Car Tires And Services At 2502 Skyline Blvd: Firestone Complete Auto Care In Cape Coral

Welcome to Firestone Complete Auto Care at 2502 Skyline Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2502 Skyline Blvd
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #755787 Managed by Rick Hanson

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates will give your car a free courtesy check. We'll check lights, headlights, hoses, and more. Plus, we're dedicated to offering the most consistent service on the market, at unbeatable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 142 Reviews
5/ 5stars
by  
on March 2, 2019
Rick and his team of exceptional professionals did a great job repairing my brake problems. The service was fast. The price was what I expected it to be, and my brake problems are gone!
5/ 5stars
by  
on January 21, 2019
Great service! My car feels great and I appreciated that when I had a question they brought the actual mechanic over to speak with me instead of talking to someone who didn't work on the car. It was a great experience. The dealership gave me an astronomical quote when my car had just had a complete check-up at the dealership a few months prior. When I went to the dealership for my oil change they found over $2300 dollars in "issues" when they had given it a complete good bill of health just three months prior. Firestone gave me car a comprehensive check-up and found that only the front brakes needed replacing - VERY trustworthy place of business. I think they gained a return customer out of me - I will certainly be back!
5/ 5stars
by  
on January 14, 2019
Great service because of Nelson.
5/ 5stars
by  
on December 23, 2018
Excellent service. I even tried to say that in an email survey that Firestone sent me but the email seemed to think that I had some problem and there was there was NO problem, excellent service
5/ 5stars
by  
on December 6, 2018
I had work done at another tire store and had returned repeatedly because they had installed tpsd's that were not functioning. I finally gave up on them and went to the skyline Firestone .The supervisor (Rick) identified the problem which was corrected in a short visit to the store. This will be my go to tire dealer. I would recommend them to anyone for fast competent work
5/ 5stars
by  
on December 4, 2018
We are repeat costumers at this Skyline location. The office personal are always courteous and professional. We always get good quality work done on our vehicles, the first time.
Responded on February 24, 2019
Hello Cindy, thanks for the positive feedback! We're always happy to hear good things from our valued customers. ^Miguel
Firestone Complete Auto Care - Cape Coral Management
5/ 5stars
by  
on November 23, 2018
I have never been in this particular store, even when they’re slammed with customers and phone calls that everyone is ALWAYS courteous and friendly with me and everyone else hat enters. I won’t go anywhere else to have my vehicles serviced. Theyre always upfront and offer quality service to best fulfill my needs and explain in detail with what is or isn’t going on with my vehicle. Great bunch of guys.
5/ 5stars
by  
on November 23, 2018
very nice personnel at store and energetic to help all clients.
5/ 5stars
by  
on October 8, 2018
Always friendly service... great work from technicians. overall a good experience with them.
5/ 5stars
by  
on September 24, 2018
Jeremy was great - he truly is the Tire Ninja
5/ 5stars
by  
on August 25, 2018
Always pleasant always responsive always trustworthy. The store manager (Rich) is a great guy and everyone working with him all do a well job.
5/ 5stars
by  
on August 19, 2018
Honest, fast, & pleasant. The tires recommended are awesome, and I got the lifetime alignments. A big help was 0% interest for 6 months which makes total sense.
5/ 5stars
by  
on July 30, 2018
I have been using this facility since moving to Cape Coral a few years ago, their service is excellent, facility is clean and comfortable, service personnel are personable and experienced. Their prices are competitive and the quality of parts is excellent, I highly recommend Firestone Complete Auto Care for any car servicing or repair. As a disabled, retired Army veteran I always get respect from the staff and a "thank you for your service". They also offer a military discount.
