Firestone Complete Auto Care: Your Source For Tires And Repairs At 5034 Memorial Dr In Stone Mountain

Come in to your nearest Firestone Complete Auto Care at 5034 Memorial Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

5034 Memorial Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #19844 Managed by Rashaan Cherry

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll examine fluid levels, wipers, belts, and more. Plus, we're dedicated to delivering the best quality service possible, all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or plan your appointment online or by calling (404) 448-4932.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.2 of 5) - 49 Reviews
5/ 5stars
on August 8, 2018
Professional
5/ 5stars
by  
on June 14, 2018
Great service
5/ 5stars
by  
on June 9, 2018
Very professional, willing to educate customers
4/ 5stars
by  
on November 28, 2017
5/ 5stars
by  
on October 11, 2017
It was very appreciate supportive got from there. Thank you for your support and make customer happy.
5/ 5stars
by  
on September 4, 2017
5/ 5stars
by  
on July 24, 2017
The salesperson was polite, knowledgeable and the mechanics did a great job with the tire job.
4/ 5stars
by  
on June 4, 2017
i had a good experience .the associates were nice and very helpful.
1/ 5stars
by  
on May 14, 2017
It was the worst experience that I have ever had. I came in to have a minor problem fixed. They broke my door in the process. I could barely close it. When I showed them they said I couldn't prove they did it. Now I have the bill for the minor problem and I have to go to the dealer to pay for repair of my door. This is a warning go there at your own RISK! ! You have been WARNED! !!!!
5/ 5stars
by  
on March 19, 2017
4/ 5stars
by  
on March 18, 2017
Nice manager, work was done in a timely manner and they didn't try to up sale me which I hate.
5/ 5stars
by  
on March 9, 2017
Great customer service!
5/ 5stars
by  
on January 1, 2017
5/ 5stars
by  
on December 3, 2016
Rashaan and the team are AWESOME!!! Everyone seems to know what their role is in getting the customer in and out quickly. This is my 2nd time having my automobile serviced here and I've received stellar service on both occasions. While the prices may not be the cheapest, as the saying goes, "you get what you pay for."
1/ 5stars
by  
on September 12, 2016
Horrible service. We were overcharged and treated very badly. Definitely not coming back
3/ 5stars
by  
on August 16, 2016
5/ 5stars
by  
on August 9, 2016
I am always impress with the prompt, courteous and professional services. That is why I highly recommend my family and friends because I know the services provided are always excellent!
5/ 5stars
by  
on June 25, 2016
Jason was extremely helpful, knowledgeable, but most importantly approachable. I entered the store with a vehicle, unbeknownst to me, that was potentially hazardous and he made sure I was aware of all the things wrong with it. I was then able to make informed decisions on my repairs. I am genuinely appreciative and satisfied with the services rendered by the team in Stone Mountain! Thanks guys.
5/ 5stars
by  
on March 29, 2016
The service advisor was very knowledgeable what was going on with my vehicle answer all my questions concerned about the vehicle Firestone Rock thank you guys for working so hard on my car .
5/ 5stars
by  
on March 19, 2016
What a great staff. You could not surround yourself with a better group of people. Walk in open to a positive experience and you create the ability to leave with great experience!
5/ 5stars
by  
on March 14, 2016
Jason did an amazing job by getting me in and out in a short time frame. I got a great price for the services I needed without any issues. From the time I walked in to the time I left, He made sure i knew what was going on at all times. I was definitely in good hands. Thanks Firestone... You guys have an awesome store manager. You are now my car servicer. Don't lose him, I'll definitely be back (If need be) .
5/ 5stars
by  
on December 13, 2015
I personally would like to thank Jason white for a superb job well done. He is always very informative and compassionate. I feel as tho my needs are met everytime. You guys should definitely promote him so ppl all over can b blessed with his service. FIRESTONE ROCK! Whoo
5/ 5stars
by  
on October 21, 2015
Jason the manager went beyond the call of duty. He was very professional.
5/ 5stars
by  
on October 11, 2015
Advisor & Technician did a great job in a timely manner
5/ 5stars
by  
on October 10, 2015
This was the first time I used Firestone and it was a great experience.
5/ 5stars
by  
on September 29, 2015
I used them a week ago. My air was gushing out of my tire and I just got to shop at 7:00 p.m. The manager was so courteous and said ma'am we can let you go like this. They turned the lights on and installed a new tire. The manager was such a blessing. I am going to recommend my friends.
1/ 5stars
by  
on September 22, 2015
