Car Tires And Services At 7045 Narcoossee Rd: Firestone Complete Auto Care In Orlando

Come in to your nearest Firestone Complete Auto Care at 7045 Narcoossee Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

7045 Narcoossee Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #354586 Managed by Nelson Gayahan

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll check tires, headlights, belts, and more. Additionally, we're committed to providing the best auto repair possible all at reasonable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 57 Reviews
5/ 5stars
by  
on March 3, 2019
5/ 5stars
by  
on January 4, 2019
Mike and Lee provided second to none customer service. The pricing was excellent and both were great to work with. Will definitely return for services and tires in the future!
4/ 5stars
by  
on December 10, 2018
5/ 5stars
by  
on October 15, 2018
Great place. Very professional staff. Thank you again.
5/ 5stars
by  
on August 4, 2018
I took my jeep in for new tires and athe service I received from Service Advisor Angelo went above and beyond what I expected! He kept me informed, thoroughly explained the alignment check to me, gave me options with no pressure to go forward with an alignment right then or to buy a package. The interaction made my choices much easier to make and so much less stressful. Spending money you are not necessarily prepared to spend on large care bills is never fun - never easy, but Angelo made it a much better experience. I walked out of Firestone in a good mood and feeling confident in my choice. Thank you to Angelo at Lee Vista Firestone! A real asset to the Firestone Family.
5/ 5stars
by  
on July 13, 2018
5/ 5stars
by  
on June 10, 2018
Informative, food provided and quick service so that I had plenty of time to complete my other task for the day without rushing.
5/ 5stars
by  
on May 12, 2018
3/ 5stars
by  
on May 6, 2018
Quality work but very expensive. Slow service three plus hours to change two tires but end result was good
5/ 5stars
by  
on March 25, 2018
We came in with battery problem for 2nd time in three weeks. Angelo took great care of us and even with the store being extremely busy had fixed our problem in very short amount of time. We use this store frequently and Angelo has been our service adviser before and has been fantastic!
5/ 5stars
by  
on January 29, 2018
the professionalism and timeliness of the staff impressed me very much
5/ 5stars
by  
on December 22, 2017
My tire blew out on 417 and I drove straight to their location. It was after hours and they were closed. The employee was clocked out. Despite that, they found a good price for my tire and changed it because they had no appointments the following day. I was out of there within an hour. This is a fabulous location. It is very woman friendly and I highly recommend it. Both Angelo and John went above and beyond what I expected. They far exceeded my expectations. They didn't rush me out either. Awesome guys!!!
5/ 5stars
on December 10, 2017
5/ 5stars
by  
on November 24, 2017
I had 2 vehicles serviced this past week at this shop. I was pleased with the time the technicians took to explain clearly my options. The work done was excellent and the price paid was reasonable. One of the vehicles in particular handles and brakes so much better now. It was noticeable right away. I will come here again.
5/ 5stars
by  
on October 29, 2017
Fast, friendly and great customer service. Thank you
1/ 5stars
by  
on October 28, 2017
Over pricing repair parts and trying to charge for services not provided
5/ 5stars
by  
on October 15, 2017
1/ 5stars
by  
on October 11, 2017
From start to finish is was bad. If you want to be sold the top package (when not needed) go for it, they will sell you their leftover lunch if you let them.
5/ 5stars
by  
on October 5, 2017
Manager reviewed my issue with replacing a master cylinder, offered acceptable cost and made repairs in a timely fashion. Auto trchnician, Mike, explained the severity of the repairs and the process to perform the work correctly. I have full confidence in this Firestone location! Thank you.
1/ 5stars
by  
on September 27, 2017
The installer scratch my rims,
5/ 5stars
by  
on June 19, 2017
Very Customer Oriented. Many thanks for all your help.
5/ 5stars
by  
on November 7, 2016
Very please with the service, needed work done on Sunday and was able to pick it up that afternoon without an appointment.
5/ 5stars
by  
on November 5, 2016
We have our cars serviced here for over a year. The staff are accommodating, respectful, and go out of the way to meet our needs. George, especially, remembers my name and makes me feel comfortable. They always explain estimates and offer options. The ONLY downside is the Wi-fi in the waiting area... it is inconsistent and weak. I recommend this Firestone dealer!!
5/ 5stars
on October 7, 2016
5/ 5stars
by  
on September 2, 2016
The staff was very professional and the service was extremely fast. I did have an appointment so I think that helped with it being so quick. The best part is it was done properly.