1/ 5stars
by  
on July 22, 2018
I made an appointment several days in advance to have 4 new tires put on my car. The morning of my appointment I took in my car at 8:30am as scheduled. I asked the sales associate approximately when my car would be finished. He replied it was scheduled to be ready at 2:00pm. I commented, "wow that is a long time". He asked if I needed my car earlier. I replied that I didn't really need it today. He said they would call me when it was ready to pick up. Two pm came and went, and there was no call. At 3:15pm I called the store and asked if my car was finished. Another sales associate told me that the work on my car had not begun yet. She asked me if 4:45pm would be alright with me. I replied, "no it would not be alright"". But, I didn't have any choice since they still had my car. The second sales associate called me at 4:50pm and said my car was ready to be picked up. When I picked up my car I asked the first sales associate why I needed an 8:30am appointment if they didn't even start on my car until after 3:15pm that afternoon. They did offer to refund my money for the tire installation - but I said that wouldn't be right, they had installed the tires. I asked, what is the point of having an appointment if they can't even get to your car for nearly six hours? Why schedule their technicians time? Why not just tell customers that it is first come, first served?
5/ 5stars
by  
on July 9, 2018
The incorrect tires were put on my Dodge Journey that I was not aware of. The car wobbled at 55 plus. I returned the car two days later and it was discovered that the wrong "load" tires were put on. The tires were replaced to a better grade and quality at no charge and with no arguments. It seems like an honest place to buy tires. (My third purchase there)
4/ 5stars
by  
on July 9, 2018
This is a very busy store, and it's best to make an appointment rather than walk in. Generally service is very good and pricing is competitive.
5/ 5stars
by  
on June 24, 2018
5/ 5stars
by  
on June 17, 2018
No nonsense, just tells you what is wrong and how much it's going to cost. They don't nickle and dime you to death
4/ 5stars
by  
on June 15, 2018
Good work. However, go expecting to wait for a long time.
5/ 5stars
by  
on June 11, 2018
My son had a blowout of the right front tire driving home from college, 90 miles away. He needed to get back that night and didn’t arrive to my house until 3:30 PM (your store closes at 5:00 PM on Sunday). I called and explained the situation to the manager, Rick. He said it would be no problem. After dropping off the vehicle, Rick called at 4:30 to say that my son’s front brakes were bad. I asked if he could do the repair and he told me he was aware of my son’s situation and would stay as late as needed. Two new tires were installed and the brakes were fixed by 5:30. I know these people have personal lives and I greatly appreciate them going out of their way to take care of me. I hope that Rick and his crew are recognized for their outstanding customer service.
5/ 5stars
by  
on May 12, 2018
I honestly cannot say enough nice things about this location. Everyone was super courteous and eager to help.
5/ 5stars
by  
on April 25, 2018
I was driving home on a Sunday when I experienced trouble with two defective tires. After striking out at five different tire stores/ auto care centers, this location had the tires I needed. Even though it was close to closing time they were able to fit me in. The Store Manager, Rick Hanson was extremely helpful and went the extra mile in assuring me that they would have me back on my way home to Miami. Needless to say, I was extremely pleased with the service.
4/ 5stars
by  
on April 24, 2018
It would have been great until the young lady at check out entered the picture. I'd fire her, she's terrible with customers and condescending.
5/ 5stars
by  
on April 24, 2018
I was searching for new tires. I have a friend in the bussiness who got me a better tire with the same price. Manager Rick Anderson was great!
5/ 5stars
by  
on April 21, 2018
George did an awesome job putting tires on my car. Would definitely come back again.
5/ 5stars
by  
on April 20, 2018
Best place to take my car! They are very honest with you and provide great customer service!
5/ 5stars
by  
on April 11, 2018
Always a pleasure doing business with Firestone on Skyline! The staff always goes out of their way to make my experience a great one!
5/ 5stars
by  
on April 1, 2018
The experience I had at this shop was the best experience I ever had at any other. This location actually listens to your problems and genuinely helps you understand the issues at hand with your vehicle along with providing fair prices. My father recommended me to this store and I love it, such a great experience! I told my mother and now she’s bringing her car next, I finally found an auto shop for my vehicle’s needs! I’m so happy I can now utilize my firestone credit card, I was going to close it out after my last experience with the first location I went to; although, Im grateful for 2502 Skyline Blvd’s customer service and now I will come back and recommend others!
