Firestone Complete Auto Care: Your Source For Tires And Repairs At 1008 University Blvd N In Jacksonville

Come in to your nearest Firestone Complete Auto Care at 1008 University Blvd N for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1008 University Blvd N
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #4375 Managed by Jason Howard

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll inspect fluid levels, headlights, the battery, and more. Additionally, our team believes in giving you the best service possible, all at great prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (904) 638-4354.

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We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(3.7 of 5) - 25 Reviews
5/ 5stars
by  
on October 2, 2018
Much faster than the dealer and the price was compatible, especially if you use a coupon.
2/ 5stars
by  
on April 17, 2017
Unorganized and disrespectful of my time.
5/ 5stars
by  
on December 20, 2016
This is the best service in Jacksonville! Best associates and best store appearance. Job well done and I will continue to get my car serviced through this location! :-)
5/ 5stars
by  
on November 26, 2016
I had a great experience at Firestone today while purchasing new tires for my truck. Michael Adham helped me pick the right tires for my vehicle. I would highly recommend him as he was very professional and courteous.
1/ 5stars
by  
on May 31, 2016
Just discovered I was charged $78 for Road Hazard service ($19 per tire) without being asked. Annoyed. Going back tomorrow for a refund.
5/ 5stars
by  
on May 31, 2016
Jason was helpful and honest. The work was done a day earlier than expected. Nice work!
1/ 5stars
by  
on April 14, 2016
Left my car with them for 2 weeks (while I went out of town) and the vehicle was not ready on my return nor was the problem completely resolved. Was told it would be ready at noon on Tuesday I said I will wait until Wedbesdsy to pick it up on the way to return the rental car. It was not ready. Worse than that the power steering unit was not repaired correctly it is still making noise.
5/ 5stars
by  
on November 28, 2015
I got the service I needed, (oil change) & some really great customer care! The technician also checked my tires for the strange noise. Along with the vibrations while I'm driving. I completed a application for opening a account for the tire repair needed (not approved).
1/ 5stars
by  
on November 27, 2015
I went in to have my tires rotated (under warranty). The tech broke a wheel stud(the stud holds the wheel on) off my front tire. They tried to charge me $222.00 to replace the stud THAT THEY BROKE OFF! I told them it was their responsibility to fix the problem, since they broke it. I refused to pay for something they did & they refused to fix it! I now have one less stud holding my wheel on! WORST PLACE EVER!!! DO NOT GO HERE! Your vehicle will be in worse shape after they touch it! The service advisor knows nothing about customer service & fixing problems they create by destroying customers vehicles!
4/ 5stars
by  
on November 23, 2015
Got there right when they opened and examined my car right away. Unfortunately I didn't end up using their service because I found it cheaper somewhere else.
2/ 5stars
by  
on November 18, 2015
I went in for a brake light and wiper blades. Higher price than competitors (found that out latter). Also told me my tires were "feathering" and needed rotation (which I had done 123 miles previously). My Michelin tires are 6 months old and in great condition.
5/ 5stars
by  
on October 9, 2015
Once again, the repair was correct, on time and at a reasonable price. All the information was given up front. Shane and Michael are friendly, accommodating, and easy to work with. The brake lights issue was fixed, and they caught another issue before it happen. Other services were mentioned as being needed, but they were not done without our knowledge and charged for, giving us the option to schedule these at our convenience. We have used this location for all of our cars, including my mom's now. We will happily refer!!!
5/ 5stars
by  
on October 2, 2015
Shane, particularly, was awesome. I had 4 new tires, an alignment, new brakes and a cabin filter installed, was in and out within 2 -3 hours. The car is running great! Firestone will always be my choice in the future!
5/ 5stars
by  
on September 5, 2015
I just had my car serviced at this University Blvd location, and found the technicians excellent. The staff was great about explaining my vehicle's needs. After I had them run a diagnostic test, there were some extra repairs to be done. They helped me decide how to handle the most important ones, offered suggestions for payment options, and how to prioritize the other work needed in the future. -Thanks for the help to keep me safe on the road for the past eight years!
5/ 5stars
by  
on August 12, 2015
I use them last month and it was great. I am very please every time my car has maintenance.
1/ 5stars
by  
on August 11, 2015
I went in for a warranty and left with a $1,300 bill. My truck was returned to me in worse shape then when I went,
1/ 5stars
by  
on April 11, 2015
I brought my car in for a new battery, oil change, and tuneup - when they finished the work, my car would not even start!!!!! It took another 2 hours to get my car to where it would start, and then they wanted ME to pay for the additional labor - for something THEY messed up. I only gave 1 star because there was no option to give NO STARS!
5/ 5stars
by  
on February 27, 2015
I never go anywhere else but Firestone. They are always fair, honest and explain everything to me in terms I understand. I have been having my cars services there for over 20 years and will not trust anyone else with my cars.
4/ 5stars
by  
on February 4, 2015
I regularly come to service my vehicle at this Firestone location. Great staff that care about you and your vehicle. So for that reason I will keep servicing my vehicle at Firestone.
5/ 5stars
by  
on February 4, 2015
Job was performed in a good timely manner and my car performed great after maintenance.
5/ 5stars
by  
on February 3, 2015
We have an older F150 and love our vehicle therefore, we wish to have it taken care of properly. Each time we take our vehicle to the shop here they are always prompt to assist us in resolving the issues we may have. Also assisting us with regular maintenance which is very helpful. The staff is professional and always honest with what we need for maintenance.
5/ 5stars
by  
on February 2, 2015
The customer service personnel was very professional and quick. I consider it a great service!
4/ 5stars
by  
on February 2, 2015
Tim was great at directing me to only the services I needed. He did not try to sell me something that was not needed.
5/ 5stars
by  
on January 26, 2015
I am a regular there and always get friendly service, and it's as quick as they can get through.
1/ 5stars
by  
on January 25, 2015
The last time we came to Firestone we were told what was wrong with our car and that it could be fixed. The process was delayed a few times and then we were told to come and get our car because the shop had a lot of business and there was no time to fix the issue with our car right then. We were instructed to come back in a day or so, but we just decided we had wasted enough time and money with Firestone and we took the car to the dealer where it was fixed. We will not be back to Firestone. We believe the technician did not know how to properly fix the car. The manager did not want to tell us this and kept stringing us along. This was a very frustrating and negative experience.

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Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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