5/ 5stars
by  
on July 8, 2016
My air conditioner stopped blowing cold air. I did not know if this would be an easy or difficult fix or expensive. I like the fact that I could make an appointment on-line and pick the day and time of day to come in. Roberto, the service advisor explained what they would check how much it would cost and even gave me a discount because my car needed a large amount of freon. This is great service. I was also impressed with Antonio, my technician. He explained what he found wrong, what he would do to fix it and how long it would take. Again great service. Next time I need service I will surely come back to Firestone on Narcoossee road. I would recommend this store for all.
1/ 5stars
by  
on June 27, 2016
DO NOT VISIT THIS LOCATION. THE STAFF ARE A PACK OF LIARS WHO WILLFULLY DECEIVE THEIR CUSTOMERS.
1/ 5stars
by  
on June 5, 2016
7045 Narcoossee does not even deserve the 1 star. My car was dropped off 930 am for service. At 2pm I called to check the status and my car was not even pulled in yet. At 530 pm I called a 2nd time as they were due to close at 6pm. At that time they advised me I needed 2 parts they had to order and they could not get it in earlier than noon the following day. So, basically my entire day was wasted with no resolution. They didn't even have the decency to call me at any point during the day to update me on my car. That is unprofessional, rude and just SORRY. I would never recommend this location. Go to 5055 Semora n Firestone instead. They fixed my car in 2 hours
5/ 5stars
by  
on December 11, 2015
The technician was very helpfull and professional.
5/ 5stars
by  
on October 22, 2015
On 10/5/15 I came in for an oil change and my service advisor Angelo greeted me and took my information first. Next he checked my car and gave me an honest assessment. I was in & out under :30 minutes. I had a great experience from Angelo who is truly a professional. I am a raving fan who shall return in the future. Thank you Angelo.
5/ 5stars
by  
on October 18, 2015
Made an appointment for oil change on a Sunday. Was taken close to my appointment time and out in less than one hour!! Staff is very friendly, and did not try to up sell any other services. I would certainly service my car here for other needs.
5/ 5stars
by  
on October 16, 2015
basic oil change but technician explained to me that my battery failed and also that i had a nail in a tire causing low pressure.
5/ 5stars
by  
on October 4, 2015
I came in for an oil change, tires and an alignment. My service advisor was extremely helpful, knowledgeable and curious not only to me but to everyone that came in.
5/ 5stars
by  
on August 19, 2015
Don't make this question mandatory. It takes too much time.
5/ 5stars
by  
on August 7, 2015
I needed an oil change and the service station I normally go to was booked, so i contacted this Firestone location and was pleased with everything, from the online appointment to the work done. The friendly staff handled the request with efficiency and I would go there again.
5/ 5stars
by  
on July 10, 2015
On Sun morning 6/21/15, I took my Honda to the 7045 Narcoosee location and received prompt, courteous attention from Venchella Jones even though I did not have an appointment. Another service center across the street would not work me in. But, it was no problem at Firestone. Venchella was extremely knowledgeable and professional and made me aware of issues beyond the service I came for. I got the additional work done because Venchella did everything she could to ensure I was getting the most economical deal. The wait time flew by and I was out of there and on to the rest of my day in no time. I will definitely use this Firestone location again in the future thanks to the excellent attention I received from Venchella.
5/ 5stars
by  
on June 10, 2015
Very nice and friendly! Fast service do not have any complaints.
5/ 5stars
by  
on June 5, 2015
Annie and her staff are among the most professional people I have ever dealt with.
5/ 5stars
by  
on June 2, 2015
I go to Firestone for all my cars needs and I just love them. I get excellent care and the price is right.
5/ 5stars
by  
on April 20, 2015
We just moved to this area so didn't know there was a Firestone close by. I took it first to the dealership to get it fixed. They wanted to charge me 550.00 plus 45.00 to look at the car. Not to mention the guy there was already telling me he knew how expensive it would be just by listening to the car. Wow. A friend told me I should call Firestone. When I did, George told me to bring the car in and he would let me know. They were so much nicer, and got the job done for less than half of what they were going to charge me at the dealership for the same thing. He explained things to me and then went to work. They stayed to make sure we were taken care completely and went absolutely above and beyond. They will forever have my business and I will be telling everyone about the service I received - at both Firestone and the dealership. I am very thankful for the work they did and the way I was treated.