5/ 5stars
by  
on April 1, 2018
Fit me in their tight schedule completed the job early And done a great job Can’t ask for more then that
1/ 5stars
by  
on March 20, 2018
They rip me off and putting an alternator in my car overcharge me for the part didn’t do all the work my alternator still doesn’t work put a complaint in before but haven’t heard from anybody they said they were going to Call me but they didn’t do it
5/ 5stars
by  
on March 10, 2018
Work complete on time at a reasonable price, Firestone team are all very helpful
5/ 5stars
by  
on February 27, 2018
Excellent service on the replacement of a "temporary" spare tire" with the correct tire and wheel, installed very quickly, in the correct rotation order....and they were very pleasant to deal with. Price is not the only consideration when safety is a concern.
5/ 5stars
by  
on February 2, 2018
I went to skyline Firestone looking for a set of tires for my Mustang cobra. Tire associate came up to me by the name of Jeremy and I new right away I knew he knew what he was talking about. He explained all kinds of tires and I have a set on my car now that are just great.
5/ 5stars
by  
on February 2, 2018
I have taken six different vehicles to this Firestone for tires, alignments, brakes, and suspension work. When I lived in Milwaukee I did not receive good service from the Firestone I went to and was reluctant to try Firestone again. This particular Firestone has given me nothing but excellent service every time. They have bent over backwards to give me the best price and are always respectful of my time. In particular, Nelson, Robert, Holly and manager Jack should be recognized for their top notch customer service.
5/ 5stars
by  
on January 25, 2018
We had four (4) new tires placed on our vehicle. Jeremy Jordan was extremely professional in every sense. He attributed the discounts allowed and explained the care of the tires and best choice for our vehicle.
5/ 5stars
by  
on January 13, 2018
5/ 5stars
by  
on January 6, 2018
Fast and easy!
5/ 5stars
by  
on December 10, 2017
Very satisfied. Best service
1/ 5stars
by  
on November 27, 2017
I made an appointment for 12 noon on a Monday to get 4 new tires & an alignment. I arrived & was checked in at 11:59am.When I got there, the gentleman that checked me in wrote down 1:30pm on the paperwork. By 1 pm, my car was still sitting there, untouched... so, when i went up to the desk to ask about it, the gentleman behind the counter said, Haven't they started on it yet?? I was told the whole procedure would only take 1-1/2hrs.. yet i left there at 2:59pm.. When spending over $730, I would like to believe that your company would offer better service!! I have been a loyal Firestone customer for 20+ & I have never been treated this way!! The invoice # is 150849. Please respond back to me at 704-819-4143
5/ 5stars
by  
on November 5, 2017
Great service department! Very helpful & pleasant service personnel! Can make appointment or leave auto. Great location!
5/ 5stars
by  
on October 24, 2017
Extremely favorable visit.... Nice people working there.
5/ 5stars
by  
on October 24, 2017
Rick has always helped me on my vehicles. I have 5 so something always need care.
5/ 5stars
by  
on October 2, 2017
I love come to your Store , you guys are Outstanding
5/ 5stars
by  
on September 22, 2017
5/ 5stars
by  
on September 19, 2017
Excellent service and outstanding employees. Eveyone went above to care for me and my vehicle. Holly listen to my needs and everything was repaired on time a correct.
5/ 5stars
by  
on August 21, 2017
5/ 5stars
by  
on August 20, 2017
The staff at the Skyline Firestone is AMAZING! Every time I've gone in, they go above and beyond to provide excellent service and make sure I understand everything being done to my vehicle. I highly recommend visiting this location for anything!
