Firestone Complete Auto Care: Your Source For Tires And Repairs At 3650 N Elston Ave In Chicago

Ready to come in to your local Firestone Complete Auto Care on 3650 N Elston Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3650 N Elston Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #5185 Managed by Lucas Gore

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect tires, wipers, belts, and more. Plus, we're committed to providing the best auto repair possible all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

    Customer Reviews

    (4.8 of 5) - 34 Reviews
    5/ 5stars
    by  
    on October 25, 2018
    5/ 5stars
    by  
    on October 22, 2018
    5/ 5stars
    by  
    on June 13, 2018
    Excellent service and very professional.
    5/ 5stars
    by  
    on March 25, 2018
    all the good things,and great service,you give to all of your customers at this location
    5/ 5stars
    by  
    on January 26, 2018
    Fast service. Knowledgeable staff including Luke who helped me.
    5/ 5stars
    by  
    on February 28, 2017
    The most awesome customer service I have received in long time when it comes to auto repair.
    5/ 5stars
    by  
    on February 23, 2017
    5/ 5stars
    by  
    on December 31, 2016
    5/ 5stars
    by  
    on December 23, 2016
    Shout out to the crew on Elston for their patience, thorough explanations, and all-around great service!
    5/ 5stars
    by  
    on December 23, 2016
    Shout out to the crew on Elston for taking the time to thoroughly explain what was going on with my car!
    5/ 5stars
    by  
    on October 19, 2016
    So happy with the service here! Everyone is helpful and friendly, and they did a great job explaining what needed to be done. GREAT SERVICE!!
    5/ 5stars
    by  
    on September 20, 2016
    I've been to several different shops in and around Chicago since I moved here, with two different cars. Without fail, I'd been misinformed about what needed to be done on my car, to the point where I'd get second opinions and each shop would say something different. I tried out the Firestone on Elston, and I'm happy to say that I've finally found somewhere that is honest, does good and timely work (which is surprising considering how busy they are!), and doesn't price-gouge. I had a number of things wrong with my car when I brought it in most recently (brakes, turn signal, air filter, yadda yadda yadda), and when my wife brought it in, they explained everything to her clearly, honestly, and frankly, even though the repairs had an expensive total, for what we had done, the prices were incredibly reasonable. Thank you, guys. You have our trust and our loyalty. I recommend this location to anyone who wants good, honest work done.
    5/ 5stars
    by  
    on September 16, 2016
    They are very helpful and courtesy.
    5/ 5stars
    by  
    on June 7, 2016
    Great Customer Service, and when it comes to Fixing any issues on your car, they go beyond and inspect the whole car. So this way you have peace of mind that your car was checked thoroughly by professionals. Highly Recommend to visit Firestone on 87th and Harlem Bridgeview, IL.
    5/ 5stars
    by  
    on April 3, 2016
    Honestly the best place I've ever taken my vehicles to in regards to their high level of integrity, fast service and awesome staff. You really give no reason to go anywhere else. Watching everything going on instead of zoning out in my own things to do, it's awesome to see what a juggling act it is to keep the place running as smoothly as Marc and the rest of the staff do. They make it look easy, but the amount of attention to detail and dedication they have for the company is clear to anyone paying attention. They've literally saved me thousands in future repairs and the related frustration. Thanks for the continued help with everything that comes your way.
    5/ 5stars
    by  
    on December 5, 2015
    The wheel alignment was fast and they explained everything. I haven't visited Firestone in a long time. I will be back.
    5/ 5stars
    by  
    on November 14, 2015
    Excellent customer service from MARK. Very friendly wit costumers Excellent attitude Hopefully my Family n I will build A long lasting relationship wit FireStone. I have three cars that need to b trusted in to FireStone's hand. Once again Thank you Mark. Really Appreciate it ur help.
    5/ 5stars
    by  
    on October 28, 2015
    I've been a customer for more than 5years and they're honest, friendly sales.
    5/ 5stars
    by  
    on September 23, 2015
    Flat tire, total loss. They ordered the new tire in the morning, received deliver in the afternoon, 30 minutes later I was driving again. Isn't it perfect?
    1/ 5stars
    by  
    on August 8, 2015
    I have been going to this Firestone for 15 years and with the change of employees in the last year the quality of service has dropped dramatically. When I picked up my car it took them 10 mins to find my paperwork and keys. This just 5 mins after I verified it was ready. Then 2 days later I am crawling under my car because they left the panel to my oil filter open and dragging under car. I have filed a complaint with the corporate offices and over a week be response. I guess they truly no longer care about repeat service. Now on the look out for a new service station
    5/ 5stars
    by  
    on July 6, 2015
    They did a class A job. Very helpful, friendly, and efficient. Got my car running tops.
    4/ 5stars
    by  
    on June 11, 2015
    Had an emergency need for a new tire. They got me in quickly, and finished the job on time and efficiently.
    5/ 5stars
    by  
    on May 30, 2015
    I brought my car in for an oil change and they were packed but they still managed to get it done within a few hours with a full check on top of that!!
    5/ 5stars
    by  
    on May 2, 2015
    Needed an emergency tire repair. Called Firestone and they told me to come in even though it was nearly closing time. Needed a new rim. They found a matching rim (very reasonably priced) and told me to come in at at a specific time. I was in and out in under 30 minutes.
    5/ 5stars
    by  
    on April 22, 2015
    I loved that they looked at my car the same day i brought it in and even did it before the time they told me they would.
    4/ 5stars
    by  
    on February 12, 2015
    I used them for an oil change and had them look at my breaks and alignment. Although I didn't use them for new breaks they were honest about the services I needed, which were confirmed by another shop.
    5/ 5stars
    by  
    on February 5, 2015
    Marc was very friendly, professional & knowledgeable. What I like about this location is that they always have been honest with me nad that goes a long way.
    5/ 5stars
    by  
    on February 4, 2015
    Recently the Ford Taurus broke down a few minutes before the dealership was closing. No Rentals, Taxi or Uber was available in this town so the owner drove me 20 miles, to my destination, in his own car.
    5/ 5stars
    by  
    on February 3, 2015
    The manager (I think) Marc helped me when I was a walk-in for an oil change. I was in and out in no time. He even noticed that my tires looked a little low and voluntarily checked the pressure on them for me. Great service.
    3/ 5stars
    by  
    on February 2, 2015
    got new tires there; therefore, I have recommended people to get tires at this place. The only problem (not really) was the people there weren't customer service oriented. They do know what they're doing so I got my car back immediately. But the waiting area is not really a nice place to wait and there's nothing around to pass the time (it was pretty cold outside). There wasn't even coffee or magazines to pass the time and the personal don't care (oil places have coffee and /or magazines), but as I said before they get the job done. 
    5/ 5stars
    by  
    on January 25, 2015
    Whenever I need my vehicles looked at for service and tires I will only go to Firestone. I have always been very satisfied with the front desk in explaining what is needed now and in the future.
    5/ 5stars
    by  
    on January 25, 2015
    I recently had a set of tires mounted on my wife's car at the Firestone store here in Chicago. The work was done correctly and on time. The customer service representative was knowledgeable and explained the work to done in a clear and understandable manner. I have a fairly good understanding of cars and knew that I was not being fed some none sense.
    5/ 5stars
    by  
    on January 24, 2015
    Right before winter, my Interstate battery decided to go out on me. It was under warranty and this location is an Interstate dealer. Within about 15-20 minutes, I had a replacement for about $50 due to the pro-rating of the warranty (I was about 2/3 through the time period of coverage).
    5/ 5stars
    by  
    on January 23, 2015
    I have used them on numerous occasions and I am very happy with their service.

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