Stopped over a year ago for a quote and I get calls about my recent visits and purchase ever since. I also get calls from other firms that reference my good business history with this place. So they must be selling my information.
5/ 5stars
by  
on September 15, 2015
They were busy but I still received great service not only by the technicians but the store manager. The store manager here is very knowledgeable and cares about his client's time!
5/ 5stars
by  
on September 6, 2015
Coming from another state I was skeptical of using another mechanic, however a friend suggest I try Firestone. So I called and booked an appointment with them. I was in and out within a reasonable time. The manager was very polite and sociable. He explained the entire process to me ensuring I understood all the details about my car. The mechanic personally came to me and explain as well. I am very pleased with the experience and will be coming back for new tires and brakes. Thank you Firestone for a positive experience. E. Whiteside
5/ 5stars
by  
on August 22, 2015
Although they were short staffed, they gave me excellent service and I didn't have to wait as long as I was originally told.
5/ 5stars
by  
on August 13, 2015
I called on August 10th to price new tires. Jason gave me a better price for better quality tires than competitor shops. He was friendly and knowledgeable. The lady I met when I arrived at the Firestone shop was professional and showed that she understood my needs. They both displayed great customer service!
4/ 5stars
by  
on August 6, 2015
I went there for an oil change and didn't wait long
1/ 5stars
by  
on July 8, 2015
Have to visited it three times in order to have my tire balance properly fixed. Wasted me a lot of time.
5/ 5stars
by  
on June 19, 2015
I went there on Thursday and everything was good.. great team
5/ 5stars
by  
on June 19, 2015
I went there to get tires and came out with 4 new tires and warranty. I also did not have a long wait time they took care of us almost immediately.
3/ 5stars
by  
on June 15, 2015
After a long wait at the facility, I received my car with missing hubcabs, oil on my car door handles, and spare tire was thrown effortlessly on top of things in my trunk. Unfortunately, I was to ill and tired to wait to speak to a manager at the time, but I did not have a pleasant experience at Firestone. I do hope they improve these issues moving forward.
4/ 5stars
by  
on June 13, 2015
I went to the Stonemountian Firestone location a week ago and they did their job. There was nothing that stood out about this location. They just did the job that I expect from any Firestone. I usually go to the Lenox Mall location where customer service is excellent. This location was slow and customer service was just ok.
1/ 5stars
by  
on May 4, 2015
I used them two weeks ago and I am not happy with the service.
5/ 5stars
by  
on April 25, 2015
Great customer service from Ebony & the mechanic Leo. Really took their time to explain every detail that was wrong with my car. I will continue using their service because I felt appreciated. I really do appreciate this particular location on a South Cobb Drive. Thanks again!
5/ 5stars
by  
on April 19, 2015
Customer Service was Awesome !!!! ,I have3 automobiles and I'll be going back.
5/ 5stars
by  
on April 19, 2015
I just bought a car and it needed oil and I nor anyone else I went to could not get the cap off but the did and fast great job
5/ 5stars
by  
on February 25, 2015
I like this location, and staff. They are very courteous and considerate of my time. I appreciate the detail information I receive after servicing our vehicles.
5/ 5stars
by  
on February 3, 2015
I patronized this Firestone a few days ago and had a very nice experience. Price is extremely knowledgeable and professional. His recommendations proved solid and accurate. I highly recommend and will continue utilizing their services.
4/ 5stars
by  
on February 2, 2015
Work done correctly as asked the first time. Pleasant staff.
3/ 5stars
by  
on February 2, 2015
Most of the time they do a good job and the staff is nice but more then once they didn't do what I asked like doing a lineup. I had to go back and have it done over, or leave my milage after an oil change.
1/ 5stars
by  
on January 27, 2015
my experience with firestone was awful in stone mountain, I brought my car back several times and each time I was told the problem was fixed. each time I left the problem came back I would never refer firestone for any car repairs I drive a 2004 toyota solara.
5/ 5stars
by  
on January 25, 2015
i had my oil changed, and he gave a quote on my truck tire, that was very reasonable, even though i count afford them with out payments, but very friendly
1/ 5stars
by  
on January 25, 2015
I used them a few weeks ago, did not go back, reason, I don't like the service
4/ 5stars
by  
on January 23, 2015
I used the this store all the time. Great people but it seems like I never have enough discounts.

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