5/ 5stars
by  
on August 12, 2017
This location has a great Manager and Team. They are courteous and helpful. They put the customer first! Won't take my vehicles anywhere else. Fair pricing for quality work. Great advice for keeping your vehicles in top shape
1/ 5stars
by  
on August 8, 2017
5/ 5stars
by  
on July 28, 2017
Best team to have service your vehicle! They treat you with respect, are courteous and kind. Even though you're there for car issues which most of us prefer not to have, it is nice to know when you walk in you'll be greeted with smiles from the staff. Their knowledge and guidance in suggestions are fully explained helping the customer to better understand what is needed.
5/ 5stars
by  
on July 2, 2017
Great service and staff.!!!!
5/ 5stars
by  
on June 19, 2017
This location is by far the best one for miles. The employees, the quality of work as well as the amount of time it takes is rather quick. The two employees that caught my eye as far as work ethic and professionalism are Michelle and Adam. There both fantastic at what they do and the amount of knowledge is utterly amazing. In my opinion, they both deserve either a raise or a promotion or both. I will continue to keep coming to this location no matter what vehicle I would be using.
5/ 5stars
by  
on June 15, 2017
sales person searched for tires on his day off.. tires were on national backorder but he still found me a set !!
5/ 5stars
by  
on June 9, 2017
Nelson and Jeremy are the best.
5/ 5stars
by  
on June 9, 2017
Wow! What a great transaction, this location is head and shoulders above the competition. No high pressure sales, the entire staff was polite, profession and very helpful! Will definitely buy here again
5/ 5stars
by  
on May 16, 2017
Everyone at this location is always so nice. They make getting your oil changed a pleasant experience. I would never go anywhere else!
5/ 5stars
by  
on May 10, 2017
The rep was helpful
5/ 5stars
by  
on May 5, 2017
THE CUSTOMER SERVICE IS TOP NOTCH. WHEN YOU GO TO THIS SHOP YOU KNOW YOU WILL GET TRUSTED QUALITY SERVICE. YOU CAN CLEARLY SEE RICK CARES ABOUT HIS CUSTOMERS AND HIS EMPLOYEES. I WOULD NEVER GO ANYWHERE ELSE. THANK YOU RICK AND YOUR TEAM!
5/ 5stars
by  
on April 24, 2017
Estimates were given accurately and timely. Work was done clean & neatly.
5/ 5stars
by  
on April 17, 2017
We recently missed our appt. at the Lexus Dealership and it was going to be another week to get in for service. In a bind, we took our Lexus to firestone to have brakes, alignment and oil change done. WOW! I have to say Lexus has lost our business to firestone on veterans and skyline! What a wonderful shop! It was friendly, welcoming, professional and knowledgeable. We have taken our other cars there but with our newer Lexus we hesitated. We wont again. We will be going to Firestone (on veterans) for all of our cars! LOVE It!! Thanks so much!!
5/ 5stars
by  
on April 1, 2017
This Firestone really cares about getting you in and out and fixing your problem the first time. Their advisers couldn't be nicer and they keep you updated with your cars progress.
5/ 5stars
by  
on March 28, 2017
My car's battery died on Veteran's Parkway in Cape Coral, Fl. It was towed to Firestone at Skyline Blvd and Veterans. They promptly serviced my car after the tow truck dropped it off around 6:10 PM. They checked to make sure the battery was the only problem. Then they installed a new battery. Manager was very friendly and acted like he was really happy to be of service. On top of that, they matched the lower price that I was quoted earlier by a competitor. Definitely my favorite Firestone store!!
1/ 5stars
by  
on March 28, 2017
I would like to rate. -3 Stars I was appalled the way the service writer spoke to me and lie to me telling me he could not provide information on specifications on my front end Alignment because he had a faulty printer then. Acted like the mechanic had photos of my specifications from the machine on his cell phone he show me a picture on his phone that he claimed was my vehicle but it it was not.
1/ 5stars
by  
on March 28, 2017
I was appalled the way the service writer spoke to me and lie to me telling me he could not provide information on specifications on my front end Alignment because he had a faulty printer then. Acted like the mechanic had photos of my specifications from the machine on his cell phone he show me a picture on his phone that he claimed was my vehicle but it it was not.