5/ 5stars
by  
on April 20, 2015
Complete satisfaction with the great service provided.
5/ 5stars
by  
on February 27, 2015
First time visiting this firestone, the staff was professional and the store manager was phenomenal. A few customers came in while I was sitting waiting and they were not satisfied I was impressed how they handle the situations and the customers left happy. Thank you Firestone
4/ 5stars
by  
on February 26, 2015
On my last visit to this store I received good service. My advisor was very good and friendly.
5/ 5stars
by  
on February 26, 2015
Great service and communication! I would recommend them to anyone.
4/ 5stars
by  
on February 7, 2015
I took my car for alignment and balance?. I made the appointment to avoid a long wait, but event with that it took longer than expected
2/ 5stars
by  
on February 3, 2015
I took my car in around noon to have 4 new tires & an alignment done. When I had not heard anything by 6:00 I decided to go see what was going on. Although my car was on the lift and all 4 tires were removed, the new tires had not even been put on the wheel yet. I feel if I had not gone in when I did they would have called me at 7:00 closing and asked if they could keep the car overnight. I was very disappointed with the service that day
5/ 5stars
by  
on February 3, 2015
I had an issue with my tire and a couple of other representatives couldn't figure it out and were about to quit. Gil was super dedicated and wouldn't quit until he solved the tire. I can't tell you how greatful I am, he went above and beYond. This was at the Narcoossee location.
1/ 5stars
by  
on February 3, 2015
Have had several bad experiences with this store. Bad parts, problem not fixed etc.. The staff is friendly but I will not be returning.
5/ 5stars
by  
on February 2, 2015
I was there for an oil change and a tire rotation.
2/ 5stars
by  
on January 29, 2015
I went in to get my breaks changed and ended up having to return for the exact same thing a few days later. It seemed to me that nothing was done. No changes to my breaks and it was all the same. So I was asked to return to have them checked free of charge. I was told by Annie that I needed factory installed breaks and that the problem would be resolved. That all I had to pay for was the parts. It seemed fair at the time. I was told I would be getting a call the next day when the parts came in but I got nothing. I had to call and ask if they were in so that I could bring in my car and have them fixed right. Breaks are extremely important to me since I have children. An enormous responsibility. So I went in for a third time. I was told that it would take no more than 2 to 2.5 hours to have them fixed, it was busy so I patiently waited. It had been almost 4 hours when I decided that my patience was running out so I started to ask how much longer and also to look around when I noticed some of the techs standing around talking. I asked the guy at the counter( I can't remember his name) who was the one working on my car and he told me a tech named Tony. I asked him if Tony was the one standing around talking to one of his buddies that decided to come by and chat with him. The guy behind the counter saw that It was Tony yapping away and wasting time instead of finishing the job of putting the breaks on my car and went outside to tell Tony to hurry up and finish. I appreciated that but I was fed up about the wait by that time. I don't understand how I waited only and 1 1/2 hours the first time but almost 4 hours the third time. And I came back three times. I don't think I will be returning to Firestone to get my breaks changed next time. They should have been fixed right the first time especially for the amount I was charged and I waited way too long. I will try someone else with more experience and consideration for their customers.
5/ 5stars
by  
on January 29, 2015
Although there was a delay in the work being done, the staff made sure to keep me updated throughout.
5/ 5stars
by  
on January 27, 2015
They keep my old truck running Iike new!! A pleasure to do business with.
1/ 5stars
by  
on January 27, 2015
Simple repair - at newer location on Narcoossee was botched. I bought a new car batter at Firestone. They installed it improperly so my car still was not starting from time to time. Finally had it towed to the dealership thinking it had an electrical problem. They fixed it simply by reconnecting the battery properly. Said whoever I got the battery from did not install it properly!
5/ 5stars
by  
on January 26, 2015
I have used them for oil changes and tires. Always nice and easy to deal with.
5/ 5stars
by  
on January 25, 2015
Michael and Angelo at the Narcoosee store helped me with a tire problem. They were professional and considerate of my time crunch. I'll definitely be back for more car care!
5/ 5stars
by  
on January 24, 2015
This Firestone is very honest and knowledgable about every aspect of my car. They never try to sell me something that I don't need for my car, which is very reassuring.
5/ 5stars
by  
on January 23, 2015
Annie is a good manager and runs a very efficient operation.

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