integrity are appreciated. I tried going to the dealership where my new car had been serviced throughout its life, and quickly made the transition back to Firestone. It's simply the best.
5/ 5stars
by  
on November 4, 2017
Came here for an oil change & new battery. I called first to make sure they had the correct battery and to find out the cost. I made an appointment and was told it would be an hour to hour and a half wait. I arrived a few minutes before my appointment time and waited a few minutes for the advisor to finish with another customer. The advisor said it would be about a 90 minute wait. The waiting area had a TV and seemed clean but I went across the street to have lunch at the Mc Donald’s. The advisor called 55 minutes later to say the car was ready.
3/ 5stars
by  
on October 1, 2017
3/ 5stars
by  
on May 15, 2017
Experience was ok, I was told about the Firestone triple grantee for tires nor was the warranty explained well to me.
5/ 5stars
by  
on March 26, 2017
I always am plweased with the service. The front desk staff and technicians are knowledgable and skilled.
4/ 5stars
by  
on February 21, 2017
5/ 5stars
by  
on February 4, 2017
A customer for 10 years. Drive a 10 year old Buick Regal which the Firestone Boys have taken care of for me!
1/ 5stars
by  
on December 6, 2016
Your dishonest techs drained power steering fluid, then told me I had a leak! The only thing leaking is your jello brains dripping out your ears. Nice try, scum sucking thieves. Up yours!
1/ 5stars
by  
on November 25, 2016
The tech drained fluid out of my power steering and told me i had a leak. I filled it back up and the fluid level has not moved since. Perhaps take down the poster of Harvey Firestone, since honesty and integrity no longer matter.
5/ 5stars
by  
on December 24, 2015
Fast and friendly as ever. Great holiday service. Prompt attention to detail.
5/ 5stars
by  
on December 6, 2015
I have been using Firestone service for the last few years. They have been very knowledgable and helpful to me.
5/ 5stars
by  
on November 15, 2015
I'm happy with my visit as always. I always go to this location
5/ 5stars
by  
on October 11, 2015
I've been to two Firestones in the last 6 months. Happy with my service at both, but I am really pleased with the work performed last Sunday.
2/ 5stars
by  
on October 9, 2015
I made an appointment 2 weeks in advance for 2 tires I selected from the website. when I arrived they did not have the tires I requested.... I had to buy 2 tires that $40 more than I was quote for online. It took an hour before they took the car in for service and another hour to finish the work.
4/ 5stars
by  
on September 27, 2015
The service was fast and professional. The oil schedule was complete in 1 hour, and the service care also evaluated my tires and gave me a very reasonable quote.
2/ 5stars
by  
on September 14, 2015
I had to take my vehicle in again because the services I paid for were not done correctly. I had to yell at the man on the phone because when I told him the steering wheel was now shaking, he made it seem like it was my issue. Customer service for customers who have been loyal to you is horrible, I would love to find a Firestone that treats their customers with respect when you make mistakes!! I should not have to bring my vehicle back after a simple oil change and tire rotation, balance and alignment.
5/ 5stars
by  
on August 6, 2015
I take the car to Firestone in Skokie all the time. They know who I am when I call and treat me like family. I appreciate them, immensely.
5/ 5stars
by  
on June 6, 2015
I am extremely satisfied with the service and work done on my car! H. Martinez and Tommy Sheib were FANTASTIC! Professional, knowledgeable, capable, detailed and fixed my car in record time!!
5/ 5stars
by  
on May 29, 2015
I was on my way out of town for the holiday and Tommy was able to get me in and out with the services I needed so that I was still able to get on the road at a decent time. He was nice and courteous, which all of the employees always are!
4/ 5stars
by  
on May 25, 2015
I use Firestone for most if not all of my auto repair needs, because I trust them with my car. Honesty is very important to me, which they seem to be & I always get professional service with a smile when I come there.
5/ 5stars
by  
on May 14, 2015
I had flatted tired the price that I though it will expensive for new tire became cheaper thanks
5/ 5stars
by  
on May 14, 2015
I have been going to this Firestone for years and they are reliable, efficient and friendly.
5/ 5stars
by  
on May 5, 2015
Firestone did a great job; fix the stearing; found two additional issues and fixed them up too.
5/ 5stars
by  
on April 26, 2015
I had a flat tire on a Sunday and they were one of the few open stores, they had a variety of tires and managed to complete the task earlier than the scheduled time. Very Recommended!
5/ 5stars
by  
on April 26, 2015
i have my made a complete inspection yesterday. everything is good there.
1/ 5stars
by  
on April 25, 2015
The person that did the actual install on the set of 4 tires that I bought was not a good person. The guy who sold me the tires had to ask him to wash the blue color from the white writing on the sidewall. He did it reluctantly and thought that is was funny somehow. There was still white grease left on the outside of one of the tires when I drove away. To make matters worse he "accidentally" used my car to knock over the tall, hard plastic cones while backing out of the garage. "Sorry" he said insincerely. Kind of like that idiot kid who didn't feel good about himself, so made everyone around him suffer...that kid from the 6th grade. No respect at all for the customer. Would not go here again. The people who manage this place have to find a way to hire staff that is not snotty and disrespectful to their customers. When you're an adult aged person, like myself, these kind of annoyances just make the day all the longer.
5/ 5stars
by  
on April 22, 2015
I brought both my sons cars in (nissan/chevrolet) last week and had promt cuteous service and they were very helpful with concerns I had about the cars and even gave me an estimate for cost...
5/ 5stars
by  
on February 26, 2015
From Ford Mustang-2003 and Toyota Rav4-2003 THANK YOU guys for all 14 years. We will be seeing you for the next 14 in the future.
1/ 5stars
by  
on February 3, 2015
I went to one store to check my car, you change some item, then my car broken during my trip, the worse is two other firestone make my trip worse and worse, I have to pay more than double to get home, and my trip was totally ruined..
5/ 5stars
by  
on February 3, 2015
Accommodated me as a walk in.Very helpful Did not have to wait long..
5/ 5stars
by  
on February 3, 2015
Every time that we have to take one of our cars into the shop I know that we're going to get it fixed right the first time. I also know that I'm only going to pay for what I need, and they will educate me on what they see coming. Several times we've been there and were prepared to drop significant money on what we thought was the issue and they have been able to get us back on the road for much less. I never walk out of there feeling like I don't know exactly what's going on. Additionally everyone that works there is very respectful and polite. This might seem minor, but when the stress level is as high as when you're facing an expensive repair, it makes it much easier to deal with.
5/ 5stars
by  
on January 31, 2015
I have been coming to Firestone for at least 10 years, and I have had nothing but excellent service. They let you know what is wrong with the car explain what they have to do and then let you know how long its going to take and they are always on time. I bring all of my families cars there. The management team is very understanding and helpful. I will continue to go there.
5/ 5stars
by  
on January 27, 2015
Great service and wonderful customer service. Love the location and always take our cars to this location. The guys are knowledgeable and great
5/ 5stars
by  
on January 25, 2015
I have 4 cars in Chicago, two in Kansas City and one in Colorado that all had them beginnings with Firestone in Skokie, Il. I have never been more happy to have a team on my side for analysis and repairs than what the Skokie Firestone provides.

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