5/ 5stars
by  
on March 20, 2017
All the staff I've dealt with at this location go over and beyond what a person would expect...great team !
5/ 5stars
by  
on March 12, 2017
Had a problem with brand new tires that I had bought while out of state. Rick the store manager told me to come on in and he would fit me in. All of the people there were fantastic and went above and beyond to get my tires rebalanced and alignment. Great team of professionals. They now have a new and permanent customer. My hat's off to Rick, Tom, Tony and Adam over at Firestone complete care skyline Blvd cape Coral FL. Truck drives great
1/ 5stars
by  
on February 27, 2017
I submit my bad experience in the survey change my mind maybe i should talk to someone
5/ 5stars
by  
on February 10, 2017
Rick Hanson, and Tech team did a fantastic Job. Spotting a potential safety problem and automatically pricing out the repair needed and showing me the problem on the vehicle its self. It was a $2000.00 repair but it could have been fatal if left unchecked. Thank you Firestone & Co.
5/ 5stars
by  
on February 10, 2017
Rick and his staff are very professional. They provided fast, courteous and professional service. I was totally confident in their service of my car. They are great people. I will not go anywhere else for service of my vehicles. Thanks Rick and staff.
5/ 5stars
by  
on January 29, 2017
Great customer service at the Veteran location. will recommend to all friends and family.
5/ 5stars
by  
on January 21, 2017
The team at Firestone-Rick-Nelson and the tech team, do a great job-the 1st time and every time. No surprises, no gimmicks, just genuine great service
5/ 5stars
by  
on January 21, 2017
There is a consistent culture in this store of high quality customer service and proactive work to give you the very best price for what needs repair/replacement. I was one of those people who always took my vehicle to the 'dealership' for service before coming here because of poor past experiences with various auto/tire stores. If you're one of these people too....STOP PAYING THOSE HIGH PRICES and START GOING HERE!
5/ 5stars
by  
on January 14, 2017
Michelle was great, she helped the needs and took care of me like family, I would definitely recommend family and friends to go see her which I have already and she is always great and very friendly, she makes everyone feel welcomed and provides a great service.
5/ 5stars
by  
on January 5, 2017
Awesome service and excellent attitude from all members of the team. You couldn't find a better team than the one at Skyline! Saved my night and did it with a smile right before closing.
1/ 5stars
by  
on December 29, 2016
DO NOT, I repeat DO NOT schedule an appointment online, because you get put "to the back of the line". It took over 4 hours to complete an oil change and an alignment after I was told it would only take an hour and fifteen minutes. I never received a phone call to update me that they were supposedly having problems. I had to call several times to check on the status of my vehicle. It will be extremely hard for me to EVER use them again.
5/ 5stars
by  
on November 9, 2016
Firestone services our entire fleet of trucks and Vans. Rick an amazing manager with an awesome team. We love Holly and Nelson. =)
5/ 5stars
by  
on October 29, 2016
5/ 5stars
by  
on October 27, 2016
5/ 5stars
by  
on October 8, 2016
They rectified a problem from another Firestone Total Care center. No charge.
5/ 5stars
by  
on September 5, 2016
Thanks you for all you do for our cars.
5/ 5stars
by  
on September 5, 2016
Rick and his staff always takes care of all my cars issues in a friendly and professional manner.
5/ 5stars
by  
on August 26, 2016
Awesome customer service, responsive to needs and concern, highly recommend!!!!!
5/ 5stars
by  
on August 11, 2016
The store manager, Rick, goes out of his Way to make his customers feel appreciated and comfortable. On this latest trip, the new service manager came in to personally greet us and introduce himself, the new staff member Michelle also recognized us from our previous visit and started a warm conversation. We always feel that the Service at this location is excellent and they go over and above to make you feel taken care of without pushing unnecessary services on you. We would definitely recommend this location.
5/ 5stars
by  
on July 28, 2016
Took care of my tire need immediately even though they were so busy and near closing time . Efficient and speedy.
5/ 5stars
by  
on June 26, 2016
They are an absolutely amazing team at this location. Great service, smiles and extras that make doing business with them a pleasure.
5/ 5stars
by  
on April 25, 2016
This Firestone was excellent. Great customer service. Rick and crew were awesome. I will be taking my cars and tell family and friends too.
5/ 5stars
by  
on April 2, 2016
Rick and his team took great care of my car needs. I was having new brake pads installed and they noticed a bad rotor. I didn't want to take the extra time or spend the extra money to fix the rotor at this time. Rick saw that I had young kids with me and versus keeping the bad rotor on my vehicle, he installed a brand new one at no cost! He put the safety of my family and I versus the profit of the store. All my car needs will continue to go to the Firestone on Veterans and Skyline in Cape Coral.
5/ 5stars
on December 24, 2015
Everyone working there always makes me feel special. Knowing my vehicle and providing the confidence I have in their work is extremely important. Thank You All.
5/ 5stars
by  
on December 11, 2015
Had a battery issue they had me in and out within 30 minutes and the place was packed couldn't Have asked for any better service!
5/ 5stars
by  
on December 6, 2015
Previous shop tried to sell me alignment and "preventive maintenance" neither of which I needed. They were as bad as the car dealer.
5/ 5stars
by  
on December 6, 2015
Rick and his team provide excellent customer experience. In the Auto care industry is very hard to find a trustworthy & reliable information but at this location you can trust n Rick's leadership & the integrity of his team.
5/ 5stars
by  
on December 6, 2015
I recently was in for service. They were courteous, professional, honest very competent people. My vehicle was serviced quickly and efficiently! I found there service to be affordable!
5/ 5stars
by  
on November 28, 2015
Firestone Complete Auto Care is incredible. From customer service to timeliness in completing work, Rick & the team are hands down the best group of auto professionals in SWFL. This group goes beyond by building relationships with customers. I've been in multiple times this year. Tires, oil plug replacement, oil change, battery, brake light switch, bulbs, etc. Rick & team is extremely fair and honest regarding any issue with my vehicle. Even without appointment, they manage to find a way to get me finished within the hour. 2 THUMBS WAY UP! Highly recommend Firestone Complete Auto Care for any and every auto fix. Keep up the great work fellas!!!
5/ 5stars
by  
on November 20, 2015
I've been a Firestone customer for a while now. They tend to range from very friendly or straight to business. This Firestone definitely was prompt, courteous, stuck to their time line and even added a coupon for my oil change that I did not know about.
5/ 5stars
by  
on November 8, 2015
Used them this past weekend. Happy I could get my car fixed on a weekend.
5/ 5stars
by  
on October 31, 2015
I have purchased tires, had mechanical work done, and sometimes even driven in on an emergency basis, and the staff have always done everything possible to fix the problem right away. I think the staff at this location are great. Rick goes above and beyond to help people, and I am very grateful.
5/ 5stars
by  
on October 23, 2015
I purchase a truck recently and did not know that the wheels had locks until I got a flat. These guys were awesome. That found the locks somewhere and purchased the for me. They were able to get me back on the road. I was so happy that I purchased 4 new tires. Awesome team!!!
4/ 5stars
by  
on October 22, 2015
Good jeab for service And my car apriciation thansk sou mash
5/ 5stars
by  
on October 15, 2015
Brake repair on Honda Fit was excellent. Great service to shuttle for pick up of vehicle. Always trust them for service and prices!
5/ 5stars
by  
on October 13, 2015
Friendly, informative and very professional staff and technicians. They kept me informed from start to finish and have even followed up to make sure all is well and there are no issues or questions. The manager went above and beyond all expectations in the handling of my repair and my vehicle. I will return if and when the need should arise on my vehicle and my family's vehicles. Recommending this facility every day. They are Excellent and provide Superior Service.

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